92 comments found.
hello, this is a presale question. Do i need to have full version or pro version of Elementor to edit product/shop page. thanks
Hello Mate, You can use the current version of the Elementor for your theme without activating to PRO version. The current version of Elementor in our theme has features that enough for your website now. Thanks
have only the template ?
Sorry, this is template of wordpress theme. Thanks
how much do you just do HTML?
Sorry, this theme is not support hmtl template! Thanhs
Hola, que beneficios tengo al pagar soporte por 1 año? si compro la plantilla puedo usarla sin problemas para mi cliente de comida rápida??
Hi, things are included in our support package listed here https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support-. If you meet issues with the theme, please submit them to our ticket system https://themelexus.ticksy.com/, our dev will help you fix them.
ok gracias
Thank you so much!
Kindly have a look at the support tikcet: https://themelexus.ticksy.com/ticket/2386687/
Hi and thank you for contacting Lexus Support! Our dev will contact with you on your ticket
We want conditional PROMO CODES, that means a promo code, will only get applied if the defined conditions are met. Like if we define a promo code WEEKEND15 as it should work on weekends only then once user applies this coupon on weekdays then it should not work
We want to have conditional surcharge as Holiday Surcharge of 15% on the kart value. But there seems to be no option to have conditional Surcharge. Could you please help us. We want that on holidays and weekend only surcharge gets automatically added to kart value at checkout.
Hello. Does you theme support Russian language?
Yes, You can install this plugin https://wordpress.org/plugins/loco-translate/ to translate your language on your demo
Problem issuing an SSL to this site. I was informed it is a coding error on the theme. How do I resolve?
Still getting MIXED CONTENT error for https – they say it is a coding error. How do I fix this?
Another error code: Your site uses Elementor. This can require some additional steps before getting the secure lock. See our guide for detailed instructions ordismiss
Hi and thank you for contacting Lexus Support! About issue techical , please submit ticket at here: https://themelexus.ticksy.com/, send your permission site : admin account, ftp account, our dev will check it for you quickly! Thanks
I submitted a ticket HERE on Friday. You told me to submit to your ticket process. I did that yesterday. Here I am 24 hrs later – STILL NOTHING. This is now wreacking havoc for my client.
We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
Sorry for late, Our dev will check it for you now! Thanks
So, I did get a reply. I have already tried the plugin suggested. I have 7 images that I have removed and replaced – and for reasons I do not understand, are STILL not recognized as https vs http files. I cannot get back into your ticket system. I have requested a password reset and I am not getting a link to do so. Please advise.
Hello Mate, You can install plugin to replace link, or you can remove images and upload them again. Thanks
I paid the hosting company to resolve the issues. Hopefully it worked. I think you missed the part that I DID remove the images and re-installed – but problem persisted.
The isuse is that you uploaded images and edited the site before isntalling ssl which caused the error of replacing the links missed. If you still have any problems, please let me know. I will be here to assist you.
Hi. I cannot visualize correctly the menus without submenus and cannot get rid of the “Hotline” in the header bar. Can anyone help me with this?
Thank you
Hi and thank you for contacting Lexus Support! About issue technical, you can submit ticket at here https://themelexus.ticksy.com/ our dev will check and support for you quickly! Thanks
Look here please https://themelexus.ticksy.com/ticket/2366151/
Our dev will check your ticket now. Thanks
its possible to make it like ubereat.com ?
oh sorry, i can not load your site sample https://prnt.sc/s2kg4q . Thanks
How do I change the color of the Storewide Alert at the bottom. That faded baby blue with white lettering is BRUTAL to read.
Hello Mate, Please send me your screenshot! and url link, i will send to you best solution! Thanks
Since I cannot add a photo to the comment section, I submitted a ticket.
Thanks! our dev will check your ticket now!
Okay – thanks! So, he fixed the font color, but not the background color. I tried to go back in to respond and had to sign up all over again into your support and reset my password. And now, the Foodo option is not there.
oh sorry, you can add custom css the same: https://prnt.sc/rzlule
Actually – he resolved it. For others who may want the store banner a different color, here is the code: .demo_store { background-color: #000 !important; }
THANK YOU! LOVE this theme!
Thanks so much! If you still have any problems, please let me know. I will be here to assist you.
Good afternoon! I’m interested in: 1. is the topic translated into Russian? 2. Does wpml support? 3. what is the speed of the theme on google page speed on mobile devices and desktop version? if possible – write the addresses of sites that work on this topic (pizza, burgers) 4. is there a secondary menu? 5. SEO friendly and schema integrated? 6. What is the principle of displaying related products? Showing products from this category or random? 7. Will pizza, burger category icons be displayed?
1,2 yes sir, the theme supports Russian translation that you need to install WPML plugin to do it.
3. Google speed has lots of factors ” server, fast host, images of the site optimized will work rapidly. And the speed of our site still work normally.
4. Yes, the site uses the plugin Megamenu
5. Yes, it is
6. items are filtered according to product type of WooCommerce
We don’t support Menu for pizza, burger that we only support menu category of WooCommerce
7. It shows text only that is not included with icons
Hello Mate, i check and see you dont install megamenu plugin. Please submit ticket at here: https://themelexus.ticksy.com/ our dev will check and fix it for you! Thanks
Can anyone show me HOW to get rid of the category image on the category page? I would just like the items in that category to show up without this monstrous category image at the top.
Hello Mate,
you can go to admin / Appearance / Customize / Woocommerce / you can choose config the same: https://prnt.sc/rwhd45
Thanks
That is not what I meant. If you go to CHOWDER on our site in the store (for example) – I just want the THREE chowder products to show up – not that massive header image. http://seafoodinboston.com/product-category/chowder/
Hello Mate, You can edit category Chowder and remove this banner, or you can add custom css the same
.archive .site-main > header.woocommerce-products-header {display:none}
Thanks
PERFECT – thatnks! Love the theme.
Thanks so much!
Hi, great theme !
i have some questions :
1- Can i create a classic menu : product title and ingredients below + price ? ( Simple menu as most restaurant do online )
2- Can i change the header style (logo in the middle for example) ?
3- Can i desabled the product reviews and rating ?
Thank you
Hello and thank you for contacting Lexus Support!
Yes, you can completely do it!
Great ! for that all is integrated with the theme, no need to add plugins right ?
another question : the theme has an under construction option ?
Thank you
Hi sir,
Our theme required Opal Estate Pro plugin and its add-ons. They are free. You can follow plugin description: https://wordpress.org/plugins/opal-estate-pro/
With under construction mode, you should use another plugin for this option.
Under construction option is not mandatory, but classic menu is most required option in the theme : something like that https://prnt.sc/qnb6t5
If yes or you support for that, i will purchase the theme 
and thank you again
Yes, you can do it by megamenu!
I’am talking about classic menu for food, a page to show all types of food by categories as shown in the screen shot
it’s not a simple menu for links
Oh sorry, with classic men, you can not add item the same your screenshot
The classic food menu is mandatory for me. Thank you for your time
Thank you so much!
Hello, my support is expired but i really need to change the main nav menu font size and adding the custom css does not work. What can i do please help
Hello Mate, Please submit ticket at here: https://themelexus.ticksy.com/ our developer will check and support for you!
Hello, Is this theme support “woocommerce composit products” ?
https://woocommerce.com/products/composite-products/Sorry, We have not installed and tested it. However I think you will have support from this plugin
Can you test it for me please ?
Sorry, I don’t have this plugin. I believe it will work as well. And you will also have support from the plugin
hye, im not using sub menu in my menu. how do i change the menu styling? i can change the font type but i cannot make it bold or increase the size
Hello Mate, pls submit ticket at here: https://themelexus.ticksy.com/ticket/2052894/ Please add custom css on admin / Appearance / customize/ Additional CSS
.menu-item-has-children .sub-menu li a, .menu-item-has-children .mega-menu li a,
.opalelementor-item.has-submenu { font-size: 15px; font-weight:700; } Hope it help! Thanks
it worked. thanks!
Thank you!
sorry but it worked for my homepage and about us page. how do i change my shop page and blog?
Hello Mate, pls sent to me your admin account to email themelexus@gmail.com or submit ticket at https://themelexus.ticksy.com, our developer will check and support for you quickly! Thanks
Hello I’m interested in this theme, would it support plugins such as WooCommerce Product Addons and Woocommerce Product Table? Cheers
Hi, the theme Foodo is compatibe with WooCommerce Plugins, if you get issues a bit with it, our dev will support for you. Thanks!
Okay thank you! My only concern is a negative review mentioning bugs and poor support. Do you know when the next update is due? and do you offer any guarantees? Thank you!
Hi, we are updating the theme and will publish it ASAP. Thanks for your attention to it!
