113 comments found.
Is there an update for this theme? I am receiving the following message: Your theme (Glorious Child Automobile) contains outdated copies of some WooCommerce template files. Thanks!
Thank you for the information. We will check the latest updates from woocommerce and if is there needed any updates we will update the theme.
Yes, After the perfectly install theme your store will look same as demo store. Also technical team help you to install theme on your store. After the purchase theme submit a ticket with all your details at https://templatemela.freshdesk.com/support/home Thanks.
how can I make my Featured, Latest and Best Seller products to be scrolling by itself after some seconds on the Kitchen Store Demo
Hello, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store and guide you about all your technical questions. Thanks.
Hello, I have a few questions.
1. How do I change the menu bar color to also change on the background? See my website http://szo.jfp.mybluehost.me/ how the background menu remained green. How can I change that to blue to match?
2. In mobile view, the header/logo image is too big and does not display properly, even though I have the responsive option selected. How can I resize the image for mobile only?
3. In the mobile view, there is a green hamburger menu option above the header/logo image. How can I disable that from showing or change the color to blue to match the rest of the site?
Thanks. Mark
Yes, Possible to do any customization work with theme layout. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so they can help you about all your technical question or issue. We provide six months free support to any theme related bug.
Hi,
I see that the theme didn’t have any updates for a while. Is it compatible with WordPress 5.3 and WooCommerce 3.8?
Thanks
This theme fully support to latest version of wordpress and wooCommerce, No need to do any update with our theme package. If you are facing any issue with theme layout then submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical question or issue.
Hi,
Thanks for the info. Just making sure i won’t get the classic message “the template files of the child theme are too old”. I’ll proceed with the updates.
Thanks
Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team fix your outdated files issue.
Hi, How can I activate the TOP bar. I’ve activated it but not sure where can I add a menu items there. (I’m using Food Store theme)
Please contact to our technical team with all your details at https://templatemela.freshdesk.com/support/home so they can guide you about all your technical question or changes.
Hello Is this fix Price?
Yes, Our theme price is fix not any discount available. But we provide our theme installation service is free also included six months free support to any theme related bug.
Unable to load demo data properly, Content ok but content image missing.
Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so they can check it all your theme related issue.
hi, what i installed was a kind of messed code, i’ve submitted a ticket but no one reply. Any one there?
Can you provide your ticket id? so we can assign on first priority.
5216 thank you.
Please send me your ticket ID? https://templatemela.freshdesk.com/support/home
it is #5214
Thanks for send us correct ticket id, You will get update within few minutes via your ticket.
Version numbers in your change log would be soooooo helpful.
OK we will manage it, If any question or issue with our theme please feel free to contact our technical team via ticket https://templatemela.freshdesk.com/support/home
No issues, it is a great theme! Change log with version just helps with tracking updates manually.
Yes, Thank you.
Hi, i updated woocommerce to version 3.4.1 and i get a message that the template files of the child theme are too old. Is there an update coming soon? Thanks
http://snap.ashampoo.com/uploads/2018-06-04/7pPY6xFPKJHGQjwy5xRf6Gl8l2k2yyTWIeqg4VVha7orHFKf75K3eV1prflK70ch.pngYou need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.
Your support link doesn’t load because there is insecure content (mixed content from https connection).
But it isn’t some technical difficulty that i have. Your theme needs an update to work with the latest woocommerce version 3.4.1.
Please inform the developers to proceed with this update.
Thanks!
You can directly email me on support@templatemela.com or submit a ticket here https://templatemela.freshdesk.com/support/home
Hi, any news for the theme upgrade?
In this week upgraded theme package available for download.
news?
Yes, In this week upgraded theme package available for download.
Hi, i updated woocommerce and i get a message that the template files of the child theme are too old. Is there an update coming soon? Thanks
Yes, Our upgraded theme package available in next week with fixed outdated files warning.
Thank you for the quick reply. I’ll be waiting for the update.
Thanks, You will get email notification very soon.
Hi. New WooCommerce 3.3.1 have many problem with this template. When you update theme?
Yes, Our upgraded theme package available very soon,
Thanks! I’ll wait.
Ok, You will get notification very soon.
Hi, Does it have RTL Support? Thanks
Yes, This theme fully support to RTL.
Hi, I want to renew the support but I am wondering if its working as somebody mentioned of having trouble with the support system?
You can renew your support from here https://themeforest.net/downloads and contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you about all your technical question or issue.
The support system does not work. I tried to use the contact form, but still did not get any answer.
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check it all your theme related issue.
Hi, I just purchased this theme but when I try to import the sample data as shown in your “theme installation steps” file but after several minutes “uploading” it gives me a “500 Internal Server Error”, please help me solve this issue as soon as possible, thanks
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and check it all your theme related issue.
Hi,
Is the theme compatible with the latest Woocommerce 3.0.1?
Yes, This theme support to latest version of wooCommerce. If any issue with our theme only then contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you.
Hi. I was planning to buy your theme but the demo content shortcode information is so limited and need to message you always to ask question even small details like how to put link on your images.
What is the shortcode for the links? is it href? I saw someone that ask this same simple question and you just said that they need to ask question again on your technical theme.
Yes, Thought this comment box not possible to guide you any technical question or issue so we recommended to submit a ticket with all your details at https://www.templatemela.com/support/ for any technical question or issue. Also our technical team help you for install theme on your server.
