233 comments found.
Hello
it this theme 100% compatible with these 2 apps :
1- Loox ‑ Photo Reviews
2- Candy Rack — One Click Upsell
Hi! Our theme is compatible with all correctly installed apps. Each app has own instructions for installation.
We are expecting new widgets from time to time. This will make your theme more fine and awesome 
We are pleased to inform!
We have uploaded new best skins (shopify theme) Electronics, Cosmetics and Games based on FOXic Shopify theme.
Great theme by the way and I really like it. However, I have 3 problems right now. 1. The photos of my collection are not appearing on the storefront. 2. I am using custom design button for printful on product page but it’s not appearing when I installed this theme. 3. I registered in the support but I didn’t get any confirmation email to click.
Hi! I have just confirmed all requests. Try to log in, please in ticket system.
Hi I have created a account on: http://help.big-skins.com/ and could not log in and keep getting ‘Account confirmation required’. But i didn’t receive any email confirmation, pls help
Hi! I have just confirmed it manually. You can log in.
i want more icons like laptop,tab, phone and more. how i can get list of all icons and codes, so that i can add them?
Hi! Create ticket here http://help.big-skins.com/ and our developer will answer you.
We have a pre-sale question about your statement: “many built-in localizations”
For example, is it possible to display “Price per unit for this product”?
Look here:Thanks in advance for a quick reply
Hi! Such option from the article is absent in the theme and can be added as custom work.
Thank you for your prompt reply
Pre Purchase question….
1) i have realy long titles of product as its for electronics, does your theme stiil maintain those titles and balace look on collection pages?
2) i have product images diffrent sizes, does your theme has ability to mainatin images?
I just cant stop myself from purchase. HAHA!! I hope, above points will not create the issue.
Hi! 1) Yes, we have option where you can truncate title size 2) Yes, full image aspect ratio control for nice view
I would like to have some individual adjustments to this design. Do you offer this service for a fee?
Hi! Sure, write all tasks to bigstepscenter@gmail.com
My login password is not working, and when I click the reset link in my email, that doesn’t do anything but take me to the login pass. Can you email me a temporary password to login please?
Hi! I have sent the task to the developer to generate new pass. We will send you by email.
Hey, nice theme! Please add ajax quantity changer in minicart. Other than that the theme is perfect!
Hi! Truth be told such feature is not trivial and base, 4/5 downgraded our average rating and we will disappear from best-rated themes. It is very bad for young heme. Set please 5/5 and such a feature I will add during a few days.
I have raised to 5/5, thank you for reply!
Good!
hi! Can you help me to put the Spanish language? thanks
Hi! Our support will help you today in 8 hours. Our time is 2 hours after midnight. We are waiting for staff invite to bigstepscenter@gmail.com
I have a problem with my theme the file don’t have some things it need for my shopify
Hi Could you please explain more about the problem you have? I advice create a ticket here help.big-skins.com
Hey I just opened a ticket
Is Shopify and these themes similar to that of a php-based CMS or ERP, meaning would I have a code base and it’s editable and customizable through code as well as having the ability to easily integrate with custom code via custom plugins, customized themes or child themes. I’m a php/.net/JS/SQL developer. I’m just trying to find the best ecommerce shell of a ecommerce solution to hook up my data connection string and swap out fields with applicable fields and have it iterate and display my items in my database as per a SQL query or stored procedure. I know shopify is good and easy, but can I be more skilled and get more benefit or am i limited to what shopify and shopify add-ons and library plugins (or however plugin/addon distribution is done), Thanks in advance.
Hi! Dev info you can see here https://shopify.dev/concepts/shopify-introduction
All my product images are transparent. Why when I click product page the images background is black? I need transparent.
Also my product descriptions aren’t showing
Hi! Write a ticket here, please, http://help.big-skins.com/ and our support team will help you asap.
Hello, these theme looks clean yet powerful; exactly what I’m looking for! Safe to assume it will be easy to adapt to a toy/collector store? By this I mean having a deep menu system; for example Diecasts > Hotwheels > (10+ sub types of Hot Wheels)
Hi! By default 5 levels deep, but we can extend to 10
best thing about this theme is product page designs. Best in class. Good luck with sales
Thank you Truth be told the product page is really very versatile. Collection page has the same story with layout settings in backend(a small honest promotion from me:) )
NEW TICKET SYSTEM LINK http://big-skins.com/help
Hello, I have purchased your theme but i want the electronincs skin. Wich folder is this in the zipfile? Also your ticketsystem is out of working Let me know!
Hi! Sorry for temporary inconvenience. We are fixing server now with technical support. I will notify you here when the support server works.
Oke, no problem! When can i upload the new electronics skin of the update?
Electronics is a new skin from latest version 1.1 . We wait for approvement. This pre set will be available on wednesday. But we can send you it tomorrow by email, because we are fixing server issue with support in rush mode(
The support system is working now http://big-skins.com/help So, write your request and our developers will help you with detailed answers.
Yes i like it to receive it today so i can build my store Do you have my email?
Okay, today will be official release of the 1.1 version. You and all our customers will be reported by email.
It would be great if you can provide a changelog when we get an update.
Hi! You have 1.0.0 The latest is 1.0.2 The difference was only in ‘load more ’ button on collection page. But we fixed it each our customer store without their notification. So only One log was ‘Load more button on collection page was fixed’. If load more button on your collection page is working well then your theme is fixed by us as well. We will write logs when 1.1 is ready in a week with something new features.
OKAY
