633 comments found.
Are you going to release an update for Wordpress ?
Hello! This theme works with the very latest version of WordPress 
I cannot edit the content of my website with Elementor. When I try I get a blank screen with a menu list on the left side that I can’t use. I have done several tests and it turns out that my Embark theme is suddenly incompatible with Elementor. What I can do?
Hi, yes please see here for the solution: https://themovation.helpscoutdocs.com/article/258-wordpress-5-3-update-breaks-elementor-from-loading
Just update to the latest version and you’ll be good to go.
I have already asked to get support of making the website faster but mentioned support wasnt helpful.
Hi,
Support is provided through our dedicated support system. Please open a ticket and we’re happy to look into that for you: https://themovation.ticksy.com
Hi there so one of my formiddable forms is not styling in line with the theme. It has drop down boxes which get blown up out of proportion when choosing inline style. Is there a custom css that can be added or is there default styling I can add to styler section? Please help!
Love your theme by the way, thanks so much!
Hi, great to hear. Sure I can have a look at that. Can you please either open a ticket ( https://themovation.ticksy.com ) or send us a private message ( https://themeforest.net/user/themovation/#contact ) and include a link to your site so I can have a look and view source?
Can we create custom search form?
Can you tell me a bit more or provide an example of what you mean?
Still problems with WP 5.3… It tells me there is an update for the theme but the update package isn’t available.
Hey there! Thanks. Hm, you are using Envato Elements? I suppose you could try to recreate your API Token?
https://themovation.helpscoutdocs.com/article/128-how-to-update-your-themeSolved
Thank you
Awesome.
Live preview doesn’t work. Could you please check
Hi, yes it’s loading just fine for us: https://demo.themovation.com/embark/
We don’t see any signs of recent downtime on the server. Is it coming up for you now?
Sorry, Everything is working. I found that problem was because in our country some IPs are blocked. And I don’t know why, but yours for live preview as well…I have never seen it before on Envato.market….Via VPN everything is fine.
Interesting. Ok well good that you are now able to view the demos
Hi, so I have been using this theme and suddenly don’t see tour description input area under edit with elementor. Normally you can put in dates and description which comes up when using the tour grid. Could you please advise where to edit this now?
Hi, you can edit the tour description under Tours / Edit (not edit with Elementor). Make sure that you have the Option Tree Plugin installed / active.
If you want any assistance with that, please open a ticket and we’re happy to help: https://themovation.ticksy.com
The transparent header option doesnt work on the mobile version . Please could you help me with that ?
Hi, yes the transparent header does not display on mobile, mainly because of how the mobile menu works – it’s not compatible. However if you like the header color can be customized to blend much more closely.
If you want any assistance with that, please open a ticket and we’re happy to help: https://themovation.ticksy.com
Hello There, everything is working out pretty well so far. The all of the pages takes ages to load up and its so slow. Please could you help me with that.
Hi, sure thing – please see here: https://themovation.helpscoutdocs.com/article/212-how-to-improve-site-load-and-performance
If you have any follow up questions, please open a ticket and we’re happy to answer them: https://themovation.ticksy.com
Hi, does this theme support wpforms? Will the style integrate properly?
WPForms is compatible in the sense that the forms will certainly work. We don’t include specific styling for the plugin though so it won’t look the same as the Formidable forms we include.
It looks like you have purchased the theme already, so you can try out WPForms Lite and see: https://wordpress.org/plugins/wpforms-lite/
Hello There
I cant change the header or the footer so ı can add my information. How can I do that
Hi,
The header is mainly made up of the logo and the menu.
To add a logo, see here: https://themovation.helpscoutdocs.com/article/127-how-do-i-change-or-remove-the-logo
The menu is setup under Appearance > Menus.
For the footer content, please see here: https://themovation.helpscoutdocs.com/article/209-how-to-setup-and-edit-the-footer
If you have any other questions, please open a ticket and we’re happy to assist: https://themovation.ticksy.com
Thank you for explaining in details but my page ( http://www.kalkanboat.com you can check here) is out of portion atm. What I mean by that is page is bigger than what actually inside of it
Hi, no problem. On your link it appears that the sidebar was enabled, perhaps unintentionally.
If you go to the Edit Page screen then you should have an option to disable the sidebar so it will appear full width: https://share.getcloudapp.com/6quLz72v
If there is any issue or it’s unclear, we can help – please open a ticket: https://themovation.ticksy.com
Hello There
I am currently using the website but my customers gets notifications from the email of wordpress@kalkanboat.com which I dont have access to. How can I get the password for that also change the auto email sender to mine
Scroll down to “EMAIL NOTIFICATIONS” / “Email Settings”
Happy to assist.
My calendar is dimmed,,, I can not choose any date at all… please help me
Hi, I imagine you are referring to a newly created site? To start using the calendar, you have to setup your time slots. Please see the plugin docs here: https://boxystudio.ticksy.com/articles/7827/
If you have any questions, please open a ticket and we’re happy to assist: https://themovation.ticksy.com
Hi im on v1.3.1 of this theme and its reporting – Your theme (Embark – Child Theme) contains outdated copies of some WooCommerce template files. embark/woocommerce/archive-product.php version – is out of date. The core version is 3.4.0, embark/woocommerce/cart/cart.php version – is out of date. The core version is 3.8.0, embark-child/woocommerce/emails/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0, embark/woocommerce/single-product.php version – is out of date. The core version is 1.6.4 how can i update them ?
Thanks for letting us know. We will be updating those in an upcoming release. You’ll get it automatically if you use the Envato Market Plugin. There should not be any errors on those template and they should be fine to continue to use for now. If you notice something not working, please let us know.
Happy to assist.
Hi there,
I downloaded Polylang and another plugin, and ever since Elementor has stopped working.
I uninstalled both plugins but it didn’t fix the bug. I also uninstalled Elementor and reinstalled it, but still no improvement. I also increased the memory limit with Filezilla, which didn’t change anything.
What it does is, when I want to edit a page, Elementor doesn’t open properly : it opens a new window in which there is only text as well as a small window, and it says “Session expired. Please log in again”. But logging again doesn’t fix the problem.
Has anyone encountered this issue before? I’m running out of ideas and starting to lose hope… Thank you for your help.
Hi, it sounds like it could be the WP 5.3 issue. Please see here for the solution: https://themovation.helpscoutdocs.com/article/258-wordpress-5-3-update-breaks-elementor-from-loading
If that does not resolve it, we’re happy to assist – please open a ticket using the account on which the license was purchased: https://themovation.ticksy.com
Hi, Thank you for your reply and sorry for the delay to get back to you. So we have tried the solution you provided but we can’t access the API connexion: the token is not working. We followed the update link but whiteout the token, there’s nothing we can do. What can I do ? Many thanks, Emilie
It should certainly be working. If there is any issue, please open a ticket and we can have a look: https://themovation.ticksy.com
We have tried, but it does not. And we can’t open a ticket because the license to… What can we do? we’re desperate…
So we followed the process and it is now working thanks!
One thing: we want to install Polylang plugin, but it destroys the layout. Do you know what the issue is and we can fix this?
Hi, we have this section in our docs: https://themovation.helpscoutdocs.com/category/185-polylang-translation
If you have questions beyond that, please open a ticket and we are happy to assist: https://themovation.ticksy.com
Hi, the booking system isn’t permitting bookings after March 2020 where the calendar doesn’t move forward past this date, is there a glitch with the calendar software or something more straightforward that is limiting the option to go on to April? I look forward to your feedback, thank you.
Hello! Thank you. Have you setup default timeslots that go beyond March 2020?
https://boxystudio.ticksy.com/article/3238/The default time slots are specific times, not months, so the answer and the link doesn’t make much sense. The default time slots e.g Monday – Friday from 8:00am – 4:00pm but they don’t take into account months or show a limit on the month that they can be booked beyond. At the moment, no customer can book beyond the 31st March and the system was setup in July. Where can one edit the month limit so the option can go beyond March with a click of a button please and thank you?
Is there a way in the database to update the date so there is no date limit without having to manually change everything?
Thank you for the response. I’m not aware of any limitation but could you please create a ticket for our team and provide login details? Then we can pop in and check it out. Perhaps there is a plugin conflict.
Happy to assist.
https://themovation.ticksy.com/Hi, I deactivated all the plugins and activated only the booking plugin and no change. I then added a future date of one year to each calendar and still the calendar didn’t go beyond the end of March. Where in the datebase or software can you forward the date so there is no limit? There was big Wordpress update yesterday which may have led to a conflict with the plugin, be great to have an update on the plugin, thank you.
Thank you for the follow up. I’m confused too as Booked is not our plugin, we bundle it with our themes for free. I’d have to reach out to Booked directly to ask, but first I would like to take a look at your issue. Can you pleas send us a user / pass to access? Can you put that in a ticket to us?
What version of Booked do you have? Maybe it’s out of date?
Correct booked is just the plugin that makes the calendar work on your design. I am using the latest version of Booked. It’s all up to date. It’s not out of date, since that is one of the first things that would make sense to check. Where in the database can you update the expiry date, if you can let me know it would save loads of support tickets and waiting, thank you.
Hi there! I don’t know the answer to this, we aren’t the developers so the database setup for Booked is a total mystery to me. It could be any where.
What about this setting?
https://share.getcloudapp.com/yAuLZYkPMaybe you edited this? That’s the only thing I can think of. As you can see on our live demo the dates go past March.
Happy to help.
Hi, I need a tour with a selection of variants. For example, that a user can choose the language of the guide on each tour. Is it possible with your theme? Thanks.
Hello! Thank you. Yes, you can add your own custom form fields
I need that each tour has the option of selecting variants of the tour guide, each with its available dates. Example if I want a spanish tour guide it show their dates and tickets, If I want english tour guide, show their available dates and tickets. Is it Possible?
In that case what you could do is you can setup different calendars for each language of the tour, and then you could either have them all on one page, or have links that lead each to a page for that language tour. Each calendar would be separate, so the available dates and tickets would be separate.
Does that make sense?
It makes sense. Can I add 2 calendar in same single page tour, then?
Yes, certainly!
Hello, we are tourism agency selling daily tours and activities. There are tons of travel agency themes in the market, it is really hard to check all documentations and descriptions carefully. There are several important features for us. That’s why before purchasing your theme, I have several questions. (maybe it is written in your documentation, sorry for that)
1. Is it possible to add time slots for a tour? For example we are selling Quad Biking activity and there is 3 time slots (08:00, 12:00, 16:00) for each day. Customers should be able to choose related time slot for an activity after choosing a date. For another a
2. Is it possible to get online payments via credit cards? Is your theme compatible with Woocommerce?
3. Do you have blog management?
4. If I purchase, does it includes premium required plugins also? Or should I purchase them separately?
5. Do you have a child theme?
Thank you for your reply.
Hi there,
1. Yes, the included booking system is mainly based around time slots. There is a calendar in which you select the date, and then on that date you select the time slots which have been setup to correspond with what is available: https://demo.themovation.com/embark/walking-tours/tour/coney-island-3/
2. Yes, the booking system connects with WooCommerce for payments so many different payment gateways options are available.
3. If you’re asking whether blog functionality is included, yes we have blog features and templates – there are two main blog designs: standard or masonry.
4. Yes, everything shown in the demo (and much more) can be created with what is included. The full version of the booking system and other plugins are included. No extra purchase necessary.
5. Yes, the child theme is included and is an optional (but recommended) option when running the automated theme setup: https://demo.themovation.com/embark/automated-installer/
1. Is there a way to do multi-day tour? your theme is the perfect match for my requirements but the only problem is that it needs to be multi-day (example: 5days 4nights)
2. Can this theme do like “deposit now pay the rest upon arrival” payment option?
Hi,
1. The included booking system (Booked) is mainly designed for bookings within one day. Time slots can be anywhere from 5 minutes to multiple hours up to one full day.
If you want multi-day bookings for tours, there is another booking system that we support which you can check out here: https://fareharbor.com/tour/beyond-software/
2. In terms of the included booking system, that’s not a direct feature but it can be added with an extension.
In terms of FareHarbor, I believe that is possible.
