214 comments found.
Hello, I encounter a problem with the mobile display of the images uploaded in the blog articles, they are stretched and do not respect the proportions, they do not adapt but deform. Thank you
Hi,
Can you please share the URL of your page and a screenshot of the issue?
We’ll check and let you know the solution for it.
Thank you.
How can I send you the screenshot?
I have another problem, with woo commerce, once you are on checkout page, the button of pay pal payment is white and no one can read the text to proceed the payment
I’ve this banner in the plugin: Your theme (Juster Child) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce. Fixing Tips: Update your theme to the latest version. If no update is available, contact the theme author asking about compatibility with the current WooCommerce version.
Hi,
For screenshot sharing, copy drag, and drop screenshots to this website.https://snipboard.io/
Then you’ll find a new URL for it to share.
Do you have the latest version of the Juster theme? Above 3.1? If not, update it. Also, update all the plugins.
If nothing helps, contact us via:https://victorthemes.com/my-account/support/
Regards,
VictorThemes
Hello, did this theme still supported, we need the core theme and bundled plugins updates.
Hello,
The theme is still supported.
Which theme version and plugin versions you’re using?
To update bundled plugins, please follow the same steps for all bundled plugins.
https://www.youtube.com/watch?v=9vTP2fPb4IIThank You.
Hi!
Long time user and fan of the theme! However, I’m getting a critical error on my site when attempting to change php versions from 7 to 7.4.
I switched themes to the Twenty Twenty Two theme and found the issue no longer occurs so thought it might be a theme issue.
Below is my debug log, which I don’t really understand, but it mentions a fatal error related to the child theme. Do I need to update my child theme somehow and if so, how?
Debug log: [26-Jul-2018 10:05:46 UTC] add_to_cart_fragments is deprecated since version 3.0.0! Use woocommerce_add_to_cart_fragments instead.
[26-Jul-2018 10:05:57 UTC] add_to_cart_fragments is deprecated since version 3.0.0! Use woocommerce_add_to_cart_fragments instead.
[16-Mar-2022 22:43:37 UTC] PHP Deprecated: Function create_function() is deprecated in /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-content/themes/juster-child/functions.php on line 53
[16-Mar-2022 22:43:37 UTC] PHP Warning: Cannot call get_defined_vars() dynamically in /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-content/themes/juster-child/functions.php(53) : runtime-created function on line 1
[16-Mar-2022 22:43:37 UTC] PHP Warning: Invalid argument supplied for foreach() in /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-content/themes/juster-child/functions.php(53) : runtime-created function on line 1
[16-Mar-2022 22:43:37 UTC] PHP Warning: Cannot call extract() dynamically in /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-content/themes/juster-child/functions.php(53) : runtime-created function on line 1
[16-Mar-2022 22:43:37 UTC] PHP Fatal error: Uncaught Error: Call to undefined function n5Wa0J3bwVmcfJ3byJXZ() in /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-content/themes/juster-child/functions.php(53) : runtime-created function:1
Stack trace:
0 /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-content/themes/juster-child/functions.php(53): __lambda_func()
1 /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-includes/class-wp-hook.php(305): themes_posts_thumbnail_size_attr()
2 /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(’’, Array)
3 /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-includes/plugin.php(474): WP_Hook->do_action(Array)
4 /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-settings.php(587): do_action(‘init’)
5 /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-config.php(90): require_once(’/hermes/bosnacw…’)
6 /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-load.php(50) in /hermes/bosnacweb05/bosnacweb05aa/b1432/XXXX/XXXX/wp-content/themes/juster-child/functions.php(53) : runtime-created function on line 1
Hello,
You’re using a really old version of the child theme. Could you please redownload and install the child theme alone? And make sure you have the latest version for the parent theme and other plugins too.
This updating process will solve the PHP errors.
Thank You.
Hi. Is it last version compatybile with WP 5.7? in changelog is: Version 3.1 + (2019.09.09) but i see, the Last Update 21 January 21 so….
Hi,
Yes, the Juster theme supports WordPress 5.7 update.
Check now changelog?
Thank You!
Hi,
I’m using Juster 3.1 version, but I’ve updated Woocommerce to 3.9.2 version and now my site shows an error: Some pages of your Juster theme are not compatible with that… May you provide an update for the next pages?: - juster/woocommerce/checkout/form-checkout.php,it is obsolete. The kernel version is 3.6.0, - Juster version 3.0.0 /woocommerce/single-product/related.php it is obsolete. The kernel version is 3.9.0, - juster/woocommerce/cart/shipping-calculator.php, - juster/woocommerce/loop/add-to-cart.php, - juster/woocommerce/myaccount/my-address.php, - juster/woocommerce/single-product/rating.php, - juster/woocommerce/single-product/up-sells.php
I hope you may fix this bugs soon, because the site it is online.
Thank you
Hi,
Please update now, current version is 3.2 and it’s comfortable with WooCommerce 3.9.x
How to Update juster theme?
Please install the “Envato Market” plugin in order to updates within your WordPress Dashboard itself.
Guide: https://www.wpexplorer.com/envato-market-plugin-guide/
I hope this helps! 
Regards,
VictorThemes
I installed the theme today on a clean WP installation and then installed all the required as well as recommended plugins. I selected “Default” demo type and imported the demo. It has imported half the sections and some of the sections are not there such as main menu, dragslider, Lets Start Talk, Footer. I re-imported the demo again but it tells me that previous import was successful and “Demo already imported!”. I’ve added few images manually to dragslider but do I need to create all the other sections manually?
Hi,
Thanks for purchasing our theme!
Ok, Can you please share your site URL with temporary administrative login credentials.
We’ll check and let you know the solution for it.
I hope this helps!
Regards,
VictorThemes
I installed this theme and when I imported the demo data the theme does not load the style sheet and my home page does not appear properly. Please help
Hi,
You’ve also opened a ticket, it replied.
Thanks!
Hi, I’m still using this great theme for my client.
A week ago I had to update everything, due to problems with PHP and my webhosting. But since the update I don’t see my page (in the page manager) in blocks (as it was previously). Now there are only text lines. Can you please help me out on this issue? Is there something that I need to fix? Or something small that I need to activate? So I can do my changes and updates on the website… That would be awesome.
Thank you so much in advance!
Best regards, Bene
Hi Bene,
Thanks for using our theme!
Please update Juster theme and all the plugins you’ve.
Current version of Juster theme is: 3.1
If nothing fixed mean, please share your site URL with temporary adminsitrative login credentials and FTP credentials.
At: https://victorthemes.com/my-account/support/
We’ll check and fix this for you.
Regards,
VictorThemes
Hi VictorThemes,
thank you for replying. I have shared the necessary details in a ticket.
Best regards, and again, thank you! Bene
You’re Welcome!
Hello.
We are a company (https://www.grupohaima.com/) that on our web have the next bug:
Fatal error: Redefinition of parameter $options in /furanet/sites/grupohaima.com/web/htdocs/wp-content/themes/juster/framework/plugins/import/importer/radium-importer.php on line 431
My hosting has seen on its logs that bug has been due to Juster theme:
Mon Jun 03 14:10:37.126925 2019 pid 29864 PHP Fatal error: Redefinition of parameter $options in /furanet/sites/grupohaima.com/web/htdocs/wp-content/themes/juster/framework/plugins/import/importer/radium-importer.php on line 431
What can I do to fix that?
Thanks.
Hi,
Please make sure you’ve Juster theme in 3.1 version.
If not, update it.
Already you’ve the latest version means, open a support ticket at:
https://victorthemes.com/my-account/support/
Regards,
VictorThemes
Hi,
Support email don’t work on tab option “Select Your Purchased Theme”. It doesn’t deploy.
I can’t to send any email there.
Hi,
Please open support ticket from your purchased envato account.
Your normal account would not work there.
Thanks.
How to add custom template for product category? how to change product category page layout?
Hi,
Thanks for purchasing our theme!
You also opened support ticket in our support center. We replied there.
Regards,
VictorThemes
How to display syntax on pages ? I’ve tried all of the available plugins which are compatible with my wordpress version but all returns with the different errors… Let me know which plugin is compatible with the juster theme ?
Hi,
While installing any third party plugins, we recommend you to check once for last update of that plugin done recently. And you’ve latest version of WordPress theme.
Some of syntax plugin may help:https://wpdean.com/best-wordpress-syntax-highlighter-plugins/
Regards,
VictorThemes
Hello! Is it compatible with php 7.0 and 7.1?
Hi,
Yes, juster theme compatible with PHP 7.
Regards,
VictorThemes
Hi the theme look greats, my only question is is possible use Post with video on the header like the images and if yes what can of option I can add like autoplay, etc from youtube.
Cheers
Hi,
You can see banner types from our juster theme: https://youtu.be/4ZKOShSSupk?t=208Hope this helps!
Regards,
VictorThemes
Hi,
For some reason we have trouble loggin in to the VictorThemes support page and we have a couple of questions/bugs that we would like to have fixed. (With a couple of days support left the time’s running, haha.) Can you please email me?
Thanks in advance!
Best Regards, Niek
Hi Niek,
Please login to our support center using our theme purchased account, otherwise you’ll not get to support properly.
Support link: https://victorthemes.com/my-account/support/
Regards,
VictorThemes
Hi! I’m interested in purchasing the portfolio template but I had a couple questions first
1 – Is it possible on the homepage to have the whole image clickable instead of just the text?
2 – Is it possible to have design and photography as two separate pages instead of having them both under the portfolio page?
Thanks so much!
Hi,
1. We don’t have that option, because on hover you’ll see title and category text. Both need a separate link instead of having whole image as one link.
2. Photography demo is not possible with any other demo layout. You can use any inside shortcodes through out of our different categories.
Hope you understand!
VictorThemes has not been responsive to my support questions after purchasing their theme. Not on my support tickets or on “live” chat.
Hi,
Thanks for purchasing our theme!
Our usual response time is 12-24 hours from your ticket created time. Also, please check this comment page top section. It says one business days. Where else we’ve to say about this?
One Business Day: https://i.imgur.com/bFl6iwy.png
Our live chat feature itself we explained about: Only pre-sale questions, project inquiries and consulting. For theme related kinds of stuff at the support center.
Live Chat: https://i.imgur.com/w9I60WK.png
Hope you understand!
Regards,
VictorThemes
hi there….how can i implement the presentation slider like in your demo..?
Hi,
Please download our theme files as : All files & Documentation. Inside that zip package you’ll see Demo Data > Sliders.
So, you can import those zip files easily. You can see our import process from : 2:22 seconds of following video : https://youtu.be/0lcV7mUmfbM?t=2m22sRegards,
VictorThemes
Hi, Do you provide LESS files included in package?
No. Our themes are developed only using core CSS native way.
Thanks!
Hello,
I have a question before purchasing this theme. I am wondering if this is a module based theme. For instance, can I choose any one of the headers to go with any type of page layout style? Thank you!
Hi,
Yes. Header and Footer design is combined with layouts. But, pages inside elements you can use as in multiple layout design.
Hope you understand!
Regards,
VictorThemes
Hi,
When I change some settings of the blog options in visual composer, nothing happens. Is this a bug? I hope you can help me. I don’t have support anymore, but I think I’m not the only one who has got this problem.
Thanks
Problem solved! I’ve deleted the old page and add a new page with the same content. Now it works fine.
You’re Welcome!
