19 comments found.
Hi!! When will there be a new update? Slider Revolution plugin has been outdated some time and I fear for the risks and security of the website.
Hi, I will prepare an update today. Thanks for your patience!
Hi, the theme update should be available in several minutes. Feel free to update.
Hi, you mentioned the theme is translation ready. Is it RTL Supported. I want to translate it to arabic
Hi, unfortunately, the theme does not come with RTL support at this moment.
Hi, I just bought a template from you, I have installed the wordpress source code, I need to import demo data on the site, can you help me? Thank you
Hi, please go to Appearance – Clinio Import Demo and import the theme demo from there. If you need additional help, feel free to use our ticketing system here: https://smartwpress.ticksy.com/submit/#100015133
Hi, it is a matter of z-index CSS property. Please go to Appearance – Customize- Additional CSS and add the below CSS:
rs-fullwidth-wrap { z-index: 0; }
Perfect 
thanks a lot
Thanks for notice! Feel free to use our ticketing system if you need more help.
Hello There,
Is this theme still being supported? The last update was in March, however, the Wordpress Platform has had several updates since April.
Digital Chica
Yes, the theme is still supported. I will prepare a new update with the latest versions of the premium plugins. If you notice any functionality issue, just let us know.
Hi,
New theme update – v 1.0.4.4 – released on 09 October 2020, regarding the following changes:
== v1.0.4.4=
- update Slider Revolution to the latest version (6.2.22)
- update WPBakery Page Builder to the latest version (6.4.1)
- small change regarding the doctors page builder element - make the images clickable
Hi. How can I change the font color of all styles? Slider revolution does not work properly, can you see the error from themeforest in the dental option. How can I correct this problem? How can I change the shade of light blue that is present throughout the site? thanks
Hi, please check my answers below: I can help you with changing the font colors, please send me your credentials in a private ticket here: https://smartwpress.ticksy.com/submit/#100015133 Regarding the error you get, I also need to take a look on your setup, please mention it in the ticket. Regarding the shade of light blue, please offer a screenshot with the areas you are talking about. Thanks!
Updated the builder after the latest update still procedures and clinics the builder is not enabled and no option for it to be enabled.
Hi, can you please offer more details? If you are not sure about this, please send me your credentials by email, using the contact form on my profile, or using our ticketing system. I will take a look.
sent thx
Thanks, please check my reply.
How to update WPBakery Page Builder?
Hi, the premium plugins can be updated from Appearance – Install Clinio Plugins after each theme update. I will release a new theme update until the end of this week with the upgraded versions of the two premium plugins. Please let me know if you have more questions.
Hi, I’ve just released a new theme update, containing the upgraded versions of the two premium plugins. Please install the theme using Envato Market plugin, then update the two premium plugins from Appearance – Install Clinio Plugins. Let me know if everything is ok.
I am not able to change the logo coming with theme demo
Hi, the logo can be changed either from Appearance – Customize – Site Identity or from the custom meta box under the page content (edit mode) area. If you get stuck, please open a support ticket here: http://smartwpress.ticksy.com Thanks!
Is there demo content included?
Yes, the theme comes with demo importer functionality, so you can import the demo content and automatically adjust the theme settings to have a good starting point for your project. Please let me know if you have more questions.
IS it RTL compatible
Hi and thank you for being interested in Clinio theme. Regarding your question, unfortunately at this moment the theme is not RTL compatibile. Please let me know If you have more questions.
Hi, I experienced an error opening ClinioCore Settings to edit the form target email. Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘clinio_swp_lmc_output_content’ not found or invalid function name in /web/htdocs/[name of my site] /wp-includes/class-wp-hook.php on line 286. So i checked PHP Version (7.1) and everything needed is updated… How can I fix this?
Hi, we could not reproduce it on our setup, so please open a ticket on our support system located here http://smartwpress.ticksy.com and we’ll take a look on your setup. Thanks!
I already opened but no answer
PRIVATE TICKET #2043180
Thank you and sorry for the delay, I will handle it right now.
Hi, please check my reply to your ticket. Thanks!
Awesome design. Congratulations!
Thank you!!
Congratulations! Nice Work, Good Luck With Sale
Thanks!!
Congratulations! Nice Work, Good Luck With Sale
Thank you!!
Nice Work. GLWS
Thank you!!
nice design , congrats
Thanks!!
Congratulations!!! Nice Work, Good Luck With Sale
Thank you!!
