149 comments found.
i need this template, but not for wordpress. Just for a simple html page. is there another version of this template?
Hi. Unfortunately only WP version. Thanks
Hi. Longtime user of this theme. works great. one problem- the hamburger menu does not display on tablets (displays fine on phone). Hamburger menu disappears when screen res. hits 768×1024 and then reappears when res. hits phone size. all plugins/theme up to date. please advise.
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
I don’t know why we can’t have a proper system to deactivate and reactivate the license. I’m having this nightmare every time my website needs scraping and I have to wait for help on activating the theme again. why I should pay for support to do basic user rights? if I paid for the theme I should own it, not pay again for activation every time I install on the same site!!! I tried to contact the author so many times but it looks there is nor response so far.
Hi. To deactivate a theme, click the deactivate button in the license field . I respond to all your messages within a few minutes . Thanks
You don’t need to renew support to deactivate it , just tell us that you forgot to deactivate the theme and we will check and do it for free as I did now . Thanks
Appreciate the quick response, and sorry for being frustrated, the previous site has been removed and we can’t access the deactivate option in the theme. we are using the same site name, host and configuration but the theme is not activating.
I deleted your old activation, please check now and be more careful in the future . Thanks
Thanks for the help, much appreciated. I will be more careful on the future as you advice, but in case we have a hosting issue like we did and we can’t access the website admin panel how I can contact you for activation issues ?
I recommend that you choose a more secure hosting service . Thanks
Good Point
Thanks Pixity ….
You are welcome 
Hello am having many problems with the theme, there are a lot of static contents there. I don’t see to edit the service sidebars, breadcrumbs, Readmore texts, my main language is french, I have installed the loco translate but it seems the theme does not support it, please can you help me here. Also, does the theme support multilingual settup?
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
Hi,
I’ve just purchased theme and installed. The home page is not exactly as per your demo. Following things have issues.
1) There is no second slide as your demo has. 2) Premium Security Departments section is missing images and icons. 3) Still have more questions? form section is not like as in your demo.
I’ve purchased this theme just becuase my client wants exactly as per demo.
Please tell me how can I fix these things.
Here is my site so you can compare your original demo and my site: https://www.dotheydeliver.ca/Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
ss

How can I edit the footer?
Hi. Please check documentation – FOOTER SETTINGS . Thanks
I did, all those options are turned on. WHERE can I edit the footer?
Admin dashboard – static blocks – footer . Thanks
Hello,
I just tried to import the demo but I get this error: Reason: http_request_failed – cURL error 60: SSL certificate problem: certificate has expired.
Your SSL has expired and I can’t find the files to import it manully. Please respond asap
Hi. Please use second method for demo import Thanks
I have found the import file but the upload stays at 0,03%
Please use support forum http://support.templines.com/ and our support team help you . Thanks
Hi! i am purchase your theme i need help home page 1 nav style i dont like can i exchange nav style home page 2 nav fix on home page 1 please help me? how to home page 2 nav apply on home page 1 i am waiting your reply?
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
hello, I am trying to activate this theme and I’ve got this error message :
Tue Jul 30 02:40:08.524134 2019 pid 108 PHP Fatal error: Uncaught Error: Call to undefined function submit_button() in /opt/bitnami/wordpress/wp-admin/includes/file.php:2164\nStack trace:\n#0 /bitnami/wordpress/wp-content/themes/proguards/fw/core/core.files.php(203): request_filesystem_credentials(‘https://s3-k9.g...', ‘ftpext’, false, false, Array)\n#1 /opt/bitnami/wordpress/wp-includes/class-wp-hook.php(286): proguards_init_filesystem(’’)\n#2 /opt/bitnami/wordpress/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(’’, Array)\n#3 /opt/bitnami/wordpress/wp-includes/plugin.php(465): WP_Hook->do_action(Array)\n#4 /opt/bitnami/wordpress/wp-settings.php(509): do_action(‘after_setup_the…’)\n#5 /bitnami/wordpress/wp-config.php(99): require_once(’/opt/bitnami/wo…’)\n#6 /opt/bitnami/wordpress/wp-load.php(37): require_once(’/bitnami/wordpr…’)\n#7 /opt/bitnami/wordpress/wp-admin/admin.php(34): require_once(’/opt/bitnami/wo…’)\n#8 /opt/bitnami/wordpress/wp-admin/customize.php(13): require_once(’/opt/bitnami/wo…’)\n#9 {main}\n thrown in /opt/bitnami/wordpress/wp-admin/includes/file.php on line 2164, referer: https://s3-k9.gcloud.bara.ca/
Can you help ?
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
The theme won’t allow me to verify the purchase code. I removed it from the dev site and activated it on another URL but it won’t activate. I tried verifying it on your support site but I just get an error message saying too many requests.
Hey. Please email Me using the author’s contact form . Thanks
I have purchase safeguard theme. How to update theme with latest version, give me the steps for updating theme
Give me the email id for communication
Hi. Please check documentation . Thanks
How to update these below file jquery-migrate 1.4.1, bootstrap 3.3.6, less 2.7.1 Also give me your mail id for communication
Please use support forum http://support.templines.com/ and our support team help you . Thanks
how to upadate bootstrap 3.3.6 to boostrap 4.3.0
The theme uses its own styles . Could you describe more clearly why you need this ? Thanks
Actually our client was test the site and getting the threats. how to send the screenshots or excel file.
If you have any problems please use our support forum and our support team help you . Thanks
hi do you include installation?
Hi. Yes. Thanks
Hello there, i can´t install my theme because everytime when i try to activate it, it showed to me: THEME NOT ACTIVATED. I use my purchase code from envato here.
Hi. Please email me yours using the author’s contact form . Thanks
Hi there, Please I would like to know if this Theme is compatible with ELEMENTOR.
Hi. This template is built using WPBakery Visual Composer unfortunately I didn’t test it with the ELEMENTOR . Thanks
I’m in Ghana and I can’t use my Visa card to purchase because it’s not part of the countries. Please help !!!
Hi. Please contact envato support to resolve this issue . Thanks