43 comments found.
Hi! On the service cards i would like to know how to edit the padding so that the boxes are equal size in height. I have 6 service boxes and one of the excepts is 6 lines and others have 3 and looks messy. How do i reduce padding on the service box that has 6 lines in order to make all the boxes the same size. Thanks
Hello,
Can you send me screenshot?
Thanks
Hello, i have pre-sale question, i found that home 3 (Dark) its only home page but if i want to apply this dark mode to the whole is there an option or not?
Hello,
Option not available, dark version only available in home 3
Thanks
Hi! excelent theme… i want to set up a MEGA MENU, i see the option and created one, set up a submenu as MEGA MENU but i cant make it works how i want. Where can i see documentation for MEGAMENU on WAMTHEME? Thanks a lot!
Hello,
I have not updated the documentation for this. Can you share me screenshots of your work?
Thanks
Hello, i would like to buy this theme but i’m scared about few reviews and few updates. If I have any problems can i request a refund?
Yes, I will refund when unable to fix the problem with you. Thanks
Hi I am not able to upload theme its showing The uploaded file could not be moved to wp-content/uploads/2021/11.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
where to contact for sales enquiries, have couple questions
You can post questions in this comment. Thanks
Hey there,
I hope you are all well.
Just a simple question:
Will there be future updates of the Wam theme for Wordpress updates?
We own a digital marketing agency, we have made really great website with your theme and we don’t want to make changes again soon.
Thank you!
Best regards
Hello, my theme failed to load properly and was paused within the admin backend.
I think it’s due to a wordpress update. What should I do?
Theme is in 1.02 and wordpress is in 5.6.1
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
May I have access to documentation before purchasing? I would like to check server requirements and other things.
Hello,
We do not publicly link documents. Documentation is included in full package.
Thanks
Hi there, I’m having trouble installing your theme. it is not adding the demo content properly.
it just adds it in one text box.
My purchase code is: 032e3776-1d77-4a74-a6f4-55c6f7ccfd43 The domain is: fuzioncreative.co.za
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello, I have an issue with the video button that is misplaced. Exemple http://ideogram.be/portfolio/after-movie-carritatif-tatoo-day/
Do you have a solution?
yes i has and try to upkoad it to wordpress but it wrote that the style.css file is lost from the template
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
There iis a style.css file is lost ? i can’t setup the theme on wordpress
Hello,
You have already installed the wam.zip file?
Thanks
Hello, tell me how to change the breascrumb title on the portfolio pages? Thanks.
Hello,
Would you like to change the “Portfolio” text?
Thanks
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Create
Let me check!
Hello, I don’t have the template yet but I would like to know if there is an option to change between dark and light mode, like a switch or something either for the customer or for administrator
Hello,
This theme has no option available.
Thanks
Such a beautiful theme and so few reviews. Whats the catch I wonder. The pricing table is not intuitive on mobile. Can we have 2 pricing tables one below the other on mobile view. The stacked view is not user friendly.
Hello,
I will update this issue. Thank you for your interest in the theme.
I have updated. Please check. Thanks!
Thank you very much. Much better!
More questions.
1. Can the buttons at the top be centered in mobile view? Right now they are little towards the left on mobile view.
2. Is it possible to do away with the video at the top if we don’t need it?
3. Can the monthly/yearly option for the pricing block be removed if we need only one-time payment option? I guess by CSS.
4. Can we delete any block (for ex portfoilio) if we don’t need it?
5. In the mobile view, can we have blog posts one after another if we need it like that?
Yes, issues are possible. Thanks
Do you mean solutions to the issues/questions are available with the theme right now?
The problem will be fixed. When you buy a theme, there are any problems. You can create ticket and a support team will help you.
One final question. Can the dark header on the “Home Demo 03 (Dark Version)” be applied to other pages like blog post page and blog grid?
How can I edit the text on the services carousel?
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/sbmh4w
Thanks!
Great, thanks! Final question: where do I go to change this for each page? https://gyazo.com/76642aeb68a961a1f25a900ecb213623
Would you like to change the image for each service?
Yes, I would!
Also – for some reason the footer color isn’t changing for each section? Heres an image. https://gyazo.com/034b8436a7514cb6abaf45f8a63019ad
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
I will update option.
Thanks for your submission!
Just submitted that ticket!
Hoping to get answers back on both of those questions! Would like to change image for each page header
Yes, I answered you in the ticket. Thanks
Ok. Last thing im trying to figure out, how can I change this background/text? https://gyazo.com/082c978428311d2bf1213387921c1e0b
You can find here: Theme Option – Page Title.
Thanks. I tried changing but theres pretty much zero options to choose from. It says “About Us” for every one of my pages even though that isn’t title? And how can I change that background image?
https://gyazo.com/2f0abaf99c83d87a16ebd18d917d9e4eThank you
You can find option for the problem here. Please see screenshot: https://prnt.sc/sjc6yz
Thanks
Ok great, thanks so much!!
Final thing, do you know how I can change this image? https://gyazo.com/81fb093242f8e7a4b4f3cd0e9a2cdb2e
Thank you!!!
Hello,
You can overwrite file here: https://prnt.sc/sk158t
I will update options in the next version.
Thanks
Hello, How to change the home2 logo. its in the name of custom-logo1 but i changed the custom-logo1 to my logo still not working. Kindly guide me https://prnt.sc/s50gao
Hello,
You can find option for the problem here. Please see screenshot:
https://prnt.sc/s54jmg https://prnt.sc/s54jt2Thanks!
Sir can you guide me how to manually import demo content. Because the documentation it show upto widget import and there is nothing about content import. Am facing an issue in auto demo import option. It shows error at the time of import but the datas are imported and the media files are failed and some are broken.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
I will install the demo data for you.
Thanks for your submission!
Regards.
Hello,
You can use custom css:
.ct-service-grid1 .grid-item-inner, .ct-service-carousel1 .grid-item-inner {
text-align: center;
}
Thanks
thanks!
Hello! Where do I go to change the color of buttons? (orange play button on video, specifically)
Hello,
The button color is taken from the main color. You can find here: Theme Option -> Colors -> Primary color.
Thanks
