Discussion on Journal - Advanced Opencart Theme Builder

Discussion on Journal - Advanced Opencart Theme Builder

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Hi

I’m experiencing issues with Journal3 checkout page: Paypal Express Payment is not working. OC 3.0.3.2

Full working with standard Opencart checkout.

My support license has expired, I need to know if you can solve the problem, before renew the license.

hope to hear from you soon

thanks

Diego

3.0.3.1 is just the previous release.

have you ever made something like this? I only need to replace 3.0.3.2 files with 3.0.3.1 files?

It should be like a normal Opencart upgrade/downgrade. We recommend you ask on the forum for up to date instructions, and don’t forget to backup your current store first.

Best Regards.

Hi, I have the same problem with Giu242. I am using Journal 3 and since almost a month ago google finds my pages with carousels NOT mobile friendly! Its the carousels but unfortunately its not the bullets as you suggested. We removed the bullets completely and still the same errors pop up for SEO in Google :(

Content wider than screen Clickable elements too close together

https://search.google.com/test/mobile-friendly?id=vN3ThsyiocjA4TB6JarH9Q

Is there something that can be done about this?Thanks!

Hi, the carousel bullets were considered too small and there may be others. When the demos were initially designed these suggestions didn’t exist, and even now they aren’t breaking any functionality, they are just deemed too small, perhaps based on some generic finger sizes so they can be easily tapped/clicked.

In some cases, like the carousel bullets, they aren’t even meant to be clicked – they’re just there to show that multiple items are available, like a pagination of sorts – so they are intentionally designed smaller to only serve as a visual guide. But since they are clickable elements Google thinks they are actual buttons that some fingers may not be able to touch.

Again, these aren’t theme issues, rather just the way some demos were designed, with some elements like the carousel bullets too small, or other icon buttons, like Add to Cart icons, especially in the Mini Products modules.

All these are fixable by going through the various admin options and simply make the elements a bit bigger, or add more spacing like padding or margin around them.

We will go over our demos to enlarge some of these elements, however I don’t have a timeframe right now but it’s on our to-do list.

Best Regards.

Hi, Thank you for your fast reply. Of course being mobile friendly according to google standards is the basis now of all eCommerce platforms since they push us to do so. Fortunately journal is soooo customizable.

In this case this is not a problem of the bullets as i already mentioned in my previous post. This is because of the overflow in all carousels.

So if you just go to styles>carousel>hide overflow everything goes back to normal.

Thanks

Thanks for the heads up, you can certainly turn that off in the carousel style in Journal > Styles > Carousel > [Active Style] > ...

what modification i should do in my css or html code, so my icons can be used in HTML editor and blocks in journal3? Thanks

Hi, we’re not sure what exactly you’re referring to, please give more details.

Best Regards.

I want to use journal3 icons from icomoon pack in plain html text block. How.can i.achieve that?

Hi, this isn’t possible with built-in options unfortunately, you’d have to manually obtain the icon code (from the browser code inspector) and then use custom CSS/HTML on your elements.

Best Regards.

i have a product in opencart marketplace but customers can’t fit it to your theme because of theme builder

my question is : there is the documentation to create own modules? my target to help customers, that will aquire more purchases of your themes, and prevent say NO for customers

I hope you will understand my wish

Hi, this depends on what your product does, please send us a private message with more details via the contact form on our profile page.

Best Regards.

Hi can you please reply to my ticket? SWM-9XD-Q6NN (Ticket number: 45452) i need your assistance asap

Hi, our developers are responding to all tickets as they come, thanks for your patience!

Best Regards.

Hi, this theme is amazing. But i have an requirement that- Can i create a (Custom)Input Field on checkout Page? in order to get GST detail before processing the order on Checkout page. (Not talking about adding a custom field on Address or Account section on Registeration page. i need this field on Checkout Page.)

Hi, there is no such option in our theme, the only ways to add custom fields is by using Opencart Custom Fields feature or by modifying checkout core files.

Best Regards.

Okay, i tried it. All went good but cannot find the Ajax data: in checkout.twig to add “collapse-payment-method input”, according to this Article: https://forum.opencart.com/viewtopic.php?t=204399.

So, getting this error:SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data OK

So, maybe need to modify catalog\view\theme\journal3\js\checkout.js. Can you help how to do so. Atleast give me a Hint. You can also reply at: https://stackoverflow.com/questions/60889800/custom-input-field-on-checkout-page-in-opencart3 Thankyou.

Hi, it depends on which checkout type you use, if you use our one page checkout, you will have to edit its files instead of default Opencart checkout files. Unfortunately such customisations are not covered by our support, please consult with an Opencart developer for further assistance.

Best Regards.

hi

could one page checkout payment details be last thing in order to confirm the order?

Hi, unfortunately no that’s the order they need to be in. May requires custom code modifications, please consult with a developer about this.

Best Regards.

I have problem with labels. They doesnt show in category page but only in home in modules. i get this error i dont know if this has any relation Undefined index: labels in /usr/www/users/..../catalog/view/theme/journal3/template/journal3/product_card.tpl on line 40

Hi, if you have previously used journal2, please remove system/da_journal2.ocmod.xml and then refresh Opencart modifications and your issue will be solved after, please file a ticket on our support page if you need further assistance.

Best Regards.

Hello, Which permission to give to create separate user (blog) with rights to access the blog module only (everything related to blogs) with no access to whole Journal3.

Also, any changes I am doing to “journal blog” or “journal blog post” layout is not reflecting anything on the front… is there something I am doing wrong… how do i make sure the layouts are linked to to the pages properly

ok i have figured out the layout issue.. just needed to change the path from journal2 to 3 in design section… just need your help in setting up the access rights to blog

Hi, give permissions to journal3/blog_category journal3/blog_comment journal3/blog_post journal3/blog_setting journal3/journal3 routes and make sure blog layouts are properly setup in Opencart in order to work in frontend, please file a ticket on our support page if you need further assistance.

Best Regards.

Thank you for your great support and best theme! just need quick advice https://snipboard.io/4O5Csz.jpg how to make module for example on the right layout FLOAT? i want by scrolling down this module will be always show on the right (sticky) THANK YOU

Hi, unfortunately we don’t have a way of doing that with built-in options. Please consult with a developer as this needs custom code.

Best Regards.

Hi,

We make a site with more than 200 thousand products. Can you guarantee that the journal theme runs smoothly on this site. Can you support us if I have experience in this field?

Are there any acceleration modules suitable for the journal ?

we are currently testing with the OpenCart Lightning plugin, our site is fast. But we want to journal.

Thanks

my site : https://www.istanbulmarche.com/

Hi, we cannot guarantee Journal nor Opencart may work with such amount of products, there are a lot of factors that may affect store performance (hosting plan, hosting configuration, amount of products you display on a page, criteria you use for displaying them, ie bestsellers, etc).

This differs from store to store, it would be better to consult with an Opencart developer for more information.

Best Regards.

Hi,

only images will be on the main page

we don’t have any other problem

Is there anything to do to speed it up ?

thaks

Journal works pretty good on large stores and we have some built-in performance tools. https://docs.journal-theme.com/docs/system/settings/

Other than that, you may consult with an Opencart developer and see what other extensions might be useful in your case.

this is regarding the “form email” module. 1. Is there a way to delete multiple form mail entries at a time? 2. Is there a way that i can choose to stop storing of the form entries in the database?

Hi, you can delete multiple entries from database only using a tool like phpMyAdmin and you can disable saving entries from database by modifying catalog/controller/journal3/form.php file, there are no options for these in admin.

Best Regards.

Hi. I have some problem with this template. Iphone 11 pro safari 13.3.1 version does not support why? Everything is not responsive.

Hi, this theme has the best responsive tools out there. If you have display issues on smaller screens, you may have not set up proper breakpoint rules.

Please file a ticket on our support page and consult with our developers.

Best Regards.

Let me know whether 1 page check out included is customizable

Hi, depends on what you mean by that, but there are plenty of styling options in Journal > Skins > Edit > Checkout > Journal…

For more info please file a ticket on our support page and consult with our developers.

Best Regards.

i install the oc v3.0.3.2 , i find the paypal express checkout can’t work, i choose paypal , the confirm order not responsive

Hi,

One-page checkouts are not compatible with Paypal anymore. Paypal has changed its API and Opencart followed suit from version 3.0.3.1. It’s not a theme version issue, you may have updated the Opencart version. You can roll back Opencart to a version prior to 3.0.3.1

As it stands now, no one-page checkouts work with Paypal so you can either roll back Opencart to a version before 3.0.3.1 or use the default Opencart multi-step checkout.

We are monitoring this and if a solution surfaces we will of course implement it, but as it is now this is out of our hands.

Best Regards.

Hi. I have products with different VAT rates. The Filter Price Tax Class filter works only in two modes: Without tax and with default tax. If I have several products in the category with different rates, then the filter does not work correctly.

I don’t have your support anymore and I can’t send a ticket.

BUT it would be nice if you found a solution to your problem.

Hi, currently, only one tax class is supported, price filter will not work properly with products having multiple tax classes at this point.

Best Regards.

Hi, Just edit: filter.php line: 274 SELECT MIN ) AS min, MAX ) AS max, MIN AS mint, MAX AS maxt

Line: 286

return array( ‘min’ => floor($this->applyTax($row[‘min’],$row[‘mint’])), ‘max’ => ceil($this->applyTax($row[‘max’],$row[‘maxt’])), );

Line: 1089

private function applyTax($price,$tax_id=null) {

Line: 1104

if ($this->journal3->settings->get(‘filterTaxClassId’)) { $price = $this->tax->calculate($price, $this->journal3->settings->get(‘filterTaxClassId’)); } else { // if not set tax in settings journal $price = $this->tax->calculate($price, $tax_id); }

or use ocmod – whatever.

Hi, custom code solutions may be available but such core modifications are not part of our support.

Best Regards.

Hello.

I have just installed a clean version of Opencart 3.0.2 and the latest version of Journal 3.0.46 on a subdomain in order to carry out tests outside the production shop.

Everything is going well, skip that for certain action like changing the logbook logo of the shop by ours, I have a windows window which opens with an error (See attached file).

And the modification is not done.

I don’t see where it can come from.

Ticket number: 45363

Hi, our developers will respond to your ticket as it comes up in the queue.

Best Regards.

Hi, Ticket number: 45363

Have problem after upload https://www.journal-theme.com/11/ demo and in a product page i do not see “Add to cart” button just see “Buy Now” button. IN product page style button is on but it not showing. Where Add to cart button gone?

Hi, you may have the button hidden in the catalog mode in the skin? Journal > Skins > Edit > Catalog mode?

If not we’d have to take a look at your setup so please file a ticket on our support page and consult with our developers.

Best Regards.

Sorry but my support expired and just for 1 button when i’m testing or worth it to migrate from journal2 to journal3 it not worth it.

Checked Journal > Skins > Edit > Catalog mode everything in enabled Also everything is enabled in jounral > style > product page > add to cart

it’s strange bug.

This seems to be something isolated on your store since we can’t replicate it on our end and haven’t received other reports.

We’d have to take a look at your setup to investigate and see what’s going on.

Best Regards.

Hello

1. Icons on every page sometimes they show sometimes they do not, at this very moment they do not show, i cleared the browser cache, also theme cache nothing still does not show the icons.

2. SHOP BY BRAND How do you center this i cannot seem to find the center feature at all, it stays to left side.

Hi, please file a ticket on our support page and consult with our developers.

Best Regards.

Hi, First of all, this theme is amazing! But you already know that ;)

I cant find settings for quickCheckoutAccountTelephoneField?

Found it, it was in skins. Thank again this template is awesome!

Thank you for feedback!

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