81 comments found.
I need help. This theme I just bought it and it cannot edit with elementor. I need your help. I think there is an error in the theme. Thanks!
Hey,
Thanks for purchasing the theme. There must be some other issue as it works fine for other people so I doubt there is an error.
I have received your ticket and checking/working on it.
How do I customize the banner, for some reason I cannot find the image with the blue truck to replace it.
Hi,
Thanks for purchasing the theme. Please go to wp-admin/customize/Airtech content settings to change globally, you can also change it for particular page by editing that page in wp-admin and then by going to extreme bottom.
That didn’t work. In that section there is no placeholder for the image of the blue and white van. When I update the images, the site still looks the same.
I replied your ticket. The van on homepage can be edited by editing the homepage in Elementor easily.
Hello any reason why the customize section in WP shows only widgets? I can not understand why this is happening?
Hi,
It appears the theme was not purchased from this account, please message from the account you purchased the theme.
Airtech site on wordpress is just stuck loading up i spoke with siteground they said it was the plugin? Just bought this theme today
Hey,
Thanks for purchasing the theme. Hard to know the reason with looking, Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
Hello, we would like to go with a refund, how do we do this?
Hi,
You already sent a refund request saying its not working, what exactly is not working ? Can you email me at templatation@gmail.com , so that we can discuss deeper.
elementor
Hello,
What do you want to ask, you can email me at templatation@gmail.com
Hello, is the theme compatible with Revolution Slider?
Hi,
The inbuilt sliders in Airtech are not powered by Revolution slider, but you can surely use Rev slider with it, If you face any issue, I am here to help.
I downloaded the theme with Envato elements. But on mobile, the logo remains shifted. How can it be corrected?
https://imgur.com/NviEhJn
Hi,
Please contact me with full details from here https://bolvo.com/support/.
When trying to edit the footer, with Elementor, the sidebar menu editor keeps spinning and doesn’t allow you to edit the footer, or any other piece of the site that uses this plugin.
Hi,
Thanks for purchasing the theme. Can you share screenshot of issue to templatation@gmail.com
The service pages don’t show up in the Menu ares where I can add them. It looks like I can only add as custom URL. Is that correct, or am I missing something, Otherwise its excellent!
Hi,
Thanks for purchasing the theme. I think you are talking about appearace/menus area. Please locate Screen options button on top right corner of same page, there you can enable the Services to show up too.
How can I remove the ajax loader. It seems to hang on mobile view and I really don’t need it.
Hi,
Thanks for purchasing the theme. You can remove preloader by going to wp-admin/appearance/customize/airtech-general-settings/general
Hello , is there any option for the box layout of the home page? I don’t see that option.
Hi,
No, right now there is no option for box layout.
I’ve sent emails but no response. Please, I need help here and the imported data is not showing. Worse, when I change the load settings for Elementor, it will load properly once and then will load all messed up again.
Hello,
I have just replied your email.
How do I remove the Social Media icons in the Team Cairousel
Hi,
Thanks for purchasing the theme. Just leave them blank, if still need further help, Please contact me with full details from here https://bolvo.com/support/ including URL and wp-admin(if possible).
I did, but the circles which surround the icons (even though they are not there) are still there.
I replied your email.
Hello,
I changed the theme color and the header is looking weird.
Menu half which color and the small house effect over the contact form is going.
How to fix it? Thanks
I changed on the code, in case anyone need it as well:
.main_menu .navbar { background: #(new color) !important; }
.box_testi .title h4:before { border-color: transparent transparent transparent #(new color); } .main_menu .navbar .nav.navbar-nav.navbar-right li.request_btn a:before { border-color: transparent transparent #(new color) transparent; }
Hi,
Thanks for purchasing the theme and thanks for sharing the info, let me know if you still need help with something.
Installed the theme but no demo content, i have read some other people faced the same issue but i could not find a solution. How can i be helped
Hi,
Please email at templatation@gmail.coml with valid purchase code.
Here are the instructions to find it easily https://www.dropbox.com/s/p2esbkom754c8ob/purchasecode.jpg?dl=0
Hi, i have emailed through twice but still yet to receive a response. I require the demo content and images. My developer has installed the theme but there are no images or demo content. Thankyou
Hi, I just replied your email.
Please check your email, i have replied
Lets communicate in email for faster response.
How do you change the header image on the linked pages? I can see the default footer but not header under Edit with Elementer.
Hello,
Thanks for purchasing the theme. You can change it wp-admin/customiser/Airtech content
Hi, after install theme i can’t import Airtech Sites,it is normal? Thank you
Hi, I saw you created ticket as well, I replied you there..
Renaming Service custom post type I change as described on the page https://solutions.bolvo.com/portal/kb/articles/renaming-service-custom-post-type
however, nothing changes in the settings I am not a programmer can you help me? thank you 
I replied your email.
