1960 comments found.
I can’t get Access token for Instagram. See screenshot: http://prnt.sc/rhjut1 Hot do I fix it?
This website doesn’t work in general – https://tools.uix.store/
Hello,
Please use this URL to generate Instagram Access Token.
https://tools.uix.store/instagram-access-token/Thank you
It doesn’t open, loading stopes and I get error like: This site can’t be reachedtools.uix.store took too long to respond
We’ve just tested it again. The site is accessible normally. Please try with another browser.
Thank you
Doesn’t work in any circumstances. I tried another briwser, Tor, VPN and so on – nothing helps. How can you help me get token another way? Can you get the token and send it to me? Page is this one: https://www.instagram.com/confidance.az/
We have to login to your Instagram account to get the key. Please open a ticket on the support site and provide this credentials. Our supporters will help you.
https://uix.ticksy.com/Thank you
Dear Sirs, We have purchased your template http://demo.uix.store/sober/shop/ and installed it on our website: https://www.hogardcg.com/categoria-producto/para-puertas-del-hogar/
I need to customize this section, My Menu: Puertas del Hogar/Cerraduras digitales,
But When pressing Cerraduras digitales, I must put the following categories:
Para puertas externas/Para puertas internas/Para puertas de metal.
How can i configure this?
Hello,
Thank you for contacting us. Please open a ticket on the support site. Our supporters will help you check it.
https://uix.ticksy.com/Thank you
hi. just want to know if this theme supports Arabic? Thank you
Hello,
Yes, this theme does support RTL languages, including Arabic.
Kind regards
Thats great. so just before I purchase the template, do I need to purchase the WPML also or it comes with the bundle? Many thanks
Yes, WPML is not included in this theme (it doesn’t allow themes to do so). You have to purchase it separately. This theme is tested and fully compatible with WPML.
Thank you, I have just purchased your theme and WPML. Looking forward to your great support if needed
Please feel free to open ticket on the support site anytime you need our assistance.
https://uix.ticksy.com/Thank you
Hello, is the theme compatible with woocomerce 4.0?
Hello,
Yes, this theme is fully compatible with WooCommerce 4.0. You can update it on your website.
Kind regards
The theme runs slowly. All I did was installing the theme, importing demo 3, applied cloudflare and thats it.
It seems to load in around 5 seconds or so. I am using SiteGround as my hosting.
Hello,
Please open a ticket on the support site and provide your website address. Our supporter will help you check this issue.
Thank you
Hello,
Is it possible to have the instagram feed show at the top of the footer rather than after the footer widgets?
Many thanks,
Liam
Hello,
I’m sorry but at this moment, it is not possible without customize the theme a bit. The order of footer sections is fixed in the code.
Thanks
OK, is there a way to use the instagram feed separately? Like could I enter a shortcode for it with the extra content area at the top or even add it to the bottom of my page?
Huge thanks,
Liam
The theme can support to display it in the footer only. But you can use a plugin to display Instagram feed anywhere you want.
Can the countdown timer be inserted into the Revolution Slider?
Hello,
You can try to add the shortcode of the coundown timer to a text layer inside your slider.
Thanks
Hello,
By default, it is not possible. But you can use a custom CSS to change it to an icon. Our supporter can help you if you need. You just need to open a ticket on the support site.
Thank you
Hello i have purchased it but how can i download it? the download page which has sent me in link is showing nothing related to it
Hello,
Please follow this document to download and install the theme.
http://docs.uix.store/sober/#/installation/download-soberThank you
Hello,
I’m having some issues changing my previous catalog store to an online store:
1. The permalinks for cart and checkout pages are things like: ?page_id=11
Is it not possible to have them like /cart /checkout etc?
2. Sometimes the checkout page is bringing up a 404 page when I try and access it from an incognito browser?
I am on a staging URL at the minute: https://www.staging1.omgitssmall.com/?page_id=11
https://www.staging1.omgitssmall.com/Many thanks,
Liam
Hello,
1. Please change the permalink setting in Settings > Permalink to “post name”.
https://make.wordpress.org/support/user-manual/wordpress-settings/permalink-settings/2. After changing the permalink settings, we believe this problem will be fixed.
Kind regards
Thanks so much for your reply.
This is a live site, so will this change all of my links for the rest of my permalinks in current blog, shop pages etc.?
This change will update all links on your website, not just some pages.
I’ve just realised, I did already have permalink settings as ‘Post Name’ and the links work if I type them manually- /checkout /cart/, it’s just the icons and links are set to the page id? See video below:
https://drive.google.com/file/d/18dEjvuxIO1EQd5ib_ipU2VWfSY42qfxr/viewHow can I change this?
I have re-saved the permalink page settings and also purged my cache.
It could be a problem from a plugin on your website. Please open a ticket on support site. Our support will help you check it.
Thanks
Hello, Sober is a great theme. My licence is ok but I don’t have access to support any more.
I have a possible issue to report :
Even if I enable the breadcrumbs in YOAST SEO module, woocommerce breadcrumb is not replaced by YOAST Breadcrumb. I had to modify the core of Sober theme for it to display (you will see it if you follow my link, I added a “yoastforced” class on the breadcrumb).
I also have Yoast Wocommerce plugin enabled. Wordpress, Sober and all my extensions are up to date.
Would you check this possible issue please ? I think it’s maybe not related only to my website but may be a problem for every users.
The fix I had to write in the core of Sober :
File : /wp-content/themes/sober/inc/class-sober-wc.ph Line : 1057 Modified code : if ( function_exists( ‘yoast_breadcrumb’ ) && $yoast && $yoast[‘breadcrumbs-enable’] ) { yoast_breadcrumb( ‘ ’, ‘ ’ ); } else { //woocommerce_breadcrumb(); // force disable woocommerce breadcrumb yoast_breadcrumb( ‘ ’, ‘ ’ ); // forces yoast breadcrumb }
Thanks !
Hello,
Thanks for your feedback. It you can see in the code of the theme, this theme does support Yoast SEO’s breadcrumb. It seems you didn’t enable this breadcrumb in Yoast SEO options. Please find and enable it instead of editing the theme’s files.
You can follow this tutorial to enable it.
https://yoast.com/help/implement-wordpress-seo-breadcrumbs/#enable-and-configure-the-yoast-breadcrumbsThanks
hi
1) how do i make social media icons open in new tab? There’s one link you provided up there 2 years ago https://richwp.com/open-wordpress-menu-links-in-new-window/ it goes to the home page.
2) Also product search brings results in many “spammy” results. Any way to reduce this?
3) Any way to have hover effect on “Add to cart” This could increase conversions through subconscious actions.
Thank you
Hello,
1. You can follow this tutorial video to set the link target for social icons.
https://www.youtube.com/watch?v=K3bKrCNbNwA2. Please open a ticket on the support site and provide your website address. Our supporter will help you check this issue.
3. This theme doesn’t have options for the effect of that button. Please open a new support ticket, it your idea is easy, we may help you with custom CSS.
https://uix.ticksy.com/Thanks
Thanks
Hi, is there anything wrong with the theme and current version of Wordpress? Things do not look ok on the checkout pages.
I would like to point out that the account information pages like: control panel, orders, address, account settings, is not working at all. Also the title of the pages have page_title with percent_symbols around it. I really need help with this. I did install the latest theme update. But without any help. Thanks.
Hello,
Perhaps your WooComemrce’s settings are incorrect. Please open ticket on the support site and provide your website address with the admin login credentials. Our supporters will help you check this issue.
Thanks
Ok. Seems like my support need to be renewed. Sorry I do not want to extend at the moment. I do understand your policy for this though. I will try to fix this myself somehow.
Please navigate to WooCommerce > Settings > Advanced and check all endpoints settings for the Account page. It could be the reason of this problem. Otherwise, we have to check the settings to test it.
Thank you
Hi, thank you! It says edit-address in one of these, but if I navigate to it nothing changes, it only says “From my account, you can view…” and so on..
It’s hard to test this issue without testing the site directly. Please open a support ticket on the support site and provide the admin login credentials.
You should also open a new support topic on the support forum of WooCommerce. They will help you check this problem too.
https://wordpress.org/support/plugin/woocommerce/Thank you
Hi, sorry I cannot open a support ticket, unfortunately the support has expired 
Please contact the supporters of WooCommerce for this issue. They will help you much better than us in this situation. Besides, you can mail to us via our email uixstore@gmail.com. We will help you check this issue.
Thanks
Thank you! You guys are great! 
Hi, apart from the issues with WooCommerce not working as it should, I’ve email you guys about this. Im testing our site in Google Pagespeed Insights and the numbers are catastrophic. We hit like 40 or so, and your own theme we got 29 out of 100… I know it can be many things that gives these numbers. But we really need to fix this somehow.
Hello,
Please check this document for more information about improving the site speed.
http://docs.uix.store/sober/#/misc/site-speedThanks
Hello,
I have a brand on my website that has notified me that I must use their logo instead of the default font on the site for both their pages.
https://gingerjarfurniture.com/brand/dedon/ https://gingerjarfurniture.com/dedon/Is there a simple way to replace just these two main headings with their logo image?
I can’t seem to find a unique css selector that I can use?
Huge thanks,
Liam
Hello,
You can try this CSS to replace the page title text with an image:
.page-id-10941 .page-header .page-title,
.term-448 .page-header .page-title {
text-indent: -9999em;
background: url("logo_image_url") no-repeat center center;
background-size: contain;
}
Kind regards
Hi uixthemes!
I bought and use your theme. Is it possible to show the STAR rating on the shop / products page? I can’t find anything about this, but it would be very cool, because ratings improve the clickrate.
If not, do you know a plugin that does that?
Hello,
By default, WooCommerce support the star rating in products page. If you disabled it, please re-enable it in WooCommerce > Settings > Products.
This theme doesn’t support to display stars rating on the shop page. We will add a new option for it in the next update.
Thanks
Hi, pre purchase question. There is a menu inside my account page (shopping cart, wishlist, my account, logout) on gray background. is it possible to modify that and more?
Hello,
Yes, you can use custom CSS to modify it. There is an option to add custom CSS to your website. If you need, our supporter will help you with the CSS to modify it.
Thanks
Hi,so currently whenever a user registers on the website,their password is emailed to them.Is it possible to just have them set their own password and not do the whole email thing?
Hello,
Yes, it is possible. There is an option that allows people to set the password manually in WooComerce > Settings > Accounts & Policy.
Thanks
Hi, can you please tell me how can I backup the theme’s customized settings? Thanks
Hello,
You can use this plugin to export theme settings in the Customizer.
https://wordpress.org/plugins/customizer-export-import/If you need more assistance, please open a ticket on the support site.
https://uix.ticksy.com/Thank you
Would you please change ‘Sales Products’ to ‘Sale Products’ ... incorrect English … found on line 568 in class-sober-wc.php file within Inc/Admin templates. Thanks, I’m having to do it manually.
Hello,
Thank you very much for your feedback. We will fix it and include the fix in the next update.
Thanks
Hello. How may I add Polish characters support to the fonts available within the theme? I chose Lato font, which has support for Polish characters, however they are not working on my website. How to add this support?
Hello,
Please open a ticket on the support site. Our supporters will help you check this issue.
https://uix.ticksy.com/Thanks
