Hi there,

Thanks for writing in!

To resolve this issue, please add the CSS code below to your Dashboard > Appearances > Customize > Addition CSS:

@media (max-width: 990px) {.container {width: 100%;}}

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

Hey, that worked very slightly, at least on preview on the customise page but on my mobile there is still a huge amount of left and right padding. I will drop a ticket.

Hi! Thanks for your info!

Best regards, Danny

Hi there,

Thanks for writing in!

The breadcrumbs only appease in the default Page Title, so please make sure you have the Page Title enable in your page editor as in the screenshot here: https://ibb.co/ChhMKjV

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

Thanks a lot

Hi Danny, For page headers I am trying to use my own images, I resize them to 1920×320 pixel, upload and update but does not show up. Can you please guide what is the problem? Thanks

Hi there,

Thanks for your info!

If you’re using the default page title, please make sure you’ve set the Page Title Layout as “background” or “parallax” option as in the screenshot here: https://ibb.co/MRyVgNP

If the problem persists, please create a new ticket in our support forum at http://www.themelogi.com/tickets/ so we can help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Hope this helps, Danny

Hi there,

Thanks for writing in!

About this issue, please have a look at the topic here for the solution: http://www.themelogi.com/tickets/topic/the-link-you-followed-has-expired/

Hope this helps, Danny

Hi there,

Thanks for writing in!

We’ve just updated the theme to new version 1.7.3 which includes that latest version of Slider Revolution.

If you need help about theme updates, please have a look at the article here: http://www.themelogi.com/knowledge/#theme_update

When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.

Hope this helps, Danny

Hi there,

Thanks for writing in!

I’ve just checked your site and see that your page titles are currently fullscreen as in the screenshot here: https://ibb.co/Bqp2nFc

Have you resolved the issue ? If not, please specific more details about the problem so we can help you out. Any screenshot would be welcomed

Best regards, Danny

Hi there,

Thanks for your info!

To resolve this issue, please go to your Dashboard > Appearance > Customize > System > Instagram Access Token, and follow the instruction in there.

Or you can just need to have a look at our Instagram Access Token documentation here: http://www.themelogi.com/how-to-get-instagram-access-token/

Hope this helps, Danny

Thanks for your reply. Actually I know how to upload youtube link (as you may see in my website, at the right side no.2) what I need to learn is how to upload video from my own gallery. video no.1 at the left of screenshot (it uploads but it shows a link instead of a preview image)

Hi there,

Thanks for your info!

You can use this syntax to embed your video:

[video src="video-source.mp4"]

You can see more details here: https://wordpress.org/support/article/video-shortcode/

I’ve added this shortcode for you in your page editor, please check your site again.

Hope this helps, Danny

Hi there,

Thanks for writing in!

WordPress 5.2 will require a minimum of PHP 5.6.20. But WordPress recommend to run PHP version 7.3 or greater.

You can see more details in the article here: https://wordpress.org/news/2019/04/minimum-php-version-update/ and here: https://wordpress.org/about/requirements/

Hope this helps, Danny

Hi there,

Thanks for writing in!

You can use the Woocommerce plugin (https://wordpress.org/plugins/woocommerce/) to build your own online store.

Hope this helps, Danny

Hi there,

Thanks for writing in!

It seems that I can’t see your support ticket in the forum. About this issue, you can try to deactivate all your plugin (once by once, except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.

If the problem persists, please share us the admin account of your site via our profile page here https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

Hi there,

Thanks for writing in!

To resolve this issue, please have a look at our FAQs page here (in Question 5): http://www.themelogi.com/tickets/topic/faq/

Hope this helps, Danny

Hi there,

Thanks for writing in!

About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

I have created a custom template. I have added the template in a folder inside the child theme called templates. I expect to see the custom template on the page editor under page attribute like this: https://snipboard.io/reinL8.jpg

Hi there,

Thanks for your info!

To add a page template, please make sure you’ve added the Template Name attribute as in the documentation here: https://developer.wordpress.org/themes/template-files-section/page-template-files/#creating-custom-page-templates-for-global-use

Hope this helps, Danny

Hi there,

Thanks for writing in!

To resolve this issue, please have a look at our FAQs page here (in Question 5), you can try to use own key if needed: http://www.themelogi.com/tickets/topic/faq/

About the format on the location, you just need to try search on Google Maps, if it work fine, then it works with the Google Maps element too.

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can help you out.

Hope this helps, Danny

Hi there,

Thanks for writing in!

Please find below the answer for your questions:

1. About the smaller text, please try to switch back to the Classic Text editor, then remove all the html tags that you may find.

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem.

2. The string “like” is from TLG Framework plugin but not in the theme. You can find this text in the tlg_helper.php file in wp-content/plugins/tlg_framework/includes folder, line 545, 547, 557, 559.

You can translate that text in the TLG Framework plugin, there is a language folder in that plugin.

Hope this helps, Danny

Hi there,

Thanks for writing in!

About this issue, you can try to deactivate all your plugin (once by once, except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem.

Best regards, Danny

Hi there,

Thanks for your info!

Best regards, Danny

Hi there,

Thanks for your info!

To show the title on desktop, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

.box-zoom .box-mask .mask-content .mask-content__title, .box-zoom .box-mask .mask-content .mask-content__meta {opacity: 1;transform: scale(1);-webkit-transform: scale(1);-ms-transform: scale(1);-moz-transform: scale(1);}
.box-zoom .box-mask .mask-content {margin-top: -20px;}
.box-zoom .box-mask {height: 80px;opacity: 100;bottom: 0;top: auto;background-color: rgba(0,0,0,0.35);}

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can help you out.

Best regards, Danny

Great! Now it worked. Thx

You’re welcome

Hi there,

Thanks for writing in!

We’ll keep updating the theme to support RTL languages in next theme updates. But for now, you can check our Wanium theme that supports RTL here: https://themeforest.net/item/wanium-a-elegant-multiconcept-theme/18977142

Best regards, Danny

Hi there,

Thanks for writing in!

To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS (you can change the color as you wish) :

.woocommerce .price span, .woocommerce-cart .price span {color: #bcbcbc;}

Hope this helps, Danny

oh, it work, thanks alot

Hi! You’re welcome. I’m glad you sorted it out.

Please feel free to let me know about any other doubt you could have.

Also, if you like our theme and the support, please consider to leave us a review rating for the theme via ThemeForest > Downloads section. It helps us a lot!

Best regards, Danny