384 comments found.
Hi! I already made a ticket about this and sent you the admin info: I installed the template here http://wakakunan.com/ but I can’t access to the course content, there is only like 12 pages and for example if you access into any of the courses examples, the pages showed the 404 Oops… Page Not Found!
In the Tutor LMS plugin there’s nothing there, I created one but it looks like this: http://wakakunan.com/courses/acuarelas-para-el-alma/
In the Learn Press there is content but if I try open a link, shows the error: http://wakakunan.com/courses/achieving-advanced-in-insights-with-big/
I don’t see the login page example neither.
And the instructions are incomplete, there is nothing there about how to create a course or what is the difference between the Tutor LMS and the Learn Press content.
I installed the Classic Demo. Please, help me with this, i love the theme but this information is not what I bought.
Replied your ticket. Thanks.
Iam unable to raise the ticket on your support platform. While using envato account to sign up it is not redirecting me anywhere. The theme has so many issues as per the theme page it says various payment option but we are only able to integrate paypal. List of course page does not navigate to the course page. Let me know how do I approach.
As our Envato Login comes with Envato API, it can be happen for Envato API connection.
You can send mail here with your issues : tripplesworld@gmail.com
I am looking for support regarding the payment gateway it has only one system How do I add another payment service?
All buyers are using our support system without problem. You can provide email address so that I can open a user account for you.
Please, check the doc from LearnPress : https://thimpress.com/learnpress-payment-settings-the-all-in-one-tutorial/
and WooCommerce. https://thimpress.com/knowledge-base/setup-woocommerce-system-courses/You can use : Stripe, PayPal, Authorize.net, 2Checkout
Regards.
El tema es con pago único ?, o hay que pagar anualmente
We have no expert with Spanish Language. With Google Translate : The issue is with a single payment ?, or do you have to pay annually
The issue is not clear to us. Do you asking about Turitor Theme. Then Yes. It’s a single payment with 6 months free theme support not customization. After 6 months you can purchased support period.
Best Regards.
Hi, I have installed the theme and child theme and am about to install the required plugins, but it says it requires me to install “LearnPress”, but I want to use LearnDash instead. What should I do?
Thanks for your comment.
Did you purchased LearnDash?
Yes I did.
Please, check our Text documentation : http://demo.themewinter.com/wp/docs/turitor/#learndash
and Video Documentation : https://youtu.be/PcKObqkavkc
If you need assistance you can use our support ticket also : http://support.themewinter.com/support-center/
Best Regards.
Hi,
Before get this theme I want ask about: 1. is video upload to youtube and vimo or to our server ? 2. Is payment is active with other paypal getway? 3. Can I make some videos from course is free?
Q1: Yes, you can use video from Youtube, Vimeo . Q2: You can use WooCommerce payment gateway option http://prntscr.com/rxnht9 so payment can be active other paypal getway. Q3: You can set your course free and premium both
Regards.
Thank you alot for your respond
i can use arabia language
Thanks for your comment. Yes, Arabic language support with this theme. Regards.
i need the mail can i send to you
Here is the mail tripplesworld@gmail.com
in which demo your have tutor lms enabled or the demo which compatible?
In your tutor lms demo, the category menu on top in not showing when opened in mobile? so is it possible to show? secondly on course page of tutor lms demo, there is no category, instructor, level, course language, these filters are not available.. as like the skillate theme of tutor lms by themeum check skillate the.. and lso see their website in mobiles, how attractive it is.. and see the course page, where all filters are available, so all these are possible in your demo?
Let us check the demo. As we are using Free package of Tutor LMS all option will not available here. Will update you with the above information.
but course categories, course instructors, course levels, course language these all things aslo available in free version? then why these are not available on course archive page?
Thanks for your notice, yes those may be possible. Let us work on this and will let you know when the demo is ready. Best Regards.
So can i buy it if you assure me that these filters or features wilp be available soon, and it will be desogned apecially for mobiles devices alao where search, menu, category, cart icons shown in bottom wjen open in mobile.. once try to open skillate theme by themeum then yiu will got an idea. And 1 more suggrstion juat make your site colourful which looks like as an educational webaite, but your demos are not so attractive, your demos looks like cartoonist, you must use some different rich colors, as lole some educational webaites.
Thanks for your honest opinion. Don’t need to buy it, let us work on it. We will update you in this regards as early as possible.
Regards.
University, Kids and Classic demo those are colorful. Regards.
Bonjour j’ai acheté votre theme afin d’installer le modele home classic new tout en l’equipant du plugin learndash, je voulais m’assurer que cela est bien possible ? Je rencontre un probleme lorsque je s’installe mon theme la partie cours dans la page d’acceuil n’apparait pas! Quelle est la solution pour la faire apparaitre ? Merci
This is general query comment section. All support requests like this are handled via our support desk. Please, open a support ticket here with site url and admin access : http://support.themewinter.com/support-center/
Note : Please, make sure for using English Language.
Regards.
Hi Team, Yesterday i have purchased this theme . Theme is really good but i am not able to edit existing page or customize new page from Elementor .
This is general query comment section. All support requests like this are handled via our support desk. Please, open a support ticket here with site url and admin access : http://support.themewinter.com/support-center/
Please, make sure you have the following settings on your server :
PHP 7+
Php.ini settings:
max_execution_time = 600
upload_max_filesize = 32M
post_max_size = 48M
memory_limit = 512M
max_input_time = 300
max_input_vars = 10000
Best Regards.
Thanks for your response . Yesterday I raised ticket as well.ticket number (#7218).
Yes i checked server setting and it is same as you have given.
Even Registration page/ Other pages are also not working, as i seen in demo.
Really it will appreciate , if you resolve this issue soon.
We replied your ticket. Your server has not our recommended configuration.
Hi, I need help. I cannot change the footer information where there the 3 boxes, the menu as well as the copyright at the bottom.
Please, check the video : https://youtu.be/qZVydGgSgYs
Full Playlist for Turitor video doc : t.ly/6XNqY
For further assistance please use our support system : http://support.themewinter.com/support-center/
Regards.
Hi, In the demo, which plugins create the profile and shopping cart on the header menu? Thanks
No, plugin. We added the feature with our theme.
For further assistance please use our support system http://support.themewinter.com/support-center/
Regards.
i like the design of home page 5 but it cannot be used with learndash plugin.
We will add other home variation to LearnDash on Next update.
Now for test purpose Install the default Demo. Then copy paste the sections to follow the video doc : https://youtu.be/9hXKqlzWsHY
Without Featured Courses All section can be imported, because they are build with Elementor Builder Section. Further assistance open support ticket here : http://support.themewinter.com/support-center/
Regards.
How do i make the top header menu static so that when you scroll, the menu is always there and showing. Thanks
Please, scroll bottom to top. Regards.
Where is the sticky header enabled?
For further assistance open support ticket here, if sticky sidebar not working: http://support.themewinter.com/support-center
Thanks!
Olá. Como faço para personalizar o footer com elementor? Estou usando o Learndash Demo e não consigo personalizar o footer.
Please, check the video : https://youtu.be/qZVydGgSgYs
Further assistance open support ticket here : http://support.themewinter.com/support-center/
Regards.
How can I use the learnpress demo with the learndash plugins? I like the homepage designs of the learnpress demo but i want to use the learndash plugins. Thanks
Thanks for your question.
We have same demo with LearnDash Plugin. Please, check our doc : http://demo.themewinter.com/wp/docs/turitor/
and here is screenshot from the demo : http://demo.themewinter.com/wp/docs/turitor/images/demo-install.png
Further assistance use our support desk : http://support.themewinter.com/support-center/
Best Regards.
Great theme, can you tell me if Tutor LMS in included with theme purchase or do I purchase separate? Thank you
Thanks for your comment.
The demo runs with free version of Tutor LMS. You will get exact the demo with the Theme purchase.
Regards.
Awesome, thank you!
Thanks for purchased.
Please, use our support desk for support related issue : http://support.themewinter.com/support-center/
Best Regards.
Are the graphics, particularly the clipart images included in the theme?
Yes. PSD file included. Like : Main Home, University and Kindergarten Home. If you need more ask on support to mention the page. Regards
In your theme, there is the possibility of conducting online lessons. So that students can see teachers through video communications and write in chat, or send voice messages? I mean the online broadcast lesson.
Hi, directly theme has no support for this. Here we used 3 plugins may be the plugins have pro feature like this : https://www.wppluginsforyou.com/product/learndash-chat-plugin/
Regards.
compatible buddypress ?
Sorry No.
any plan to integrate buddypress?
Thanks for purchase. Yes, we have plan but not sure about the time. As all of our stuff working remotely for covid-19.
Let us know for further assistance. Regards.
hola, el nuevo demo learn dash se esta importando incompleto, falta el carrucel de cursos.
Did you purchased learndash?
ya lo solucione, muchisimas gracias.
Great. Please let us know for further assistance. Best Regards
