196 comments found.
Hi, I love the theme and have a request before purchasing it. I would like to change the url of the ”book now” Button on the main home & rooms page. Because I would like to put the url with selected dates of our booking platform like this [https://xxxxxxxxxxxxxxx.com/Bookings/engine.html?hotelId=Fc896zTSVKYjerEen91hbi33b-rkXGHM0qov1Bv0vAE~&from=2019-11-24&to=2019-11-28&checkin=2019-11-24&checkout=2019-11-28&hotelId=1001] Can you help me to create this custom url for “Book Now” button? Thank you.
Hi there,
Thank you for your interest! The link you have provided is leading to a 404 error page so we can’t see what exactly you would like to achieve.
Yes, it could be done if you make some modifications to our theme files. If you need further help with this, please, you can always contact our help center and our support agents will provide you with hints on this.
Anyway, you should know that the bookings are integrated with WooCommerce, so you will see the bookings and reservations in WooCommerce > Orders. To try out the booking process, you can log in here with the following credentials from the main home page: https://www.screencast.com/t/ESIiy2DCq
Username: test Password: test
Feel free to let us know if you have any other questions.
Support
Select Portfolio part of
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why the texts of the hostel home page slider appear to me poorly aligned?
https://shurimages.com/u/76dyF.jpg
Thank you very much in advance
Hi there,
You have changed the text on the slider and you will need to set responsive settings for your text within the sliders Settings.
So please take a look at Rev slider documentation on setting your layers to be responsive here</>
Also if you do have any additional questions I would kindly ask you to submit a request at our help center and our support team will be more than happy to help.
Support
Select Portfolio part of
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Hi, I’m planning to buy this theme but I want to know first if is it possible to not let people book directly, but simply use the form that I see in the demos to send a request to check (via mail) the availability of the rooms. Is it possible?
Hello,
Thank you for your interest in our theme!
You will need to change the form template within the theme files or to hide it using simple CSS and set up a different form.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
Support
Select Portfolio part of
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Hello, I want to create a hotel website that is required to be qualified as accessible from Web Accessibility Checkers. Does your theme covers these kind of requirements?
Hello,
Thank you for your interest in our theme!
Unfortunately our theme is not WCAG 2.0 compliant since there are several points which are very demanding for multi purpose themes with WP Bakery, etc. In our research some time ago we couldn’t find a WCAG 2.0 compliant theme on the market.
You may be able to change some theme files to improve this rating and once you purchase the theme our support will be able to help you locate the theme files you need to change.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
Support
Select Portfolio part of
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Hi, we have shortcode for rooms instead normal generated view on pagees, it looks like this:
[iver_hotel_room_list type=”divided” boxed_layout=”yes” number_of_columns=”1″ space_between_items=”tiny” number_of_items=”4″ room_location=”45″ room_extra_services=”” sort_option=”date” order_by=”menu_order” order=”ASC” title_tag=”h3″ enable_filter=”yes” enable_sort=”yes” sort_skin=”light” enable_excerpt=”yes” pagination_type=”standard”]
What are we doing wrong 
Thanks
Hello,
Thank you for reaching out to us!
Please try activating the WP Bakey and Core plugins.
Also, since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thank you in advance!
Support
Select Portfolio part of
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Dear author,
Im trying to create ticket on ticksy : https://select.ticksy.com but i can´t , the only thing i can do is look into my opened tickets , im having issue with my home page, it has gone completly, could you please verify?
thank you Carlos
Hello,
Thank you for using our theme!
The Select Ticksy Support Center has been moved to our centralized support platform.
If you wish to submit a new support request, please head on to our Help Center.
Thank you in advance!
Support
Select Portfolio part of
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Hello?
There is a problem with the activation of the theme.
Message : “Sorry, you are not allowed to access this page.”
Hello,
Thank you for using our theme!
In order for us to be able to help you with this please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
If you experience any issues with submitting a ticket to our support forum, please send an email to helpcenter@qodeinteractive.com in order for our support staff to be able to help you further. Also, make sure to include your purchase code in the email.
Thank you in advance!
Support
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Hi, I am planning on purchasing this theme. Can you integrate payment system in the theme as well? Thank you!
Also, do you support multiple languages?
Hi there,
Thank you for reaching us.
Our theme only has a functionality to make reservations, adding a payment system would require custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.
About the multiple languages, you can use one of the plugins like WPML to achieve this.
If there’s anything else, feel free to ask!
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Does it work with elementer?
Hi there,
All of the content is built using the WPBakery Page Builder, we provide support for using it, and we have a lot of custom shortcodes created specifically for WPBakery. You can use Elementor, but then a lot of theme’s functionalities will be unavailable.
If there’s anything else, submit a ticket to our forum: https://select.ticksy.com and one of our support agents will assist you.
Support
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We use 3rd party booking engine. Can we provide the external link on to Book Now?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and one of our support agents will assist you.
Support
Select Portfolio part of
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Hello, i have purchased the IVER Theme, and have problem with my revslider purchase code – It says the code is already used!??
Hi there,
We see that you posted a ticket and we answered it.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if we could keep this conversation on Ticksy. Thank you.
Support
Select Portfolio part of
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Hello! Theme looks very nice and stylish and we are considering buying it for our little apartment containers. Does it sync with booking management systems like Smoobu or something similar (for example if I have other bookings coming from AirBnB and Booking.com)? If needed, can I disable the booking function and redirect (or embed) to Booking.com instead for booking?
Thanks!
Hi there,
Thank you for taking interest in our theme!
We haven’t tried integrating our theme with these systems. Our booking form is created as a part of our theme and we provide support for using it. Disabling our booking system would involve advanced custom coding which we don’t offer support for, but you can try this on your own and try the integration with Booking.com or AirBnB.
If there’s anything else, feel free to ask!
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Hi Select,
A question regarding the booking features of a room: is it possible to add an offer that is only possible to be reserved for a specific amount of days within specific check-in and check-out dates, for example: receive 50% discount for 2 days if you book between 1st of september and 14th of september?
Hi there,
Thank you for taking interest in our theme!
Unfortunately, you can only set a fixed price, we don’t have an option to set discounts for specific amount of days within specific check-in and check-out dates.
If there’s anything else, feel free to ask!
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I will look for a developer on Envato Studio for that functionality. But first I need to know if I will need a Wordpress or a WooCommerce developer. Can you provide me with some information with which plugin the current function is built?
Hi again,
Our Hotel plugin uses some WooCommerce functions, so it would be best to get someone who knows both.
If there’s anything else, feel free to ask!
Support
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Hi Select,
How much would you charge to add a restaurant reservation form such as in Ande to Iver? Please pm me. Thanks in advance.
Hi there,
Thank you for taking interest in our theme!
Ande has a specific restaurant core plugin which wouldn’t work on Iver.
Achieving this would require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.
If there’s anything else, feel free to ask!
Support
Select Portfolio part of
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Hey, support on https://select.ticksy.com/ doesn’t seem to be providing prompt answers. This is the question I’ve posted there: How do I activate rooms demo content? I uploaded all content with attachments but the rooms submenu sections are empty. There are no images and additional content? Thank You
Hi there,
Your ticket has been answered.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if this conversation could be kept over there. Thank you.
Support
Select Portfolio part of
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Hi, what i should do to disable yoour booking system and add an external URL? Thanks in advance!
Hello,
Please, for any question like this one, open a ticket at https://select.ticksy.com/ and include your website URL with wp-admin access and our agent will gladly assist you with anything that could be done within our theme.
Best, Select
Great!
Thank you very much
Hi,
I tried to login into the backend (user: test, passw: test), but nothing happens.
Hello,
Than you for writing in. Please, try now again. We have just cleared the cache and everything should be working fine now.
Best, Select
Hello,
I tried to login using the demo and using test / test for username and password, but I still can’t login.
Can you confirm?
Thanks,
Tyler
Hi Tyler,
Thanks for the feedback.
We resolved the issue with the login, please try again with the same credentials.
Best Regards, Select
Hello, you can choose multiple “extra services” price change right, but when you access to wp-admin/orders can’t find this information, so how I can see extra services in a order ?
https://iver.select-themes.com/hotel-room/penthouse-suite-3/ in this case you have 4 extra services to choose.Thanks
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best,
Select
