398 comments found.
Can we use once-purchased ‘WordPress theme’ for multiple websites?
No, this is not allowed to use one purchase to multiple site. Regular license for one site. So if you want to use 2 sites buy 2 licenses. This is same for all themes in ThemeForest.
Regards
Hi, How can I change blog columns for search results? For ex: http://vinkmag.xpeedstudio.com/home-material/?s=travel
I want to show in 2 column as category page.
Hi
We don’t have any option for that. But you can modify our theme with child theme.
Regards
guys please I need your help, I managed to download the themes nut I couldn’t edit them meaning when I wrote something , it had been edited as additional post or page but I couldn’t edit the original posts or modified them to make my own website
and by the way , could you please tell me how to add social icons and make them activated because I downloaded the plugin and everything but I couldn’t insert them using elementor widget or even making them activated I couldn’t actually
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi i updated my plugins and after that, my social icon logos can’t show as you can see here https://i.ibb.co/yyK3WHw/nologo.png
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello, I finally bought this theme but the point I don’t know is it about me or something wrong? I just downloaded it on my wordpress but I can’t find out where are all the demos, I only found the default one and even it is working like I should install all the headers and footers and everything, meaning there are no installed images. I watched the clarifying documentation but it didn’t help me a lot. Could you please help me do it right otherwise it will be money waste Thank you
Hi
Make sure you have installed plugin and extensions. And after go to tools -> demo content install to install the demo content.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
thank you, I managed to install the demos. Now, I’m trying to understand how to make articles & sub-articles and insert them to the installed demos. In general, if I need help about how ur theme working, whom should I ask?
Hi
No Problem, you need any help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Regards
Hi, I want to use GraphComment plugin but in the pages I see both comment section. How can I disable original one ? Which theme file I should edit ?
Solved. Thanks.
Hello, Please, Can I add external plug-ins from outside knowing that I already bought wordpress website. On the other hand,please, is your theme compatible with all smartphones ( android, I-phones , tablets, I-pads, etc..) meaning can it be visible professionally on all smart phones. Thank you and I’m looking forward to hearing from you.
Hi
You can use any plugin you like.
And yes our theme works fine in all devices.
Regards
Pr-purchase question, Please how does the woo-commerce work in the theme?
Hi
Our theme compatible with woocommerce. So you can use woocommerce without any issue.
Regards
okay thanks
Hi how can i fix this? my theme says: __MACOSX Stylesheet is missing.
Hi
You can ignore this or remove this. This is hidden file of mac os.
Regards
Oh okay. i will delete it now
Are you compatible with yoast?
Yes
How often do you look and reply to the support that is supposed to be included with the purchase of this theme? I subimitted a ticket 24 hours ago because your theme has bugs in it and you are yet to reply.
Hi
Our tram will reply within 24 hours but sometimes its takes time due to high tickets.
Please be patient.
Regards
hi First the template is very good and perfect Thankful Please include the logo in the new update for the mobile phone section And a little bit of personalization in Woocommerce, thank you
Hi
Thnks for like our work 
We have noted down in our future development cycle.
Regards
I buy this theme 06-02-2020. How to get Home Meterial Demo?
Hi
Did you follow our documentation how to install theme demo content? After install theme and plugins with extension. Go to tools-> demo content install to to install the demo content.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Currently my support period is expired .Using this theme ,i am Facing a weird problem.No matter what rank math plugin is not working.whenever i disable this theme, its only worked.i already contact with my hosting provider ,they suggest to contact with theme developer. here is the error screenshot.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
my support period is expired and i cant able to login your support system.
Hi .
please renew your support https://support.xpeedstudio.com/knowledgebase/how-to-extendrenew-your-support-period/
Hey, i`m not sure to open a Support Ticket, so im asking here!
When i change the searchbox Text ( Type and Hit Enter) in the /hooks/blog.php into another Text, it gives me Multiple Errors in Wordpress Debug Modus! Anybody can help?
regards
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I have added 4 new categories, and create a new post using one of the new category. I can see this blog post on its URL but it doesn’t show up on the Home Page.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Actually I have solved the problem myself, and I found that this is a bug of your theme.
Whenever you add a new blog category, you need to change the Permalink to “Date and Name” and then add then select the category in the Home Page’s sections.
After that, you need to change the Permalink back to “Plain”
I think this maybe due to the double-byte Chinese issue…..
Добрый день!Скажите в теме есть липок меню?И после покупки доступны все шаблоны? P.S Не исправлена форма комментарии!
Hi
Currently we don’t have any sticky menu.
Yes, All templates are included.
Regards
How can I add some personal icons instead of the ones from fontawesome for the social bar on the top?
Or maybe I could add it on the top menu? Any help?
Hi
Currently we dont have any options to add custom icon on it except theme icon and fontawesome icons.
Regards
Hi. I have a very silly issue I cannot fix. Page titles do not seem to be responsive for colour changing. And also page backgrounds. Please see https://hrhblack.com/shop and add an item to basket then look at the basket. We need to change the black background and we also need to change the page title text but everything so far has not worked. It says this is woocommerce compatible but we are really having issues here.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
This is extremely poor. The only way this theme works is if you install the demo content. If you install the demo content onto an exsisting website, it deletes all the content of your site by over-riding all the information including pages, posts, users, products, orders etc. Absolutely everything gets wiped. How can you sell a theme that cannot be installed and function on an existing website? Very very poor.
Hi
We have provided XML file with our theme.. if you don’t want to install with fresh content you can use XML to use our theme style.
Regards
hi, I dont see theme options in my customize page, I need to change site logo please
Hi it should be in appearance-> customiser-> theme setting
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I dont get theme settings in customizer, what am I missing?
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/ Thanks!
