123 comments found.
Hi, I bought the html version and I would like to put all the html pages outside the folder “pages” to have a direct access to the index.html. Couldn’t find out how 
Thanks for your help and your great job. Best regards.
Hi, thank you for the purchase, you need to move the pages and update all the URLs, no other settings are needed. Thank you!
Thanks a lot Shiocco for you very fast answer, I wasn’t completely awake when I bothered you XD I just erased all the ../ and, of course, it works. Have fun 
No problem ahah! Thank you!
Hi Schiocco, I just made a rough for a customer and I’ve uploaded it. The computer version works fine but on Android the menu doesn’t work and on IOS the menu + the home’s mp4 video don’t work either… Any ideas? Best regards
Hi, please send the page link with the problem to support@schiocco.com and I check the issue. Thank you!
On mobile the video is stopped on many devices, no way to solve it. You need to set the poster-image, it will be displayed instead.
Hi, about a year ago I bought this template but I made a mistake. I want to buy the WP version and not this html. I asked you at the that time if you’d refund me if I buy the WP version. You answered yes. Since it pass long time I would like to know if the offer persists?
THX
Hi, yes it is still available 
Hi, I just bought it!
Thank you! Ask the refund from the link below and I will accept it now: https://themeforest.net/refund_requests/new (or https://codecanyon.net/refund_requests/new). Thank you!
I have bought your Gourmet – Restaurant And Food Template and I don’t know how to install it. I have tried to install it as a theme but it gives me an error. Please tell me how I have to install it in order to use it. Thank you.
Hi,
You bought the HTML version instead of the WordPress version, if you want to switch to the WordPress version you need first to buy it at https://themeforest.net/item/gourmet-restaurant-and-gastronomy-theme/20129255 and after the purchase you can contact us again here and we will give you the full refund of the HTML version.
Thank you!
purchased and installed
Thank you! Ask it here and I will approve it now: https://themeforest.net/refund_requests/new
Hello, I want to use normal bootstrap modal with this template but i can’t do it? i see that you use popup-banner but i really dont understant how i can convert this to modal!
can you help me please?
Thanks a lot
Hi, bootstrap modal is not available but you have many alternatives:
http://html.framework-y.com/containers/lightbox/Thank you!
Hello… can you please tell where the shopping cart and check out template pages are located? and if there arent any, can you please add them?
Hi, there are no shopping templates but you can add the shopping cart to the menu, please check http://html.framework-y.com/menus/#components
Thank you!
Hi. My name is Nacho. I’m interested in your theme but I have seen you have different prices. Could you explain me why? or the difference between them?
Sorry about my english and thank you in advance for your time.
Hi, sure!
1. The $19 one is a HTML Template. You create all the website via code.
2. The $59 one is a WordPress Theme. You need to install WordPress and you can create the website visually via the page builder in the admin area of wordpress.
If you have further questions don’t hesitate to contact me. Thank you!
Hi, is there a change log? themeforest says it’s been updated recently, but what are the changes? Thanks
Hey, i would like to add a modal window if you click on any pic, i dont know if theres material here
Hi, you can do it with the IMAGE BOX component, on bottom of the component there is the link area, with a text “link”, click on it and choose “custom”, the click “Edit content” and create the modal. Thanks
Just bought and downloaded this template and all the images are corrupted
Hi,
The images are not included into the download due to copyright reasons (almost all the themes do the same). But don’t worry I can send you privately, just contact me at support@schiocco.com
Thank you!
Hello. I bought this amazing theme. I found two problems. Background video does not run on IOS. The second mistake is that the menu does not work on a mobile phone even though I touch the menu items in vain. Please help me.
Hi. The menu operation problem is fixed, but the background video not worked on IOS systems. Wait your answer. TY VM
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hi, I try to Steakhouse page for my gourmet website : http://yaprakkebap.com/test/ But we can not see steak photograph on background in main page. And it is slow. How can i solve? Thanks,
Hi,
The images are not included into the download due to copyright reasons (almost all the themes do the same). But don’t worry I can send you privately, just contact me at support@schiocco.com
About the speed, the only thing is to do it to optimize wp, the plugins or increase the hosting power.
Thank you!
I have a HTML theme, not a WP theme.
Thank you!
Hello MP4 files can’t be played in lightbox.html (on real phones), please help thank you ：）
Sorry, it is my own problem, it has been solved, thank you
ok thanks for the update!
Hello, I need PSD docs. Is this included? Thanks.
Hello! Is there any possibility to use SMTP in the contact form? Thank you!!
Hi, unfortunately is not possible with this template.
Is it correct that the contact form only supports google recaptcha V2 and not V3?
Hi, please use the Envato account of the purchase or send the purchase code to support@schiocco.com to receive support. Anyway for now it support only the V2 yes. Thank you!
Hello. When I install this theme, it keeps rejecting it with an error message “The link you followed has expired.”. Could you please assist?
Hi upload it via ftp then activate it via WordPress
and if you scroll the page, you’ll see 2 small section: “Credits” and “Testimonial”. I see you had used jquery flexslider for the carousel, but I need to have a continuous loop of the element, not a “back to the first element” when the carousel reach the end. I tried to see the flexslider.min.js that you have include in your document, but I don’t know where to edit to reach that effect. Please, could you tell me how to solve it? Thanks.
Hi, Thank you! You can try with “animationLoop:true”. Docs at https://github.com/woocommerce/FlexSlider/wiki/FlexSlider-Properties
Thanks for the advice, but I’ve already tried to be in the html page, under “data =” in the “flexslider.min.js” file, and it doesn’t work. Can you tell me how I could solve it? Thank you
do you have a page link so show me?
Try to add it directly into the HTML: https://schiocco.com/shared/2019-06-15_171844.jpg
Thank you!
Hi there, as you suggest, I’ve add the “animationLoop:true” but nothing happen, you can see here
https://www.josedesign.it/insegnevintage/Maybe, you have created a fle called “script.js”, where you wrote the function of some widget in the page. Maybe even for the flexslider? Is it there where they make a change?
Ok in this case the last chance is to add it into the function initFlexSlider of scripts\script.js ( https://schiocco.com/shared/2019-06-16_102542.jpg )
If still do not work I can not help you more sorry
Thanks
Hello,
I just purchased your theme and tried to upload the theme via Wordpress as a ZIP file. It is telling me that the theme is incompatible now. What do I need to do to have this resolved?
Hi,
If you bought the HTML version instead of the WordPress version and you want to buy the WordPress version(https://themeforest.net/item/gourmet-restaurant-and-gastronomy-theme/20129255) please first buy the WordPress version and after the purchase contact us again here and we will give you the full refund of the HTML version.
Thank you!
Hi, yesterday I bought the template but made a mistake. It should be WP. If I´ll buy the WP will you refund me this version? Best Regards
Sure, you need to buy first the WP version. After the purchase contact me again and I will give you the full refund
Hy, Thanks, now it’s perfect!
Marialuisa
