12000 comments found.
can I use your suftware to create a verstion of ratemyteacher.com or ratemyprofessors.com ?
Hi mako2,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Even though ListingPro is not particularly designed for the use-case you want to create, you might still be able to create something close but not exact.
You might be able to add listings for Professors and have student leave ratings.
Hi, I’ve 3 main points to get clarified before placing the order.
1) Is it possible to search using tags/keywords which are customly entered by user during the listing creation?
2) Is it possible to limit the number of tags/keywords based on the package chosen?
3) In Search->location field, in-addition to the two options(selecting current location or selecting from a pre-entered drop-down list), is it possible to enter location and get suto suggestion from google maps/OpenStreetMaps ? Thanks.
I’ve noted that 1st and 2nd points are possible from documentation. But what about the 2nd point?
Another small doubt to clear up. I’m planning to use 3 sub domains based on the country name and hard code the city names based on the country.
When I refer your faq section(https://bit.ly/2YQLAIM) it says only one licence is sufficient for all sub domains. But I also found that in one of your comments(https://bit.ly/35KhbNC) that it require separate licences. Could you please clarify?
Thanks for your patience. Please see the responses below.
1) Is it possible to search using tags/keywords which are customly entered by user during the listing creation?
Yes, it’s possible. https://docs.listingprowp.com/knowledgebase/how-does-listingpro-search-works/
2) Is it possible to limit the number of tags/keywords based on the package chosen?
This is not possible to control via pricing plans.
3) In Search->location field, in-addition to the two options(selecting current location or selecting from a pre-entered drop-down list), is it possible to enter location and get suto suggestion from google maps/OpenStreetMaps? Thanks.
Yes this is possible with Location by Google API. watch https://www.loom.com/share/8dbe624a84ae4cf8927969d9aa483321
As of the Envato policy as long as all your sites are under a single primary domain (or multiple subdomains) you need a single license. If you have issue with activation multiple subdomains please open a ticket.
Hello, I would like to know if this happens to someone else. Thanks in advance.
I have my website categorized with for example with the slug:
category/car ..... category/shop ..... etc
but the slug from LinstingPRO is:
listing-category/car .....
listing-category/shop
Can someone give me an idea?
I would like them to adapt to be able to use the Listing area without damaging the links and SEO
Hi Forward2020,
You can request to join on this Facebook Group https://www.facebook.com/groups/listingprowp to share your ideas and ask for suggestions.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello Natyra, Thak you. The technical support is already fixed?
Yes, it is 
Best Regards,
Natyra from Cridio
Customer Success Ninja
ok Natyra, if you can let me know please. Thanks
Hi I am interested in your theme, I have a question:
Can I restrict adding certain listing types for certain user roles?
For example; Trainer Profile Listing type can be only added by users who have “Trainer” user role. And this role is given by the admin manually. Thanks
Hi mustafaerdgn,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Thanks for your interest in ListingPro. We do not offer role-based membership as this is not a requirement for a directory nor our system is designed to handle roles.
We allow free or paid listing submission that can be moderated by admin.
Thanks for your patience.
please help, thanks
Hi instafren,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Currently, there is no simple way to add more.
Perfect, don’t worry. Your attention is always very, very good. Send me a message as soon as you can. a greeting
I’m glad we can get in so fast now
You give a fantastic service
Hi Forward2020,
Thanks a lot! Happy I could help
Best Regards,
Natyra from Cridio
Customer Success Ninja
I am asking this question again. Its been 2 days getting no response. Do you have a video tutorial about e-blaster Pro ? I dont understand what its used for. If I buy 4 ListingPro licenses I would get eblaster for each of my websites?
Hi mako2,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We emailed you regarding this. Thanks!
I was able to login to support yesterday but now im having issues trying to login. How can i get this fixed?
https://prnt.sc/sd9b8c https://prnt.sc/sd9bijHi movramedia,
I am so sorry. We are having technical issues at the moment which will be resolved shortly.
I will let you know when it will be back.
Thanks for your patience!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi again movramedia,
Our Support Center is back now.
Thanks again for your patience
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I purchased the theme and I have an error message after installation. I am not able to log a ticket despite the 6 months support I should have received. I have a message “One-Time Backward Compatiblity Wizard We have made some major changes in the latest version that requires a one-time compatiblity wizard to make sure everything is fine after the update.” When I click on the start button nothing happens. This is getting extremely frustrating especially when I am not able to get in touch with the support team. Please can anyone advise on how I can get in touch with support to resolve the issue asap.
Any advice will be greatly appreciated.
Thank you!
Hi HYordanova,
I am so sorry. We are having technical issues at the moment which will be resolved shortly.
I will let you know when it will be back.
Thanks for your patience!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi again HYordanova,
Our Support Center is back now.
Thanks again for your patience
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I have support for up to 5 months but I was talking to Henry (who is very kind and is guiding me very well in the development of the web ) But Suddenly the supott platform has closed and now I cannot Access What I can do?.
Thank you very much
Hi Forward2020,
I am so sorry. We are having technical issues at the moment which will be resolved shortly.
I will let you know when it will be back.
Thanks for your patience!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi again Forward2020,
Our Support Center is back now.
Thanks again for your patience
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hello, I have an issue, when a user tries to up upload an image to their profile they get an error. You do not have permission to upload this file. The upload image size is about 40kb.
I’ve tried to login to Support with my Envato account. I’m login in briefly where i can see the button to create a new ticket but then i’m redirected to the login page. Keeps going in circles.
Hi ferdiax,
I am so sorry. We are having technical issues at the moment which will be resolved shortly.
I will let you know when it will be back.
Thanks for your patience!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi again ferdiax,
Our Support Center is back now.
Thanks again for your patience
Best Regards,
Natyra from Cridio
Customer Success Ninja
I can enter to support site. I logged in successfully and logged out after that
Hi misskbar,
I am so sorry. We are having technical issues at the moment which will be resolved shortly.
I will let you know when it will be back.
Thanks for your patience!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi again misskbar,
Our Support Center is back now.
Thanks again for your patience
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi, Kindly Fix your ticket support page. I cannot find my tickets there.
Hi simba7media,
I am so sorry. We are having technical issues at the moment which will be resolved shortly.
I will let you know when it will be back.
Thanks for your patience!
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi again simba7media,
Our Support Center is back now.
Thanks again for your patience
Best Regards,
Natyra from Cridio
Customer Success Ninja
How do I disable the inner page banner image
Hi techshoplive,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Does ListingPro allow the following -
1. bulk import of menu items i.e onboard all products of a vendor via a .csv file
2. Website Admin should approve each product the vendor adds and a bulk approve feature
3. Have at least 4 levels of hierarchy at back-end via features, categories, tags etc such as Dinner->Main Dish->Fish items->Salmon Tikka
Hi arakii6,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
Thanks for your patience.
1. bulk import of menu items i.e onboard all products of a vendor via a .csv file
When you say PRODUCT do you mean business listing OR menu item as part of our menu management system?
I am assuming you mean Menu Items as part of the menu management system.
You can use WP All Import al listings data but menu management items cannot be bulk imported. We will take a note for future improvements.
2. Website Admin should approve each product the vendor adds and a bulk approve feature
Again I am assuming you mean Menu Items as part of the menu management system.
Admin can moderate business listings and not individual menu items.
3. Have at least 4 levels of hierarchy at back-end via features, categories, tags etc such as Dinner->Main Dish->Fish items->Salmon Tikka
I am confused if this hierarchy you want is in CATEGORIES for listing or Menu Management System.
Please kindly clarify with examples if possible. You may send us screenshots or even better video/voice recording (loom.com makes it easy) to better explain your usecase.
Thanks!
sou u have to use google maps?
Hi dvcwebdesign2017,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
OpenStreetMaps is now included to display maps as archive page map or on listing details page (address/direction map) etc. Only for the advance Location Search features, or during Listing Submission (Add Location by Google) you will need a Google Maps API.
Roughly, when does your Classified theme get released? I’m currently on the mailing list for it.
Hi zrk4444,
We are reviewing your comment. Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Sorry, currently there is no ETA. We recommend trying the available best selling classified themes on Envato such as AdForest and Adifier.
Hi! I’m having a bit of trouble with the Listing Features. I added the demo content for the classic design, and I saw that there are pre-made features. But the listings that don’t have Features, I’m not seeing checkboxes that I can click to add features. And then for those listings that have features, when I uncheck the Feature boxes and save the listing, the checkboxes are no longer there after the page reloads. I also can’t see Features checkboxes when I create a new listing.
Please help! I already tried deactivating all plugins except those needed by Listing Pro, and activated the Parent theme, but nothing is working.
Hi sophiec66,
We are reviewing your comment. Please checkout our Post-Sale Help center for FAQs, Docs, Video Tuts, Community and more. For tech-support please Open a Ticket.
Best Regards,
Natyra from Cridio
Customer Success Ninja
As a pre buyer customer it concerns me how long it takes to receive responses. I am worried it will be the same even with paid custommer support
Hi mako2,
We reply to your queries on our help center https://help.listingprowp.com within max 24 hours, and we don’t work during the weekends & holidays.
Best Regards,
Natyra from Cridio
Customer Success Ninja
We have multiple dedicated technical support agents so you won’t have any complaints. We are a bit understaffed here on the pre-sale side. We sincerely apologize and we are currently in the process of hiring additional support agent for pre-sale support. So in coming weeks, it should get better. Thanks for your patience.
Hi, love the design of your theme and I need some deeper information.
Do you have a demo backend to test the theme? Or at least a manual? Does your filters also have a range filter (values from….to – like prices of a building). Are the descriptions flexible? (= first results list: under image to use own elements and icons OR detail page: own order and own elements on the left and right column). I need this for a real estate. Thank you very much.
Hi waldemarker.
Demo access info can be found on this page. https://listingprowp.com/support
Please checkout our Pre-Sale Help center for FAQs, Live-Demos, Real-Examples, Demo Access and more.
Best Regards,
Natyra from Cridio
Customer Success Ninja
Hi,
1. Does your filters also have a range filter? (values from….to – like prices of a building).
We have price group ($, $$, $$$, $$$$) but not specific price range.
2. Are the descriptions flexible? (= first results list: under image to use own elements and icons OR detail page: own order and own elements on the left and right column).
Sorry, i am not sure what you mean in this question.
3. I need this for a real estate.
ListingPro is an End-to-End Directory Solution and not perfectly suitable for real estate use case.
Thanks for your patience.
ok, thank you
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