1289 comments found.
After updating to the latest theme version and WP Bakery, all fields input text is now white, with an !important added to it. Being generated frrom a css file in uploads/us-assets. Can’t change in theme options anywhere, or with custom CSS.
Please disregard this.
hi
my website was built by a local man. he made my website with zephyr theme and now in wordpress dashboard, this theme is shown as activated. but it stacked at 5.3 version and doesn’t update to newer versions. even it doesn’t show any button for update and said it is updated. however, my premium plugins like VC updated regularly.
I don’t access to the guy that built my website at first, and I don’t have an us-theme id for support. how can I solve my problem?
my website address: persiantax.com
(sorry because of my poor English)
Hello,
Unfortunately, we can’t find your site in our database. If you don’t have a purchase code, you can purchase your own Zephyr license in order to access automatic updates.
Let us know if you have further questions!
Hello, we have updated a site from 6.8 (very old). We updated wordpress, then theme to latest version and then the Core Solution plugin. I had to reinstall wp-admin folder via FTP as the content change script (box in yellow when updating) was not running. I was able to get this to complete but now we cannot toggle any of the options in “Design” when editing a VC element. Console shows the following error:
load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,moxiejs,p&load[chunk_1]=lupload,jquery-ui-resizable,jquery-ui-draggable&ver=5.4:4 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
Hello,
Please clear all cache, restart your browser and check again.
Let us know if it helped.
Hi, amazing theme, I have been using it for more than a year and really appreciated.
I was wondering how could I eliminate the comment box, I can’t find an option in the theme. Do I have to search inside the code or is there any option?
Thanks in advance.
Hello,
Assign a custom Content Template, without Post Comments element, to your Posts at Theme Options > Pages Layout, take a look at this guide for details: https://www.youtube.com/watch?v=s4KagJCP7oo
Let us know if it worked.
Thanks for your help, I could fix it 
hello It was the best theme I’ve ever bought and used, but it need some more feature if you like you can add this features to theme
1 – Design options don’t have options for hover element
2 – Design options don’t have css overflow, text-shadow
3 – Button styles can’t set for some buttons like comments submit, it load from default button
4 – Fields style is a very very good feature but it’s better to be like button style can set more than one field style in order to use in different situations like commnet style and contact form
5 – Open Graph meta tags – Schema.org markup must be update ( you can use this https://www.google.com/webmasters/markup-helper/ )
6 – in Custom Code need Code after tag open for put some code like google tag manager noscript code, you can action it to wp_body_open() that you have it in your source
7 – demo import for zephyr can’t impoert demo from imperza, i know you put option to copy template from demo on imperza but it’s better to add option to load demo data from imperza in zephyr beside of pasting it
Hello,
Thanks for suggestions. Please create feature requests on our Support Portal and we’ll consider implementing these features if they receive a significant amount of voices from other clients.
Hello,
my support finished for that i can’t create feature requests, please you create feature request for my suggestions
Hello,
Okay, we created requests on your behalf.
Cheers!
We updated to the latest version of the theme, but now when we do a search for orders in WooCommerce, on the second search attempt we get a “invalid post type” response (white page with that error message). A similar WordPress support thread suggested that this may be the culprit:
“Your link shows post_type=Array, so whatever plugin or theme you have that is putting that into the URL is the problem. You need to ask in the plugin or theme support forum.”
https://wordpress.org/support/topic/invalid-post-type-when-searching-for-the-second-time/This just started happening after we upgraded the theme.
Hello,
We’ll fix this issue in one of the next updates.
Thanks for the feedback!
Hello, after the new form editor update, the previous style of google single line was perfect for my site design. How can i get it back? Please help me, I can’t buy a support for now….I really need that form design back….My site is https://vilabin.com/, you can check the input boxes are looking ugly with the new design….also there is no option to select the input form designs. Thank you, waiting for your kind reply.
Hello,
What do you mean by “google single line”? What exactly isn’t working?
Waiting to hear from you soon!
Hi team, I have 2 screenshots one in red and one in green markup. The green markup design is the design i want back, in the place of red marked form fields. And there is no option that i can do that from theme theme options.
1) https://prnt.sc/rvqf85 (new form design) 2) https://prnt.sc/rvqfxr (Old form field design- i need this design back. many of my fields are looking ugly with the new design)
please help, waiting for your kind reply and help. Thanks!
Hello,
Unfortunately, it’s a bug, we’ll provide a fix in the next update. As a temporary solution, append the next code to Theme Options > Custom Code > Custom CSS:
select,
textarea,
input:not([type=submit]) {
border-radius: 0 !important;
border-width: 0 !important;
border-bottom-width: 2px !important;
box-shadow: none !important;
}
Let me know if it helped.
Hello,
I’ve just one simple question. How do I add an icon-element in de pop-up on page load. I only have the option of the WordPress editor to add text and images. But no option to a elements from the theme.
Thanks in advance!
Ferdi
Hello Ferdi,
Unfortunately, Popup element doesn’t provide this feature out of the box. You can create the desired layout on some separate page and then copy/paste shortcodes, see this: https://screencast-o-matic.com/watch/cYfn614k6w
Let us know if you have further questions!
Thank you very much! With this option it will work for me.
Hello, with the last update, on my website http://www.coronavirusmussomeli.it I’ve many issue to display icons. How to solve? Can you update, please, and fix this bug? Thank you.
See screenshot: https://www.dropbox.com/s/lhu9g59msi2oxzn/Screenshot%202020-04-01%2020.48.14.png?dl=0
Hello,
Please update the required UpSolution Core plugin to its latest version, then clear all cache and check again.
Let us know if it helped.
I have a quick question about columns: if I split a row into 4 columns, I find the spacing between the columns too big. If I edit the spacing for each inner column (change it from 1.5rem to 0.5rem), the whole row becomes wider than the default 1140px. How can I make the space between columns smaller and still keep the whole width inside the default 1140px?
There is an option to “Add extra padding around columns content”, but there is no option to “Make the padding smaller”
Thank you.
Hello,
I just checked and individual Column paddings work well, please try this: https://prnt.sc/rmyiuo and also set left margin for the first column and right for the last one.
Let us know if it helped.
Can we templatize in visual composer?
I have website with almost 200 pages, created with WPbakery page builder(provided by zephyer Theme) I have updated theme from theme version Version: 4.5 to latest version 7 and my whole website breaks (mostly design breaks) currently it is difficult to go to each and every page and make all fixinng (As pages are almost 200).
Question: I need requirement such as: Is there any way if i can create unique template and if I made all design related fixing there and it will affects where ever I used that templates so templates will be unique with all design fixing but content inside should be dynamic
Hello,
Yes, you can use Content Templates, take a look at this guide https://www.youtube.com/watch?v=s4KagJCP7oo If it won’t help, provide credentials (URL, admin username, and password) via this form so we could investigate the issue https://themeforest.net/user/upsolution#contact
Thanks!
(I don’t know if my previous comment posted or not, so sorry if it comes a second time). RevSlider is causing me a white screen on the admin page. Please help.
I get the following message: An error of type E_ERROR was caused in line 71 of the file /home/httpd/vhosts/....ch/httpdocs/wp-content/plugins/revslider/includes/framework/base-admin.class.php. Error message: Uncaught Error: [] operator not supported for strings in /home/httpd/vhosts/....ch/httpdocs/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /home/httpd/vhosts/....ch/httpdocs/wp-content/plugins/revslider/admin/revslider-admin.class.php(572): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /home/httpd/vhosts/....ch/httpdocs/wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /home/httpd/vhosts/....ch/httpdocs/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /home/httpd/vhosts/....ch/httpdocs/wp-content/plugins/revslider/revslider.php(162): RevSliderAdmin->__construct(’/home/httpd/vho…’) #4 /home/httpd/vhosts/....ch/httpdocs/wp-settings.php(360): include_once(’/home/httpd/vho…’) #5 /home/httpd/vhosts/....ch/httpdocs/wp-config.php(93): require_once(’/home/httpd/
Hello,
Please try this patch https://www.themepunch.com/faq/patch-for-v6-2-1-that-breaks-website-after-updating/
Let us know if it helps.
Hi, I just updated to 7.2 version and every time I’m trying to edit a page block in the backend, as soon as the WP Bakery backend editor loads it is redirecting me to a blank page on my front end which only shows my preloader animation going in loop. Not sure what exactly broke after I updated?
Ok so apparently that got fixed when I removed some conflicting plugins. However, now I’m unable to click on save (it does nothing when clicked) when editing an element in grid layouts.
Refer: https://i.imgur.com/NW8r60Z.png
Similarly the Design Tab in elements in pages/posts is simply not working. When I click on anything it does not open up.
Refer: https://i.imgur.com/v4LlzRz.png
These issues have been coming after updating to 7.2 of Zephyr.
Okay, another update: This is working in Edge browser but not in Chrome.. Any ideas why that might be happening?
Hello,
It sounds like a caching issue. Clear all caches, restart your browser and check again.
Let us know if it worked.
Hey guys,
I just noticed that since v7.2 of this theme (or maybe earlier), you removed the “Ultimate Addons for WPBakery Page Builder” from the list of recommended plugins. Is this for compatibility reasons or was it a business decision?
The reason I’m asking is because I like some of the Addons from that plugin and I was wondering if I’m gonna be facing any compatibility issues if I keep using it (currently at v.3.19.2).
Thank you!
Hello,
Ultimate Addons became bloated and can affect website performance so we don’t recommend to use it anymore. But you still can use it and install manually if website performance isn’t important, see this https://help.us-themes.com/zephyr/installation/addons/#2-manual-installation
Let us know if you have any further questions!
Thanks for clearing things up. Performance is very important to me, of course, but the Ultimate Addons plugin offers some good addons to WPBakery. I guess I’ll do some tests myself. Thanks again.
In the header tool, when adding a link element, it would be nice if we could add rel attribute values like nofollow, noopener, and noreferrer; especially if we choose to open the link in a new tab.
Hello,
Please create a new ticket as Feature Request, and if it will receive many voices from other clients, we’ll consider implementing this feature in one of the next updates.
Let us know if you have further questions!
Not sure if this is theme or WPBakery related, but since updating to 7.1 (although not sure if which version caused it since we haven’t updated the theme in ~4 months), the “Display Modal On” > Image trigger option for the modal add-on doesn’t seem to be working anymore. Nothing happens when the image is clicked.
This is the image that is supposed to trigger the modal: https://i.snipboard.io/i1sBPv.jpg
I couldn’t see any issues in the console. Any ideas?
Hello,
As we can see this issue related to Ultimate Addons plugin, replace Modal Box with Popup element and check again.
Let us know if it worked.
Hello. I’m using v7.1 of the theme and I have a small problem.
I created a simple GRID from a template: image on the left, content on the right. It looks great on DESKTOP (2 columns), but on MOBILE it doesn’t shift (responsively) to 1 column, it stays on 2 columns.
I want it on 1 column on MOBILE, with the image first, then the content. I added some custom CSS to try and solve this:
https://i.imgur.com/ztUTTA7.jpgUnfortunately, the sizes in the settings panel for the div wrapper of the GRID are set as !important, so they override any other rules that I’m trying to add. You can see in the image above, the red CSS doesn’t work. And that is because of the rules from the settings panel, see below:
https://i.imgur.com/I0WZbsE.jpgBasically, what I want is to have a GRID that shows as 2 columns on DESKTOP and changes to 1 column on MOBILE.
Thank you.
Hello,
Click “Mobile” to activate responsive options https://prnt.sc/qv2pam and set all sizes for mobiles on Mobiles tab. There is no need to write custom code.
Let us know if you have further questions!
Alright, thank you for that, I missed that mobile button completely. The widths work fine now, but I still need custom code to make the switch from 2-columns on desktop to 1-column on mobile:
.usg_hwrapper_1{flex-direction: column !important;}
Is there a way to set this from the grid settings?
Yes, open Grid Settings and set the desired number of columns, see this: https://prnt.sc/qv40vt
Let us know if you have further questions!
Unfortunately, those settings do not apply to my custom grid. It doesn’t matter what I choose there, it’ll still show 2 columns on any resolution. Maybe it’s a bug?
Provide us with a relevant URL so we could check that.
Thanks!
I will provide a link as soon as I move it to the web. I’m working locally now. Will get back to you. Thanks!
Hello guys, I have a problem. The slider revolution that is said to be included was not working properly so i de registered and uninstall it but upon trying to re install, it asks me for a code to register in the same domain that i don’t have?
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ so they could help you out.
Thanks in advance!
Hello, since I made the update my site no longer works, can you help me if you?
Hello,
Please provide your WordPress credentials via this contact form so we could investigate the issue better: https://themeforest.net/user/upsolution#contact
Thanks in advance!
I just sent you access, thank you
Hello. I have a question after the v7 update. How can I set the height for the logo on mobile independently of the desktop size? I only have the HEIGHT option for the logo and it applies to both mobile and desktop.
I am not talking about the sticky menu, where I do have 3 options: desktop, mobile and tablet. But for the regular menu I don’t have these 3 options, and if I set the Height in the Design tab, it applies to both desktop and mobile (and tablet, too).
Please help. Thanks!
Hello,
Please update to 7.1 version and check again.
Let us know if it helped.
Hey, thanks, it’s great now!
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