31 comments found.
I have bought the theme and need to active License Certificate to have the demos help me.
Hi,
You can check your email. Our team will help you.
Hi Team, I am trying to upload data but it is showing to upload WXR file. how i resolve it
Hi,
You check your email. Our team will help you. Thanks !
Import Data Demo
The importer is working
Status: Preparing for importing… Link Download not working: http://roadthemes.com/demo/debaco/wp-content/uploads/uploads.zip
not working.
Hi,
We checked it worked. You contact our team will help you https://themeforest.net/item/debaco-kitchen-appliances-for-woocommerce-wordpress/23594156/support
hi i’ve purchased the theme but while trying to install required plugins “Testimonial” plugin shows failed to install and i cannot install the demo data as it shows “Link Download not working: http://roadthemes.com/demo/debaco/wp-content/uploads/uploads.zip" please do support ASAP thanks
Hi,
It is working now. You can try again. Thanks !
Thanks for the support, its working. Keep up the good work!
Hello, Why WPBakery Page Builder don’t update? How can we update this? Thank you.
Hi, You can download plugin and update. Or you contact us. Our team will help you do it
I thought the plugin would update with the theme update. How can I download the plugin as it is a paid plugin?
Step 1: Delete old plugins Step 2: Click to Begin Installing Plugins to install new plugins
Thank you for your help! Keep up the good work!
Hello, Now with the VC update, Row stretch doesn’t work. It’s not full width on first page load. If you change tab in browser and come back again to previous tab, it’s auto stretch and show well. Also the Cart page isn’t showing well.
You contact https://themeforest.net/item/debaco-kitchen-appliances-for-woocommerce-wordpress/23594156/support Our team check and help you
I try to install your demo-data – Import data demo with 1 click. Its not working: Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number. I use WordPress 5.7
Hi,
You contact https://themeforest.net/item/debaco-kitchen-appliances-for-woocommerce-wordpress/23594156/support. Our team will help you complete install theme
Support team solved all my issues. I recommend this product.
Thanks !
Hi,
We have bought the theme and need to active License Certificate to have the demos please help me . i need to active auto update
Hi, You can contact us. Our team will help you
Hello ,
The file product_cat.php is very obsolete . could you please update it . the checkout hardly works debacle/woocommerce/cart/cross-sells.php
Hi,
You contact us. Our team will check and help you
How come the product image is infinitely loading, I cant change the banner on the product page, and the colors on the theme cant be changed? This cant be happening… I’ve been making wordpress sites for a couple years and I’m doing everything correctly. Please tell me what to do or I will need a refund
Hi,
You contact us. Our team will check and fix it for you. You don’t worry
Ok awesome I have sent you guys an email. Please get back to it asap
It has been over 48 hours since contacting the support via email. Can someone get back to me please
What does your email ? We don’t find your email.
You need check your email again. Thanks !
How to turn off debaco theme auto-update?
I even tried with plugin “easy update manager” and turned off all auto update. But themes/debaco/css/theme1.css is still back to original on its own. Removing the file and a new one will be created automatically too. Could you please tell us how to get rid of this auto-update?
Hi,
Our team are checking your email and help you. You don’t worry. Thanks !
please update the template for new versions tell me that they are obsolete
Hi,
We have updated this theme for newest version. You can download theme again. Thanks !
How do I change the image behind the page title and breadcrumbs?
Hi,
Please You replace bkg-category.jpg image in the images folder http://prntscr.com/thxh9p
Me too @nicknovell There is an error they can’t/won’t fix on viewing the cart
We can’t find you. Please, you contact us again. Thanks !
Hello. On the theme customization screen, there is no link “Fonts” on the left menu as you describe in your documentation. How can I change the fonts? Thank you.
Forget it, I found it on Theme Options Menu.
If you need help you contact us. Our team will help you
Hello. I have contacted you. No reply yet. Why video & gallery posts don’t work?
What does your email ?
You can find it by pressing my Name, here.
We can’t find you. Please, you contact us again. Thanks !
ok. My email is nikos.art@gmail.com Please contact me asap as my client needs his website to be online. Thanks.
You can check your email. Thanks !
can you improve your costumer service care or give a phone number to call . it’s been 3 days im writing so many email and no reply .
Hi,
Please, you follow your ticket. Our team can help you. Thanks !
your theme is not working . when i installed it it show me error , when i click the plugin to istall it show this error There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.
Hi,
You contact us. Our team will check and help you. You don’t worry.
Hello Can I get images also in theme
hi,
You contact us. Our team will send you images
is there any discount , as i bought html version by mistake
$38 is good price
Hello, I recently purchased your theme. I’m having trouble setting up the SHOP page as it is shown in your “shop pages / product category” demo.
How do I associate these settings? Where is this page located?
Hi,
You can contact us and provide detail. Our team will help you. Thanks !
I have written but have not yet received a reply!!!
What does your email ?
hi i have just purchased theme it’s showing error
Hi,
You can contact us and provide detail. Our team will help you.
hi, if i need to remove the cart option is it possible?
Hi,
It is possible to remove cart option
hi can i add more options to new arrival product homepage? like it’s added 3 glassware placemets ect.. can i add more like this?
You can add more options to new arrival product homepage
