161 comments found.
Hi
I just install theme on my domain. After install theme, installed all plugins and setup the Home Page.
It’s showing blank black page and also showing error in console. Error: 1. Uncaught TypeError: Cannot read property ‘version’ of undefined at jquery.address.min.js?ver=5.5.3:35 2. Uncaught TypeError: Cannot read property ‘state’ of undefined jquery.WPAjaxLoader.min.js?ver=5.5.3:10
Can you please help me out, that how can I solve this issue
Theme: Meloo – Music Theme for WordPress Demo: Hip-Hop Artist (Dark)
Hello
Please download your Theme once again from ThemeForest, remove old one (Theme + Toolkit). Backup your modified files (If they are). Please note: Before your check please clear your browser cache. Wordpress 5.5 contains a lot of changes to Javascript code so there have been compatibility problems.
Cheers from your Team @ Rascals Themes
Which WP version suitable for this theme ?
I have just install fresh theme, downloaded from theme forest 1 hour ago.
Current WP version: 5.5.3
Hello,
We will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Kind Regards, Mariusz
Hello, looking to your themes.. so nice. Meloo looks the one I need..
I was wondering if there’s a way to show an album or a single in the homepage, and then have an option to have all the tracks automatically added to the player’s tracklist without open the album leaving the homepage. I see this in your other Spectra theme, but for what I can see it works only in the tracks grid showed in Features-Elements-Music (from the main menu) and not in the home page..
I also absolutely love the different visualizations of the audio.. waveform, or spectrum, or a mix of both.. does it must be the same for all audio? or can we choose different style for different tracks?
Finally, I see that there’s a note icon in the top menu for show the player in the footer, is it possible to show the bar automatically when the site is visited? any chance to have the progresse time bar replaced with something better visible like a waveform? or maybe have it bigger? it’s hard to see it in my opinion. There should also be a bug in the residue time indicated because it’s stopped without any countdown to zero.
Thanks in advance for your time!
Hello, We all thank you for your interest and kind words in our theme.
1. Meloo is one of the most flexible music templates so … no problem with that. So need to select and embed music module on your home page like on demo page:https://rascalsthemes.com/demo/meloo/demo1/music-page-builder-grid/Each album can set a tracklist, like on the first album.
2. You can set different styles for the selected tracklist not for one track from the list. 3. No problem with that you can set visibility of the bottom player in theme options. After purchase, please contact us via support. Then we will send you a solution to make the progress bar thicker.
Drop me a line if I can do anything else for you.
Mariusz
Cheers from your Team @ Rascals Themes
Thank you Mariusz, see you soon!
I have compared this sample with others. It turned out to be the best template in its category. As a newbie to Wordpress who doesn’t know programming languages, I was able to easily customize it to fit my needs. I contacted support several times, they answered quickly and in detail, for which many thanks to them. The template has many settings that will allow you to customize it for almost any need. After some time, I did not regret my choice nirazu, it was worth it!
Hello,
Thank you for your kind words. I really appreciate that. 
Kind Regards, Mariusz
How do I change the Read Article text on the buttons on the News page? Thanks!
Hello
Please install the following plugin:
https://wordpress.org/plugins/loco-translate/After install you can translate/change all theme texts without touching the code. Please note theme is divided into two parts: Main theme and Theme plugin, so some translations is located in MelooToolkit Plugin.
If you still have a problems please start a support ticket at http://rascalslabs.ticksy.com/
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Cheers from your Team @ Rascals Themes
HOW Do I setup my shoutcast URL on the radio section, as i have that feature, and there is no instructions on the manual….. I created a ticket and i am still waiting for a responce.. Thanks.
Hello,
Please check your ticket at Ticksy. If you still have a problem with this, please let me know and I will be happy to help you.
Kind Regards, Mariusz
Hello, Dear Rascals. I really liked your template https://themeforest.net/item/meloo-music-producers-dj-events-theme-for-wordpress/22493887. I want to buy, but since I’m a beginner, I want to clarify with you. Do I need to buy professional versions of template management plugins separately when purchasing this template? Or can I buy a template and edit it without buying professional versions of plugins? And the second question: is it possible to edit a template without knowing the programming language? Above, as I said, I do not understand programming languages, is it possible for such a beginner to customize the template for himself? many thanks
Hello,
We all thank you for your interest in our theme.
No problem with that because Meloo is built on a page builder basis. It means you change all the elements by the drag drop method. You don’t need to know the code language to set Meloo. The template contains an easy-to-install demo just click and you have exactly what is on the live preview, then you are left to customize your template. Of course we will help you if you have a problem with it just leave us the support ticket.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
This is the best answer from a template developer! Thanks for the detailed answer, my choice fell on you.
Hello,
Thank you for your kind words. I really appreciate that.
Kind Regards, Mariusz
Theme Version 2.7.0 : The header settings if I edtiting the single post options ( artists …etc..) # Header Layout : Transparent Header with cunstom Background created via Page Bulder this not Working !!!!!!!!
Hello,
I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Thanks for the Top Support !!!!!!!!
No problem! Thank you for your kind words. I really appreciate that.
Hi, want to ask you, about Tik-Tok social icon ? How can i add it to social fotter or header block ?
Hello,
This icon is not currently available in theme icons package, it will be available in future update. Stay tuned!
Kind Regards, Mariusz
Hi, whats changes are at the new update?
Hello,
There you go.:
- [2.6.2] – 2020-09-01 [Added] – Support custom header on shop page. [Fixed] – Custom header settings in page options. [Fixed] – Small bugs. [Fixed] – JSON response in sortable items section. [Updated] – Toolkit plugin to 1.1.2 [Updated] – Revolution Slider ver. 6.2.22
If you still have a problem with this, please let me know and I will be happy to help you.
Kind Regards, Mariusz
hi, can you check the video section, it show me a error with the update on the video links page.
Hello,
Sure, I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Hey guys please whats the latest version for this theme, i need it, mine is MelooVersion: 2.5.6, is that the newest one. Thanks
And my site is no more working just like that https://www.1001grill.ch/
when i go to customize i will see all my pages, but to view the site its all black https://www.1001grill.ch/
Hello,
Please download Meloo once again from ThemeForest, remove old one (Theme + Toolkit). Backup your modified files (If they are). Please note: Before your check please clear your browser cache. Wordpress 5.5 contains a lot of changes to Javascript code so there have been compatibility problems.
If you still have a problem with this, please let me know and I will be happy to help you.
Kind Regards, Mariusz
Hello i did, this is what it keeps say.
(The link you followed has expired. Please try again).
I can give u my username and password for u to check by yourself
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
The problem is in the file – blank.mp3 – in the latest update, still not resolved?
Hello,
I checked on Edge with SmartScreen and I haven’t noticed any messages and the site is still secure with https protocol https://prnt.sc/u9g0q1Send me your website address and I’ll check it directly. Kind Regards, Mariusz
I wrote to you in your account.
Received your letter. Thanks for the detailed answer.
The import is no longer working. Server specs are up to par. I’m not paying the cost of the theme to get support after i’ve already had the theme and seems like now the import is broken for my version.
There should be a manual way to do the import instead of having to rely on a connection to the server which can have issues not having to do with the server the website is on.
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
I really Need Help, I had purchased many themes in here and I am having difficulties getting this to work….. Please who can assist me, because the Instructions are not CLEAR on this theme.
Hey,
Hope you’re doing well today
I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
does the theme purchase come with a purchase number
purchase code
Yes, purchase code/license you can download from your account.
Log into your Envato Market account.
Hover the mouse over your username at the top of the screen. Click ‘Downloads’ from the drop-down menu. `
Click ‘License certificate & purchase code’ (available as PDF or text file).
More detailed you will find here:
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-If you still have a problem with this, please let me know and I will be happy to help you.
Hi there, is it possible to add more filters in the backend (i.e. “Music” only has 4 filters by default)? Many thanks
Hello,
This is possible, but it requires programming skills. If you have this you will not have problems. But if you ask for an easy way by changing the option, then it is impossible. For clarity your questions relate to customization which is not part of the support.
Kind Regards, Mariusz
Hi pre sale question. Awesome theme. Can Artists register and create a profile?
Hello, We all thank you for your interest our theme.
Thank you for your kind words. I really appreciate that.
Unfortunately, theme does not have this built-in functionality.
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
Hi i have just purchased this theme… i am trying to make custom changes but nothing is taking affect.. nothing changes when i try to make custom changes.. it just stays the same.. please help
Hello,
Sure, I will help you immediately, just please start a support ticket at http://rascalslabs.ticksy.com
Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.
Kind Regards, Mariusz
Browser Edge swears on a file – plugins/meloo-toolkit/assets/js/blank.mp3
Hello,
Please get in touch with US via contact form on our Themeforest profiles page https://themeforest.net/user/rascals. We will confirm your purchase and I’ll be happy to answer you.
Cheers from your Team @ Rascals Themes
Hello, I’m very interested in your Meloo theme looks great. Quick Question base on your demo – When I right click on the play button on the player I can copy / get the song direct link – Is there a way to disable that? (So the user can’t download the file if is not permitted)
Hello, We all thank you for your interest our theme.
No problem with that. Link encoding may be enabled in theme options (Encode Tracks URLS (Base64)). You can enable security links but to does not guarantee complete protection of your songs, because all the songs can be downloaded from the browser cache. In my opinion, the best protection for MP3 tracks is:
- Low bitrate for preview MP3
- Short version tracks
- Added watermark to preview tracks
Drop me a line if I can do anything else for you.
Kind Regards, Mariusz
