1403 comments found.
How does a user cancel his/her account?
Hi,
You can enable account deletion as described in this article https://kainelabs.ticksy.com/article/14748/edit/
After that a user can delete his account from the Account Settings section http://prntscr.com/q2pxkl
Best regards, Crumina
Hi, I’m thinking of buying the theme but I would like to know one thing. Is there any posibility to control the posts? I mean, I would like the members to create post with a certain number of mandatory fields on them. Would it be possible?
Hi,
You can only allow all users to post regular articles with help of the User Role Editor plugin. But mandatory fields are not possible with the existing functionality.
Best regards, Crumina
Hello, I’m eager to purchase this theme. Is it possible to make this theme available in Envato Cyber Monday Sale or any Black Friday Deal?
Hi,
Unfortunately, our products don’t take part in this year’s Cyber Monday and Black Friday sale 
Best regards, Crumina
Hi, I can see that there is a possibility for activation codes here. Is it possible to set it up that the user has to have an activation code that they receive directly from an admin, to be able to register?
Hi,
No, unfortunately, it is not possible by the means of the theme or Youzer.
Best regards, Crumina
Hi. Is it possible to re-design all the elements of the theme for example design own header, change/delete/create new tabs within profile for example remove friends icon and ad connection etc?
Hi,
By default, it is not possible. Additional development is required to implement the mentioned features. But I have to note, that customizations are not included in the item support.
Thanks!
Best regards, Crumina
Hi, I love the look and feel of your theme, but the thing is that I am an advanced designer so I was wondering if it is possible to adjust the html and php code of the theme?
Hi,
We are glad you like Olympus!
Theoretically, you can adjust the theme code the way you like it, if you are a skilled coder or you have a possiblity to give this task for outsourcing. But we don’t provide customization services in scope of the included support services, and for additional fee either. Our team is simply not available for customization services right now.
Sorry!
Best regards, Crumina
When put items in woocommerce cart, javascript does not work. (ex. Header become not sticky,Other plugin’s javascript does not work). Tested by stopping all plugins exclude those related to olympus.
Hi,
This function works perfectly on our end. So it must be related to your custom settings. Please, submit a ticket providing your website URL and your WP-admin login and password for further investigation https://support.crumina.net/help-center/tickets/new
thanks!
Best regards, Crumina
Hi there. What a beautiful theme!
Couple of questions:
1. Are there any other languages this theme is coming with, such as Russian for example? // 2. Can members create events or articles? I don’t see this option when i’m logged in the demo…
Hi,
Thanks for the compliments!
1. There are language files in the theme and all plugins bundled with it. You can translate all the text strings to any language with help of the Loco Translate plugin.
2. By default users can’t create article and events. But you can extend their permissions with help of the User Role Editor plugin.
Best regards, Crumina
Hi, still waiting on a single logo, menu search etc all on one line header a bit like on the html version. Any news on progress for this? Very eager to buy this theme.
Hi,
The header design is at its final state. Unfortunately, we didn’t find a way to make it more the HTML like yet.
Best regards, Crumina
Hi,
Thanks for your awesome theme. Just want to clarify before purchase. Does the social media template in this theme have other social media sharing functions like repost etc for posts shared by user or members? Can the users share native videos apart from the youtube link videos directly in the post just like facebook such as videos from other video hosting source, for instance vimeo, cloudflare stream, self hosted videos and native videos (videos uploaded directly to the the theme) ? And can members repost the post within the theme itself? Also, with this theme, is it possible to create pages similar to facebook pages within the theme itself?
My apologies for the questions.
Just want to confirm this before purchase.
Hope to hear from you soon.
Thanks.
Hi,
Unfortunately, there is no option to repost other users’ posts. It is also not possible to create pages similar to Facebook. All available pages and features are represented on the Olympus demo website. As for the videos, you can upload self-hosted videos and post links of the Vimeo videos. I’m not sure about the other video types. But you may wan to test it yourself, if you request a trial installation via info@crumina.net
Thanks!
Best regards, Crumina
Has anyone run into the issue where you can’t post to the public wall? I put in a ticket for the issue and was wondering if there is some quick fix for the issue.
Hi,
We responded to your ticker at our support system. Please, proceed conversation with our support team there. Thanks!
Best regards, Crumina
Hi Admin,
I am building a community site with the Olympus theme.
I basically wants to run a forum site with a side blog.
I don’t want users to create groups, send friend requests or private messaging. I know how to remove some of these features
I rather Want Registered members to be able to follow other members they want and get notifications when those members create topics, comment in their post, be able to tag each others etc. But I don’t know how I can do this with the theme…is it possible? Where do I access such settings please. If you have any other resource that will be useful for me please share
Thanks for your usual timely replies
Hi,
By default there are no such options in Youzer plugin. You can try a BuddyPress Follow plugin, that allows following users. However I don’t know if it allows getting notifications of the followed users activity.
Best regards, Crumina
How do I update the theme without losing all my customisations?
Hi,
If you haven’t updated to WordPress 5.3. you can update the theme with help of the Envato Market plugin https://envato.com/market-plugin/
If you have already updated to WordPress 5.3. and you don’t have access to your admin dashboard, you can update manually, by uploading the theme files va FTP https://support.crumina.net/help-center/articles/69/88/370/manual-updating
Thanks!
Best regards, Crumina
I believe the question was updating without losing any customizations I have made.
If you haven’t modified theme files inside the parent theme, then updating will run without loosing any of your customizations. If you did make some files modifications, we recommend you to move them to the child theme before running update.
Hi, when are you going to optimize this theme? It loads very slowly compared to other theme.
Hi,
The theme itself is pretty light. But i is bundled with the number of plugins like BuddyPress, Youzer and Woocommere that are very heavy. The more plugins you install, the slower your website becomes. To speed up your website, we recommend a quality hosting and to disable all unnecessary plugins.
Thanks!
Best regards, Crumina
Hi Admin,
Why is it there no option to remove stunning header on the Olympus theme. I saw such option in the documentation I read just above the padding setting but nothing like that on my dashboard setting under customise>stunning header>general.
The first thing visible to me is padding setting.
What do I do please
Hi,
We responded to your question at our support system. Please, check our response there. And please don’t duplicate posts in different places. We see all of them.
Thanks for understanding!
Best regards, Crumina
I don’t see the option to change the text colour in my text box
Hi,
Please, submit a ticket with a screenshot of the text box you are talking about. We will try to advise on this matter https://support.crumina.net/help-center/tickets/new
Thanks!
Best regards, Crumina
I and all the other users get the email notifications about each and everything like message is sent or comment so can you guide me how to change this
Hi,
This is not a theme related question. Most likely, it is controlled in BuddyPress. Please. refer to this thread for more information https://buddypress.org/support/topic/email-notification-default-settings/
If you have additional questions, please submit tickets at our support system https://support.crumina.net/help-center/tickets/new
Thanks!
Best regards, Crumina
Hey, any plans for a dark mode or dark demo? That’d make me purchase the theme instantly.
Hi,
Unfortunately, we don’t have a dark mode in plans.
Best regards, Crumina
I purchased the theme today, extracted the zip file accurately but couldn’t install the Olympus.zip file..I keep seeing “installation failed”. I have submitted a ticket but its yet to be answered
Hi,
We checked your ticket, but you haven’t sent a link to your site. Please, send it too.
Also please note that it is Saturday today, but we provide support on business days as stated on our profile page https://themeforest.net/user/crumina We will try to help you asap, but most likely you’ll need to wait till Monday.
Thanks!
Best regards, Crumina
I just added the link as reply to the ticket.
Isn’t there any quick suggestion u can give me here pending when they treat the ticket on Monday
It’s just saying “destination folder already exist”
Thanks for the quick response
Please, check out our response to your ticket.
Thanks.. I have fixed it
I have resolved the above mentioned issue but when I started the process of forget password then it receives email but I didn’t get any mail to Reset The password.
Hi,
Most likely email submission isn’t set up on your server. Please, refer to this article for guidance https://support.crumina.net/help-center/articles/1/7/53/emails-arent-received-reasons-and-workarounds
Thanks!
Best regards, Crumina
thanks for the support now I solved the problem
