12001 comments found.
Hi Support, is there mega menu incorporated in listingpro theme? if yes, then how can I set it up?
Hi richbier,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
There is no mega menu included with ListingPro. We cannot guarantee or recommend any 3rd party mega menu plugin but we don’t see any reason why it shouldn’t work. But even if you end up using a 3rd party menu the listingpro search bar will not show inside the mega menu without some customization.
Also read https://docs.listingprowp.com/knowledgebase/is-it-possible-to-use-3rd-party-plugins-with-listingpro/
Can the ratings be shown with stars instead of numbers?
Hi hcoliqueo,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes absolutely. You choose the style you want. The style also changes based on Single rating or Multi Rating feature you choose.
Can the theme design orientation support listings with very few or no photos? We are planning to implementing it in local community where people have not adopted so much new technology.
Hi hcoliqueo,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes you don’t need to have images on listings. It will work for your use case based on the information you provided.
can i see any example in the front end for only text listings? a local community from gvnt here is interested but i need to show theme a more simple look and feel (but professional and engaging for this kind of content) thanks in advance
Sorry we don’t have an example right now but if we find it we will share with you. In mean time you can get access to live demo and try to change the style to get an idea https://listingprowp.com/support
ok i will, thank you please update me if you find an example!
Please enable your profile contact form so we can send you the links.
Yes, its done
hi, will u send me?
We just sent you a message.
Hi hcoliqueo,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
1- Can our customers upload PDF file and their voice record?
2- is there a visit counter for business page that count number of page view(I am talking about business page)?
3- Is there vertical or horizontal advertisement space for Ads Banners?
4- As website owner, Can we hide phone number of free plan users?
5- Can customers add their samples and demos or related projects to their own pages?
6- Can customers add one or more than videos to their own pages?
7- Can we show adds to customer based on their ip, for example visitors from Toronto see different ad from whom in Quebec City?
Thanks in advance for your help I know your time is valuable and I appreciate your attention
Hi saha66,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Saha66 i have already responded to your question in the previous comment. You can see it here https://themeforest.net/item/listingpro-multipurpose-directory-theme/19386460/comments?page=352&filter=all#comment_24067151
But I am also pasting them here just incase.
Hi Thanks for your patience. Please see our response below.
1- Can our customers upload PDF file and their voice record?
This might not be possible but we can double check and get back to you on this on.
2- is there a visit counter for business page that count number of page view(I am talking about business page)?
We have user dashboard which shows the user views of a business listings which the listing owner can see https://youtu.be/serCZKzqGoE
Now Admin Dashboard is also available.
3- Is there vertical or horizontal advertisement space for Ads Banners?
Yes
4- As website owner, Can we hide phone number of free plan users?
Yes you hide contact info which includes address, phone number, website etc. But you cannot only hide phone number.
5- Can customers add their samples and demos or related projects to their own pages?
Yes
6- Can customers add one or more than videos to their own pages?
Yes
7- Can we show adds to customer based on their ip, for example visitors from Toronto see different ad from whom in Quebec City?
Not sure which ads you mean. ListingPro has a built it listing promotion (Ads Campaign) See https://docs.listingprowp.com/knowledgebase/how-to-start-an-ad-campaign
Even though our ads are targeted we don’t restrict ads. If you are talking about Google ads or something else then please clarify.
8- Is this theme multilingual support? 9- Is’nt it RTL support yet?
Multi-languages plugins such as WPML or qTranslateX are not officially tested. But many of our customers are using such plugins to offer multi-languages on their directory.
Hi saha66,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, is it possible to use this theme as a marketplace for users to trade different listed items from their inventory with other users items? i.e. listing a bunch of baseball cards and trade them in for other cards which users listed in their inventory. Thanky in advance!
Hi r1kkon,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thank you, i am looking forward to your answer!
ListingPro is an end-to-end Directory and not a Marketplace or Classified solution. Please kindly read the following FAQ to understand what’s possible.
https://docs.listingprowp.com/faq/can-i-build-an-airbnb-like-marketplace/I cannot guarantee but from my understanding of your use case it could be possible with our Menu Management System feature.
Menus Management System is not just limited to restaurants. It’s an extremely powerful feature that is often overlooked. Other businesses can also use this feature to showcase their product or service offerings to customers.
Please watch the following video to understand how our menu feature works and may be you can have a work around to use it for your need.
https://youtu.be/wI-kuQlF99g
But again please also test our demo, the access details are available https://listingprowp.com/support
Hi r1kkon,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Anyway to get nearby listings below the content rather than the sidebar?
This will require some customization. You might check the FB community if someone has tried doing that and can share with you. Let us know how that goes.
I’m having problems importing all demo pages and WPBakery elements. Not all of WPBakery elements are showing. I already checked PHP configuration params and also increased a few. What can I do?
Hi misskbar,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I’ve been having problems trying to import Gutenberg made content to WPBakery (the text doesn’t always addapt to the shape of the box). I thought that I could use Elementor. Do you think that it will work better than WPBakery?
As to aesthetics, I think that WPBakery could do a better job imitating the aspect of ListingPro in pages and home. I would like to know your opinion on this.
Apart from that, I would like to know how to create blue category icons (hotels, restaurants, etc) overlapping the images. Did you use WPBakery or Elementor to do this?
And, lastly, I would need a tutorial apart from the video.
Would it be posible to have an email to write to?
Thank you
Hi Forward2020,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello Natyra, thank you very much. I have already sent you an email through the link that you send me. Best Regards
Thank you!
I am loving this theme & enjoying its review. Before buying, I m just confused with hosting. Such a big plugin wont work decent with shared hosting I believe. What you recommend. An official guide on hosting from you will be of much help for me or anyone.
Hi keshavsays,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for your interest and we appologize for the delay. Here’s our server requirement document and additional related docs.
https://docs.listingprowp.com/knowledgebase/what-are-the-server-requirements-to-install-listingpro https://docs.listingprowp.com/knowledgebase/how-much-data-can-listingpro-handle https://docs.listingprowp.com/knowledgebase/what-should-i-do-to-improve-my-site-speedYou can also check with our community if they have any good recommendation for hosting.
Hi keshavsays,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Are there any better looking lead forms where we can design the look and messaging, the existing one is crap all it says is “admin” with a pic and some generic fields, which i can’t edit!
Hi fusiondesigner,
We are sorry you are running into an issue. If you need technical assistance please kindly read the following article.
What should I do if my support expired?
Best Regards,
Natyra from Cridio
Customer Success Ninja
With the new Lead Form Builder you can build a custom lead form that is global (applies to all listings) as per your requirement. Even the listing owners can build their specific custom lead forms. Watch This Video: Lead From Builder in Action
But as of now the styling of the form will need to be changed using CSS. Hope this clarifies.
Nice good job
Glad you like it 
Hello, How are the categories (icons) created below the slider CREATED? with WP Bakery constructor or with Elementor?
Hi Forward2020,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello Natyra, thank you very much. I have already sent you an email through the link that you send me. Best Regards
Thank you!
I purchased this theme 4 months back, when trial run, every day some security problems and errors, so I can’t launch my site perfectly, please advice me about
1.must have security and automatic backup plugins for listing pro (best ones)
2.any plugins like HideMyWP supported?
3. how to hide my site from theme detector, BuiltWith ? when I activate a plugin the site crashed that’s why.
4.any other blog themes available rather than blog settings
5. how to hide blog banner (in my opinion a pathetic one)
6.how to hide page titles ( in contact page home.contact, about page home. about) and also all pages banner??
7.any email templates available? wish to get a trial or free up to 1000 subs email blaster plan for all purchased customers. or give a complete features
8. I am from Kerala, India, I cant setup NEARBY options correctly, why?
9. all the question because I need a perfect never stopped directory site,
Hi Lijo055,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
waiting for your reply
Please kindly check my responses below.
1. #2.
Please read our policy regarding 3rd Party Plugins. https://docs.listingprowp.com/knowledgebase/is-it-possible-to-use-3rd-party-plugins-with-listingpro/
You can get recommendation with our FB Community. Join Facebook Community
3. You might again need to find a plugin to do this or need to Google or can check on FB community.
4. ListingPro is an end-to-end directory solution with require Theme and Plugins. It’s not just a Plugin. You cannot use another Theme with ListingPro.
7. Sorry I don’t get your question. Can you please provide more detail.
5. #6. #8. #9.
These questions need further investigation by our team so they may require your site and login details.
Please click here top open a ticket
Thanks!
Hey there!!!
We want to inform you that we have just launched a Payment Gateway for India – RazorPay and now you can monetize your directory with ListingPro.
Get Razorpay for 75% Off for limited time!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi there,
Just wanted to let you know that now you can get the PayU payment gateway FOR FREE!! https://listingprowp.com/downloads/payu-india/Best Regards,
Natyra from Cridio
Customer Success Ninja
I noticed in your demo that if I’m in a city that is part of a metropolitan area, search results are zero. For example, I’m in Renton, which is a smaller city within the Seattle metropolitan area. Is there a way to set the radius of metro area so smaller cities all around are included?
Hi j007w,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for your patience. We do have Near Me feature and you can learn more about it in this article. https://docs.listingprowp.com/knowledgebase/how-does-near-me-filter-works/
Hi j007w,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
How do I change the text in the tooltip that popup when I hover over a question mark in the pricing plan?
Hi techshoplive,
We are reviewing your comment. Please checkout our Post-Sale Help Center for FAQs, Docs, Video Tuts, Community and more.
For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
I’m trying to update the theme to the latest version (2.5.7) but it gives me error and the theme breaks. I no longer have the support because I only limit myself to updating the theme. What can I do?
Hi annabruno,
Did you follow this guide https://docs.listingprowp.com/knowledgebase/how-to-manually-update-listingpro-wordpress-theme ? If yes please let me know
Best Regards,
Natyra from Cridio
Customer Success Ninja
Yes but there is a problem because theme is broken
Now is ok, thanks
Happy to hear that! 
!
Best Regards,
Natyra from Cridio
Customer Success Ninja
I wanted to ask a pre-sales question, is this capable of clients signing up and creating their own bookings items – so then other users can book it out for a cost per day (e.g. chair, table or car) I want to charge a 10% commission on all transactions made through the website. Users will be Buyer and Seller with profiles Information such as available dates and times are shared between suppliers and users. Can this theme achieve this?
Hi massamedia,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thank for that! The answer to my questions aren’t there – can you please follow up and confirm if this can be achieved if I used custom types for different purposes
Sorry for the delay in our response. We have a built-in FREE Appointments Booking system available.
You (directory admin) can earn by creating pricing plans for business listing owners. Also once the listing is added you can allow users to promote through paid Ad Campaigns. But the directory admins cannot earn Commission per Booking.
Thanks for your patience.
Hi massamedia,
Just wanted to follow-up to check if you are still interested in ListingPro. We are here to make sure all your questions are answered to help you decide if ListingPro is the right fit for you.
Click Here to Visit PRE-SALE Resources
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I have an active license on a live site. I put on the localhost(wamp on my laptop) the demo version of the restaurant directory. With the same license i want to activate the test version and not working.Has anyone else encountered the same problem? When i want to activate the test version on my localhost wamp server i am redirected to this page http://localhost/restaurantdirectory/wp-admin/admin-post.php and is a blank page. Solutions? Thanks.
Hi bobyz01,
We are sorry you are running into an issue. If you need technical assistance please kindly read the following article.
What should I do if my support expired?
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for your patience. Did you able to resolve this? I am bit confused but based on what I understand I will try to guide you but we will need more information. When you are activating the license you have two options TEST or LIVE. If you already activated TEST locally then you cannot activate TEST again. Please kindly try to create a loom video if possible and send us video link via our profile page or via https://cridio.com/contact
Curl is required for activation. Please check on Local host curl php extension is enable. Google “how to enable curl on localhost” Let us know if you need further assistance.
I didn’t solve it. I did not succeded to activate the license on TEST. The “test website” is on my laptop, not online. Curl is enable in wamp.
Please check your email g**22@outlook.com we have sent you further instructions.
Hello, i had issues with my database email. Can you resend me that email please? Thanks.
Hello, i have a issues with my licence. I have a website live and i want to update it to newer version. I can`t update him because i receive this message: Invalid license key
I bought the licence key from envato more precisely > Purchase Date: 2018-02-09 16:02:35 UTC
So … how do we solve this?
Please download the latest version 2.5.8 (released today) and try again. Thanks!
Hello guys. I think there are problems with the translations. Many elements of the theme and the plugin despite having modified the translation file are not shown in the front-end. For example, all the texts (Listing Title, Phone, etc.) that are present on the registration page continue to be in English. How do you solve this problem? Thanks a lot.
Hi deversus,
We are sorry you are running into an issue. If you need technical assistance please kindly read the following article.
What should I do if my support expired?
Best Regards,
Natyra from Cridio
Customer Success Ninja
We are assuming that you have already tried clearing the cache and testing it. I am having our team look into this for you and get back to you asap. Thanks for your patience and we are really sorry for the delay.
Load listingpro plugin language file for Listing Submit page. But if FES Form Builder will be enable then Loco translation will Not work in that case.
Please watch this video: https://youtu.be/1DgyMub7nk4
i had uploaded various size of category image even up to 3000×2000 px.. however it is still look so blur, can you please check http://gowheredabao.com/wp/
managed to solve it
Hi fen21,
Happy to hear that!
For tech-support please Open a Ticket Here.
Best Regards,
Natyra from Cridio
Customer Success Ninja
In the pricing plan next to duration when claiming business there is dummy text. How do I remove that text?
Hello,
You can simply change this text using loco translate to your own words, For more detail see this article. https://docs.listingprowp.com/knowledgebase/how-to-translate-listingpro/
Thank you.
Hey I downloaded loco Translate and searched for the text. Turns out its a hover text in a tooltip and loco translate can’t locate it.
Please open a ticket for further assistance help.listingprowp.com
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