161 comments found.
Hello! How can i put dowload button in footer player bar when track is playing?
Hello ,
Please start a support ticket at http://rascalslabs.ticksy.com/
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Drop me a line if I can do anything else for you.
Cheers from your Team @ Rascals Themes
Hi, after buying the Meloo theme I do have problems to use the “One-Click Demo Import”. After clicking “import” the demo “One Page Light” I don’t see the full demo anywhere. What is wrong here?
I see only one example page instead of the full demo after installing
Hello ,
There can be a multiple factor that can cause that issue, please do the following.
Ensure that you are fully up to date. WordPress, Theme, and Rascals (Theme) Toolkit plugin Clear all the site caches (plugin, server-side, CDN, and browser’s cache) so that the code from the latest release is always in use. This will help you to avoid any potential errors. While you’re at it, please deactivate this caching feature while we tackle this issue.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Remove custom Javascript and custom templates (if any).
If you still have problems kindly get back to us with the result of the steps above and URL and drop support ticket at: https://rascalslabs.ticksy.com/
Kind regards, Mariusz
Thanks Frank
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you. Or the best if you drop me a ticket at: https://rascalslabs.ticksy.com
Cheers from your Team @ Rascals Themes
Hello, the theme looks very nice, I wonder if you could put a download button or icon next to the audio of the tracklist, from what I see it can only appear in the player, the theme is Reespnsive? thanks.
Hello, We all thank you for your interest our theme. Thank you for your kind words. I really appreciate that.
1. Yes you can add download button in tracklist or to the bottom player.
2. Yes theme is fully responsive also you can adjust each theme module for selected device (mobile, tablet etc. )
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hello looking to purchase this, on this page of the demo it has a basket button : https://rascalsthemes.com/demo/meloo/demo1/music/stranger-things/
does this mean i can sell my tracks via woocommerce? or is this possible
Hello, We all thank you for your interest our theme.
No problem with that, theme is compatible with WooCommerce.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hello, I’m very interested in the really good looking Meloo theme (want to use the One Page).
Following questions I do have in advance:
1. Can I remove the buttons top right (Music, Purchase, Search…) ? 2. Is it possible to implement youtube videos as well as Soundcloud, Mixcloud and Spotify Playlists on every single page? 3. Is it possible to implement the Facebook Messanger Plug In?
Many Thanks Frank
Hello, We all thank you for your interest our theme.
1. No problem with that, after purchase, please contact us via support. Then we will send you a solution.
2. You mean embed? Yes you can embed these players.
3. If he’s compatible with AJAX then it won’t be a problem. Of course, if you want to have this functionality enabled – music plays continuously while loading pages. I have not tested this plugin so I can not say whether it will work properly.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hi Mariusz,
thanks for your fast reply.
Regarding point 2. & 3. : 2. So I can embed the players on every template page? 3. I do mean a messenger like this: https://de.wordpress.org/plugins/fb-messenger-live-chat/Thanks in advance Frank
Hello Frank,
2. No problem with that. 3. In this case, please get in touch with me via contact form on my profiles page.
Looking forward to hearing from you, Mariusz
hello, so I can’t implement a mixcloud player?
Hello , You can embed mixone player in page or post content.
Looking forward to hearing from you, Mariusz
Hello. Please add the ability to translate all lines that are not currently being translated.
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
Hi, hope you’re doing well! A quick question:
does the Gallery page allow for displaying the filter options? In my Artist pages there’s the filters that can be shown and hidden as I choose, but I didn’t see the same option for the Gallery overview page.
Hello, I am very well, thanks. I hope it is the same with you too.
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals.
Cheers from your Team @ Rascals Themes
Hello can you check your website contact email please. I request something special… not to elaborate here. Thanks
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals.
Cheers from your Team @ Rascals Themes
Thanks a lot for the support.
Hello, It was no problem at all., I’m glad that you’re happy. If you still have a problems please start a support ticket at http://rascalslabs.ticksy.com/
Cheers from your Team @ Rascals Themes
hello, can i put/edit the logo on the middle top on the page and create a burger menu with any theme ? tkx
Hello, We all thank you for your interest our theme. I answered you in your message, so please check your email box.
Kind Regards, Mariusz
Hello, I want to ask, is it possible to insert video and audio that I have stored on my site? not from youtube and soundcloud. Thank you for your response
Hello, We all thank you for your interest our theme.
No problem with that, you can use MP3 files located on your server. On videos use this module (https://rascalsthemes.com/demo/meloo/demo1/videos-grid-2-link/) and put video player like on this example (first player):
https://rascalsthemes.com/demo/meloo/demo1/video/crystal-city/Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Can I Sell Beats or digital products from my server with this theme? plus will they be hidden and protected?
Hello, We all thank you for your interest our theme.
Theme is compatible with best ecommerce plugin WooCommerce so yes you can sell digital products, and other stuff. Please check WooCommerce page about protected digital products:
https://docs.woocommerce.com/document/digital-downloadable-product-handling/Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Few quick questions – 1 : So i was playing with the demo on my iPhone and held down the play button and i gave me the option to download, and i got the mp3. Not sure if that can be fixed?
2 : I’m planning on selling beats with this theme if i buy it, is there a way to add categories/genre and other things into any list player? Can i give the option for different downloads with one beat/instrumental? like (Basic Lease, Premium Lease, Exclusive) etc.?
3 : Can i add a sidebar on any artist or song page like the blog, and choose to have content to the left or right of the sidebar?
4 : do you do custom coding?
Hey,
Hope you’re doing well today
I’ll answer all your questions by email. Reply to an email is faster than via a general forum. In addition, I can upload photos and other additional assets referring to your questions.
Best regards, Mariusz
Why is the music player not working on mobile?
Hello , It should work without any problems, so can you send me more details (browser, os) ? I’ll check it out.
Looking forward to hearing from you, Mariusz
Hi, I am looking forward to purchase, but i have a few questions before I’ll do it.
1. Is it possible that when the user click on an event on the ‘Events list’ it opens to an EXTERNAL page instead a page description of that event? Or that when clicking an event go to the store of the web to buy the ticket?
2. I like the ‘hip hop Artist dark’ version but it’s possible to combine with some withe pages? For example, for descriptions of some events I have enough text and I think it reads better with white background than black.
Thanks in advance. Regards
Hello, We all thank you for your interest our theme.
1. You can add custom button to ticket button also in new window. Link to single event can be disabled via CSS No problem with that, after purchase, please contact us via support. Then we will send you a solution.
2. You can change row color via page builder. Each page builder can be placed on dark or light background, Basically, it gives you a lot of editing options and creating theme tailored to your needs.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hello, i am looking forward to purchase, but i have a few questions to make my mind about which one of your templates suits me best.
1- Is it possible to setup account system for the blog’s comments?
2- Can i add a wishlist to the header with this template?
3- Is it multilanguage possible? I need the full website to be in multiple languages.
4- Is it possible with this template to add a play button in the music section to listen to a preview of the track? I want that people can listen to a preview without going to that track page (by clicking it), so they can scroll down in the music section listening to all tracks previews without interrumptions. The idea is that you could click the play button to listen to a preview and if you like it then you click another part of the cover to go to that track’s page.
5- Is this template user friendly? I’ll have help to setup the website, but then i’ll be on my own for a while and i need to be able to change and add features and i don’t know any coding.
6- The “meloo” loading logo can be changed for my websites logo?
Thanks in advance.
Hello That’s a great template. I am trying to set up a one page website and I cant get the events list to work. Do you have any tutorials or info about this?
Thanks in advance, Anestis
Hello,
Sure, I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Did this as well 
Hello dear staff! I just bought this amazing theme but when I try to import a tempante a timeout execution message appeared… But also.. What I just want to know… It is how to set up a shoutcast url to my continuous playback player! Thanks in advance and have a great day!
Hello , Thank you for purchasing our theme. We appreciate it.
Sure, I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind regards, Mariusz
Hi, i have question. So far I been having a lot of fun with the theme! Just wondering about 1 thing:
Is there a way users can favorite a track or save their playlist? It seems to clear out automatically when they leave the website. It be nice to have the same playlist still active when they leave.
Hello , By default this is not possible. But this is an interesting suggestion, I will add your request to our to-do list. Stay tuned!
Drop me a line if I can do anything else for you.
Cheers from your Team @ Rascals Themes
I have purchased the HTML version in 2019. Is there any updated version now ? i can’t find now the link for html support, etc.
Hello ,
Sorry but we withdrew from sale all the HTML templates. Currently, we only have a Wordpress templates on offer. But do not worry we will help you for sure if you have a problem please contact us through our contact form. on profiles page.
Drop me a line if I can do anything else for you.
Cheers from your Team @ Rascals Themes
hello and happy new year, is it possible for me to use an icecast / soutcast audio player with meloo? I don’t know if Scamp music can do it.
Hello,
Thank you so much and same to you Happy New Year!
I will answer on your ticket on ticksy site. You will be informed by e-mail.
Cheers from your Team @ Rascals Themes
