101 comments found.
Hello, wondering why featured images are coming up as gray blocks. I tried using demo content and self uploaded images. When I click on the blog post all I see is this: https://prnt.sc/sp5ntz
Hi! thank you for contact us!
I would recommend to open a new ticket here https://estudiopatagon.ticksy.com/ sharing your website url.
Usually the quick fix is to disable lazy load on Theme options -> optimization, but it is a good idea to share your website to ensure that is the problem
Regards!
Pre Purcahse Question: I noticed in your Video posts that ALLOW FULL SCREEN is disabled. I need my videos to allow for full screen. Not sure if the theme doesn’t allow for this, or your youtube settings don’t allow for it. Could you please clear this up? Thank you so much
Hi! if you mean fullscreen from Youtube, yes it is allowed but the button will appear after you click the play button: https://prnt.sc/smgj9d
Regards!
how do i make it so the logo is in the center of the menu, not the side
Hi, i would recommend to try the classic header layout: https://prnt.sc/sjbeks regards!
Hi, I would like to know if there are any ads placement on content
Hi, yes we included:
1.- Before post content
2.- After post content.
3.- You can create a custom shortcode to paste between paragraphs.
Or create a custom ADS on the article sidebar as well.
Regards!
Hi! Which page builders does it optimize? Can I build with Elementor Page Builder? Thank you have a good day.
Hi, i think you can use Elementor, but probably you will loose speed.
But you must consider all our modules (for custom home pages) work separately, not inside elementor builder, here is an example: http://estudiopatagon.com/themes/docs/rein-wp/#tu-3
Regards!
Thanks for answer. Which different page builders does it optimize?
Hi, all my themes are intended to be used without page builders. So probably if you want to create some landing pages (with any page builder) that will be ok. But probably you can create a very similar layout only with Gutenberg.
Hello, can I reduce the size of the blocks?
Hi, sorry is not possible without custom CSS.
thanks. can i reduce the width of the page.
only with custom CSS, there is no option for that too.
Hi,
few questions: 1. Is there a way to decide the order of the categories? 2. Is there a way to have a random image widget?
Thanks
Hi!
1.- If you mean the categories carousel, i’m afraid is not possible, by default it will be ordered by posts amount, but if you have a little code knowledge, you can edit rein/partials/home-blocks/popular-categories.php
2.- No sorry, probably you can add an image widget (always the same image): https://prnt.sc/s5jn44
Regards!
I want to ask 2 questions before buy. Can we find demo xml after download, can we use demo pictures ? Thank you.
Hi!
Yes and yes, all you see on the demo page can be imported.
Regards!
Hi, I have two questions please: 1. Is there a way to add a Patreon social button? 2. Is there a way to add a Youtube playlist and not just a signle video?
Thanks 
Hi! thank you for contact us!
1.- I think the only way is manually editing some code (also Patreon icon is not listed on Fontawesome 4.7, so it will be a little complex to add it probably a SVG image will be needed), i think the best way to add a link is into the Menus with some additional icon: https://prnt.sc/s24cv5
2.- I’m afraid is not possible, just single videos.
Hope this may help you!
please release more themes! I bought all 3 of your themes, and i wish there was more available because there is nothing else so beautiful!
Hey! thank you very much for supporting us!
And yes, more themes will be released, in fact one of them needs a few improvements but it is almost at 90% http://estudiopatagon.com/themes/wordpress/veen/
It stills need some design changes but that it will be the very next WP theme on the portfolio.
If you are interested, the first customers will get a very special discount, so you can follow us on Envato or Mailchimp to receive a notification when the theme is released: https://themeforest.net/user/estudiopatagon
Regards!
Hello,
Today I updated wordpress to version 5.4 but from backoffice it lost the color settings of the articles and posts. For example the font color of the title of the article is white, but now also the background and you can’t see it.
PS: Everything is ok from the front office.
Thank you for reporting, just added to the main to-do list to apply a fix in the next update.
For the moment you can disable gutenberg back end styles here: https://prnt.sc/rrwrxe so you will see the title without problems.
Regards!
Hi EstudioPatagon,
I´m highly interested in this theme. But if bought, is there support for a quick link navigation on full width pages? Also could there be a possibility to have the top header menu stay on top while scrolling down? Hope to hear from you soon. Thanks!
Hi!
If possible attach a screenshot of quick link navigation.
About header, yes, the theme includes sticky header so it will stay on top when scrolling.
Regards!
Hi EstudioPatagon,
Thanks for you reply, happy to hear about the header option. Regarding the quick links, it’s basically the table of contents that stick to the side when people scroll down to read an article. Usually, you see this in a sidebar, but I would like to know if this theme would allow having it appear while scrolling down on a full-width page/post. Is there a way to speak directly with you about this?
Hi!, no sorry we don’t have that feature (table of contents) probably you will need a third party plugin to get a similar result.
Regards!
Hello. Can you build a community around this theme for me?. Custom job
Hi!
I’m sorry but usually i don’t do custom jobs.
Regards!
hello, will your new wordpress theme come? Approximately how many months later?
Hello!
If you mean, Veen for Wordpress it will be released for sure this month or at the start of April, i just submitted a few days ago and need a few improvements before got approved on the market.
I think it is almost 95% finished but you can take a look here: http://estudiopatagon.com/themes/wordpress/veen/selector/ if you are interested.
Of course the first customers will get a special price as always.
Regards!
Hi. Where is the guide rink of the new Instagram Access Token acquisition method?
Hi! thank you for contact us!
Yes the Access Token is going to be deprecated, but i just created a new tutorial here: https://estudiopatagon.ticksy.com/article/15668 to help you configure it.
That will help you to get your Instagram connected even after deprecation and the result will be same as our in-built solution: https://prnt.sc/refy7n
Regards!
Thank you very much for your help. 1: From next update, this theme finishes by default Instagram feed, and does it become the plug in with an option? 2: With a theme option, set Instagram Access Token in Instagram Graph API? When possible, please let me know the guide page of the acquisition method. Instagram API is like the end of the offer in the end of March, 2020. Thank you.
Hi!
1.- Yes, the widget will be removed, so that plugin will give you the same functionality (Instagram feed/gallery).
2.- Not quite sure about this question, but the access token method will not work anymore, so that’s why we recommend to use that plugin, so you will keep the Instagram gallery without problems after March, 2020.
The full guide is here: https://estudiopatagon.ticksy.com/article/15668 (it will work for any of our themes Rein, Reco or Breek).
Regards!
Hi. layout of the Internet Explorer11 indication is broken.
Hi, i just fixed the demo url: http://estudiopatagon.com/themes/wordpress/reinv5/
If you have the latest version of rein on your website (2.0.5) it should work fine on IE11.
Let me know if that was your question, regards!
Hi.Your theme is not updated. The version that I can still download is 2.0.0.
Hi!
I recommend you to register your license here: https://prnt.sc/r7fwia and you can download and install the latest update with 1 click.
Regards!
Hi!
We,re blogger begginers and we would like to use this beautiful template. Is it possible to change the color scheme, background and others?
Thanks!
Hi!
Yes, it is possible to change the color scheme, check this: https://prnt.sc/r0whol and also per section: https://prnt.sc/r0whxn
In case you have problems with some colors, you can open a new ticket and we can send you small CSS codes to help you.
If you need a more white style theme, maybe Breek or Reco are good options too.
Regards!
Hi!
First of all, thank you very much for the quick answer!
We’ll check Breek and Reco! If we need more help we’ll contact you again. 
Regards!
Hey!, thank you very much for your purchase!
In case of any technical question, just open a new ticket here: https://estudiopatagon.ticksy.com/ and i will be glad to help you.
Regards!
is it allowed to use multiple site under one domain? like xx.com/xx/ , xx.com/yy/ , and etc
Hi!
If they have similar content is allowed. If they are different end products, you should get 2 regular licenses.
Regards!
its walkthrough guide site per game under 1 raspberry pi thanks for fast reply ill buy soon
I am interested in this theme. Can I use it without a sidebar? Can the footer menu be adjusted easily?
Hi!
Yes, you can use it without sidebar.
And the footer you can enable/disable instagram, subscribe and all profile links, also in case you need to use widget instead, check this demo: http://estudiopatagon.com/themes/wordpress/reinv5/?footer_widgets=1
Hope this may clarify your questions!
Hi! thank you for contact us!
No sorry, for the moment is not compatible with AMP so it is recommended to disable the plugin to get better results.
Regards!
