615 comments found.
Hello! I have an issue with pricing table box at page: https://bit.ly/2R3fzIv
This part: http://prntscr.com/rqx9nl is not visible on mobile.
Any idea why (
Hi,
Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it get support.
Thank you!
Missing publish/update button. I can only click on preview.
Hi, there are multiple solutions to fix the issue:
- Recommended Go to Theme options > General and on bottom check “Disable Gutenberg” or install the plugin “Classic Editor”.
- Manually fix it by editing the file wp-content\plugins\hybrid-composer\admin\admin-style.css. On top of it replace the code “body:not(.editor-mode-classic) .edit-post-header__settings > *” with “body:not(.editor-mode-classic) .edit-post-header__settings > *:not(div)” (https://schiocco.com/shared/2019-11-14_072947.jpg)
- Update Hybrid Composer plugin by downloading the latest theme version, the plugin is inside the /inc/ theme folder.
The points 2 and 3 require you also clear your browser cache. Thank you! Regards
Thank you!! Such a simple fix that I tried to figure out on my own for way to long.
Hi, I’m having a couple of issues with the slider on the home page:
I have a test page where I’ve gotten the text to slide with the background images here: https://groundimpeng.tela.com/home-construction-test/
How do I turn off the link that is on the sliders? Right now it’s linking to the companies LinkedIn page, I’d rather have it not link to anything.
I’ve been trying to add a button for a lightbox pop-up window with a video on the sliders, but when I add a button, all of the slider text and the button shoots down between the background slider images and the next section.
Thanks!
Hi, both issues looks like not related to the theme. I think there is a plugin that automatically add a link to the slider. Please try to disable the plugins one-per-one and check again. Thank you!
OK, I’ve checked the plugins, no luck. I had them all off except the Hybrid Composer and the linking issue is still happening. It’s on all the headers and on some of the sidebar links and some of the CTA’s.
Alright I think I figured out the LinkedIn issue on the headers, the LinkedIn icon in the header bar was missing the at the end of the code which made it spill into the header images and sidebar. I’ll try and see if I can add buttons to the slider now.
The slider headers and buttons are functioning fine now, my next questions is what is the secret to making the sliders look good in mobile view? The images shrink to the point that the header copy on them spills out of the header area.
Hi, please send a page link and I check the issue. Thank you!
It’s the same url as above: https://groundimpeng.tela.com/home-construction-test/
Thanks!
Hi, it display correctly on mobile: https://schiocco.com/shared/2020-03-27_154544.jpg
Yes, it’s working. I was previewing the mobile from reducing the desktop browser down to mobile size and it looked messed up.
Yes, after resizing you need to re-load the page.
I have copied the same and I am unable to get the date to show on the scroll content box. Please advise which option needs to be enabled.
Hi, you need to set the BOX TYPE option of the settings box of the LISTS – POST TYPE component to : BLOG SIDE or BLOG TOP. Thank you!
thank you.
I tried to install and use WP Bakery composer but it doesn’t work with your theme. I tried to use the Hybrid composer and it doesn’t work. When I make edits using either composer, it doesn’t save and half the time there isn’t even a publish button!!!!
Please advise a fix
Hi, that link is not a WP Theme. Please send your website link and I will check. Thank you!
That is a menu based on your theme. A menu type the theme option provides? The menu on the theme demo isn’t in use that menu type. I can not provide a url to the wp site as it is a closed website from the public.
Just look at the menu you will see the issue.
also the issue is at 993px not 994px
Ok, I checked and it work correctly, there are not devices with 994px resolutions so this is not an issue, it display good on all devices. Regards
Only 993 and 994 show the “issue” , that a breakpoint spam that is not an issue 
If a user makes the browser window smaller the issue will appear. This needs to be resolved.
Anyway please use this CSS (you can insert it into the skin.css file into the theme folder, or go to Appearance > Theme option > Customizations > CSS, or go toEdit page > CSS on top right for apply it only on the single page).
@media (min-width: 993px) and (max-width: 994px) {
header.menu-transparent .navbar-default .navbar-collapse {
background: none !important;
}
header .navbar-right {
margin-top: 0 !important;
}
header .navbar-main:not(.navbar-middle) .navbar-brand {
margin-top: 15px;
}
}
Thank you!
Hi I know my item support has expired but I can’t update pages anymore (the publish/update button don’t show only preview button shows) after leaving the site for more than 8 months it was working fine before, I have replaced old theme with 19 December 19 update but issue not fixed.
Hi, there are multiple solutions to fix the issue:
- Recommended Go to Theme options > General and on bottom check “Disable Gutenberg” or install the plugin “Classic Editor”.
- Manually fix it by editing the file wp-content\plugins\hybrid-composer\admin\admin-style.css. On top of it replace the code “body:not(.editor-mode-classic) .edit-post-header__settings > *” with “body:not(.editor-mode-classic) .edit-post-header__settings > *:not(div)” (https://schiocco.com/shared/2019-11-14_072947.jpg)
- Update Hybrid Composer plugin by downloading the latest theme version, the plugin is inside the /inc/ theme folder.
The points 2 and 3 require you also clear your browser cache. Thank you! Regards
Let me try I’ll update thanks 
Thanks it worked perfectly 
Hello Schiocco, the video slider background on the info page does not play on Apple devices. https://mf-industrialproducts.nl/over-ons/ Could you provide me with a solution? Thanks in advance.
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
Hi, I have created a menu with several levels: Línea de productos -> EPP Equipos de protección personal -> botas industriales -> botas petroleras.
However, I see that the last submenu (oil boots) does not appear in the version for computers, but if it appears on mobiles, how can I do it so that it is also displayed on computers?
I currently have the installation at irenecalcaneo.com/sci
Hi, unfortunately the menu support max 3 levels (also on mobile, and in fact on mobile they are showed only 3 levels on your site), if you have more items you can change dropdown type: http://wordpress.framework-y.com/documentation/menus/
How can I make the “Advanced image box” elements not show the empty alt Attribute
Hi, open the file wp-content\plugins\hybrid-composer\components\image_box.php and search for “alt=” and remove the codes where you want: https://schiocco.com/shared/2020-02-11_204617.jpg
Hello schiocco,
I am having trouble with the item text list with images. The images in the small block do not show up on the mobile version of the page. How can I fix this? Thanks in advance!
Hi, please use this CSS (you can insert it into the skin.css file into the theme folder, or go to Appearance > Theme option > Customizations > CSS, or go toEdit page > CSS on top right for apply it only on the single page).
body a.list-item-img .icon {
display: block;
position: static;
margin: 0 0 5px 0;
}
Thank you!
Hello schiocco, I added the css but the images are still not visible. Im using iPhone 7 and a big screen Galaxy S10 Plus. The list is visible and the images do only show up when I turn the screen around.
Hi, please send a page link and I check the issue. Thank you!
Here; https://mf-industrialproducts.nl/machinelijst/ there you go.
Try this
body i.list-item-img .icon { display: block; position: static; margin: 0 0 5px 0; }
The image are still not showing up on mobile device.
sorry…this: body .list-item-img i.icon { display: block; position: static; margin: 0 0 5px 0; }
Hello schiocco, it worked! Thanks alot! I have one more thing I would like to add as customization to my theme. And that is to remove the red contact button when you are on the contactpage only. Because there is no purpose for it to be there since you are already on the contacpage. Could you provide me a code for that?
you are welcome.
header .custom-area > a {
display: none !important;
}
header .custom-area > .custom-menu {
margin-right: 0 !important;
}
Hi folks,
I’m having a problem with Hybrid Composer at https://potentialability.staging2.phoenixweb.com.au/fees-and-payment/. When I load up the linked “Fees and Payment” page in the admin editor the content fails to load properly. JS gets stuck in a loop.
I think this is due to the nested tabs. The script that populates the dropdown editor with content populates the first few tabs with content but then gets stuck in an endless loop trying to select the next tab.
The front end page renders as it should. It’s only the editor content loading that breaks. The editor worked fine for many days and page updates but then breaks at some undetermined point.
I rebuilt the page from scratch once but the exact same problem eventually reoccurred again. I’m really hoping to avoid having to do it again so any help you can provide would be much appreciated.
I checked the JSON and it’s not broken as far as I can see. Nothing obvious like double quotes where they shouldn’t be
The weird thing is if I load up previous revisions these also break in the editor even though they were obviously working previously.
I’m using latest theme 1.1.0 and Hybrid Composer 1.4.7.
No PHP or JS errors occur to work from.
Any help would be much appreciated!
Hi, nested tabs are not support sorry. This is the reason the do not work. Regards
The front page at https://wordpress.framework-y.com/hybrid-composer/ says “Components nesting – Insert recursively every component into every container you want.”
I’d like to think you don’t do false advertising so could you please fix the bug in the feature that you advertise? It’s probably a simple fix in the JS to make sure you’re using a more accurate selector when populating content.
Hi, sorry this not possible. This is already the only page builder in the market to allow this deep nesting of components, there is not anything similar, so consider this fact please. Also the statement is correct, it do not say “Insert recursively every container into every container you want” tabs are containers. Regards
Could you please at least point me to the JS file and function where page content is recursively populated in the editor page so I can fix the bug myself?
That not as easy as you think, there is not a specific code, anyway you need to renew the support if you need further support (but I can not help you about this issue anyway). Regards
You’re kidding me right? You can’t take 30 seconds to help me avoid wasting even more time with a problem with your own programming? This isn’t a problem unique to me, it’s a bug in you own code.
I’m a web developer writing on behalf of the client. I highly doubt fixing this bug is beyond me. I’ve already had to write hundreds of lines of code to work around other parts of your shoddy plugin because you couldn’t be bothered to add any WordPress actions or filters. I didn’t use any of the initial 6 months support at all despite having to fix a myriad of issues caused by your plugin.
Hello, I have bought your theme. I am tried to install it but getting this error: “The link you followed has expired.”
Hi, thank you for the purchase, you hosting have some resources issue. Upload the theme via FTP and then activate it via WP and should work
Thank you!
Hello,
I would need to insert the purchase code for the slider revolution of the theme Lightwire Construction and industry Theme but the purchase code from the theme seems to dont be okay. Can u please help me out ?
Thank you
Hi, there are no purchase code for Rev Slider included but do not worry, you can use without activate it 
Such a beautiful theme, i wish it wasnt only for construction
do you have a similar theme that is more for general business?
Hi, you can use it for any business
some user use it for hotels too. Anyway here my portfolio: https://themeforest.net/user/schiocco/portfolio
Can I get the demo.zip package file please?
Hi,
Your hosting may have some incompatibility, some of the causes can be: insufficient resources, folder permission limitation, modules not installed like the zip one. Please insert the demo.zip at http://themes.framework-y.com/demo-import/lightwire/demo.zip as from instructions of Theme options > Demo import > Problems?
If still don’t work below the manual installation instructions. If still don’t work I can install it for you with also the original demo images for 20USD, the final result will be exactly like the preview.
MANUAL INSTALLATION
DEMO IMPORT
1) Activate the theme.
2) Go to Tools > Import > Wordpress.
3) Install the Wordpress importer and launch it.
4) Select the files demo-all-contents.xml ( 1-2 … 8 ), in the correct order and click Upload file and import for each one.
5) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
6) Select “Download and import file attachments”.
7) Wait up to 5 minutes, when importing complete you will receive a success message.
LISTS – POST-TYPES
1) Select the file demo-list-name.xml(ex.demo-list-1.xml) and click Upload file and import.
2) Will appear the “Assign Authors” form, select “assign posts to an existing user: admin” (or your main user).
3) Select “Download and import file attachments”.
4) Wait up to 5 minutes, when importing complete you will receive a success message.
THEME SETTINGS
1) Go to Apparence > Theme options > Customizations.
2) Open the file export.json with a text editor, copy all text and paste it into
“Apparence > Theme options > customizations > Import settings” area and click “Import now”.
REVOLUTION SLIDER
1) Install and activate the Slider Revolution plugin.
2) Go to Slider Revolution page and click Import.
3) Select the revolution slider demos you want to use and import it.
ASSIGN THE MENU
1) Go to Appearence > Menu.
2) Click on top tab “Manage locations” and assign the following menus: Header
Menu: main menu, Footer menu: footer menu, Top mini menu: top menu. Note that footer and top menus can not be inserted in every demo.
3) If you not see CSS Classes field go to top right button SCREEN OPTIONS and select it.
4) For icons menu you must select the icon manually.
5) For fullpage menu you must reset all the links.
Thank you!
Thank you for this. I have followed the instructions but I am still missing a ton of the images in my Media Library. Are those located somewhere else I can download?
Hi,
The images are not included into the download due to copyright reasons (almost all the themes do the same). But don’t worry I can send you privately, just contact me at support@schiocco.com
Thank you!
Yes, I sent you an email yesterday. I will be awaiting your response. Thanks.
can you resend it? I can’t find it 
Thanks for the help Option one worked. I am also looking at changing the look of a woo commerce product page but i cannot find the file in the theme to change. Could you let me know what one it is?
Hi, file ”/wp-content/themes/lightwire/skin.css” from row 4334: https://schiocco.com/shared/2020-01-17_065627.jpg
Hi, I´m having some trouble with the Hybrid Composter. I already wrote you several Emails with login data .. no reaction since last Friday … Thank you!
HI, sorry for the big delay, I didn’t receive the accesses, but you last email of Friday yes, can you reply to that email and send the accesses again? Thank you!
Hi I am facing some problems with the plug-in Hybrid Composer with the last updated Wordpress version installed 5.3.2–it_IT. I am using the theme Lightwire version 1.1.0.. The problem consists in the fact that within editor page the button “Aggiorna” (“Update”) is not present anymore, so it is not possibile to update any kind of change. Can you help me in finding a solution? Thank you.
Hi, there are multiple solutions to fix the issue:
- Recommended Go to Theme options > General and on bottom check “Disable Gutenberg” or install the plugin “Classic Editor”.
- Manually fix it by editing the file wp-content\plugins\hybrid-composer\admin\admin-style.css. On top of it replace the code “body:not(.editor-mode-classic) .edit-post-header__settings > *” with “body:not(.editor-mode-classic) .edit-post-header__settings > *:not(div)” (https://schiocco.com/shared/2019-11-14_072947.jpg)
- Update Hybrid Composer plugin by downloading the latest theme version, the plugin is inside the /inc/ theme folder.
The points 2 and 3 require you also clear your browser cache. Thank you! Regards
Hi I am facing some problems with the plug-in Hybrid Composer 1.4.7 with the last updated Wordpress version installed 5.4.2–it_IT. I am using the theme Lightwire version 1.1.0. The problem consists in the fact that within editor page the button “Aggiorna” (“Update”) is not present anymore, so it is not possibile to update any kind of change. Can you help me in finding a solution? Thank you.
Hi, there are multiple solutions to fix the issue:
- Recommended Go to Theme options > General and on bottom check “Disable Gutenberg” or install the plugin “Classic Editor”.
- Manually fix it by replace the file wp-content\plugins\hybrid-composer\admin\admin-style.css with this: https://schiocco.com/shared/admin-style.css
- Update Hybrid Composer plugin by downloading the latest theme version, the plugin is inside the /inc/ theme folder.
The points 2 and 3 require you also clear your browser cache. Thank you! Regards
Hey,
I have updated wordpress to 5.2.5 and it seems as if it has caused issues with the Hybrid Composer.
I now cannot save modification to any page or post as the save button is not shown at the top of the page. All i can see is half the preview button. It seems like it has scrolled down the page slightly and i cannot get back to the top to click save.
Hi, there are multiple solutions to fix the issue:
- Recommended Go to Theme options > General and on bottom check “Disable Gutenberg” or install the plugin “Classic Editor”.
- Manually fix it by editing the file wp-content\plugins\hybrid-composer\admin\admin-style.css. On top of it replace the code “body:not(.editor-mode-classic) .edit-post-header__settings > *” with “body:not(.editor-mode-classic) .edit-post-header__settings > *:not(div)” (https://schiocco.com/shared/2019-11-14_072947.jpg)
- Update Hybrid Composer plugin by downloading the latest theme version, the plugin is inside the /inc/ theme folder.
The points 2 and 3 require you also clear your browser cache. Thank you! Regards
Hi there
This does not work as the hybrid-composer keeps corrupting the program can this be sorted out or can I get my money back??
Hi, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you