33 comments found.
The ThemeREX addon plugin needs to be updated, but you have not release any updates in a while. Since the ThemeREX addon plugin is a paid plugin, your update helps us save money, we can’t keep paying for this addon plugin.
Hello,
Thank you for getting in touch with us!
Please update bundled plugins using Themerex Updater plugin. After the plugin installation, navigate to Appearance -> Themerex Updater and enter your purchase code. Then you can update the plugins in the Dashboard -> Updates, just scroll down to section Active theme components: Plugins.
Regards
Is this compatible with WP 6.7? No updates since 2023?
Hello,
Thank you for contacting us!
The theme is compatible with Wordpress 6.7. In case any errors arise, they will be fixed right away. The new update will be released shortly. Feel free to update the theme with ThemeRex Updater following the guide http://anubia.ancorathemes.com/doc/#getting_started_theme_update
Regards.
Hello, does it support RTL?
Hello,
Thank you for your interest in our theme!
The theme has a left-to-right text direction by default. For RTL support, additional rtl stylesheet is required. If there is a need, our Customization studio can create it for you. To get a quote, please submit a ticket at https://themerex.net/support/ – choose “Get a free quote” category.
You may also consider the Qwery WP templates with RTL support:
1 – https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687
2 – https://themeforest.net/item/shaha-islamic-centre-wp-theme-rtl/21220105?s_rank=7
3 – https://themeforest.net/item/chakra-yoga-retreat-leisure-center-wordpress-theme/36824929?s_rank=44
Regards.
Great looking theme! Any plans to switch the page builder to Elementor like you’ve done with a few other themes lately?
Hello,
Thank you for your interest in our theme!
Over time, we plan to switch all Bakery themes to Elementor. But Anubia is not scheduled for this year yet.
Alternatively, please consider these themes with Elementor support:
1. https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687
2. https://themeforest.net/item/vapester-creative-vape-shop-woocommerce-theme/24040931
Regards.
theme is good but i just switched to wordpress due to other plugin issues. Anything available for that? My website link is https://podkingelfbar.com/
Hello,
Thank you for your interest in our theme!
Anubia is a perfect solution for your website. The template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.
You may also consider these WP templates:
1. Vapester – https://themeforest.net/item/vapester-creative-vape-shop-woocommerce-theme/24040931
2. VaperGuru – https://themeforest.net/item/vaperguru-vapers-community-vape-store-wordpress-theme/16705206
Regards.
Hello,
Thank you for your interest in our theme!
Anubia is a great choice! Feel free to use it for your vape shop. The template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.
Regards.
not able to customise
Hello,
Thanks for reaching out to us!
The issue is related to the latest WordPress engine update. To fix it please install Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/
Currently, we are working on a new theme version. It will be released in a while.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
I am unable to upload my logo or click any sliders in TrendSalon Options. Is there a possible solution to resolve this issue.
Hello,
Thank you for choosing our theme!
Sorry for delayed reply – we don’t work on weekends.
To fix the issue, please ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: http://anubia.ancorathemes.com/doc/#theme_update_plugin
In case you have any further questions, please send your request in the support ticket at https://themerex.net/support/ and get qualified assistance.
Thank you.Hi, I purchased the product and I want to convert it into PHP language, without wordpress. thanks
Hello,
Thank you for getting in touch with us!
Could you please submit a request to “Get a free quote” category at https://themerex.net/support/ ? Our Custom Studio will check if they can find a solution for you.
Thank you.
Is this RTL Supported
Hello,
Thank you for contacting us!
The theme has a left-to-right text direction by default. For RTL support, additional rtl stylesheet is required. If there is a need, our Customization studio can create it for you. To get a quote, please submit a ticket at https://themerex.net/support/ – choose “Get a free quote” category.
Regards.
Hi, A little while after installing the theme, my VPS provider informed me that my IP address was blacklisted by http://www.uceprotect.net/en/rblcheck.php because of spam. Is the theme them sending multiple requests to a third-party service in the background ? Best,
Hello,
Thanks for choosing our theme!
We regret that you encountered issues like that. However, you are the first who reported this kind of problem with the theme.
The theme is only the skin for Wordpress and meets all the code standards for preventing hack compromises.
If you still have issues or further questions, please submit a ticket at https://themerex.net/support/ – our Support team look into that.
Thank you in advance.Hello, Brought this on envanto elements and its great!
Just a quick question – is possible to change the breaking point in which the hamburger appears in the menu? Would prefer the menu to fit accordingly than to have the hamburger icon appear on laptops etc
Hello,
You may need to edit theme source files in order to change that value.
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and and understand your need for assistance. To get more details on how to receive support, please submit a ticket to category “Pre-sales Questions” at https://themerex.net/support/
Thank you.HI there got a pre sale question….
1st : Event page: is there a plugin for upcoming events? (cause i need it) otherwise do you recommend one? Thank you..
Hello,
We appreciate your interest in our theme!
Yes, The Events Calendar plugin comes bundled with theme: http://anubia.ancorathemes.com/doc/#plugins_settings_events_calendar Best regardsThis theme is listed as one of the best themes here: https://medium.com/best-wordpress-themes/best-wordpress-themes-for-selling-tobacco-6da4dd3ab82e Hard works always pays you back!
Hello I purchased this Theme almost two years ago.
I installed the theme on my website, but its giving all kind of error on the homepage. the homepage plugin are not showing. please help me to fix this problem.
Hello,
Please make sure that you’re using latest version of theme (1.0.3) and that all plugins are installed and activated: http://anubia.ancorathemes.com/doc/#getting_started_plugins_installationIf you still have issues or errors, please provide us with screenshot of error.
Thank you.Hi, I added your theme in the blog Best WordPress Themes for Selling Tobacco. You can check it out here > https://medium.com/best-wordpress-themes/best-wordpress-themes-for-selling-tobacco-6da4dd3ab82e
Hey, I have a pre-sale question:
1) Is it possible to integrate a video on the starting page, which eventually even runs automatically?
2) Is it easy to translate the page into german language? Which way to do that would you suggest?
Thanks in advance, Christoph
Hello Christoph,
We appreciate your interest in our theme!
1) Yes, you may add a video using Revolution slider plugin:
https://www.themepunch.com/slider-revolution/slide-background/#video2) We recommend Poedit software in order to translate theme strings:
http://anubia.ancorathemes.com/doc/#theme_translation Best regardshello, How can i remove the red color in the back ground of logo ?
Hello,
Thank you for contacting us!
You are able to remove or change this color in Logo settings> Design options in Header layout: https://prnt.sc/pt8s44If you have any further questions, feel free to submit support ticket at https://ancorathemes.ticksy.com/ – our Support team will be happy to help.
Best regardsthanks for the nice theme. Is it multi-language friendly and is it already compatible with WPML plugin?
Hello,
Thank you for your interest in our theme!
Yep, theme is fully compatible with WPML plugin for creating multi-language website.
Best regards
Hi.
I downloaded this theme and am having trouble editing with WPBakery VC. When i access a page edit it comes up blank in the Page Builder module.
Can you please help.
Thank you. George
Hello George,
Thank you for choosing our theme and contacting us!
Please provide us with your WordPress details in private ticket at https://ancorathemes.ticksy.com , our Support team take a look and assist you.
Thank you in advance.
