141 comments found.
Hi, when I use the portfolio plugin to display a certain amount of portfolios, the portfolios with an upright photo are not displayed as a square. They are displayed with the full height. I can send a Screenshot.The setting for the thumbnail type: Squared 1×1 Is there a solution to this?
Hi, Please send us your site URL and maybe admin account (with detail screenshots) via email milotheme@gmail.com. We’ll check it for you. Regards!
Hi, the navigation menu on the ipad (landscape mode) overlays the header image and is not displayed as a mobile menu (burger menu). What can I do?
Hi, Please send us your site URL and maybe admin account (with detail screenshots) via email milotheme@gmail.com. We’ll check it for you. Regards!
Thank you and Best regards,
Jack
Hi, We see that’s page is not design of our theme. You use WP Bakery button to display it. You can change design of button like this: https://prnt.sc/ra2dq6. Hope this help! Regards!
Hi, thank you for reply. This button is preset and embeded in post grid. Could i modify it? https://dreambubble100.studio2point5d.com/newsupdates/
Best regards,
Jack
Hi, Please go to Appearance -> Customize -> Additional CSS and add this code: .vc_gitem-post-data a { background-color: #f4524d!important; border-radius: 0!important; }. Hope this help! Regards!
Based on your suggestion i added: .vc_general.vc_btn3.vc_btn3-color-juicy-pink { background-color: #23aa74; border-radius: 0; } Thank you ! Works Great!! ⭐️⭐️⭐️⭐️⭐️
Thanks for your feedback! Regards!
Best regards,
Jack
Hi, Please change slug of category to english: https://prnt.sc/r07m0a. Maybe it will help. Regards!
Thank you for your help and working great! Really quick responses and 100% Supportive!
Thanks for your feedback. Regards!
How can i change the title and title image in blog page rather than using default image and default title name”Blog”?
Thank you for your support!
- Chiasheng.Hi, Thanks for contacting us and choosing our product! Sorry for late response. You can change it in Theme Options -> Archive Settings -> Page Title Image. https://prnt.sc/q8roo3. About the blog string you can change it in: wp-content/themes/milo-eco/templates/archive-heading.php. You will find it on line 24: https://prnt.sc/q8rsum. Hope this help! Regards!
Thank you for your help! Works great now!
Thanks for your feedback! Regards!
Hi,
The menu in Mobile is missing. Please support this issue. https://dreambubble100.studio2point5d.comBest regards,
Jack
Hi, Please make sure you set Mobile Menu Location like this: https://prnt.sc/q2k8v5. Hope this help! Regards!
Working good now. Thank you for your help!
Thanks for your feedback! Regards!
Hi, I get the message ‘There are no predefined import files available in this theme. Please upload the import files manually’ when using one click demo import. Could you direct me to the import file?
Thanks
Hi, Thanks for contacting us and choosing our product! Please make sure your server have settings as suggested in our document here: https://prnt.sc/q1jc1k. http://document.milotheme.com/document-eco/. If it still doesn’t work please follow this topic to import demo data manual: http://milotheme.com/forums/topic/import-demo-manual-wordpress-theme/. If it still doesn’t work too please send us an email to milotheme@gmail.com. We’ll check it for you! Regards!
Hi,
Do you have the WP Bakery plugin update to provide to me? This plugin is conflicting with another plugin. I’ve already contact the author of the other plugin to try to solve this problem but maybe the WP Bakery update will solve it.
Thank you.
Hi, Please send us an email to milotheme@gmail.com. We’ll send it for you. Regards!
I installed the theme but it can’t load in wordpress and it indicates broken. This is the message from the mail:
” Howdy!
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with your theme, Milo Eco. ....
Error Details
An error of type E_COMPILE_ERROR was caused in line 49 of the file /home/studiopo/public_html/dreambubble100/wp-content/themes/milo-eco/framework/includes/tgmpa-register.php. Error message: require_once(): Failed opening required ’/home/studiopo/public_html/dreambubble100/wp-content/themes/milo-eco/plugins/class-tgm-plugin-activation.php’ (include_path=’.:/opt/alt/php70/usr/share/pear’) “
Thank you for your help!
Hi, Thanks for contacting us and choosing our product! Please send us your site url and admin account (or maybe FTP account too) via email milotheme@gmail.com with Homepage you want to import. We’ll check it for you! Regards!
Thank you for your support quickly~ Everything works great now! Best regards.
Thanks so much for your feedback! Regards!
We’re having an issue with the site in Safari browsers. The custom heading below the main image on the home page appears on top of the image: http://wv9.646.myftpupload.com
It looks fine in Chrome and Firefox.
- Thanks.
We have just checked your site and remove margin and padding of this row: http://prntscr.com/oyfk37 . Now all is working fine. Hope this help! Regards!
Hello, The search feature is not showing up in the header area although it is selected. Please advise. Thanks.
Hi, Please note in our theme Page Options (at bottom of page) will override settings in Theme Options. Please edit page and check it again. If it still doesn’t work please send us an email to milotheme@gmail.com. We’ll check it for you. Regards!
Search feature still does not appear. Please advise.
Hi, please send us an email to milotheme@gmail.com with your site url and admin account. We’ll check it for you. Regards!
Hello – I am trying to make some adjustments to the overall vertical spacing on our site to tighten it up from top to bottom. We want to reduces the space below the main image and the H1 text as well as the area below the icons/above the “Key Message” text. I can’t figure out how/where to make these adjustments. I have tried adding negative space above/below but no luck. Here’s a link to the site: http://wv9.646.myftpupload.com/
- Thanks
Our individual Blog Posts have a Sidebar/Widget that features a Search box and Archives, etc. http://wv9.646.myftpupload.com/2019/07/bringing-forth-the-earths-rainforests/
I have tried to add the same sidebar/widget to the Main blog page, but it won’t save the changes: http://wv9.646.myftpupload.com/blog/
How can I add the sidebar here?
-Thanks.
Hi, Thanks for contacting us and choosing our product! Can you send us screenshot about the space and url to it via email milotheme@gmail.com. We’ll check and have solution for you. About the blog page you can change it in Theme Options -> Archive Settings then select layout and sidebar like this: http://prntscr.com/oveizy. Hope this help! Regards!
Still awaiting a response on the following issue:
Is there a way to edit or override the page title/heading on the “Blog” page? I have tried adding custom head and subheadings in the page options area but it doesn’t seem to work. We just want the heading text to read something other than just “blog”. – Thanks.
Hi, Thanks for your reply! About this issue Blog page is special page and you can’t change it via Page Options. You can use child theme to override or change it direct in: wp-content/themes/milo-eco/templates/archive/archive-heading.php like this: http://prntscr.com/opcyp9. Hope this help! Regards!
Hello, Did you also see my post about the Milo Icon Box image size? I want to know how to increase the size of the icon from 60 px to 120 px. -Thanks.
Hi, We already replied above. About this issue can you please send us your site url. We’ll check and help you change it. If you use original image in our theme you can add this CSS code in Appearance -> Customize -> Additional CSS: .icon-box-shortcode-wrapper.style_1 .icon-box-content-wrapper .icon-wrap img { height: 100px; } . Hope this help! Regards!
Hi,
I love this theme, it’s been working very well. However I noticed there is a display issue with the menu on safari web browser (also on your demo site – http://demo.milotheme.com/eco). The search and donate button are not on the same line as the menu. Can you please tell me if there is any fix for this?
Thanks
Hi, Thanks for contacting us about our product! We have just checked our theme and see it’s working fine. If your menu is too long you can use this CSS code in Appearance -> Customize -> Additional CSS: @media screen and (max-width: 1199px) { header.milo-mobile-header {display: block; } header.milo-main-header { display: none; } } Hope this helps! Regards!
One additional question: When browser is reduced to less than full width, navigation/menu on desktop falls on top of header image. Can send screenshot.
In this case with long menu you should display mobile menu when screen is less than 1200px. You can go to Appearance -> Customize -> Additional CSS and add this code: @media screen and (max-width: 1199px) { header.milo-mobile-header {display: block; } header.milo-main-header { display: none; } } Hope this helps! Regards!
Can you tell me where to edit the default size of the Milo Icon Box setting? It is currently set to 60 px. I would like to enlarge it to 120 px. – Thanks.
Hi, About this issue can you please send us your site url. We’ll check and help you change it. Regards!
Is there a way to override or add a custom page title for the blog/posts page? I tried changing it in the “Page Options” but it doesn’t seem to work Also tried adding a subtitle – no luck either. Thanks.
Hi, Thanks for choosing our product! In this case you can use Loco Translate to translate it (if you are not use English) or you can change it in wp-content/themes/milo-eco/templates/archive/archive-heading.php. You will see it on line 23: http://prntscr.com/om1a98 (you also can use child theme to do it). Hope this help! Regards!
Hi, Could you please let me know if there is any READ MORE element or function?
Because under theme, no matter i m using the text box or the text box under the tab(expand and collapse) function, it seem READ more function is not working.
Please advise
Hi, Thanks for contacting us and choosing our product! In this case you can use a button element to show readmore link. Or use an html tag like this: https://www.w3schools.com/tags/tag_a.asp . Hope this help! Regards!
thanks for your reply. if using a button element, it will be directed to another page. But what i want is to show at a PAGE : Bio info excerpt, and then when user click read more, the more info will be shown. Any advise for this please?
Hi, Please follow this tutorial to make showmore as you want: https://codepen.io/maxds/pen/jgeoA . Please note js code you can add it in Theme Options -> General -> Custom JS. Hope this help! Regards!
Could you please advise??
I have emailed to you the admin and password, please help check
Hi. We have just fixed and replied to you via email. Please check it. Regards!
Hi, i have checked it seems the problem still exist….....cannot load all related items for a particular filter
Please re check. We see all 35 items show now. Regards!
Is there any other method to resolve this issue please?
as we must show the items in a certain order instead of random and at the same time, it seems it is a bit not user friendly at all when it is at filter say International or Key opinion leader, it needs to click LOAD MORE a few times to show the related items.
Please advise!
We already replied to you on email. You can change 20 to -1 to show all items when page load. Regards!
I updated the Primary, Secondary and link colors and nothing updated on the front-end. What am I missing?
Nevermind…I figured out from previous comments.
