125 comments found.
The theme support is very slow, waiting time for response is very high i have been waiting for a response for a ticket from more than 48 hours.
Whenever i try to load the customizer i did not see the features and controls on the customizer sidebar.
I tried disabling all the plugins, but error was still there, then i activated Twenty Nineteen theme and tried loading customizer, and it worked.
Now the elementor is also not working, very buggy template, there are several javascript errors in the console.
Hi,
Thank you for interesting and really sorry for the delay during weekend.
I replied your ticket already, could you please continue there. Thank you for your patience.
Hi, how can I add dynamic url option in flip slider?
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Logo not showing on mobile devices. Please help
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site. Could you please provide URL of your site. I
Is there anyway I can get faster turnaround on your support tickets? This 12 – 24 hour turnaround doesn’t help me….
Hi,
Thank you for purchasing.
The last reply from you is about 4 hours ago. We know we can improve this but thank you for your patience.
I replied your ticket already. Could you please check there.
please add one demo for cleaning services…
Hi,
Thank you for interesting and suggestions.
We are not able to load the demo 1 import, i have sent our login details to you with a ticket. please can you help. Andy
Hi,
Thank you for purchasing.
Our support staff is working on your ticket right now. He will reply your ticket soon. Thank you for your patience.
Which plugins are used for this theme?
Hello … I want to buy this theme. .. But I want to make sure of something, Can I add a simple edit? ... I don’t want a list of prices in the last step of booking … I want to put sessions “Half an hour Price $ 30 and an hour Price $ 60” Example: 9:30 – 10:00 .. 12:00 – 13:00 ... When the customer booked a half-hour session, Appears to him in the next step: Fill out the information, name, city, etc. And the price ”$ 30”
When the customer has booked one hour session, Appears to him in the next step: Fill out the information, name, city, etc. And the price ”$ 60”
in short, I don’t want a price list to appear in the last step: $ 99 Acupuncture $ 229 Deep Tissue Massage
Can the last step be modified? And how?— Thank you I’m waiting for your reply
Hi,
Thank you for interesting.
Unfortunately it doesn’t support price calculation based on minutes/hour of booking time.
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Hi can i use this for promote multiple companies. like i need to do a site book wedding related services and list down services and companies in different category with availability
Hi,
Thank you for interesting.
If they are running under the same domain name. You can purchase 1 license and use it for all websites. Basically 1 regular license can be used on 1 website domain.
Hi i need to know that is it possible use this in the same domain name to promote multiple company. and is there any facility to do a search for availability of multiple company like how its work in bookly
It doesn’t have search functionality but you can create multiple calendar for multiple companies so when customer want to book an appointment. They can select each calendar to book.
Yes of course you can.
Hi, guys, I opened ticked more than 30 hours, can you please reply me : PRIVATE TICKET #2079924
Hi,
Thank you for purchasing.
We replied your ticket. Could you please continue there.
Hello,
Can i add multiple product in booking?
Hi,
Thank you for interesting.
Yes of course you can add multiple product for booking options.
I mean ecommerce product?
Yes of course you can.
This is a pre-payment question. Wanted to know if l can use this theme for a flight search and booking service. Have a client that offers private flights service to certain touristy location and needs a booking solution; so is it possible to edit this theme and cater for that?
Hi,
Thank you for interesting.
Yes of course you can use it for that purpose too.
Hi, Congratulations for your sales and also for your awesome template.
Thank you for your kind words 
Hi there! Just to let you know that we’ve added Kingo to our latest WordPress theme roundup 20 Best Small Business WordPress Website Themes for 2019. Great job!
Thank you very much
Pre Sale Question Hello, is it possible to use WPBakery instead of Elementor?
Hi,
Thank you for interesting.
Yes you can but if you want to import demo pages. You will have to use Elementor page builder.
Hi
Your theme is great!
2 questions
1. Free plugin Typed Js (from wp repository) is requaring for your theme, but it’s missing in repo 
Are you planning to solve this problem somehow?
2. When I open your demo (all, for example this https://themes.themegoods.com/bookingo/demo/financial-advisor/) first it opens like in a boxed layout (there are small white stripes on the edges of the layout) and after a second jump stretched to the full screen. I check it in Opera and Chrome. Are you planning to fix this bug?
Thank you in advance
Hi,
Thank you for purchasing.
1. Thank you for letting us know. We will look for the alternative very soon. We will make a temporary update for this very soon. Thank you for your patience.
2. Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
2. First like this https://pastenow.ru/9dc1f0212bbe6d721a8794be0f8ffd90
and after a 1-2 second it jumped for full screen as it should be
Open your demo and see how it loads. Not the whole layout at once, but first the picture in the box layout, and then after 1-2 seconds – normal loading of the page with the menu and calendar. And the picturejump stretches to the full screen. I clearly explain the problem or not?
Great work
Thank you for your kind words
