74 comments found.
Hi.,
Please install “WP Travel Engine” plugin ( Go to Dashboard / Appearance / Install plugins ) and check it out. If issues continue, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
on these link layout disturbance and we have some error Fatal error: Class ‘Wte_Advanced_Search_Functions’ not found in /home/softwar2/public_html/traveltours/wp-content/themes/ora/wp-travel-engine/trip-results.php on line 1242 There has been a critical error on your website.
https://softwarehouseuk.com/traveltours/trip-search-result/?search-nonce=b77f519013&cat=home-stay&activities=grand-hot-air-baloon-trips&destination=pakistan&search=SearchHi.,
Please install “WP Travel Engine” plugin ( Go to Dashboard / Appearance / Install plugins ) and check it out. If issues continue, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hi.,
Please install “WP Travel Engine” plugin ( Go to Dashboard / Appearance / Install plugins ) and check it out. If issues continue, Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
how we will send you credentail kindly send me link then i will send you credentail details
Hi.,
Please send your wordpress and FTP login details to support@wedesignthemes.com We will check your issues.
Regards., DesignThemes Support.
theme cannot be used! how should i overcome it? The warning: The link you followed has expired. Please try again.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes We will install our theme and our demo dummy data.
Regards., DesignThemes Support.
how do you install it? I have already downloaded this theme
Hi wisata.,
Please follow the steps mentioned in this article to install the theme and demo contents.
http://support.wedesignthemes.com/knowledge-base/steps-to-install-new-themes-version/Is this theme a one-time purchase?
Hi wisata_semesta.,
Thank you for your interest in our theme.
Yes, this theme is a one-time purchase theme. You can get the theme updates for life time.
Note: We support the theme for free until 6 months from the purchase of the theme. After six months you need to renew the support for getting help from us.
If you have further queries, feel free to contact us.
how many months to buy this theme?
Hi wisata.,
Can you please be more specific about your query so that we can help you better.
hi, are all the menus and plugins in this theme available on the dashboard, and if I want to order do I just edit the contents? Thanks
Hi wisata_semesta.,
Thank you for the interest in our theme. Yes all the contents shown in the demo will be available once you install the demo contents. After that you can edit the contents as per your need.
Dear Author, Thanks for designing this excellent theme. I have a few questions: 1- can i change the slugs such as “trip” , “dt-destination” , “trip-search-result” etc. ? 2- can i add a few more search tabs on the header? I want to add “activities” tab, “destinations” tabs etc. And under the tab i will put sub options like “destination city” , “destination category” etc. under the tab.
Hi.,
1) Yes, It’s possible, You can easy to change slug names.
2) Sorry, This option is not available in our theme. Let us know any other queries.
Regards., DesignThemes Support.
hi again. but in your photo, on the 2nd screenshot, there are 4 tabs?
https://camo.envatousercontent.com/848530dd8e49b23fd98a917ecfaa248c69510609/687474703a2f2f7777772e69616d64657369676e696e672e636f6d2f7468656d65732f70726f6d6f74696f6e2f6f72612f6f72612d77702d70726f6d6f2e6a7067Hi.,
Sorry for the misunderstanding, You can create number of tabs. Let us know any other queries.
Regards., DesignThemes Support.
Hi again, How can i change the icons on the tabs and search forms inside tab contents?
Before i purchase, Does your theme have mega menu
Hi.,
Thank you for the interest in our theme and for contacting us.
Yes, we have the megamenu in our theme, you can customize the mega menu with Mega Menu custom Post Type.
https://prnt.sc/qhi0kf https://prnt.sc/qhi124Note: As of now we do not have the megamenu in our demo site menu.
If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
How to change currency positions? The Polish currency should have the inscription PLN on the right. I can’t translate the content of the template. I think I’m doing something wrong. I tried to register in the support system but I did not receive a confirmation link. Gmail mailbox.
Hi.,
1) How to change currency positions?
http://dtora.wpengine.com/i) For https://prnt.sc/qbxn6t
Do these settings https://prnt.sc/qbxg59
ii) For https://prnt.sc/qbxmdv
Have to swap the tags as shown in https://prnt.sc/qbxl3m
ii) http://dtora.wpengine.com/shop/
Do these settings https://prnt.sc/qbxgz9
kindly send us the screenshot do you need to change the currency position
2) Here is the Designthemes Support Forum Login Details:
http://themessupport.com/forums/ http://themessupport.com/forums/forum/travel-restaurants-hotels/ora-travel-hotel-wp-theme/User Name: Pawliniak
Password: dt-Ora-Travel@Pawliniak
Email: pawliniak@gmail.com
Note: Kindly change the forum login password
Please follow the instructions in the below knowledge base link for translating the theme.
http://support.wedesignthemes.com/knowledge-base/how-to-translate-the-theme-2/How to translate our theme using Loco Translate
http://support.wedesignthemes.com/knowledge-base/how-to-translate-our-theme-using-loco-translate/Regards., DesignThemes Support.
Thank you very much for solving my problems;)
Hi.,
Thank you.
If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
We know you’re quite busy, but if you don’t mind, we would love to have your feedback. Feedback and reviews help us improve and be found by others. If you have a few minutes, please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:
Please do not forget to rate our theme, Your rating plays a major role in our whole profile.
If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever 
Eagerly waiting to see your 5 stars rating.
Thanks in advance.
Regards., DesignThemes Support.
hi, is it just me or WPBakery Page Builder dont work in Travel addons – trips, destinations, rooms? There is only showing code on visual and ofc txt edit. Thx for the informations!
Hi.,
Thank you for contacting us.
Kindly, Confirm your purchase code through the right bottom form located @ https://themeforest.net/user/designthemes?#contact
Refer: http://prntscr.com/mkev23
If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.
Kindly refer to the following links for getting a clear idea.
http://support.wedesignthemes.com/knowledge-base/purchase-code-where-to-download/ https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-Regards., DesignThemes Support.
I wish to import holidays, flights etc into the site using an XML file does it take PAXPORT? can you let me know please
Hi.,
Sorry, We can’t clear about your query. So please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Hello there, one question, do your theme support the elementor plugin? or you have plans to support it in the near future?
great theme, ty
Hi.,
Thank you for the interest in our theme and for contacting us.
Sorry, As of now our theme does not support / compatible with the Elementor plugin. And also we do not have any plan to update the theme with Elementor plugin.
If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
How do I change all the images once I’m on the edit portfolio. https://caribbean-escapes.com/portfolios/fusce-at-semper-tellus/
Hi.,
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Hi.,
Thank you for contacting us.
Kindly watch the following video to get a clear view to change all the images on the portfolio page.
https://recordit.co/w7AFP4haRC https://recordit.co/pejocvfkXr https://recordit.co/l6JV2RQTLYIf you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
Thank you for giving us this opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever
Please take one minute to share your feedback by clicking on a rating, click the below image to rate our theme:
Thanks in advance.
Regards., DesignThemes Support.
Hello this is a presale question. Based on the page http://preview.themeforest.net/item/ora-travel-hotel-wp-theme/full_screen_preview/23901231?_ga=2.24501818.147602043.1569144108-1569849672.1562073263
You have a section with a map with each continent and the continent is clickable then it shows all the location under that continent.
I want some thing like this but I have a question are those location editable? means when I am clicking Asia (7535 Locations) > Napa Valley its not clickable? I
Morever I ask if there is demo credentials to check and use the site? Is booking engine is also there?
Thanks
Hi.,
Thank you for the interest in our theme and for contacting us.
Please be more specific about your query with a clear video so that we can get a clear view to help you better.
Watch the video of how we design the contact page map section.
http://recordit.co/b9scdiFdQdAs of now, we do not have the demo login for this theme.
If you have any other queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Hi,
Thanks alot for responding, You tried to clear my doubt by presenting video this is indeed appreciating. Actually I was not asking for that.
Consider this image https://prnt.sc/p9pk8u
I just want to add my packages under each continent shown in image. SO let say if I have 100 tours or packages in Asia when you click those packages come and user can click them to see its details? Is it possible with the theme?
I hope you I clear you what I want to acquire from the theme.
Thanks
Hi..,
Yes, Its possible but right now this feature is not available in our theme. After purchase we will customize it for you.
Regards., DesignThemes Support.
Cool. Will that customize would be charged separately?
Hi..,
Yes, Based on your requirements and time, We will charge for that. We usually charge $25 per hour.
Regards., DesignThemes Support.
Hey, I have tried the installing the theme 2 times. 1st time when I have imported the theme demo the during file execution it stucked about 250 and second time it stucked around 150.
It really takes lots of time.’ Now tomorrow when I tried to change the theme banner then the page went blabk.
Also I am not able to update the plugins, it asking for the key.
Please reply as soon as possible. its very urgent.
Thanks
Hi.,
Thank you for contacting us.
Your Plugins are already active. No need to enter the license key to activate the plugin files.
Kindly refer to the below KB link and video to know how to get the updated plugins.
http://themessupport.com/knowledge-base/how-to-get-updated-theme-premium-plugins/ https://youtu.be/xQijtM8FwUUGo to Dashboard > Plugins > Deactivate the plugin you want to update and delete the plugin, then Go to Dashboard > Plugins > Click Add New then browse the downloadable zip file, click to install and wait until installing the plugin, then click to activate to install the updated version of the plugin files.
Watch the following video to update the WPBakery Page Builder plugin.
http://recordit.co/sNbLDJYl76 http://recordit.co/Vx42KTBwrwPlease follow the instructions in the below knowledge base link for how to update the plugins.
For Ex: Layer slider
http://support.wedesignthemes.com/knowledge-base/how-to-update-layer-slider-plugins/Video: https://www.youtube.com/watch?v=2vyZrLu7gb8
Note: We do not provide a license to any of the Plugins that come along with the theme. We just provide a copy of the licensed plug-in. You can just ignore that message on your dashboard. That message appears in your dashboard, you can always get the latest version of plug-in files from the link (http://themessupport.com/updated-plugin/ – http://support.wedesignthemes.com/updated-plugins/) as we mentioned in our KB.
If you found any difficulties to install the theme and import demo content, Kindly, mail us your site credentials immediately via the right bottom form located @ https://themeforest.net/user/designthemes?#contact So that, we can check to install the theme and import the dummy data for you.
Refer: http://prntscr.com/mkev23
cPanel login details (Admin username and Admin password)
WordPress admin login (Domain Name, Admin username, and Admin password)
FTP access login details ( FTP Host Name, FTP Username, FTP Password)
Regards., DesignThemes Support.
Pleased with the fabulous support, I have messaged you the requested information.
Hi.,
Thank you for the details.
We have imported all the dummy data, installed and activated all the latest versions of plugin files and make the required settings. Please have a look at your site.
http://www.coloursofhimalaya.com/If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
Pre-Sale:
First of all theme is very nice so well done for a great piece of work guys.
Secondly my only concern is to change or replace page loader, current blue background with work Loading doesnt look like to me, any chance we can replace with with something else like a round rotating plane would be perfect or something like a bar completion with a plane?
Thanks
Hi..,
Thanks for contacting us, Ok, We will customize it for you. Looking forward to your purchase.
Regards., DesignThemes Support.
How Do I change the email address and the phone number in the trips section
Hi.,
Sorry for the delayed reply, we were at the weekend and the festival holidays.
Please send us the page link and clear screenshot about your query (change the email address and the phone number in the trips section), then we will get a clear view to help you better.
Regards., DesignThemes Support.
Hi,
It’s a really nice theme.
Just a question, are the activities, hotels, etc, page type based or they are plugin based?
Thank you
Hi..,
We have used Add-on “designthemes-travel-addon” in our theme.
Regards., DesignThemes Support.
