291 comments found.
Hi, I would like to know if it is possible to set these theme for the use of only one agent. Thanks!
Hi, thanks for your interest my theme. After create account for your agent, you can restrict/remove feature register new account, that is it. In case you don’t know, we are here to help, don’t worry. Any questions, let me know. Thanks
Hi, do you have any documentation about front-end property submission? Thanks
Have a video guide to submit here: https://www.youtube.com/watch?v=8F49vmI5nG4&list=PL_DzVbdOfv7HMLlhz56gRdnGUk2MMydiH&index=7 (this use for difference theme but feature are the same) Thanks
Hello,
Nice theme,I have some questions: 1- when i have changed the main color it’s not applied on the theme ( after clearing cache and test from incognito ) check here https://property-eg.com/new2020/ ( new color is #5abdb3 ). 2- i will use the theme in arabic language. is there ar language file to translate static texts?
thanks
Hi, thanks for your purchased my theme. A. With color: please check your page using Preset Options or not. If using, you should change in Preset. B. My theme haven’t got file ar language. You can translate easy via Loco Translate plugin.
AND I will explain for you more clear how my theme work: 1. My theme used 2 Options type: PresetOptions and ThemeOptions. - ThemeOptions: settings default value for entire website 2. PresetOptions: if you want one/someone Page look like other(the rest of website) => settings here then apply it to Page you want, they will overriden values from ThemeOptions. 3. In my theme, you can show 30 pages with 30 styles difference each other and the rest are the same style. 4. If you want to use 1 style => go to ThemeOptions setting values there and remove all Presets of all pages. Done. Hope you understand it. Thanks
Hello, is it possible to also add additional custom submission forms? and also add the additional property fields to a specific submission form? thank you
Hi, thanks for your question. Unfortunately, can’t addition field to form without change code. You can hire someone to do that. Thanks
I would like to know why these errors that I leave in the photo and how to solve them.
Image of errors: https://ibb.co/RH93BWh
Thanks for your contact. That is problem by php version. You follow path and edit file Less.php, change “continue” to “break” on these line error. Done. Or go to my help desk https://sp.g5plus.net create topic there, our support team will send file to you. Thanks
Hello, why can not I add an image to the title
Hi, thanks for your purchase my theme. Please take screenshot to show me exactly where you want to add. And hope you go to my help desk at https://sp.g5plus.net create topic there, our support team will check for you. Thanks
I went to the support service. I hope I did everything right and you will see my message
Don’t worry, our support team reply one by one everyday, we will process it soon for you. Thanks
Hi, I like your theme. It is possible to show the property details, and not showing the agent information until the user make sign in?
Hi, thanks for your interest my theme. We can do customize(Free if your request is not too much) for you if you bought my theme. Carefully, you should tell me what you want here, then i will answer. Thanks
What I want is very simple. The details of the properties will be shown without contacting the agent. There will be a button to send message only to admin.
Yes, i can do but as previous message, you should hire us or someone to do custom job for it(if you are not a developer). Thanks
hello how can i translate property types and status…etc
i translated the ere plugin. but there’s no strings for items like property types and others
Hi, thanks for your purchased my theme. You also need to translate my theme, just ere plugin is not enought. Thanks
i translated the theme too but any select items like property types, status and others are not translated and there’s no way to translate it other than editing the text. it doesn’t support multi language
I think you mistake something there, please go to my help desk at https://sp.g5plus.net create topic and leave your WordPress account(FTP account if can), i will check for you. Thanks & waiting your response there.
hi there, why is my site format and contents messed up, bluehost said to contact you. my site is rayananjum.com
Hi, thanks for your purchased my theme. BUT: Did you contact us for support at https://sp.g5plus.net ? if yes, give me your topic here, if no, please go to there for further support. And if your website suddenly happened, i think may be hacked. Thanks
Hi friend. Could you please help me.
how do i add the new property attribute.?because there is one important attribute that does not yet exist for listing in my country (Indonesia). I have to add atibut certification. such as Ownership Certificate & building rights certificate. just check list attribute, same like property features. Thank you very much.
You can define new field here: http://prntscr.com/qvw7uk then enter value here: http://prntscr.com/qvw7yb result view here: http://prntscr.com/qvw82l Let me know. Thanks
ok i will try. thank you very much for the support.
You can go to my help desk at https://sp.g5plus.net for faster support. Thanks
Hi support, My website is showing ‘targeting continue error issue in less.php’ on the homepage.
Hi, please create the ticket in the support site: https://sp.g5plus.net and send your website account (if you can) so that we can fix for you. Thanks and best regards!!
Hi Dear,
I want to show only Street Name not Number, how can I do it?
Please help
Where do you want to show? Please give url to know more and go to my help desk at https://sp.g5plus.net for further support. Thanks
I have sent you a ticket. Please help me to sort out the problems I got.
Dear G5Theme,
Please reply me on the ticket. I am eagerly waiting for that
Hi, sorry for replied to late at this time. We off for TET holidays so please patience with us a bit. Hope you understand with us.
how to disable map feature in benaa theme?
Hi, Benaa theme have many map positions. Please tell me clearer the map position so that i can support faster. Thanks and best regards!!
Hello, I want to buy a Benna theme .The theme is ready for translation ? I need Russian
Hi, thanks for your question and interest my theme. Unfortunately, my theme haven’t got it, i already provide po/mo file which you can easy translate to your language. Any questions, let me know. Thanks
I will not be able to translate the theme plugin?
No, you can do it easy, my plugin already translated to 6 languages, here: https://wordpress.org/plugins/essential-real-estate/ Thanks
Hello, presale question: the theme is it compatible with Slider Revolution plugin? Thanks
Hi, thanks for your interest in the theme. Benaa theme is compatible with Slider Revolution plugin: https://prnt.sc/q5ccp3 Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you. Thanks and best regards!!
Hi team can help & tell me -how to set & change slide show properties? -How do you set & change featured properties? can you send me, video tutorial Thanks -GBU
Hi, You can change slider show properties with filter as you want: https://prnt.sc/q0u6wh and you can go to Properties and click in “star” to mark Feature properties: https://prnt.sc/q0u8q3 Thanks and best regards!!
Ok thanks atas Lot.!!
I have bought the theme and i have been integrating API, but my google maps are not working. This is my website http://www.darioaoiz.com/
Thanks for your sending the question
Thanks for your purchase my theme. Please re-check with your Google Map API key: 1. Did you done http://prntscr.com/q0cnib ? 2. Is your Google account add Credit Card? Or fastest, go to my help desk at https://sp.g5plus.net, create topic and leave your account WordPress there, i will login and check & fix for you. Don’t worry. Thanks
hello, i bought this item to make a latin amercano portal. and i need to filter the properties by countries, and the advanced search does not bring information from the countries. example venezuela has properties and they are not shown. i need your help urgently.
Hi, if you purchased the theme, please create the ticket in https://sp.g5plus.net/ and send your website account (if you can). We will support for you faster. Thanks and best regards!!
Not all of the property status buttons are showing on the property page to sort by status. https://peacefullivinghomes.com/property-city/syracuse/
There are six different labels that should be showing. Please advise
Thanks for your information. Please create topic on my help desk at https://sp.g5plus.net then give us account WordPress to check. Thanks
Hello, How can i change google map location in Contact Page? Thanks
Hi, please go to “Edit page” in Contact page: http://prntscr.com/pf2mk3 then you scroll down and change your Latitude and Longitude: http://prntscr.com/pf2mso Hope this helps. Thanks and best regards!!
I don’t see Latitude and Longitude. Only API KEY
Hi, please click in the triangle icon to see the Latitude and Longitude: http://prntscr.com/pf5b3n Hope this helps. Thanks and best regards!!
working now. thanks
Hi, I’m glad to hear that. Let us know in a ticket of support site: https://sp.g5plus.net if you have some more questions related to the theme.Could you please vote for our item in Theme forest (View guide here: http://i.imgur.com/NWG5jQn.png)? Thanks and best regards!!