1273 comments found.
After I activate “Back To Top” The scroll top link doesn’t get disappear from the top of the website? It’s always showing up!!
Hi there,
Thanks for your feedback!
Would you please make sure you’re using the latest version? If this doesn’t help, could you please submit a ticket? We’d be happy to investigate the issue.
Cheers, TeamLiquid
Hi, I’m just reporting a bug. I lost about 20 minutes trying to change colors of my mobile menu. So I went to Header > All items > My Menu. I chose the modern style, by default it has a gradient that doesn’t fit to my website so I wanted to change it, it seems that the relevant setting is Mobile Navigation > Navigation Background. To test it I randomly chose a solid color (a pink) and also a color for the navigation text (a white). When I refreshed my page the changes were done. When I came back to mobile menu options to change the pink for an other color (a dark blue) and saved, the changes never happened on my page and the menu background stayed pink.
1. I don’t have any cache plugin. 2. I don’t have any other similar problem with other theme options. 3. I cleared cache in my main browser, and even used other browsers (so it can’t be browser caching). 4. Saved and resaved and refreshed pages a huge amount of time.
After swearing a lot and lost some time, I finally made the changes I want with my own CSS, but I just wanted to report this bug to you guys.
Hi there,
Thanks for your feedback!
Could you please go to Theme Options > Advanced and check if CSS compiler is disabled? Please let us know how it goes.
Cheers, TeamLiquid
Css compiler is enabled
Hi there,
Could you please disable the compiler and try to make changes? Once you are happy with the result, you can re-enable the compiler to boost the performance.
Cheers, TeamLiquid
I will try.
Hi, Love the theme. I have a presale question. My friend allready purchased the theme so i saw it from the backend allready.
I have one questions regarding the menu. Is it possible to set the topmenu as “onclick” instead of a “Hover”. The Hover menu is not that good when combining fixed header en scroll down. Specialiy with large menu with widgets.
Thanks.
Hi there,
Glad you like Ave!
Do you mean the main menu dropdown? If so, this acton might require theme customization since it is triggered on hover by default.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi,
I keep waiting for your answer.
Would you be kind enough to give me an answer as soon as possible please?
Thank you!
Hi there,
Thanks for your message.
I believe the ticket was already replied. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi, I am trying to change the color of the price list in the offers schedule but it does not respond
Hi there,
Thanks for your message!
We’d appreciate it if you can submit a ticket with a screenshot or page link so we can assist you better.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
Hello, i’m trying to use the Media Gallery with Media Elements. I’d want to link them to their individual galleries but theres a problem: when i choose the content position: bottom, the link-lightbox doesn’t work (on console there is no link). When i put it to default it works again – i guess it’s a bug.
Is there a solution?
Hi there,
Thanks for your message!
We’d be happy to investigate the issue if you can reach our support team with the related page link.
https://liquidthemes.freshdesk.com/support/tickets/newLooking forward to hearing from you!
Cheers, TeamLiquid
Hey, you have the black mobile menu preview in your description but literally none of your demos have it? They only have a gradient side menu or a dropdown menu that looks insanely basic. What’s the go? how can i find the menu you displayed?
Hi there,
Thanks for your message!
Do you mean the mobile background image? Could you please reach our support team with more details?
Looking forward to hearing from you.
Cheers, TeamLiquid
I need help from you plz I just bought yesterday this theme I have installed it but I do reset to my wordpress because I have an issue with why my licence is nod valid
Hi there,
Sorry about the weekend delay!
There might be a firewall on your server that is blocking the API access. Could you please reach our support team? https://liquidthemes.freshdesk.com/support/tickets/new
We’d be happy to inform you.
Cheers, TeamLiquid
Do you plan to improve the Pagespeed score? Speed is very important in mobile. https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fshop.liquid-themes.com%2F&tab=mobile
Hi there,
Lighthouse is not a tool used to check the theme performance. We’d recommend using GTmetrix to see the detailed performance report. You can see all the parameters (CSS, JS, server, images, content etc.) that affect the site performance. Also, feel free to test the website on your mobile 
Please let us know if you need further information.
Cheers, TeamLiquid
I have had a problem for two months. You still haven’t given me an answer …Can you help me please?
Thank you
Hi there,
I’m sure it was replied by one of our support agents. There might be an on-going investigation. Could you please let us know your ticket ID?
Cheers, TeamLiquid
5478
this #5478
Hi there,
Our support agent told us that your website link doesn’t work. Could you please check again?
Cheers, TeamLiquid
Hi,
I am waiting for support response more than 5 days ago. Can you help me please?
Thank you!
Hi there,
Thanks for your message!
Could you please share your ticket ID?
Cheers, TeamLiquid
Hi,
Ticket ID: #5354
Thank you!
Hi,
I keep waiting for your answer.
Would you be kind enough to give me an answer as soon as possible please?
Thank you!
Hi there,
Thanks for your message.
I believe the ticket was already replied. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi,
I continue to wait for an answer and help solve my problem please, I have been 28 days since the first time we talked.
Thank you!
Hey guys, it says version 2.2.2 is out but whenever I download I’ll only get version 2.2.1 – not urgent, just trying to stay updated 
Hi there,
Thanks for your feedback!
Do you have this problem on ThemeForest? Have you tried using auto-update function through WP Dashboard?
Looking forward to hearing from you.
Cheers, TeamLiquid
Yes, here on TF. We need to customize some things beforehand, this is why we can’t use the auto-update feature.
Hi there,
Thanks for the clarification.
We just released a new update. You should be able to get Ave 2.3 from both ThemeForest and API servers (Auto-update). Please let us know if it still doesn’t work for you.
Cheers, TeamLiquid
Thank you, I was able to download v2.3! Perfect, thanks 
Enjoy! 
Hello,
My name is Hassan I’m the Manager of Kainelabs.
First of all congratulations on this great theme, you did a very very good job !
We found your theme very interesting in a way that could have an extra asset where we make our community and forums and user profiles plugin “Youzer” with this will open your theme to whole new audiences that are looking to build social networks, communities and users profiles.
We already worked with many big themes in the market and the result was amazing, themes like “Enfold”, “Kleo”, “Bimber”, “Olympus”, “Aardvark”, “OneCommunity” and many more.
Here’s our plugin :
https://codecanyon.net/item/youzer-new-wordpress-user-profiles-era/19716647Many users when they bought our plugin they asked us to recommend a theme for them that’s why we decided to create a list of recommended themes and the clean themes like yours are the best ones to be used with youzer !
We are ready to work on any compatibility issue by our selves, we can give you the latest version from our plugin to test it from your side or you can send us a version from your theme so we can test it from our side or in case you have any other solution we are open for it ^^
Thank you for your time & I’ll be waiting for your kind reply.
Best Regards,
Hassan.
Hi there,
Thanks for your interest.
You can reach us at info@liquid-themes.com for project offers.
Cheers, TeamLiquid
Hello,
Thank you for your feedback, I just sent you an email.
Looking forward to hear from you
Kind regards
Hassan
Hi
Can I use more than one template for more than one website when i buy it? or for each website i have to buy a new one?
Hi there,
Thanks for your interest!
All demos/templates are included with the theme. According to the Envato Policy, you need to purchase a new license for each website you create. This applies to all themes on ThemeForest. You can learn more about it here. https://themeforest.net/licenses/standard
Feel free to reach us if you need further information.
Cheers, TeamLiquic
No matter what I don’t I can’t the modern menu to show up on my website. I saved it in my theme options and cleared my cache (I’m running a CDN), but still nothing. Do you have any clue why my website would be able to use the modern menu in the theme options?
Hi there,
Thanks for your message!
Could you please change the settings in the header instead of theme options? Header settings overwrite the global theme options. If this doesn’t help, could you please reach our support team? https://liquidthemes.freshdesk.com/support/tickets/new We’d be happy to help you.
Cheers, TeamLiquid
Dear sir/madam,
Is it possible to have a typewriter effect? For example in a homepage hero or something?
Thanks!
Hi there,
Thanks for your message!
We have a text rotator effect. You can also use Ultimate Addons plugin to add the typewriter effect. It is already bundled with Ave for free.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hello,
Thank you for your reply. I immediately went ahead and purchased the theme. However, I do not see the typewriter effect or Ultimate Addons at all. My ticket is #5435.
Thank you for your time and efforts.
Cheers!
Hi there,
I believe this is already solved 
If you still need Ultimate Addons, you can refer to this article: https://docs.liquid-themes.com/article/157-should-i-activate-register-premium-bundled-plugins
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi, the highlight breaks on mobile if used for 2 lines of words, due to the override ‘background: none’ that overrides the default bootstrap mark. Please fix it with the next update, ty!
Hi there,
Thanks for your feedback!
I’ll make sure to pass this to our development team.
Feel free to reach us if you need anything else.
Cheers, TeamLiquid
Hi, we would like to change Site Width on a specific page (site : 1400px, but on this page : 1200px). Can you please tell us how to do ? Thank you very much for your help
Hi there,
You can set the global site width in the theme options but unfortunately, it is not possible to set it for specific pages.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Thank you for your answer. I guess it is possible by css on a container class, isn’t it ? Thank you
Hi there,
It just requires custom CSS. We’d be happy to help you if you can reach our support team 
Cheers, TeamLiquid
Hi guys! well i am really interestedin your theme but i have been looking your demos (Specially in mobile version) and i was looking the demo which has the mobile menu (i am referring to the LORA menu – as the image you have it in here at themeforest) i like that menu style but i do not know if your theme has it … it is the only thing i need to know before be ready to purchase it thanks guys
Hi there,
Thanks for your interest!
Are you looking for images? Since they are for illustration purposes only. If not, you can easily center the logo and menu with mobile header options.
Cheers, TeamLiquid
Hi there,
I am trying to import a demo but there is no option for Virtus 3 like it shows here: https://ave.liquid-themes.com/#demos is this demo not available anymore?
Hi there,
Could you please reach us through the account you’ve purchased Ave?
Thanks for your understanding.
Cheers, TeamLiquid