Hi,

Footer section is coming through ‘Elementor’ from ‘Templates > Saved Templates’. In https://ryse.radiantthemes.com/home-version-nine/ , ‘Footer Style Six’ is running, so you can edit the subscribe section from ‘Templates > Saved Templates > Footer Style Six’. Please check:- https://nimb.ws/ZDrft0

To manage Footer properly, please follow our tutorial:- https://radiantthemes.zendesk.com/hc/en-us/articles/360041900473-Setup-footer-for-those-themes-where-footer-builder-is-available-For-Elementor- and https://radiantthemes.zendesk.com/hc/en-us/articles/360041475274-Setup-different-footer-for-a-page-for-those-themes-where-footer-builder-is-available-For-Elementor-

Thanks for the reply!

No, we don’t make html version of any of our themes. All of them are coded directly using page builder.

Hi,

You can hide the logo as per the header you’re using on your site. For example, if you’re using header ‘Style One’, then you can hide the logo by adding below CSS on ‘Theme Options > Custom CSS’:-

.wraper_header.style-one .wraper_header_main .header_main .brand-logo { display: none !important; }

If you’re using any other style of header, then change CSS class name (.wraper_header.style-one) as per that. For example, if you’re using header ‘Style Two’, then change the class name to ’.wraper_header.style-two’.

Your support was expired. Please extend your support to get the further support.

Hi,

You don’t need to buy ‘Elementor Pro’ for this. You can add a second button next to the existing button by using ‘Elementor’.

If you’ve any more queries related to this or any other things, please open a support ticket directly at https://radiantthemes.zendesk.com/hc/en-us/requests/new

Hi,

You can make the header fix by choosing ‘No’ on ‘Theme Options > Header > General > Header Ten Settings > Sticky Option’. You can change the header color from ‘Theme Options > Header > General > Header Ten Settings > Main Header Background Color’. Please check:- https://nimb.ws/f3Yi8s

Hi,

We’re using the siteground vps server and following the recommendation as per ‘Google Page Speed’, ‘GTmetrix’ and ‘Pingdom’ and following our tutorial:- https://radiantthemes.zendesk.com/hc/en-us/articles/360040991114-How-to-improve-page-speed and our speed is good ( Google Page Speed:- https://nimb.ws/dgTiXh , GTmetrix:- https://nimb.ws/xqVF1M and ‘Pingdom’:- https://nimb.ws/afpC7U ). Please follow the same to improve your site speed.

Ok, we are already doing those recommendations. But as you probably know, the main problem is on MOBILE page speed – which you have not presented a screenshot for. Here is a screenshot https://snipboard.io/Wan9lz.jpg So what do you say about that? How to improve it?

Please read https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/ . Those recommendations are automated, generic, hosting dependant and you can only achieve if you have static site or similar to Google hone page i.e. blank page. For a dynamic site having so many elements and features you need to focus on real time site speed and user experience as mentioned in the above mentioned article. Having said this, you’re free to make changes as per Google’s recommendation.

This theme is suitable for SEO, Web Design, Digital Marketing agency and not for Web Hosting. However you can use it for any purpose. WHMCS integration is not there.

That’s a shame as it’s one of the nicest web themes I’ve seen. But thank you for confirming.

As mentioned in https://radiantthemes.zendesk.com/hc/en-us/articles/360040991574 you must have a different header from page level. Make it default if you want same header what you have selected from Theme Options -> Header. This is clearly explained in our knowledge base. Please give it some time and you’ll get answer to all your questions.

Thanks but still does not answer my question. How do I change my HOMEPAGE logo?

Hi,

We’ve checked through your ticket that you’re using header ‘Style Sixteen’ on your home page, so you can change logo for your home page from ‘Theme Options > Header > General > Header Sixteen Settings > Logo’.

You can change it by following https://radiantthemes.zendesk.com/hc/en-us/articles/360041077594-How-to-change-banner-title-subtitle-and-featured-image . If you can’t do this then please feel free to open support ticket from https://Radiantthemes.zendesk.com .

Please open a support ticket https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site url and temporary access so that we can check this for you.

Hi,

You can change footer through ‘Elementor’ from ‘Templates > Saved Templates’. For details, please follow our tutorial:- https://radiantthemes.zendesk.com/hc/en-us/articles/360041900473-Setup-footer-for-those-themes-where-footer-builder-is-available-For-Elementor- and https://radiantthemes.zendesk.com/hc/en-us/articles/360041475274-Setup-different-footer-for-a-page-for-those-themes-where-footer-builder-is-available-For-Elementor-

Sorry! I solved this by myself) Solvation is to just click “import demo data”)) The task appropriate to “really hard developers” like me))

Thanks for confirming this. We’re glad you found the solution. Kindly follow https://radiantthemes.zendesk.com/hc/en-us/ for any other theme related troubleshooting.

Hi,

Please update the ‘Radiantthemes Addons’ plugin from ‘Appearance > Radiantthemes Install Plugins’ and you’ll be able to translate that text by using https://wordpress.org/plugins/loco-translate/ plugin ( From ‘Loco Translate > Plugins > Radiantthemes Addons’ ).

Hi,

Please open a support ticket directly at https://radiantthemes.zendesk.com/ with your site access and our team will assist you.

Hi, we do have a plan to release new demo for software company. Currently working in such demo also. New demos should go live in 4-5 weeks.

That’s great to know. But there’s difference between software development and software testing companies. Would like to know which demo you are working on? I’m more interested in testing one as I’m not able to find it on Google either. Thanks

All infographic/vector images are included with demo import. All those are either jpg/pngs. You can check https://www.google.com/search?q=free+images&oq=free+images. Some of these sites provide excellent stock and vector images. You can ask for custom quote to make change in header and other parts of the theme.

Hi,

Sorry, this theme doesn’t support RTL. Now, Your theme will work well once you’ll update the theme by following our tutorial ( Please check:- https://kb.radiantthemes.com/ryse/theme-update/ ) but RTL will not work.

Sorry NO HTML version for the theme.

Please open a support ticket with your site access. We need to see what’s your installation look like. It’s definitely not woocommerce. Must be some other plugin causing this. We’ll be able to inspect once we get a temporary access.

I have open support ticket but i didnt get any response ! please help me

You have opened over 5 tickets and we answered all of them. As the autoresponder says You need to open ticket from https://Radiantthemes.zendesk.com and support is available from Monday- Friday.

Out of the Box Ryse doesn’t support RTL (we haven’t mentioned it any where in our theme description) but we have seen buyers to use RTL css plugin to suit their purpose.