Hi,

First of all, thank you for your interest .

1. Our theme/plugin include booking and payment already, but the payment online support for PayPal, Stripe, Authorize, Paymill and it can’t work with WooCommerce, please note about it.

2. You can deploy staging site to work with it first, it will not affect to your live site. Also, you can use localhost, but it can’t test the payment proceed and to test the payment, your site must have ssl.

3. Our theme work well with WP 5.x, we already tested it and if you face any problems, we’re happy to help you overcome about that.

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Thank you so much for your response!

In regarding to the first answer, I’m wondering if the this theme/plugin include booking and payment already, then I assume I don’t need to install or buy any other plugins for checkout/payment purpose in the new website right?

Thank you!

Hi,

Yes, you don’t need buy/purchase anything.

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Hi,

Please go to: Goodlayers > General > Layout > Choose Layout Full and check it again.

Also, we’re highly recommend don’t post your credentials in online and open community channel like here next time, we don’t know if it will harm to your site or not, but be careful better than against something happen.

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Hi, actually there is nothing confidential about sharing the site credentials. We have done it just not to get it crawled by Google. I have resolved the above issue. - I just want to know how to enable slider navigation circles on the slider? In you demo, I can see that slider navigation is visible at the bottom of the slider. I am using Slider Revolution plugin. - And another thing on the footer I have added my website logo in the Widget. When I logged in the Wordpress, that time it is visible, but when I logged out it gets disappear. Why is it so?

Hi,

For revolution slider, please take a look in this video: https://youtu.be/3aOe04yQl18?t=94 .

I’m not sure what wrong with the logo in footer, I think it’s the problem with cache, please clear cache/cookie in your website/browser then check it again.

=================

If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.

However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )

Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.

Hope you understand this.

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As mentioned, you can only let you know the file name but you have to hack into the code to modify directly. We can’t provide exact steps as that’s quite beyond our support scope.

If you want to go on, please open a ticket in our support site.

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :

hi! I decided to buy this theme. Just to plan my costs please advise what will the pay for your extra job? (You wrote: “Or we can refer to the code to do this as extra job”) Best regard!

Hi,

It’s a mistake in typing, my colleague mean we can recommend a freelancer who can do it for you.

I hope it’s clarify for you now.

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Hi,

Unfortunately, we don’t have that feature yet as the system can’t reserve the number of nights(ie room booking.). What you can do is to create a custom field for that but the system can’t block the date for other in this case. The extra field will only be the information about check out date.

Not sure you understand me or not? If not let me know.

About the future, yes, we are also planning for this but it should be a really long plan. We don’t have ETA yet.

Thanks for your interest by the way

Thats a shame, I was looking to use your theme for rental properties… I understand your answer, its very crucial to have the check-in – check-out calendar with iCal feature of course to avoid overbookings.

Thanks for quick response and perhaps will purchase your theme in the future.

Thanks!, yeah.. this has been something we are considering too.

Hi,

Could you try going to tourmaster.js file inside the tourmaster plugin folder.

Around line 2418, you’ll see

$(window).scroll(function(){

try changing it to

$(window).scroll(function(){ return;

===============

If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.

However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )

Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.

Hope you understand this.

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Hi,

We have reminder feature in each tour, but it can’t automatic as you wish.

Thank you for your interest by the way.

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Thanks for your answer. It can’t be automatic but can I set it on the calendar or send for all people in one tour? Or I have to send review reminders manually for each person?

Hi,

Yes, you can set the calendar with all people booked this tour in one time. Screenshot: https://photos.app.goo.gl/8azmWrbKJvp4sK7WA .

Hi,

Not sure which one you mean, btw,

The theme script is at js/script-core.js goodlayers-core script is include/js/page-builder.js ( in goodlayers-core plugin ) tourmaster plugin script is tourmaster.js ( in tourmaster plugin )

Hope this helps.

Hi,

Please change the color in: Goodlayers > Color > Header > Secondary Menu Icon Color then check it again.

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but you can use it to sell product separately.

Ok understood. Well Can we integrate with iyizico? Because there is no another payment method in the Turkey.

Hi,

We can’t help you integrate it, but we can provide some advice how to integrate it, also, you must have coding skill to do it or consider to hire a freelancer to do it for you because it’s a big work.

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Hi,

First of all, thank you for your interest .

For your question, it’s possible to translate the words activity and destination as you wish.

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Thanks!!

Hi,

You’re welcome .

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Coooool! Thank you. So, another question. In the tour page, is possible in mobile appear the entire page instead of the read more button?

Yes, you can do that.

Hi,

Can you specify which page it is please?

Hi,

You can follow the deposit setting in our video: https://www.youtube.com/watch?v=zMYaDM3iHVQ .

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Hi,

Could you try increasing the “max_input_vars” php variable from 1000 to 5000 and see if this helps. ( If you aren’t sure how to do this, you may ask your hosting provider about this. )

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Hi,

You can try adding something like this to child theme for this.

add_filter('tourmaster_custom_post_slug', 'my_custom_slug', 10, 2);
function my_custom_slug($slug, $type){    if( $type == 'tour' ){        return 'YOUR_CUSTOM_SLUG_HERE';    }    return $slug;
}

Please add it in: functions.php file then go to: Settings > Permalinks > Choose Default > Save then choose Post name > Save and check it again.

2. Unfortunately, its can’t be done as you wish.

==========================

If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.

However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )

Please note that we no longer provide support via this channel anymore (Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.

Hope you understand this.

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Hello good day.

Thank you very much for your feedback. Of course, we are going to renew support right now. We have some new doubts. I will post a ticket.

Thank you very much

Hi,

You don’t need purchase to update our theme, it’s lifetime update already. Please backup your site before update it. Please update your site with our instruction below:

To Update Theme

Or you can check auto update via my screenshot: https://imgur.com/a/9f1Xz4B. Please make sure you have update all plugins include, screenshot: https://imgur.com/a/sk9T15b.

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Hi,

Please check my screenshot:

+ Step 1: https://photos.app.goo.gl/zwt5BAhrYAKxRu4LA . + Go to Item Title + Step 2: https://photos.app.goo.gl/y7nskPuAtZxSTcqq9 .

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thanks, now it’s work fine, please help me why it change, from one day to another? always was https://www.pacificadvent.com/top-one-day-tour/ and now is https://www.pacificadvent.com/tour-tag/top-one-day-tour/ why the system add tour-tag?

Hi,

We’re not quite so sure about that either.

BTW, by default wordpress permalink system, the first one was suppose to be a page/post link

The one with ‘tour-tag’ is an archive(category/custom tax) link.

May be there’re some plugin or code that changed the default behaviour ?

Hi,

Please check normal css instead minify version. Also, sometime it can’t detect the right css, if it wrong then the css must stop working, but it just check the grammar only, not the way css work.

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Hi,

Could you try updating the theme and tourmaster plugin to latest version and see if this helps ?

If not, please provide your wp-admin account back via goodlayers profile page so we can check this out.

Where should I send this request? Our support expired.

You can send via the form in this page : https://themeforest.net/user/goodlayers

Hi,

First of all, thank you for your interest .

Yes, you can change the categories as you wish, please aware we don’t have food delivery feature in our theme, it’s main purpose is for tour only.