Discussion on Delphinus - Creative Multi-Purpose Shopify Theme

Discussion on Delphinus - Creative Multi-Purpose Shopify Theme

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126 comments found.

Hello, I just downloaded the Dephinus theme thinking that it was an upgrade to the Dephinus theme that I purchased in 2016. It appears to be identical. Can you please issue a refund?

Hi mate,

Delphinus theme (ThemeForest) is the latest version, you can keep using it.

Kind regards!

Hello , this theme ( delphinus ) doesn’t seem to be available for drupal anymore . Is there anyway we could get it for drupal 8 or 9 ? We use to have it for drupal 7 and really want to use it again. If it’s not available , do you have any similar theme to recommend ?

Thanks a lot in advance ,

Kind regards

Hi mate,

Thank you for your interested in our theme.

Delphinus Shopify theme only works on the Shopify platform. First, start your free 14-day trial of Shopify: https://www.shopify.com/?ref=shopifycenter

Shopify is easy to use, safe, and secure. Also, Shopify has a lot of apps: https://apps.shopify.com/

You can try Shopify.

Delphinus really is a very wonderful theme. Hope you will buy Delphinus theme and become a our dear client. We believe you will be satisfied!

Kind regards!

Hello from Vienna,

why can’t I preview the home verions 7, 8 and 9?

Hello, is there somebody? I have a problem with the home version 7, 8 and 9. I uploaded them on Shopify but they look very strange, not like the preview here http://preview.themeforest.net/item/delphinus-creative-multipurpose-shopify-theme/full_screen_preview/16363375?_ga=2.85392735.797210709.1633455704-750820249.1610359004

When I try to preview the demo, it doesn’t work. Could you pleas tell me, what the problem is?

Hi mate,

Our technical team has carefully checked. Demo works fine! You can see it: - Home 7: https://delphinus-demo.myshopify.com/?preview_theme_id=137180039 - Home 8: https://delphinus-demo.myshopify.com/?preview_theme_id=137180871 - Home 9: https://delphinus-demo.myshopify.com/?preview_theme_id=137184071

You can check again!

Kind regards!

I have been using happily using Delphinus for a couple years. Can you give me a quote on what it would cost to build a simple SECTION that I can add to the homepage?

I simply want to be able to add a page-width photo and make the photo “linkable”

My plan is to use this photo to advertise promotions at the top of our homepage, then the customer could click on the photo to navigate to the sale page.

Our website is www.nicolewayne.com

You have done a bit of custom work for us in the past.

Thank you.

Hi mate,

Thank you so much!

Please send your support request via: engotheme@gmail.com

We will check it for you!

Kind regards!

Hi there, We have purchased a regular license for this theme and are wondering about the costs to have a few items customized. Can you provide some guidance with this regard?

Thank you, Mariusz

Hi mate,

We are happy and willing to make your request. Please send your requirements with some images via: engotheme@gmail.com

We will check it for you!

Kind regards!

Great – thanks. Will do.

Good afternoon! We are trying to apply a Gallery App to the Homepage, it´s called “XO Gallery”. Our issue is that we can´t find the option on my Delphinus homepage. Can you help us, please?

Thank you and best regards.

Ana V.

Hi mate,

Please send your support request with some images, demo link and short video via: engotheme@gmail.com

We will check it for you!

Kind regards!

I am trying to put a static full-wide graphic at the top of my Delphinus homepage. The closest I have been able to succeed is to you the SECTION SLIDER V2 section and only use one (1) image so that it doesn’t scroll/slide. The only problem I have now is that the scrolling arrows are still visible. Is there a way to remove the arrows so they do not show? Can you point me in the right direction?

Otherwise, is there a better approach to accomplishing this? Thank you!

Hi mate,

Please send your support request with some images, demo link and short video via: engotheme@gmail.com

We will check it for you!

Kind regards!

Good day! We are having issues with the newsletter pop-up that appears when you first log into the site. Once you enter your email address to subscribe and go thru the robot verification test, the pop-up appears again. We had a customer complain about this today, stating that after it popped up twice, she got a “404 Error” message.

Note: I have temporarily disabled the popup in the meantime.

Can you please take a look at this? Hopefully, it can be quickly resolved. This is a nice feature of this template.

Also, is it possible to NOT have the robot verification picture test? I’m curious to know what, if any, options there might be to this. Not a big fan of the photo grid test. It can be frustrating. Any thoughts on this?

Thanks much.

Hi mate,

We have responded to your email.

You can check your email.

Kind regards!

Good day. Is it possible to customize the Delphinus theme to do the following?

When a variant is “Out of Stock”, I would like to variant to indicate that the item is “SOLD OUT”. I would like the customer to see the “SOLD OUT” prior to attempting to put the item in their cart. Note: I prefer NOT to hide the product when sold out. I would like them to see this indication (per variant)

Let me know if this is possible. Thank you.

PURCHASE CODE: c8b6ed7e-54d8-4e5e-a99d-01e22bd52935

Hi mate,

We have responded to your email.

You can check your email!

Kind regards!

Hi there, trying to upload this theme to my shopify store. it is not working. says something is missing

zip does not contain a valid theme: missing template “layout/theme.liquid”

this is what it says

Hi mate,

Thanks for using our theme.

This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!

Kind regards!

Good Day. I have added a third-party app to my store to handle variants that will not track inventory. I understand that a lot of these variant apps do now work well with AJAX CARTS so they recommend turning the AJAX Cart “off”.

I have changed the option in the sidebar to use the CART PAGE instead of the drawer, but when I click in the upper right-hand corner where it says CART with the quantity, it still opens up the right side-bar drawer style cart. Can you completely disable the DRAWER so that it doesn’t open at all? I would like the only cart options to take the customer directly to the CART PAGE. Thank you.

Hi mate,

We have responded to your email.

Please check your email!

Kind regards!

Hello, can you refund me please. I bought your Delphinus.

Hi Mate,

We are really sorry. We believe that our Delphinus Theme still works well. A lot of our customers already use and they are satisfied with Delphinus Theme.

You can tell us what are problem you’re having and give us the admin account, we will check for you!

Kinds regards!

Hello, I don’t have any problems with the theme, I was looking between few themes I bought it by mistake… I will appreciate if you can refund me, and sorry for this.

Hi mate,

Unfortunately we can’t refund by buy by mistake.

You can check the refund policy here: https://themeforest.net/page/customer_refund_policy

Kind regards!

Also, I have square images for my product pages. Can you please tell me what is the recommended pixel sizes?

Thank you

Hi mate,

1000×1000px is recommended

Kind regards!

Hi, what is the url link to the guide please? I cannot find it. Thank you

Hi mate,

You can see it: http://landing.engocreative.com/shopify/delphinus/guides/index.html

If not, please send your support request with some images, demo link and short video via: engotheme@gmail.com

We will check it for you quickly!

Kind regards!

Hi,

I need help as I really dont know how to use your theme. I cannot see any pictures in the documentation I have.

Can you please share the link of all the documnetations please?

My purchase code is:

e916e713-ccd9-485e-a82e-50f0cf2804be

Hi mate,

You can see it in the Theme-packages > guides > click index.html

Kind regards!

Couple more issues I’m hoping you can help me with. 1) Whenever I click on “Add to Wishlist”, it takes me to a “404 PAGE NOT FOUND” 2) Also, the icon for the add to wishlist is a check-mark icon. Can you make it a heart icon, like the Demo example?

Thank you so much.

Note: You already have ADMIN rights to my site.

Hi mate,

Please send your support request with some images, demo link and short video via: engotheme@gmail.com

We will check it for you quickly!

Kind regards!

Newsletter Section requires a “MailChimp Form Action URL”.

I could not figure out how to get the Action URL and read Shopify no longer supports “Mailchimp Form Action URL”.

Is this something that needs to be updated in the Delphinus / Shopify template?

Hi mate,

Please send your support request with some images, demo link and short video via: engotheme@gmail.com

We will check it for you quickly!

Kind regards!

I have submitted a video to the email address above. Thank you.

Hi mate,

We have responded to your email. Please check your email.

Kind regards!

Hello I’m trying to remove ‘related products’ from my product page. I have disabled anything that’s not needed in the editing panel. How do I do this please? I will send a photograph of the part id like to remove on the next email.

Hi mate,

Please send your support request with some images, demo link and short video via: engotheme@gmail.com

We will check it for you quickly!

Kind regards!

To whom this may concern,

Purchase Code: 372fc6db-20b2-4b36-9a57-b0636990cad8

Hello, I’d like a refund for this item. It’s incredibly outdated, extremely complicated and confusing to operate and or navigate. It’s to complicated for me to use it!

Hi mate,

We are really sorry. We believe that our Delphinus Theme still works well.

A lot of our customers already use and they are satisfied with Delphinus Theme.

Please send your support request with some images, demo link and short video via: engotheme@gmail.com

We will check it for you quickly!

Kind regards!

Hi, I have bought the wrong theme with shopify. I want to change it to woo commerce how can i do it.

Hi mate,

We are the Shopify version developer for Delphinus.

We don’t develop the Woocommerce version, so we don’t have the authority to change the Woocommerce version for you.

Kind regards!

Hello. I just bought the theme and successfully uploaded on my shopify store. Is there a sample or demo content that i can upload? And how?

Hi mate,

Of course, it’s all available in Theme Package!

Please unzip “Theme Package”.

Then click the “source” folder and upload to the “file.zip” corresponding to the homepage you want!

Kind regards!

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