341 comments found.
hello i want to ask you something. When i have 2 different price periods how the total price works? please help me because between 2 periods something is going wrong. The other days in one period works fine.
Hi, Please make ticket https://ovatheme.ticksy.com/, We will assign supporter to you.
Thanks
my support expired. Can i send you a mail to tell you? to see how you can help me?
i have support to an other theme of you can i send there?
Hi, I think you should buy support license for support.
Currently we are focus for supportting via forum https://ovatheme.ticksy.com/
Please send mail to me in this case
Thanks
Hi! Can I remove only the drop off location but leave the pick up location available. Is for renting boats, so I only need the pick up location because the drop off location is the same always. What I need is to remove the drop off location but show the pick up location in search and booking, can i do that?
Also in the boat renting website i only need the pick up date and remove the drop off date, this because I only rent boats for 1 day or by hours, it’s possible too?
Thank you!
Hi, You can hide drop off location and show pick up location . You can change it in Appearance >> Customize
Currently you can’t hide drop-off date but you can choose period package like here: http://demo.ovathemes.com/ireca/rental/luxury-yacht-ocean-pj-45/
However you can reference my plugins, it is fit all your requirement: https://codecanyon.net/item/brw-booking-rental-woocommerce-plugin/25913635
That’s perfect! So I’ll proceed with the purchase, thank you!
Thanks so much!
Is it possible to remove the drop off option without removing the pick up options
Hi, You can remove Pick-up Location, Drop-off Location. You can’t remove pick-up date, Drop-off Date.
THanks
The option * Drop-off Location * can be omitted or disappeared at the time of making a reservation.
Yes. You can remove it.
Hey can i add some custom fields on checkout page ? bcs i want to add field like ID Card or upload photo from customer. Is it possible? If isn’t, is there any plugin that should i use to do it? I really needed it. Thanks
Hi, Add custom checkout field: please read doc here http://demo.ovathemes.com/documentation/ireca/#h4_8_custom_field_checkout_h4
Upload photo: Currently we doesn’t support this feature. We can custom work help you this feature.
Thanks
Hello everyone, I would like to know if on the template The option of * Drop-off Location * can be omitted or disappeared at the time of making a reservation.
Hi, Yes. You can hide it in (request) booking form. THanks
HI, i am elements.envato.com subscriber, i download your theme “ireca” and install it everything is fine, but how can we update “Slider Revolution”
thanks
We will update it in next version. Thanks
Hi, We updated Slider Revolution to latest version.
Hello there, i need to purchase this for theme for a car rental service am working on. Does the regular license work for that purpose? Extended is too costly. Need some heads up from any one using this theme already or author. Kind regards.
Hi, You only need to buy Regular License – $59 to use for your purpose.
Thanks
Hi, I have two questions. I’m using your theme for scooter rental service. Is it possible to add number of quantities on product page (ex: to choose to rent 2 or 3 vehicles on same time) And is it possible to put a maximum quantity of time ? For example : Maximum 3 hours rent and more unvailable
Sorry But I don’t see your purchased icon . Please check surely you purchased this theme.
Thanks
I havent purchased it here. I had access on this theme on elements envato and I have downloaded it there
Hi, Sorry but you can’t get support when buy theme from element envato. You have to buy theme at themeforest to get support. Thanks
You have answered here to long questions of people who did not had the “purchased icon” also in comments…Anyway thank for the answer
Hi,
“number of quantities on product”: Yes you can
“maximum quantity of time”: No it isn’t.
Thanks
Thanks, but the quantities on product “car rental” impossible to put.
Hi, Sorry I don’t understand you mean.
Hi, I mean on rental product page of your plugin, Its impossible to put “quantity” case. For example my client cannot chose how many scooters he can rent at the same time for x time. On the contrary if its a normal woocommerce product its show automatically “quantities” case.
We will consider to update this feature.
Thanks for your suggestion.
Hi, He can book second or three if he want to hire more vehicle.
Hello My customer has 6 packages(3 hours, 5 hours, 9 hours, whole weekend, monday-friday)
I want the user to only have the possibility to choose from these packages. But he should haver the possibility to choose free when in the day to begin with these 3 hours or 5 hours or 9 hours etc. The customer should not have the possiblity to rent the car for 4 hours or 7 hours or any other period thats not set in the packages. How can I achieve this behaviour?
Best regards
Hi, You can setup 6 packages but with fixed time like here https://prnt.sc/r3epn2 . This is demo http://demo.ovathemes.com/ireca/rental/luxury-yacht-ocean-pj-45/
Hello I know that we can set fixed times. But my customer told me he needs the possiblity to set unfixed times. Any possiblities?
Hi, The theme doesn’t support this. You can custom work this or wait we will consider to update it next time.
Hi Thanks for your answer
When do you think you will release the update? 
We added this feature for next update. May about 3 – 4 weeks for updating. Thanks
Cant wait to see it in action Do you think it will be available within the next 2 weeks? Many thanks and best regards
Hi, We will update it this week.
Thanks
We updated theme, plugin for problem WPML. Please download again and update it.
Hello, I have a presale question. For car rental Is it possible to show on product page, at booking form section the price per day, number of days and subtotal, based on date range and options selected, like it shows on cart page?
Hi, Sorry the current theme doesn’t support this.
Thanks
Prevents Hello, Does your theme have a schedule in liegn to manage the availability of the car rental fleet?
Hi, Yes it does. You can see here: https://ovatheme.com/documentation/ireca/#h4_8_calendar_booking_h4
thank you, last questions the planning also manages the quantities of cars by categories? It is to say that in the eco class, I have three vehicles, is it also managed by planing?
Hi, – “manages the quantities of cars by categories”: No, you only can manage quantities of cars in per product like “choose ID vehicle” here: http://demo.ovathemes.com/documentation/ireca/ire6.jpg
- You have three vehicles: You can check any vehicle at any time like here: https://ovatheme.com/documentation/ireca/#h4_8_calendar_booking_h4
So I think by ID, each car has an ID it’s good too
Yes, each car has an ID and it is vehicle id like our documentation
hello, can you help me about something? i want to have a night charge for renting between 21:00 to 09:00 oclock. how can i do that?
Hi, Sorry currently the theme doesn’t support this. To get support more, please make ticket here: https://ovatheme.ticksy.com/
something else please. i have 3 periods. Can i disable for one period the deposit?
also i see that when i make a search between 2 periods i cant search.
you can help me with 2 these questions i made you. thank you
“Can i disable for one period the deposit?”: No you can’t
“i make a search between 2 periods i cant search.”: I’m not clear your question.
Your support package expired, please renew to get full support
Thanks
sorry something i saw today. In the cart i cant change the quantity. Can you help me? for example a company maybe wants 2 cars for their employes. How can they book 2 same cars?
Hi, Please make ticket here https://ovatheme.ticksy.com/
hello,
please help me with this. I cant add anything in a single car. Every time i click on add a feature or price or something the page goes up and cant do anything. Please help me
Hi, Please make ticket here: https://ovatheme.ticksy.com/ also send your wordpress admin account in ticket. Thanks
please can you tell me in which file i can set datetimepicker time step and set all hours to the time select?
Hi, Please read here: http://demo.ovathemes.com/documentation/ireca/#h4_calendar_search_booking_h4
Please note your support package is expired, please renew it soon.
Thanks
I have reached out to support several times with no response. Im actually looking to purchase the theme and just had some questions first. I am concerned if you dont even answer a new customer, are you likely not to answer someone who buys the license?
Hi, We still support customer normally. Which question do you ask ago ? If you purcahsed theme, you can submit ticket in our support system: https://ovatheme.ticksy.com/
Thanks
I have not yet purchased the theme. I had questions first. 1. Can you have Pickup and Drop Location ALWAYS be the same. No choice of separate locations? 2. Can you set price by date and location? So the same vehicle will have a different price if the location is different. Or if the dates are different (for example Christmas and new years might be higher because it is busy.
Hi,
1: Pickup and Drop Location is the same.
2: The price can set by Date but not locations.
You can set different price in some seasons: Christmas, new years …
Thanks
What Im asking #1 is can I make the site so it will NOT allow different locations for pickup and drop off, instead just show Pick up location, and make drop off always the same. In your demo it shows I can make different locations for Pick up and Drop off. 2. Do you do additional custom development to your theme that would allow me to have you set price by location as well as date?
Hi,
1: You can hide Pick-off location in setting for this purpose.
2: Yes I do but we can’t help you now. we are busying now.
Thanks
You wrote “Pick-Off” did this mean Drop Off”? - How long are you busy for until you will be available for help.
Hi, Yes it is Drop Off.
We can custom help you after 3 weeks.
Thanks
Ok thank you – I was also wondering, does the theme handle inventory? If a car is rented on a day, will it remove the car from being available at that location that day?
Hi, You don’t need to handle inventory, it is auto. But note you have to update Location for vehicle (http://demo.ovathemes.com/documentation/ireca/#h4_4_make_location_h4). You can check this in our demo.
I see – so when I assign a location to a vehicle ID that vehicle will always be set to that location unless I change it right?
Yes, Exactly.
Hello, me again! Does this include user login that allows them to manage their reservation. for example Reschedule the day and time of the reservation through the site.
Hello, me again!
1. Does this include user login that allows them to manage their reservation. for example Reschedule the day and time of the reservation through the site.
2. Can I set different rates for vehicles by Hour, day, week, custom (weekend).
Hi, 1: No it isn’t
2: I’m not clear your question, please read documentation, I hope that it will help you.
Thanks
Is #1 something you could do with custom development? Create a “Manage reservation” for the customer to try to change their dates. And to clarify #2 – Can I set the rental rates as Hourly, but if you rent for 24+ it will go to daily, if you select 7+ days it will change to weekly rate. If not is this something you can build with custom dev?
Hi, Custom Development: Yes it is.
“Create a “Manage reservation” for the customer to try to change their dates”: => You mean: The Customer or Admin change date ?
“I set the rental rates as Hourly, but if you rent for 24+ it will go to daily”: Yes
“if you select 7+ days it will change to weekly rate”: No it isn’t. You have to custom work this.
Thanks
Hi! I’ve chosen 4: period of time as a Rental Type. The total vehicles in store are set as 4. But it’s still possible to make the fifth booking.
Can you help out how to fix this? Thanks, Robin
Hi, Please make ticket here: https://ovatheme.ticksy.com/ we will check help you. Thanks
In ova booking form, how I can hide product line and only start with pickup place?
Hi, You can’t hide it because this is booking to rent a vehicle, so you have to insert Date.
Thanks
Hi guys, can you order products based on price ? I would like to see products that cost less first. Best regards
Hi, It is default in category. Please check again.
does not work. I set Order = ascending and order by = custom order.
Please check surely you inserted number in Order of product. Also please submit ticket here: https://ovatheme.ticksy.com/ then we will assign suppoter help you.
Hi, Is it possible to have agents? So every agent and manage only its listings?
Hi, Sorry No it isn’t.
Thanks
Hi been using your theme to create a rental site, everything was working fine with the booking, but a week before launch i run into issue when booking, i get the error that the product cannot be purchased, please help with this
Hi, Note you have to insert price In price/day. Thanks
i have inputed price per day and price per hour and selected the booking type as mixed but it still says “the product cannot be purchased”
this is the link to the product https://bskatlantic.com/product/yamaha-baracuda/
Hi, Did you manage inventory in product ?
No
Please make a ticket here: https://ovatheme.ticksy.com/ . We will assign supporter help you.
Thanks
