114 comments found.
Hi, Is there an update for WPBakery 6.4.2 coming? Currently at 6.1.
Hello. Please contact us directly (like.themes.wp@gmail.com), we provide support by email. Thank you.
Is the theme template RTL ready?
Thank you.
Hello.
Unfortunately our theme doesn’t support RTL by default
In most cases our themes successfully translated into RTL without major problems. Sometimes issues could be with navbar which is oriented for LTR, but we can consult you and help with any minor issues you could encounter.
Feel free to contact us if you have any questions.
how to change the side bar from left to right
Hello. Please contact us directly (like.themes.wp@gmail.com), we provide support by email. Thank you.
Hi, A few pre-purcahse questions, The template has updates for the latest versions of wordpress and woocommerce
Hello.
Yes we always update our theme in order to support latest WordPress and WooCommerce plugin.
Feel free to contact us if you need more information.
thanks for help. what version theme there is?
Sorry, we have not understood your question. Do you need a version of CoffeeKing theme? You are always receiving the latest version of the theme and lifetime updates.
A few pre-purcahse questions, please
I like the theme a lot, but I am very concerned about your comment that it does not come with photos. Are you saying that it doesn’t come with ANY photos? If that’s the case, do you have links to download or purchase the images. I mean, what are we getting when we buy it if it doesn’t have images with it? The site is very image heavy, and I just don’t know what I’m buying with out the images added.
Also, I noticed it hasn’t been updated in several months. Are you guys still actively supporting this theme and keeping it up to date?
Hello.
1) Unfortunately we do not have right to resell any images and all media presented at the demo can be used only for testing purpose. You need to buy license or to replace images with your own. It is default practice for mostly all themes on the ThemeForaest.
In case you need link to images our designer could help you to find certain images on stock markets by your request.
2) We always update theme in case there are any compatability issues. At this moment our theme support latest WordPress and all plugins.
Feel free to contact us if you need more information.
Thank you for a quick response. So, on your product page you have 1-click demo content install. So what gets installed with the demo data if there are no images? Is it place holder images? Do you have a demo up of what we can expect to see when we buy the theme?
Sorry, one more question please. Why do we need Unyson if this is built on top of WP Bakery? Is it optional?
Hello. 1) After demo content installation you are receiving full copy of our demo site for testing purpose. You must replace demo images on your own or buy a license for each one.
2) We do not use Unyson Page Builer, but the Unyson used as Framework and it is core of this theme. The theme requires the Unyson plugin as core plugin.
hi. how to disable or hide the following. 1. tag, SKU, category on single product display 2. newsletter on the footer when single products are displayed or shop page are displayed.
Hello. Please contact us directly (like.themes.wp@gmail.com), we provide support by email. Thank you.
Having problems accessing our website. Been displaying a message that it is under maintenance. Purchased in Jan 2018. My understanding is that the license is still valid.
Hello. Please, write us directly (like.themes.wp@gmail.com) we provide the support by email only. Thank you.
Hi!. I install Wordpress 5.2.3, and my header disappeared whit menu.what can I do? I purchased licenses. Site is fatcat.ro. Thank you!
Hello. Please, write us directly (like.themes.wp@gmail.com), send your Purchase Code and wp-admin temporary access, we provide the support by email only and our support team will help you. Thank you.
Hello. Please, write us directly (like.themes.wp@gmail.com) and send your WP-admin temporary access (Username, Password and URL), our support team will help you. Thank you.
I need the logo to 190×116 and I could not set it :/
Hello. Please contact us directly (like.themes.wp@gmail.com) and send a Purchase Code for the theme, we provide support by email. Thank you.
Hello, how can i remove this icons from single products in shop page, https://prnt.sc/qcjipy Thanks, Regards
Hello. Please contact us directly (like.themes.wp@gmail.com) and send a Purchase Code for the theme, we provide support by email. Thank you.
Hello, i don’t have the purchase, code since this is our client website created long time ago and we don’t have access, it would be great if you could let us know how to apply these changes. Thank you.
According to the rules of Envato the support is provided only with purchase code and existing support period (6 months). Please contact us directly (like.themes.wp@gmail.com) when you have a purchase code for the theme, we provide support only by email.. Thank you.
Hola, una pregunta. Este tema soporta el pluging WPML? gracias, un saludo
Hello, yes, our theme is fully compatible with the WPML plugin.
Please note, that support provided only in English. Thank you.
I cannot Install Demo Content.
keep “The execution failed. Please check error.log” when I click Install,
Usually easy.
Can you help me?
Hello, Please, write us directly (like.themes.wp@gmail.com) and send your WP-admin temporary access (Username, Password and URL), our support team will help you. Thank you.
Can I use Wordpress 5.2.3 ??? I bought your theme a minutes ago .. And the same with WooCoomerce , is supported the last version ??
Hello. Yes it’s possible to use latest versions of WordPress and WooCommerce. Please contact our support directly by email if you have any issues.
the link preview is broken. I would like to buy this theme but i want to see the demo first.
Hello. Could contact us directly (like.themes.wp@gmail.com) and send the error you have? Thank you.
I would like to help me. 1) Add information on the “about us” page, and when you click, nothing comes out. 2) Why is the page so, but so slow? 3) How to make the home page in “outblog / recent post” have only 3 columns without displaying all the blog articles
Hello. Please contact us directly (like.themes.wp@gmail.com), we provide support by email. Thank you.
Possible to have 7 images here: http://prntscr.com/p09ma6
Hello. Please contact us directly (like.themes.wp@gmail.com), we provide support by email. Thank you.
done
Waiting for the goodwill of the support for such a simple answer makes me doubt if I did well to buy the template
Hello.
1) You have written us three comments in non-business time on weekend. Please check the support information about item you have purchased: https://themeforest.net/item/coffeeking-coffee-shop-and-online-store-wordpress-theme/20669612/support- This author’s response time can be up to 2 business days.
- This author provides limited support for this item through email contact form.
2) If you have problems with entering into your WordPress site, you need to contact your hosting provider support. Please note, that WordPress and Theme installation are not included into Envato Support Policy.
Please contact us directly and describe your problem in more details and we will try to help you.
I already bought the template, paid for the installation, but it doesn’t go anywhere like entering wordpress or the keys or the user to the panel
You haven’t paid us for installation of the theme. If you have problems with entering into your WordPress site, you need contact to the person who has installed the site for you. Please note, that WordPress and Theme installation are not included into Envato Support Policy.
mi codigo de compra
Please don’t post your purchase code for all to see. Write us directly by email (in English, please).
