128 comments found.
hello, any way to make the blog summary show posts by descending order (latest first)? thank you!
Hi, appreciate your support here
Not sure why we are getting errors related to SVG?
Uncaught Error: Vivus [constructor]: object loaded does not contain any SVG
https://secure.webmedic.com/71dWIyThanks
What is the latest version number of this theme? Whenever I try to update the them I get a failed to upload.
How can I update the existing theme permalinks? All the permalinks do not match the page names. I also posted a ticket for this several days ago. Please advise
Hi Guys, can you please confirm, we need site to show up to 100 portfolio items, does yours have a limit on the number of posts you can show? Thanks Annette
Hello. Where do we change the Permalinks to match new name of the page?
How I can update Bezel Addons? I mean old version is on my WordPress, if I upload the newer version, do I need to customize everything from the beginning?
WPBakery Page Builder needs to update too, but how? They say that “you need to wait for your WordPress theme author to update WPBakery Page Builder on their side and push it to you.”
Please tell me, what to do and how? I just need to upgrade to the updated version of this theme but don’t know how without crashing my all customization.
If you can tell me, which pages under which files and folders updated, then I can only upload those pages with ftp. This may be helpful and easier way. After unzip which folder, files and pages?
I figured it out myself to upgrade without touching my previous customization.
Hi,
Have you added customizations to the Bezel addons plugin? This is highly not recommended.
No just simple, basic customizations. After uploaded the new version of template the customizaions seems like didn’t crashed or changed for now. As you said, I updated a few plugins included addons too.
WPBakery Page Builder again needs updated version. What to do now? This may be causing me to receive “Disapproved: Malicious or unwanted software” message from Google Ads.
I used a few different Malware Scanner Plugins to check it out if I have any malicious things, but seems like everything is fine.. but something causing the problem with Google Ads. One of the plugins gave the result as update this WPBakery Page Builder plugin.
HodyLab, I can guess you are busy, but can you please answer me?
Do we need to pay separately for the images on the site if we want to use some of them?
In your licence text, writing that: “All other parts, but not limited to the CSS code, images, and design are licensed according to the terms of your purchased license.”
If I need to pay, where can I buy them?
Getting this error…[Intervention] Unable to preventDefault inside passive event listener due to target being treated as passive on SmoothScroll.js. Who else is experiencing the same?
Hi,
Can you please provide a link to your website so I can check it live?
I have tested it and it works fine. However, my advice is to disable the smooth scroll effect from the theme options panel.
Hi, How can I remove the preloader on the slider or reduce the time?
I found it. Thanks.
Great!
Will you be updating this theme regularly? How often?
The theme will be regularly updated for bug fixes and WooCommerce/WPBakery page builder updates.
“With the update of wordpress to version 5.1 the elemneto of visual composer called Portfolio Section does not show the last ones if not the first ones” – for me as well 
showing old works first, and new ones in the bottom.
Hi,
I have just fixed it and releasing the update on ThemeForest. You will receive a notification soon.
Portfolio still not working after update, showing oldest first, and newest in the back.
Have you updated the plugin “Bezel Addons”? It is required in order to fix the issue.
Yeah, I’ve just did it, and it works well. Thank you!
With the update of wordpress to version 5.1 the elemneto of visual composer called Portfolio Section does not show the last ones if not the first ones
Hi,
I have just fixed it and releasing the update on ThemeForest. You will receive a notification soon.
ERROR. Now the Portfolio Section and Blog Summary elements do not show the last but the first ones.
Hi,
You just need to remove the “Bezel Addons” plugin and then install it again. I have just published an update that fixes this error.
Gracias
Hi anyone, I need to install the one page part only without installing the whole theme… Anyone who has done this for guidance
Hi,
You can use the prebuilt templates.
Please take a look at this: https://hody.ticksy.com/article/10833/
Another ticket, another week long wait and no reply. Any chance of an update??
Hi,
I have replied to your ticket, sorry for the delay.
Hi. One of my support tickets still hasn’t been answered. By now I have another question which I will submit another ticket for. But I’ll include it here as well:
The background video on mobile (iphone) lookg good at first, but when you scroll lower, there is a black bar on the bottom which does not look good. I need to adjust the height parameter on the video element. Something automatically sets it depending on the video resize. Could you point me to what does that? I need to add +200px height if the screen is iPhone in portrait mode.
Hi,
Please do not use comments for support, update the ticket if needed.
I can’t provide support here.
Thanks for understanding.
My support time has expired, but I believe you can help me. Its is simple:
How do I remove header and footer from the order thank you page (woocommerce)?
Hi,
You can use this CSS code:
.woocommerce-order-received #navbar, .woocommerce-order-received #footer, .woocommerce-order-received .footer-spacer {
display: none;
}
Is there a way to add a simple photo to the portfolio, that would open a lightbox? Is there any way I can achieve this?
Thanks and addressing these in the documentation would be great so that people don’t have to contact you for every detail and then wait for you to be able to get back to everyone.
Thank you
Hi,
I have replied to your ticket regarding this, please sorry for the delay.
Hello, this is a nice template and I’m considering to purchase.
I have a question, is this possible to use narrower top images (current ones is a bit tall) on pages?
Thanks
Hi,
Sure! It can be done with a line of CSS. If you buy the theme, I will help you to achieve it!
Same as above – opened a ticket a week ago and no reply at all.
Sorry, replied!
Thanks – quick reply and fixed both my issues
The Holidays are over and the support message I’ve sent still has not been answered after over a week. Hope I get some communication so I can utilize this purchase. Also had a question about WPBakery—does it need to be purchased separately? Thanks
I have just replied to your ticket. It also answers your question about the WPBakery license.
