Discussion on Medicare - Doctor, Medical & Healthcare WordPress Theme

Discussion on Medicare - Doctor, Medical & Healthcare WordPress Theme

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836 comments found.

Hi, when I set a Twitter and Facebook title, description etc for each page in Yoast. They don’t apply. It appears the theme is overriding the Yoast settings. How can you specify OG and Twitter titles rather than the default page titles?

Hi,

We can not recreate the issue on our side – if you change the titles on Social tab of page’s Yoast SEO settings, they are reflected within og and twitter meta tags in the page source.

Kind regards,

BoldThemes team

Hi. Need more medical icons. Those that are not enough, for example, there is no ultrasound

Hi,

Thanks for the comment

We will see to add additional icons in our next update, probably early next week. We will make sure to include few related to ultrasound and radiology in general.

Kind regards,

BoldThemes team

There are problems with the new icons, they are not displayed

Hi,

We have tested new icons in our development environment, and they work as they should. Please clear the browser cache after the theme and plugin update and let us know if the issue persists.

If it does, please send us wp-admin credentials to info@bold-themes.com and we will take a closer look at the issue.

Kind regards,

BoldThemes team

Hi, sorry need some help, how to make video background on slider?

Hi,

You can not make a video background for a single slide in a slider. What you can do is to set video background as a section background (all slides will have the same video bckg).

If you need video background on individual slides you will need to use a third party slider plugin.

Kind regards,

BoldThemes team

hi home slider not good respansive in mobile (i test in your demo)?please fix it at new version.i want buy it if this problem fix.(not good crop bg image)

Hi,

Thanks for contacting us.

There is a method of repositioning a background image on mobile resolution you can use if needed – https://boldthemes.ticksy.com/article/7161/

Kind regards,

BoldThemes team

Using this theme and love it! Just wondered if there is any way to get rid of the “breadcrum” section of some of these pages, like the contact us page and doctor’s page. I do not like the breadcrums and heading at the top and don’t see an option to get rid of it. Please help!

Thanks in advance! :)

Daniel

Hi,

Here is how the Setting generally work

The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default.

On the other hand, you have an option to override these settings on per page basis. If you take a look at the bottom of the page edit form, you will notice Override Global Setting part in Settings Section – here you can override global settings for every page.

What you should do on desired pages is to add Override Global Setting called Hide Headline and set the value checkbox to true.

Kind regards,

BoldThemes team

hola buen dia!, tengo un problema con el footer, en la version movil no aparece actualizado el footer, en cambio en la version web si esta ok, como puedo hacer que el footer aparezca actualizado?

Hi,

Can you please send us site url so we can take a closer look?

Kind regards,

BoldThemes team

Hey, guys! Thanks for your help! I was wondering…how do I fix the Google Map? It is not working. Will I need a new API key?

Thanks in advance for your help!

Daniel

Hi,

Yes, you do need to create your own API key for Google maps. Please refer to the following article for details: https://boldthemes.ticksy.com/article/8049/

Kind regards,

BoldThemes team

Just purchased! Looks great, but I wondered if the header on the Cardiology Template can support video. I need to have a video header. Please help!

Thanks in advance for your help!

Daniel

Hi,

Yes it can.

If you need a background video, you can add the YouTube video to the section as background (you can not have a slider with background video on individual slides).

On the other hand, you can add video as content to both slides and sections using either video page element or text element (add media feature)

If you need help in the process, please submit a ticket at https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

hi can add html code in copyright section in footer?(i not see in demos)

Hi,

Thanks for contacting us. No, you can not add html content to existing copyright section, but you can prevent the copyright section from displaying and add your own custom section which will look the same with whatever content you wish to the footer.

You will achieve the same result.

Kind regards,

BoldThemes team

Hi. After upgrading the theme to latest 1.6.8 the WordPress stopped working. In recovery mode following error is displayed:

Medicare version 1.6.8 This plugin failed to load properly and is paused during recovery mode. An error of type E_COMPILE_ERROR was caused in line 159 of the file /home/XXXXXXXX/public_html/draft/wp-content/plugins/medicare/bt_bb_twitter.php Error message: Cannot declare class bt_bb_twitter, because the name is already in use

Any suggestions?

Hi,

It seems that you haven’t been updating the theme for a while. In one of the previous updates some of the files have been removed from the theme – so the best option is to completely remove the theme files (delete them) and upload the new version to your web server.

If you have just overwritten the theme files on your web server – the files which were removed from the latest theme releases remained (they were part of your old theme version) and they cause the problem.

Kind regards,

BoldThemes team

Awesome. That worked. Yes the theme missed a few updates. Thank you for help. Have a great 2020 :)

Great :)

Merry Christmas And Happy New Year!

photos are stretched to the entire block. How can this be fixed. Even if I indicate the size of the photo. http://prntscr.com/qdmssi http://prntscr.com/qdmt4f

Hi,

Can you please leave a ticket at our support site – http://boldthemes.ticksy.com/ together with the page url and wp-admin credentials so our support team can take a closer look at the current setup? Thanks in advance.

Kind regards,

BoldThemes team

Can i customize the color of site?

Hi,

Thanks for contacting us. Sure, there is are settings in the theme Customizer panel which allow you to define the overall color scheme.

Kind regards,

BoldThemes team

Hello, I’d like to use Open Streetmap instead of Google Maps. I use your demo here: http://medicare.bold-themes.com/dentist Google sucks and I’d like to use something without billing and API. Thanks for your help!

Hi,

Unfortunately, Medicare does not support Open Streetmap within its page elements. You can use third party plugin if you want maps other than Google’s

Kind regards,

BoldThemes team

Hi, how a toggle a btDarkSkin in header when scroll like in demo : http://medicare.bold-themes.com/dentist/

my website : http://medicare.agencjainfinity.pl/

Hi,

Have you managed to sort the issue out? We can see that currently your site toggles the header the same way as on our demo. Maybe we are missing something?

As an information for other users, once you set both the logo and alternative logo on Appearance > Customize > General Settings panel, the header will switch as on our demos.

Kind regards,

BoldThemes team

Hello, I’d like to have the phone number and the mail adress clickable.

I use the header and the google map like in your demo here: http://medicare.bold-themes.com/dentist

For mobile useres it would be perfect if the can make the phone call right there. And writing a mail by just klicking the adress should work too.

Please help! Thanks!

Hi,

We will extend the a tag to the text as well in our next theme update and that will resolve the issue. It will take few days, but the change will be included in next theme release. Just make sure you update it once you receive the update notification from Envato market.

Kind regards,

BoldThemes team

Hello what this means: Gutenberg Optimized NO?

Where can I se your editor?

thanks

Hi,

Thanks for contacting us – it means that the page elements are not mapped for Gutenberg – you need to use Bold Builder as editor. You can install it as plugin on WordPress.org – https://wordpress.org/plugins/bold-page-builder/ and play around with it to get the idea of what is under the hood.

Kind regards,

BoldThemes team

how do you change the font color on the header ?

Hi,

Can you please submit a ticket at http://boldthemes.ticksy.com/ with the screenshot of where do you want to change the color and our support team will be glad to assist you?

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

I bought this theme (Medicare Cardiology) almost 2 years ago and I am very satisfied with it. I just noticed that after every theme updates, the cost calculator plugin doesn’t update at all. From the beginning up to now I have the cost calculator version installed 1.2.7, with no request for update. I noticed that latest version is at 2.2.3. In order to update should I buy the plugin separatelly? It wasn’t included in the theme?

Thnak you, Cornel

Hi,

No, you do not have to purchase the cost calculator plugin separately. The version of the calculator packaged with the Medicare is tested for compatibility with the theme and stable. We generally update the versions of CC in the theme once the major functional update is released. Between version 1.2.7 and 2.2.3 we have introduced an independent interface for the calculator and several minor fixes – they are of no major significance to the users of Bold Builder since the same functionality is available through Bold Builder elements which are available since version 1.0

Anyway, if you need the latest version of Cost Calculator in the meantime, send us an email to info@bold-themes.com with your purchase code.

Kind regards,

BoldThemes team

Why is it that when you add a Youtube video, there is a large white space created below the video?

Hey guys. I updated to the latest version but still the same issue. Please help

Hi,

Please try adding the following:

.bt_bb_video {
    padding-bottom: 0 !important;
}

to Appearance > Customize > General settings – Custom CSS field.

Make sure to purge w3c cache afterwards (we can see you are using it on the site).

Kind regards,

BoldThemes team

Thank you. It seemed to have worked

Hi,

I liked your theme (including the images) and believe it will suit to my business needs. I also saw your note that pictures should be bought separately.

As I am new to web page creation, could you please explain where and at what cost can i get the images?

Thanks in advance,

Hi,

Thanks for contacting us. Our images have been licensed from shutterstock.com, you can find their pricing here: https://www.shutterstock.com/pricing

Kind regards,

BoldThemes team

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