62 comments found.
Hello there, I purchased the theme, tried to import the demo data, but somehow everything seems broken. I already reinstalled the theme like the quick tipp said so. Sent you a ticket via helpdesk (#31712) and waiting for feedback. Do you know how long this will aprox. take? Thank you!
Hi there,
Agent has been informed, your request will be answered as soon as possible.
Support
Edge Portfolio part of
Qode Interactive
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There is a bug with designer portfolio :
https://pearce.qodeinteractive.com/designer-portfolio/
It’s impossible to edit the verticals texts at left side in elementator ( “Hello World, latest works, about me” ...)
Can you fix it please ?
Thank you.
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Edge Portfolio part of
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Hello, I would like to know if it is possible that instead of images video (without sound) was reproduced in this design: https://pearce.qodeinteractive.com/interactive-showcase/
Hi there,
Unfortunately, there is no option to change this.
If there’s anything else, feel free to ask!
Support
Edge Portfolio part of
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Hi, couple of questions;
1) Is it possible to show ‘Blog list images’ in different formats? In the demo pics are more or less 16:9 , but if one has portrait, landcape and 1:1 shots? ...
2) Why so expensive? 75usd is kinda high
Hi there,
You can choose the layout of the images, but you can set one option for all images in the list: https://prnt.sc/rw494n
About the price: This theme was made for select audience groups. The amount of attention we devoted to every single element, the special design approach as well as the advanced theme functionalities, set this item apart and make it more exclusive.
If there’s anything else, feel free to ask!
Support
Edge Portfolio part of
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Hi there! Thank you for the great theme! There is always the same error while I’m trying to add a video link or info item, for example, when editing single portfolio page (https://soll.pro/2URqQhz, https://soll.pro/3aOdmsm). I’ve imported all the content. The same error. Please help to fix it.
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Thank you for the reply. Done yesterday. Waiting for the answer there…
Hi again,
Please provide your request ID here so we can check the status.
Support
Edge Portfolio part of
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29131
ID is 29131 https://soll.pro/34mxKOI
Hi again,
Agent has been informed, your request will be answered shortly.
Support
Edge Portfolio part of
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Thank you. No answer yet((
Hi again,
Sorry to keep you waiting, our agent is on it right now.
Support
Edge Portfolio part of
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Thank you! Today no answer again(
Hi again,
Agent has been informed, your request will be answered shortly.
Support
Edge Portfolio part of
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Hi,
What a beautiful design and flexible template. A quick questions before I click Purchase – I can see that these labels https://d.pr/free/i/bU94VB on the design portfolio isn’t included on mobile. Is it possible to enable/include those on mobile?
Thanks in advance.
Hi there,
It can be shown, but it will look like this: https://prnt.sc/ruihr2If there’s anything else, feel free to ask!
Support
Edge Portfolio part of
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Nice template, GLWS 
Thank you very much!
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Does this template support multiple artists and multiple projects per artist? Does this have a “White” version of it?
Hi there,
You can change all colors in theme options.
You can display portfolio posts with our theme. Could you please explain a little better these artists and projects? Thank you.
Support
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Right now I am trying to create a gallery from multiple student photographers. Each student photographer would have multiple projects. Just wondered if that was feasible in the theme.
One Student – Multiple Projects Multiple Students – Multiple Projects
Hi again,
Your artists could be categories perhaps, so you can assign multiple portfolios to multiple categories and achieve this.
Support
Edge Portfolio part of
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Hello, Why your support is sucks? It took me hours to find your submit ticket form and after that it doesn’t verify my purchase code, and you don’t have this theme even listed when you should select a theme in the form.
Could you please reply to me urgently, I installed the theme the right way and imported the demo but there’s an issue in the style like a style file is missing.
Please check here: https://www.essambadreddin.com/
Hi there,
We are sorry you feel this way.
Please make sure all the required plugins are installed and activated.
If the issue still persists, please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will investigate.
Support
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This type of covers (images appear when you hover over the text) is with the Slider Revolution plugin or this is done with your plugin:
- https://pearce.qodeinteractive.com/tooltip-project-showcase/ – https://pearce.qodeinteractive.com/interactive-showcase/
Hi there,
This is not Rev Slider, it is our Elementor shortcode.
If there’s anything else, feel free to ask!
Support
Edge Portfolio part of
Qode Interactive
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Hi,
I imported a demo but my site looks corrupt. Can you help me?
Okey i fix it thx.
Hi there,
We’re glad you could manage on your own.
If there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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Hi,
I have a question, if I buy it from you, I will get the same as in DEMO? Will it be different and you have instructions in which you explain how to set it up? How does it look like? Please advise. Thank you.
Tell me in page portfolio-gallery how I can change on left down the email ?
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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@Edge-Themes
I can’t becasue I have two problem on https://qodeinteractive.com/submit-a-request/
1. My purshed code doesn’t work – it’s the same code what I used to activation theme on my wordpress page > Pearce Dashbord. To activation Licence.
2. Choose Theme from list is required but I can’t found Pearce theme on this list
Please help
Hi again,
Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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@Edge-Themes
Thank you for the reply, I sent an email.
You’re welcome
Support
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I have installed everything like mentioned. I want to change the pages but everything is on the left. text etc
Hi there,
Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Edge Portfolio part of
Qode Interactive
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I am trying to raise a ticket for this theme, it doesn’t appear to be listed on https://qodeinteractive.com/
Hi there,
Please try now, and follow the steps from this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002745418-Welcome-to-Qode-Interactive-Help-Center
And please keep in mind that the list is not alphabetically ordered.
Support
Edge Portfolio part of
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Thank you
You’re welcome.
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Beautiful work! Good luck with this one.
Thank you very much!
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Edge Portfolio part of
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First of all congratulations, it seems to be a great job!
I have different questions:
1. Is the template 100% created with Elementor? 2. I have a domain and 2 subdomains, if I buy this theme will I be able to import the templates in the domain and subdomains? Or will I only be able to import the templates into the domain that activates your product? 3. Exactly what have you done with the “Slider Revolution” plugin? Or is it all created with Elementor?
Thank you!
Hi there,
Thank you very much!
Yes, our demo content is created with Elementor. Sliders are created with Revolution Slider, which means that you can display sliders on any page you want. About the license, you can use one license on one domain, sub-domains included.
If there’s anything else, feel free to ask!
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Edge Portfolio part of
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So I understand that with a license I can import the template on different websites, correct?
Hi again,
No, you can use your theme on only one website.
Support
Edge Portfolio part of
Qode Interactive
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This type of covers (images appear when you hover over the text) is with the Slider Revolution plugin or this is done with your plugin:
- https://pearce.qodeinteractive.com/tooltip-project-showcase/ - https://pearce.qodeinteractive.com/interactive-showcase/
Hi again,
This is not Rev Slider, it is our Elementor shortcode.
If there’s anything else, feel free to ask!
Support
Edge Portfolio part of
Qode Interactive
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Good luck!
Thank you very much!
Support
Edge Portfolio part of
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Congratulations, GLWS
Thank you very much!
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Edge Portfolio part of
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Nice work gud luck
Thank you very much!
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Edge Portfolio part of
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Great Work, Congratulations GLWS
Thank you very much!
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