1273 comments found.
Hello,
How to install this demo page ?
http://original.liquid-themes.com/portfolio/oblivion/Thank you
Sorry, found it
Hi there,
Glad you found it!
Feel free to reach us if you need anything else 
Cheers, TeamLiquid
Can you confirm that you are still offering support for this? I have a ticket open for 10 days with no reply #3750 can you take a look?
Hi there,
Of course! I believe your ticket was inactive. Our support team will contact you.
Feel free to reach us if you need anything else.
Cheers, TeamLiquid
I thought that might be the case as it is a very old ticket I should have created a new one. Thanks for sorting.
It’s my pleasure!
Cheers, TeamLiquid
Hi,
I am waiting for an open case response.
Thank you!
Hi there,
Thanks for your message!
Could you please share your ticketID?
Cheers, TeamLiquid
Hi, just wanted to check if the latest version of Ave Theme supports WordPress 5.3.2?
Hi there,
Yes! Ave is compatible with the latest version of WordPress.
Please let us know if you need further information.
Cheers, TeamLiquid
Hello,
Can’t translate via WPML copyright footer text !
Thank you for your help
Hi there,
The copyright is the default footer. You need to create a footer and translate it just like a regular page/post. Could you please reach our support team so we can assist you better?
Cheers, TeamLiquid
The demo http://travel.liquid-themes.com/ is not working. Internal Server error. Can you check please?
Hi there,
It works fine here. Could you please check again?
Cheers, TeamLiquid
Now it’s working. Dont it have the tour detailed pages?
Hi there,
Glad to hear it is working for you. There is no dedicated travel detail page but you can use a pre-built page here: http://original.liquid-themes.com/ Also, feel free to use Ave Collection to create a custom page.
I hope this helps.
Cheers, TeamLiquid
As it stands in the theme info, you are using Visual Composer as visual WordPress editor. Is it the same editor what WP Bakery is? I’m pretty sure WP Bakery was named Visual Composer some time earlier. I’ll be grateful for clarification.
Hi there,
Thanks for your message!
Visual Composer recently changed its name to WP Bakery Page Builder. We’re using WP Bakery Page Builder (known as Visual Composer before).
I hope this makes it clear.
Cheers, TeamLiquid
Great, thank you.
My pleasure!
Hello
I am still waiting for you to solve my tickets for months!
I recently sent new tickets of errors found in the theme, I have been waiting for weeks, for other tikets for about ten days to which you have not even replied.
You have various problems with the ROWs, while with the columns almost everything is fine.
I don’t understand what’s going on?
I have reported the thing several times… in emails, but also here in the comments, you can search.
I’m waiting.
Hi there,
I believe our team is already in touch with you. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hey there, I installed the Yoast SEO plugin to my template, and defined %excerpt % to my page / post – but instead of the blog or post’s text it display “vc_row etc. why? Here is a screenshot: https://imgur.com/a/JQx0jF1
Thanks
Hi there,
Thanks for your message!
This looks like SC tags. Have you tried editing the snippet? If it doesn’t help, could you please reach our support team?
Cheers, TeamLiquid
Hi
We are having an issue with the Hide Row? feature in the row settings. When select an size to hide and then clicking Save Changes, the settings reset back to default (all switched off). We have tried updating the theme and deactivating non-theme plugins, which has no effect. Any idea what could be causing this issue?
Hi there,
Thanks for your message!
Could you please submit a ticket with your WP details? https://liquidthemes.freshdesk.com/support/tickets/new We’d be happy to investigate the issue.
Cheers, TeamLiquid
Hi, My blog pages are crashing – it seems like others are having this issue too from looking at the comments. Sent a support ticket (#4836) a month ago and am yet to have it fixed… Would appreciate if someone could take a look at it.
Hi there,
I believe this is already resolved
Cheers, TeamLiquid
Hello, I have Wordpress Critical error after updating Ave theme and Ave Core. First I got many issues of updating Core plugin but then critical errors after updated it.
I found that few plugins together with Ave Core made error – WooCommerce!!! and All in one security.
Hi there,
Thanks for your message!
Could you please reach our support team so we can investigate the issue? https://liquidthemes.freshdesk.com/support/tickets/new
Cheers, TeamLiquid
Hello, we’ve submitted two tickets and while one is only day old, the other is over 40 days old (#4689) and was handed off to someone else then never looked at. Could you please have someone look at the old one at least.
Hi there,
I believe both issues are resolved. Please let us know if you need anything else
Cheers, TeamLiquid
Thank you very much, you have a really great theme. We appreciate the support as well.
It’s our pleasure!
Hi! I have a one page website and the speed of the scroll when i clicked on an item in the menu is very slow, it takes too long to go to the specific section. How do I change that?
Hi there,
You can change the scroll speed in Theme Options > Extras. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi Guys. Quick one. .. is this theme WACG compliant do you happen to know off hand ? Warm Regards. Pete
Hi Pete,
Unfortunately, it is not WACG compliant. We appreciate your understanding and please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
hello
i have icon box but every box have a different height
and in the woocomerce product page i cant get a full width row with wpbakery
Can you please advise?
Hi there,
Thanks for your message!
We’d be happy to investigate this issue if you can submit a ticket: https://liquidthemes.freshdesk.com/support/tickets/new
Looking forward to hearing from you
Cheers, TeamLiquid
After updating from version 1.6 to 2.1 our navigation crashed. Parent nav item which contains child elements (dropdown items), is always active, and there’s a blank space where the items should be.Parent navigation item is missing “position-applied” class. When we add it to Developer tool (Google chrome console) manual, it fixes the problem.
http://prntscr.com/qumrcs http://prntscr.com/qumrkeCan you please advise?
Hi there,
Thanks for your message!
Could you please make sure you’ve also updated Ave Core and WP Bakery Page Builder? If the problem persists, feel free to submit a ticket here: https://liquidthemes.freshdesk.com/support/tickets/new
Cheers, TeamLiquid
hello ;
When will the discount offer expire?
Hi there,
Thanks for your interest!
Current price is $39. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Is there a specific date for the end of this offer?
Hi there,
Currently, there is no specific date.
Cheers, TeamLiquid
When I add template from library the site dont work on chrome.for example “banner 33” “banner 30”. theme ver. 2.2
Hi there,
Thanks for your feedback! I’ve forwarded it to our development. Feel free to submit a ticket if you need immediate assistance.
Cheers, TeamLiquid
nice theme!
Thanks!
