391 comments found.
Hi, I’ve purchased this theme a long time ago, been using it with ease, I love this theme but ever since the update of wordpress the whole thing went weird! I’ve updated the theme and the plugins but still, can’t edit my site keep on getting this error: (and obviously I may not log a support ticket for this – please help me!) The sites I’ve used this template on all only shows the mobile versions but no desktop versions, otherwise I would have just left it alone.
https://rowaniprojects.co.za/wp-content/plugins/zozothemes-core/tinymce/js/popup.js:282:24): jQuery.fn.live() is deprecated https://rowaniprojects.co.za/wp-content/plugins/zozothemes-core/tinymce/js/popup.js:427:43): jQuery.fn.live() is deprecated https://rowaniprojects.co.za/wp-content/plugins/zozothemes-core/tinymce/js/popup.js:466:20): jQuery.fn.live() is deprecated https://rowaniprojects.co.za/wp-content/themes/mist/framework/admin/assets/js/metabox.js:172:29): jQuery.fn.live() is deprecated https://rowaniprojects.co.za/wp-content/themes/mist/framework/admin/assets/js/metabox.js:219:44): jQuery.fn.live() is deprecated Please make sure you are using the latest version of all of your plugins, and your theme. If you are, you may want to ask the developers of the code mentioned in the warnings for an update.Please download latest version and use it. Thank you.
Hi, thank you for the very quick reply I really do appreciate it, I’ve downloaded the theme again, deleted on the server and loaded it again, and reinstalled the plugins, still no change. Its got 2 less errors though. Also still not showing on desktop.
Sorry for the inconveniences. I’m not sure what’s wrong in your end. Please can you post the ticket in our support center with your website login details to check it out and fix it https://zozothemes.ticksy.com/. Thank you
No problem, I tried doing that in the first place before commenting here, as mentioned I bought this theme years ago and never had a problem, hence it keeps throwing my ticket out saying I don’t have support for it. Just want it working, but the people doing my server said they have no issues on their side, its the theme. And don’t want to mess up your comments section any further either. I love this theme its never given me issues.
Is it possible to renew support and raise ticket because it’s easy for us to keep track and fix all issues. Thank you for your understanding.
Hi there, we just purchased a theme and setup the site, including plugins, and we’re getting numerous errors: Uncaught TypeError: $(...).live is not a function Redux having issues Page Builder not working Is there a fix?
Thanks
Updated theme file. Please update theme and core plugin and make hard refresh that will fix the issue.
wordpress 5.5 problem.
general.js:165 Uncaught ReferenceError: zozo_js_vars is not defined at general.js:165 at HTMLDocument.<anonymous> (general.js:223) at i (jquery.js:2) at Object.fireWith [as resolveWith] (jquery.js:2) at Function.ready (jquery.js:2) at HTMLDocument.J (jquery.js:2)
Today updating new version of theme and release it…
i still get this error with theme updated, in a wp multisite with your theme.
mist 1.3.8 and Zozothemes Core 1.2.4 @zozothemes can you check it?
jQuery Migrate Helper — Warnings encountered This page generated the following warnings:
/wp-content/plugins/zozothemes-core/tinymce/js/popup.js:282:24): jQuery.fn.live() is deprecated
/wp-content/plugins/zozothemes-core/tinymce/js/popup.js:427:43): jQuery.fn.live() is deprecated
*/wp-content/plugins/zozothemes-core/tinymce/js/popup.js:466:20): jQuery.fn.live() is deprecated
All issues fixed on latest version. Please use latest version – save settings – Clear hard cache on browser and check it out. Thank you.
hello! i begens getting this error.
Uncaught ReferenceError: zozo_js_vars is not defined general.js:165 Uncaught ReferenceError: zozo_js_vars is not defined
Will fix it…
Hi, my actual theme include “WPBakery Page Builder” this theme be compatible? or include the plug in?
This this compatible with WP Bakery page builder and included with the theme. Thank you 
I have purchased theme before 4 years ago now asking for “There is a new version of Ultimate Addons for WPBakery Page Builder available. View version 3.19.5 details. Automatic update is unavailable for this plugin. Click here to activate your license.”. Same for the “WPBakery Page Builder”.
Why it’s asking for that.
It was separate license, Please dont worry we will update plugins and update theme very shortly…
Thanks for the response but How can I update in my ongoing site? Please guide.
Please check documentation we have all tutorial with there…
Hello, I’m considering building my new website with Mist. However, when I check out the demo, every time I change pages, the spinning wheel appears. No page loads immediately. Is the theme that slow?
Nope. But please new license for new website. As once license for one website only.
Well, you don’t even bother to explain why the spinning wheel is needed every time. So I wouldn’t choose Mist to build my website. No worries.
For spinning wheel you can disable from backend. So there you disable for main website and each page too. Thank you.
hello
seems that mist theme is not working fine with wpml
please check the configuration with for wpml-config.xml. for example for section tittle, the atributes are not config so its unusable.
Hi sorry for the inconvenience. We didn’t get kind of issues till now. Sure it will work well. Please post ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/. Thank you 
you miss to setup the shortcodes of your custom visual composer elements
for example
<wpml-config> <shortcodes> <shortcode> <tag>zozo_vc_section_title</tag> <attributes> <attribute>title</attribute> </attributes> </shortcode> </shortcodes> </wpml-config>
ok will check and update it
Any update soon for wp 5.4?
yes soon within 2 weeks
Thanks
welcome
what are the changes made in the update of May 26? can you please update the changelog
yes updating…
Is the theme bootstrap 4x compatible?
Nope Friend … Have to update
How to downgrade the update?
May i know why you would like to downgrade? Please can you post the ticket in our support center with your website login details to check it out.https://zozothemes.ticksy.com/ . Thank you.
I updated my site to the latest version as per the instructions given on the Envato product listing page…now the site just loads forever. Not sure why this is happening
Hi did you follow this instructions here how to do major update https://zozothemes.ticksy.com/article/14844. Please check it out and try it out. Still having issue please submit the ticket in our support center with your website login details to check it out in https://zozothemes.ticksy.com/. Thanks
Do you know why theres no social icon on my homepage? I filled out the Facebook address in the theme options: http://www.manannancottage.nl/ Thank you.
Hi please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com/. Thank you 
I’m afraid the answer will be too expensive for me that way
I’ll leave it without the social icons.
Nope support center is easy options to use kind of supports with less price. And there is an option to activate social icons. So it’s easy for me to keep track and give the resolution for your queries through ticket system. All customers renewing their support. Thank you for your understanding 
is it possible not to collapse the TOPBAR? I only entered the phone number and the email and on the mobile version I would like them to always remain visible
Have to do css modification…
do you need an FTP access to my site or do you send me the new css file?
It was custom so please submit ticket also developer will charge you based on the customisation
hi I have this error in my theme please help me how I can solve this
jquery.js:2 Uncaught Error: Syntax error, unrecognized expression: #section-%da%86%d9%86%d8%af-%d8%b1%d9%88%d8%b2%d9%87 at Function.ea.error (jquery.js:2) at ea.tokenize (jquery.js:2) at ea.select (jquery.js:2) at Function.ea (jquery.js:2) at Function.a.find (jquery-migrate.min.js:2) at n.fn.init.find (jquery.js:2) at n.fn.init.a.fn.find (jquery-migrate.min.js:2) at a.fn.init.n.fn.init (jquery.js:2) at new a.fn.init (jquery-migrate.min.js:2) at n (jquery.js:2)
Please submit ticket will help you..
My support has expired, Can I submit ticket?
Hi sorry please can you renew and submit the ticket with your website login details to check it out. Because we didn’t get kind of issues in this theme. So have to check it out your end. Thank you for your understanding 
hello
you have mixed textdomain in a lot os files as ‘zozothemes’ and ‘mist’
this is a mistake beacuse the text domain of your theme is ‘zozothemes’ so i can´t translate with LocoTranslate the strings with ‘mist’
ok will check it out and change in next release, sorry for confusion
Guys, are you still on holiay? I’ve contacted you via your website for an upgrade issue that rendered my site inoperable, but haven’t since received any response from you.
Hi we did major update and we informed about it when we did last update. https://zozothemes.ticksy.com/article/14844 please follow the steps to upgrade from old version to latest version to avoid issue. Thank you
Hi, I observed the message and the steps, too, but with no success. Not only the site is inoperable, but WP Bakery doesn’t find any contents in pages created with it if I enter my site in recovery mode. Don’t even know where to get some logs, the only information I have is that Mist failed to load.
Hi sorry for it. For updation many customers requested and got successfully upgraded using the above article. So not sure what’s wrong in your end. Please renew and post the ticket in our support center with site login details to check out. Thank you for your understanding.
I will, thanks! Anyway, I retried the manual steps and the results are more promising, the site is working, WPBakery displays stuff properly, but text contents of feature boxes, for example, are no longer displayed on the site, yet the content is there in the source code. But now I’m going to renew support, thanks for the idea above.
Ok submit ticket will help you bn with admin logins and screenshot of the issue
Hi, which image resolution and size for rev slider?
It’s based on slider. 1920×1080 is actual size for full screen slides. Thank you
thanx
When I update the theme to newest release it breaks the website.
Hi sorry for the inconvenience. We specified clearly about the update because we did major change in backend. Hope this article clarify and fix your issues https://zozothemes.ticksy.com/article/14844. Need any other help please post ticket in our support center with your site login details https://zozothemes.ticksy.com. Thank you
Lastest zozothemes core plugin creates error on the top of the website. I have deactivated, deleted plugin and installed again but the error is still there. Please advise what is the problem and how to fix it ASAP.
Error: : Use of undefined constant ZOZO_CORE_URL – assumed ‘ZOZO_CORE_URL’ (this will throw an Error in a future version of PHP) in
I updated to 1.3.3 via Envato Market. Now, the THEME OPTIONS are nowhere to be found. Please advise.
Hi please can you follow the steps to avoid updation issues https://zozothemes.ticksy.com/article/14844. Still having issues please post ticket in our support center. Thank you.