1273 comments found.
5918 ticket created , could you please have a look? Its a bit of critical issue
would be appreciated thanks!!!
can you check ticket #5918
Hi there,
Thanks for your message!
I believe our agents are already investigating your case. Feel free to reach us if you need anything else 
Cheers, TeamLiquid
Hi there, I’ve a problem with the Woocommerce Custom Product Addons plugin on your theme (on other site with different theme it all works fine). I’ve an input (type=radio) which is required before submitting (Adding product to cart). However, even I select specific variation, after submitting I get an error that “Field … is required”...
I think there can be problem with AJAX or something (on another page I get an error about required field immidietaly, in this case after submitting…
Let’s try it on your own please, it doesn’t happen always (about 4 times out of 10)... Thanks!
https://www.edulik.sk/obchod/dizajnove-rusko-panske/Already fixed by removing the specific class about ajax on Add to Cart button.
Hi there,
Thanks for your feedback and glad it is resolved!
We’ve also added an option to disable the Ajax option. It will be available with the next update.
Feel free to reach us if you need anything else.
Cheers, TeamLiquid
Hi,
How can I change the hover background color of portfolio item?
Thanks.
Hi there,
Thanks for your message!
You can change the background color in the Portfolio Element Settings > Design Options. https://docs.liquid-themes.com/article/23-portfolio-element
Feel free to reach our support team if you need further assistance.
Cheers, TeamLiquid
I want to change hover background from yellow to blue. How can i do it?
Hi there,
Please click on the background color option and choose any color you want: https://tppr.me/2ganr
Cheers, TeamLiquid
It shows me 5 different tabs.
General, Extras, Filter, Button, Button:Design Options
Found it. Please improve UX of these tabs. They are hidden.
Hi there,
Thanks for your feedback!
We’re using WP Bakery Page Builder but I’ll make sure to pass this to our product team. Thanks again!
Cheers, TeamLiquid
Hi Team,
Is there any easy fix to solve the Mixed Content issue, as it seems after the demo import our website is trying to pull few files from your server where the SSL is not enabled. I just wanted to know a quick fix so we can move forward with out spending too much time to fix this.
Thank you
Hi there,
Thanks for your feedback!
This can be caused by an image or font that was used in the demo. We’d be happy to help you if you can reach our support team.
Cheers, TeamLiquid
Hello Guys. And thank you for this amazing theme.
I have an issue with the display of elements in the cart page. I’d like to show the subtotal on top of the cart totals and show other elements like taxes and shipping details below.
Can anyone help ?
Thanks
Hi there,
Thanks for your message!
Could you please submit a ticket?
Looking forward to hearing from you
Cheers, TeamLiquid
Hi there! I Amazing theme, great work guys! I only have one issue with your Instagram API. I opened a support ticket several weeks ago, an operator called Jason is handling it, but I haven’t had any response in over a week.
I would appreciate some help as soon as possible please! Ticket #5733.
I have also emailed you directly, but still no response :/
Hi there,
Glad you like Ave!
The Instagram API issue was fixed a while ago. Would you please try re-connecting again?
Please let us know how it goes.
Cheers, TeamLiquid
Yes, it’s all working perfectly now… THANK YOU!
It’s our pleasure!
Hello!
I have a issue in modal. It’s completly dark (black) and dont show anything.
Can y help me?
Thanks, and it’s a great theme!
www dweb.digital
The website….The trigger it’s the last button on page. Tks!
It seems that the iframe is not working on the page … I uninstalled some plugins to see if it changed, but it had no effect …
Hi there,
Glad you like Ave!
I believe this article would be helpful: https://docs.liquid-themes.com/article/74-using-modal-buttons-popups
If it doesn’t help, would you please submit a ticket including your WordPress login details? We’d be happy to check it closer.
Cheers, TeamLiquid
Hi How can i change the both parent and child theme name ?
Hi there,
Thanks for your message!
Are you looking for white labeling? If so, could you please reach our support team?
Cheers, TeamLiquid
Is it possible to add support for RankMath SEO plugin? This plugin supports WPBakery builder, but does not support the custom widgets added by LiquidTheme such as Fancy Handing.
https://wordpress.org/plugins/seo-by-rank-math/Or is this something RankMath would do on their end?
Hi there,
Thanks for your message!
Could you please submit a ticket so we can take a closer look at this request?
Looking forward to hearing from you.
Cheers, TeamLiquid
Hello, When will the template be updated for the new version of WooCommerce and new features?
Hi there,
Thanks for your message!
We regularly update the Woo Template files once they are tested with Ave. Also, stay tuned for new features & demos for Ave!
Cheers, TeamLiquid
Hi Author,
I found out that your theme is not supported in PHP7.3, may I know how to fix this issue?
Hi there,
Thanks for your message.
Ave is supported by all PHP versions including 7.3. If there is a problem with your installation, could you please submit a ticket? We’d be happy to assist you.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
First of all great theme we have enjoyed using it to build a website. But we have detected that animations which are built in your theme are cpu resource hungry on mobile devices and for some types of mobile phones its a pain to open a website. So our question is: “Is it possible somehow to completely disable animations on mobile devices but keep them on desktop?
Hi there,
Thanks for your message and glad you like Ave!
Could you please reach our support team with more details regarding the animations you’d like to use? We’d be happy to inform you accordingly.
https://liquidthemes.freshdesk.com/support/tickets/newLooking forward to hearing from you.
Cheers, TeamLiquid
hi, My menu is not show in mobile. How can I set mobile menu?
Hi there,
Thanks for your message!
Could you please make sure the primary menu is placed inside the navigation container as instructed in the documentation? If it doesn’t help, could you please reach our support team? We’d be happy to assist you.
https://liquidthemes.freshdesk.com/support/tickets/newCheers, TeamLiquid
I have a question about working with templates from Revolution slider. I want to use one, so I can work on top of it but the plugin wants me to register it in order to download the template. How can I do that?
Hi there,
Thanks for your message!
Revolution Slider is bundled with Ave. It means that you can use it to create your own sliders or use one of our pre-built sliders. However, Exclusive Revolution Slider templates require regular license. I believe this article would be helpful: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Please let us know if you need further information.
Cheers, TeamLiquid
How can i replicate the http://ave.liquid-themes.com/changelog/ look on my website with your theme?
Hi there,
Thanks for your message.
It is an HTML page created to display the latest updates. It is not available on the WordPress version.
Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Love your theme! Bought the second licence!
Question: Is it possible, to integrate these two ideas in the next update? 1) Would be great to have a Menu, that dissapears with an animation when you scroll to the bottom, but when you scroll to the top it appears with an animation. I think, that function is good for the user experience…
2) And it would be Great to have color swatches in product grids/galleries of woocommerce.
Thanks, Jan
Hi Jan,
Glad you like Ave!
1. Thanks for your feedback! I’ll pass this to our product team. 2. This can be done with YITH plugins. We’d be happy to assist you if you can reach our support team.
Cheers, TeamLiquid
Hi where can I disable the COMMENTS-AREA for single blog items?
Hi there,
Thanks for your message!
I believe this article would be helpful: https://docs.liquid-themes.com/article/151-how-to-disable-comments
Please let us know if you need further help.
Cheers, TeamLiquid
Hi So no global way to disable and hide the COMMENTS area in blog detail from the liquid settings if I am correct? Might be a good addition to it!
Gr Erik
and sorry how about disabling post navigation when in a blog detail page can we disable that?
Hi there,
You can also disable the global comment section here: https://tppr.me/MsKze
The post navigation can be disabled in the post options: https://docs.liquid-themes.com/article/120-blog-post-options
I hope this helps!
Cheers, TeamLiquid
Im working on a localhost when trying to get all the plugins wp bakery is given me a error : Download failed. Internal Server Error
From what i can tell all other plugin download urls work fine from the http://api.liquid-themes.com site its just the url from visual composer that returns a 500
Hi just got it from the local folder bundle didn’t know there was one.
Hi there,
Thanks for your message!
It is most probably related to the localhost settings. We’d be happy to help you if you can reach our support team.
As a temporary solution, you can install WP Bakery Page Builder manually. Simply, download the main package from ThemeForest and install js_composer.zip https://tppr.me/tJvNN through WP Dashboard.
I hope this helps.
Cheers, TeamLiquid
Hi, I have been trying to change text in the Button inside an Iconbox for a Flipbox. However when I’m in Iconbox Settings -> Button, nothing appears, tried refreshing few times but everytime facing the same issue. Can you please help me in this regard?
Thanks,
Hi there,
We’d appreciate if you can contact our support team through the account you’ve purchased Ave.
Thanks for your understanding.
Cheers, TeamLiquid
Hi there, I would like to change the background color of my nav menu container. Could you help me ?
Hi there,
Thanks for your message!
You can simply change the background color in the row settings just like a regular page. If you need further assistance, would you please reach our support team? We’d be happy to help you
Cheers, TeamLiquid
