128 comments found.
I installed, but can’t, find my cart icon on the site, and Ajax aff to cart is not active in admin pannel
Please check the support ticket, we have responded and asked for more details on this. Support is not provided via comments section.
Just noticed on the checkout page, under the State drop down, there isn’t an option for Canada. How do I allow Canada for UPS shipping in the theme checkout page?
Hi,
By default there is always an option for the State selection under Canada, you can see it in our demo as well. You might be using the edited version of the checkout page or else there must be some setting for the plugin.
How do you disable the compare module?
Hi,
The compare modules can be disabled from Admin > Configuration > Layout Settings and set the value of “Max Products to Compare” to 0
Hi, I would like to know what causes the Save Settings tab to disappear and some of the tabs t also freeze under Template Settings. As at now that is the problem am facing and my work has come to halt
Hi,
We are not sure why you have such issue, please send us the store admin credentials and the FTP credentials using our website: https://perfectuswebinsights.com
Im trying to get support but it keeps saying my purcahse code is not valid that I copied straight from here, and there is no other way to contact you. How do I open a support ticket please? (UPDATE: I actually found your main site through your profile and emailed you from there, so hopefully that works)
Hi,
Sorry for the trouble, please try again and see whether it works or not.
Love the theme, but one question, can filters and category tree (Right column) be made to show on mobile view? The right column with them disappears on smaller window views.
Yes, it is hidden on mobile view to cut short the page scroll on smaller device. But it can be displayed by editing the CSS.
does your store and marcu have infinite scroll in built ?
No, none of our theme comes with built in Infinite Scroll plugin, you have to buy it separately.
I just updated my site to 1.56c and updated the template, too. Unfortunately I’m getting a lot of error log files with things like: PHP Warning: Use of undefined constant ENABLE_SSL – assumed ‘ENABLE_SSL’ (this will throw an Error in a future version of PHP).” Is this supposed to be happening?
Hello,
We tried to search for ENABLE_SSL throughout the files in theme/zencart and it is used in the default zencart files only, see here: https://ibb.co/48Qbx5j. It is weird that you are getting this issue as we have tested the theme and have fixed all the possible PHP warnings in the theme.
I figured it out. The files for Image Handler and Ultimate SEO URLs needed single quotes around the constant ENABLE_SSL. This error also cropped up in int_sessions.php and functions_general.php.
Ok, thanks for that.
Hello,
I think what you are asking about the undefined header/texts. As you have added an Italian language pack some header/texts might be missing in the language files. You need to define these headers in the Italian language directory same as it is done for other languages.
Very nice template and the support team has been responsive to me. PerfectusInc is the only template I will buy and I will buy from them again.
I am running the template and it looks great but when it 1st loads on mobile it takes 8-10 seconds to load gctuner.com can you help?
Replied back to your ticket. However we didn’t found any issues while loading the page on mobile devices.
I have purchased multiple templates with this author and they have all been great with very helpful support. However, there has clearly been some kind of change because after opening a ticket and clarifying my issue, I was asked to resend credentials and then after was asked to use the most recent version of ZC, which I already am and was told for a fee they will resolve the issue because it’s not a problem with the template. However, the template is the only one that causes the issue I am having. I have multiple ZC sites and they all work the same except for yourcart. The tech support over the past few days has been the worst since working with these templates, the problem is still not resolved.
Update. The default_filter.php file needed to be updated. If anyone else is having this problem, please update this file. Support made this recommendation and the issue has been resolved. Thank you.
Glad to hear that it’s work for you.
Do you have any other language pack, such as Italy, Dutch?
Sorry but the theme as of now comes with English, Spanish, French and German language packs only.
I am having trouble with sorting under product listing using YourTemplate. For some reason, I cannot get the sorting to sort by product name. Any help would be appreciated.
Template looks great. Thanks
If you are not able to open a support ticket, kindly mail us the details on our email id: contact.perfectus@gmail.com along with the Item purchase code.
I have opened a support ticket. In fact it was done 2 days ago. Still no response. Hoping to get some resolution on this soon.
Sorry for the delay in reply. We have replied for your support ticket.
I responded to your question of verifying credentials, please help to resolve. 3 Days now and I am still at square one.
Just purchased this last night. I have downloaded it three times now and each time the only files are screenshots and licensing. And yes I am downloading the correct set for files. Can’t use the theme if the download doesn’t include the actual files.
We have updated the package, do not know how that has happened. Now, you will be able to download the whole package.
Is this theme compatible with bootstrap 4 and jquery 3.x?
Sorry the theme does not support bootstrap 4 but compatible with jquery 3.x.
Any one know how to remove the image in testimonials please?
Hello,
By default there is no option to hide testimonials image. We will have to hide it my editing the code of Testimonials.
thanks , the background image for the testimonials added on the admin section cant be deleted once added . It can be changed but not deleted . Why is this?!
The background image for testimonials section is added for design purposes,yes it can be changed but cannot be deleted. However, using CSS you can remove it if required.
Can the Dynamic filter in the right column also be visible in the mobile version? I want to show the price and size dynamic filter in my responsive YourStore theme and was wondering if this is possible In the responsive YourStore demo I can only see the ‘All Manufacturers’ and ‘Items starting with..’ filter.
Hello,
The right column is hidden for devices with screen width below 992px size. To view on those devices you will have to edit the tpl_main_page.php file from includes/templates/yourstore/common directory. Find the following code on line #318 and #320 :
<aside id="right-column" class="col-md-4 col-lg-3 col-xl-2 hidden-xs hidden-sm pull-right rightColumn">
Remove the “hidden-xs” and “hidden-sm” classes from the above code.
how to close Termeni si Conditii of the checkout_payment page?
It can be turned off from Admin > Configuration > Regulations settings.
Love this template, thanks! trying to answer my own questions before I bug you. This really helps make Zen Cart feel more modern! well done
Thanks a lot for your comment!!
