3310 comments found.
Few more questions.. s there any documentation.. seem like all links broken on your site. Your assistance is very appreciated..Ticket #789231
Hi @ revluvv , Your are already being assisted by support agent on Ticket channel you can keep following to seek further support.
Looking forward to assist you
Regards,
Hello,
I had looked at the comments before I got the theme and saw that you had said that your theme is able to work with a multi site network:
>>>> Yes, Theme supports multi site network setup.<<<<
How do I get your theme and the purchase code to work across a single domain multi site network?
It asked for the purchase code again but would not take it.
I was so unset about it not working on the network that I removed it from the site completely. I really want this theme to work on my site and not have to request a refund. Hope you can help.
Just tell me what I need to do so it works.
Thank you
Hi @ Cheryl619 , This is not an issue. As one purchase code is valid for one domain link installation only, don’t forget to DE-Register from the previous install in network installation in future to avoid such trouble. http://chimpgroup.com/knowledgebase/how-to-de-register-purchase-code/
Incase you felt any trouble while de-registering your purchase from previous install or losted, don’t hesitate to contact support team to get that de-registered here : http://chimpgroup.com/support/
Regards,
Hi,
I just opened a ticket regarding the payment issue and map issue. Can you please check that quickly if possible?
Thanks.
Hi @ Ronnmann2 , Would you mind to share your Ticket id ?
Regards,
Unfortunately I didn’t save the ticket ID. Can i get this on my email?
Could you please share your email address and purchase code via Whatsapp where i can help you as i am not able to locate your record against your buyer name.
WHATSAPP NO : +447444900194
If I enter the address, why does this message come out and cannot find the location? “Couldn’t find coordinates for this place”
Hi @ giuben , Just to be clear, it’s the policy directly from Google but not something that we control. Google have changed its policies about Google maps and location Autocomplete Feature. You need to create a Google billing account to pay to utilize google maps and Autocomplete features.. You may check your own from here : get started :https://developers.google.com/maps/documentation/javascript/get-api-key
Make sure to enable these API’s to run Google Maps and Autocomplete Suggestions:
Directions API Geocoding API Maps Javascript API Places API
After that add Google API key in : Dashboard / Foodbakery settings / API settings / Google / Add Google API key
Regards,
Yesterday I activated the platform, today I activated these 4 that you sent me. But it still doesn’t work. Yesterday access to the account with google + was not working, today it works. I activated these: https://postimg.cc/3WQs9MRQ
keep in touch with support team to get further assistance.
Is it possible to change the vat tax rate per product or product group/category. There are countries where there are several VAT rates e.g. food 20% drinks 10%.
Hi @ styleprincexx , Such options implementation will require custom work. Please enlist developer’s help for this. Thank you
Could you explain your customization request along with all clear requirements, list of features, functionalities and estimated budget here: http://chimpgroup.com/crm/index.php/quotation. Customization team will be more than glad to provide you with the counts and quotation as per your requirements.
Regards,
Hello, /wp-admin/edit-tags.php?taxonomy=foodbakery_locations&post_type=restaurants i cant see the add locations button.. (wp 5.4) – how can fix it?
Hi@ mgcthemes , Can you please ensure either you are using recommended version of WordPress on your site: WordPress 5.3
If Not, Please downgrade to use recommended version, until official announcement. Download here : https://wordpress.org/download/releases/
Note: Currently compatibility hasn’t been officially assured and advertised with latest version of WordPress so until its not recommended.
Regards,
Hi, I still cannot display any restaurant listing on the main page even though it already shows in listing, please assist me on this…
Hi@ adiyazid , You are being assisted via Ticket No : 661941 keep in touch to get all sorted with support team. Comment section is reserved for presale queries. Thanks
Regards,
I created the price table, I did a test, when I buy a package it says to register, after I registered I do not see the payment screen and the restaurant panel. Because?
Hi @ giuben , You are advised to keep in touch and engaged with support team to get support via Whatsapp or via Ticket. Comment section is reserved for pre-sale queries.
Regards,
Have you ever done an in-house stress test?
Hello,
have you ever tested the template in live use with many users who order at the same time?
Hi@ princemedia , Theme don’t have such options built-in, so it will require custom work. Could you please explain your customization request along with all clear requirements, list of features, functionalities and estimated budget here: http://chimpgroup.com/crm/index.php/quotation. Customization team will be more than glad to provide you with the counts and quotation as per your requirements.
Regards,
My question was, have you ever tested the Foodbakery with many users? Does it run correctly under high load?
Yes, Well, FoodBakery theme has no limitations of data and users, all depend upon how much server resources do you have to handle bulk and huge data. Various resources can be used to assist your optimization efforts, like a cache plugin, good hosting service, Image optimization etc. at user end.
How to increase the acceptable weight of an image…More than 1MB thank
Hi @ kantin , That can be possible via code customization in functions.js
wp-content\plugins\wp-foodbakery\assets\backend\scripts\functions.js
Regards,
Thank you it’s great
Welcome.
Hi, I’m interested to purchase this but can it shows the cart button or pop ups after push Add to cart? Currently mobile user needs to scroll all the way down to the last page to see it, this is inconvenience.
Hi @ adiyazid , Theme don’t have such option built-in, so it will require custom work. Could you please explain your customization request along with all clear requirements, list of features, functionalities and estimated budget here: http://chimpgroup.com/crm/index.php/quotation. Customization team will be more than glad to provide you with the counts and quotation as per your requirements.
Regards,
Hi, it’s ok then, in the meantime I have problem with Slider Revolution plugin, it’s not in my plugin folder download, pls provide links to download it thanks..
Could you try to install once again now from : Dashboard / Appearance / Install plugins / Revolution Slider
No, I cannot find the plugin..
Can you email me the link?
Can you provide the download link?
Here is the link : https://chimpgroup.com/wp-demo/download-plugin/revslider.zip
You gave me version 6.2.1 but it requires 6.2.2, can you resend pls…?
It will be updated shortly on the same link.
can i proceed to import data?
when will it updated? Just checked and it still the same..
you can proceed importing, i will let you know as soon as it will be done with rev slider.
I’v imported the data but media import failed, how do you I solve this?
Make sure to set all the server and php.ini configs as mentioned here to avoid any issue while demo import : https://themeforest.net/item/food-bakery-restaurant-bakery-responsive-wordpress-theme/18970331/support
All those configs checked ok, only the slider revolution checked X, needs to update to version 6.2.2, so I proceed with the import but the media failed to import, most of the pages downloaded but I worried maybe there other media not imported, pls advice..
For media uploads ask your hosting provider to set these permissions :
Files : 644
Folders : 755
Hosting ask me for which folder?
Its for the All files and folders of Wordpress, theme and all plugins.
I’ve solved this issue, all media files shown downloaded…
Thanks for update and acknowledgement.
I am getting this message when I try to import data Sorry, It seems that API server is not available. Please, contact theme owner and report this issue.
My server configuration is the following: php_flag display_errors Off php_value max_execution_time 400 php_value max_input_time 460 php_value max_input_vars 5000 php_value memory_limit 256M php_value post_max_size 256M php_value session.gc_maxlifetime 1440 php_value session.save_path ”/var/cpanel/php/sessions/ea-php72” php_value upload_max_filesize 256M php_flag zlib.output_compression Off
Hi @ Jalerma , There should be no firewall, nginx or strict permissions/curl timeout/cache on server to avoid any kind of hindrance.
If no and problem remains, Reach support team with admin and ftp details to get further support here : http://chimpgroup.com/support/
Regards,
There is no restricted permission or firewall issue. It worked once when I installed it first so since then it’s no longer working. The problem must be on your side.
Could you please deregister the theme from your side. I want to reinstall it
. I have de-registered on your request, you may use it now.
I want to change the title of the widgets tell me which css file should i change?
Hi @ giuben , You can change title from : Dashboard / Appearance / Widgets
Regards,
Titles are capitalized: https://postimg.cc/MMstCrRx I want them to be normal, what should I change?
Which title could you highlight ?
Keep in touch with support team they will guide you how to do it. Thanks
Hi, I have problems with the contact form (Food Bakery) which cannot be changed. An error comes out when I try to open.
https://postimg.cc/zVWMNxH3You are advised to keep in touch and engaged with support team to get support via Whatsapp or via Ticket.
What should I set to send the link on this field? https://postimg.cc/3y0BPS9k
You are advised to keep in touch and engaged with support team to get support via Whatsapp or via Ticket.
How do I configure access with Facebook or Google+? https://postimg.cc/Z0DHtn7W
Hi @ giuben , For Social logins, Social Apps, settings and redirect url’s needs to be configured correctly. Example articles: http://chimpgroup.com/kb/jobcareer/salient-features/api-settings/
Regards,
I want to know if this theme can be linked to WhatsApp feature. Upon registeration, they can put in their mobile number and that should be the number for them to receive orders from our system. Anyone click order button and paid. Information of what is order and their delivery address will be send via whatapps.
Hi @ dedy76 , Theme don’t have such options built-in, so it will require custom work. Could you please explain your customization request along with all clear requirements, list of features, functionalities and estimated budget here: http://chimpgroup.com/crm/index.php/quotation. Customization team will be more than glad to provide you with the counts and quotation as per your requirements.
Regards,
can a visitor search for “food” instead of restaurant? your search is only for “restaurant”. among many restaurants, it would be very useful if visitor can search for “food” directly then choose restaurant from the search result. Hope this can be done soon.
Hi inetstreet , Theme don’t have such option built-in, so it will require custom work. Could you please explain your customization request along with all clear requirements, list of features, functionalities and estimated budget here: http://chimpgroup.com/crm/index.php/quotation. Customization team will be more than glad to provide you with the counts and quotation as per your requirements.
Regards,
Hi, I see there is an option under Foodbakery Setting – Import/Export – Import/Export Locations, is this option used to import locations, and how does it work?
Hi @ SamKalaka , Location bulk import / export option is not given in theme.
Regards,
I just bought the theme and can’t install any plugins
Failed download. Not Found
Plugin not activated. A higher version of Foodbakery Email Templates is needed for this theme. Please update the plugin.
Hi @ eddieneg , Plugins are given in theme packages you downloaded from theme forest. Unzip the main package and get all plugins in Plugins folder and upload it.
If need any help, feel free to open Ticket here : http://chimpgroup.com/support
Regards,
