10592 comments found.
Can you provide advice on updating the theme? I have a newer version, but I’m not sure about how best to install it. I’d hate to have to renew my support license just for this.
I would like to know, is the theme supports email notification to a certain user not on the admin only? For example when you add property?
Yes, it support
Where can i find that in theme options?
In Theme Options -> Email Management
There is no Email Fields here, only the content field.
Is there a hook that we can use, to enter the email address? Our Admin do not wanted to received a notification when there is a new Property Listing added. Or is there an options to turn off this kind of features?
If admin not want to receive notification then we can disable it for you, There is just 1 line code which our support team will provide
Hi, any idea to release mobile app ?
No plan yet
Hello,
Thank you for making this wonderful looking theme.
How can I test it out to see what the admin experience is like prior to purchase? I want to try building my site with it to see if it has the necessary features.
Thank you for your help with this!
please contact via live chat at https://houzez.co
pre purchase question please i clicked on the demo and tried creating an account but it says user registration is disabled on this website
You can enable registration from admin panel. We disabled in for demos
Hello, I would like to ask if it is possible to get some guidance about how to change the amenities. eg: at https://houzez03.favethemes.com/simple-listing-list-view/ we can see the “Beds: Baths: Sq Ft:” I would like to add/remove some items like, floor,
Should i renew my support to get some help about the files that is should edit, or it is not possible?
you can change in this file wp-content -> themes -> houzez -> template-parts -> property-for-listing.php
PS: In next version there will be drag and drop feature to mange this meta.
Thank you very much for your reply. Is there an estimate date about the next version release?
Hello I have a problem with elementor incompatibility with the template in the articles do not appear
It is working good for us. Send us your site link and admin login so we can check it.
See the link Article Does not appear
Articles do not appear.
https://idealcarecompany.com/2020/01/%d9%85%d8%af%d9%8a%d9%86%d8%a9-%d8%a8%d8%a7%d8%b4%d8%a7%d9%83-%d8%b4%d9%87%d9%8a%d8%b1-%d8%a7%d9%84%d8%b7%d8%a8%d9%8a%d8%a9-%d9%81%d9%8a-%d8%a5%d8%b3%d8%b7%d9%86%d8%a8%d9%88%d9%84-%d8%aa%d8%b3%d8%aa/look like you are doing single post page with elementor. The link you send me is not Houzez default single post page. For more investigation, i need admin login so i can show you where you are doing wrong
I’ve been in touch with you, and there’s no answer yet.
It were checked and solved https://favethemes.ticksy.com/ticket/2314143
There were elementor settings issue
Is it possible for agencies to import their properties from the CRM they are using?
Only admin can import from admin panel using WP All Import plugin + Houzez CSV XML Importer addon
so what can you do about those managing properties in third party CRM? I have a problem with agencies not willing to post properties manually. Some have more than 100 properties
You can give agencies WP admin access so they can import properties.
where can i find Houzez CSV XML Importer addon
In your downloaded files
ok please if you dont mind can you explain the way to import the properties. please assist
You need to install WP All Import plugin and Houzez Add-on https://youtu.be/_wvz0FfbutA
Dear sir, you should open 24/7 customer service because you are selling your product worldwide not only in US hope you know that
Can you let me know any of your ticket which not replied within time?
my last day ticket
Are you serious? You got reply Yesterday within 9 hours https://tppr.me/vs4dQ
You think 9 hours is very short time? I have lost my clients. do you think this is funny to operate business deals and customer service commitments?
Yes, it is. Minimum response time can be 1 business day, this is what we mentioned and what you agreed while purchase https://tppr.me/vRXHH
If it is not acceptable for you then you can simple get REFUND and buy other theme which provide you phone support 24/7.
Please Refund my money want to buy other theme
send refund request on Envato, you will get refund
Sir, Already sent yesterday
Envato will provide you in few days. We approved
Thank you so much
Hi,
Since last WP version I can´t edit the property details.
Also they ask me a WPBakery paid suscription, is that necessary?
Thanks
- What error is showing?
- Delete old WPBakery and install updated version from admin under Appearance -> Install Plugins
PS: If still not work then send us website link and admin login so we can check it.
it worked. it seems that the “special features” broke something but when I hide it everything worked fine! Thanks!
ok good
Hello, is it possible to: 1- autmoatically post on other portals (like zillow, century 21 etc) using this theme or plugins? I’ve seen this in other real state sites and is a time saver.
2- display only approximate location instead of precise address, we don’t want to show the exact location in the post.
thank you
1. There is not functionality in theme like this, may be there will be any plugin but i don’t know about it.
2. This can be achieve with little change in code. we will tell you where and what to change.
Excelent, thank you
Does the topic allow research of several neighborhoods, or just one neighborhood per search?
In current version, one neighborhoods but in next release it will allow several neighborhoods
HI
In Property No tags But there are tags in the blog
How to tag property too? Because it’s so important to SEO
Now you didn’t tag Property and use the label
Tags are different from labels
Tags are only for WordPress default posts. There is no difference between tags and labels both are taxonomies.
hello, do you have a link for multi/sub unit example? where we can access a building page then see all units in that building?
hi, property single page showing broken: http://prntscr.com/r56t72 can anybody help me? Thank you.
Hi,
You are using same YELP API key which come with theme demo which is expired. Please add your own API key in admin panel under Theme Options -> Property Detail Page -> Yelp Nearby Or disable yelp in theme options
Hello, is it possible to create a half map page for agencies similar to this page for properties https://houzez02.favethemes.com/half-map/
It looks like there is some structured address info for agencies on this page https://houzez02.favethemes.com/our-agencies/ so maybe creating a map of these agencies is possible?? Thanks
Hi,
1. Half map page for agencies is not available.
2. Yes, it is possible to create map for agencies with some customizations
Any news about v2.0 update? Please tell us more specific date.
There is delay because it’s coming very very big.
Hello, I have opened three tickets none of them getting answered there, It’s urgent for me. One more thing I had asked one query related to leaflet/OpenStreetMap that how to convert it to grey scale which feature available on leaflet, if it needs development, I am okay with that.. just reply me over that ticket, your support person doesn’t give satisfactory answer.
Your tickets are in queue, our team checking. You will get reply within 1 hour
Hello, I have a ticket that is pending almost now 2 weeks without resolution. what is going on?
Hi, look like our team missed ticket, you will get reply shortly
Hi, I’m still waiting for the help, nothing is working.
Hello, question before buying, can I customize the properties to display 2 columns on the phone? I really need this, looking forward to your earliest reply.
Hi, yes, you can
