1276 comments found.
Hi, I have a little problem with the mobile logo. CSS rules distort the image. Without height:50px it resize perfectly.
AVE don’t get my code, not event with !important, I tried in css custom, css on child theme, css in theme option. Nothing. Could you help me?
@media screen and (max-width: 586px){ #sfm-mob-navbar img { height: 50px; display: inline-block; margin-top: 6px;} }
Hi there,
Thanks for your message!
You don’t need to use the child theme to add custom CSS. Theme options is more than enough for this. We’d be happy to help you if you can submit a ticket with your site login details. Also, please include the style changes you want so we can write the custom code needed.
Looking forward to hearing from you.
Cheers, TeamLiquid
Hi,
I would like the price tables to lead to the woocomemrce cart, or to a type of pagemento. https://original.liquid-themes.com/pricing/#
How can I do it?
Thanks
Hi there,
Unfortunately, we couldn’t understand your request. Could you please provide more details? We’d appreciate if you can submit a ticket with more details.
Looking forward to hearing from you.
Cheers, TeamLiquid
Item support is not working. I’ve tried several times to submit a ticket… Mobile menus are displaying twice after the last WP update. How can we fix this?
Hi there,
Thanks for your message!
Could you please let us know about the error you’re getting? We couldn’t find any problem on the support portal.
About the double menu: Could you please make sure there are no more than 1 primary bar on the header?
Looking forward to hearing from you.
Cheers, TeamLiquid
Hi, I imported one of the template demos but it’s not loading well
This is the demo I tried to import: http://opus-two.liquid-themes.com/
And here’s what I’ve cared about the template: https://eurocop.zeromm.es/
what’s being the problem?
Thank you very much 
Hi there,
Thanks for your message!
It looks like the header and footer are not assigned. We’d be happy to help you if you can submit a support ticket with your site login details
Cheers, TeamLiquid
Hi, where can I open the ticket? I can’t find that option
Hi there,
You can submit a ticket here: https://liquidthemes.freshdesk.com/support/tickets/new
Cheers, TeamLiquid
Hi there! Our Team on our Contact Page is not showing and we dont know why…
Hi there,
Thanks for your message!
Could you please submit a ticket with your site login details/and a screenshot of the error? We’d be happy to make an investigation.
Cheers, TeamLiquid
Where do i do that?
Hi there,
You can submit a ticket here: https://liquidthemes.freshdesk.com/support/tickets/new
Cheers, TeamLiquid
Is there a place in the theme settings to add/remove the social icons that are displayed in the Social Sharing Box on a single blog post?
Hi there,
Thanks for your feedback!
Currently, it is not possible to edit the social icons on the post but we’ve added this to the feature request list.
Thanks again!
Cheers, TeamLiquid
Hello! I use Wave Homepage,with Enable Page Blocks, how i can make scroll of sections faster?
Hi there,
Thanks for your message!
You can change the page stack effect but unfortunately, it is not possible to change the speed of the row stacks.
Thanks for your understanding and please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
On the grid portfolio layout on the overlay i want to disable the portfolio category from showing and only show the title but i cannot find the css to change to display: none please advise it would be much appreciated
Hi there,
Thanks for your message!
It seems like there is something wrong with the provided link. Could you please submit a ticket with your site login details? We’d be happy to help you
Looking forward to hearing from you!
Cheers, TeamLiquid
Hi there,
Thanks for your message!
This slider requires Revolution Slider plugin. Could you please reach our support team so we can assist you?
Cheers, TeamLiquid
Hello, I want to buy a topic. Are you planning to add compatibility with the Elementor page builder?
Hi there,
Thanks for your interest!
Yes! Elementor compatibility is on our list!
Feel free to reach us if there is anything else we can help you with.
Cheers, TeamLiquid
Hello, i have the same problem bviant had 11 months ago: i have italian-english website with polylang. For the pages i selected manually the right menus, but for portfolio and news it’s impossible – the client won’t see the page settings and its not so user friendly…
- I have Main EN (Primary Menu EN) and Main IT (Primary Menu IT) - I made 2 footers (EN and IT) and 2 headers (EN and IT)
- On english news i see the italian logo and italian footer – the menu is fortunately changed by the Primary Menu settings.
How did you fix this?
With best regards, Grete
Hi Grete,
Thanks for your message!
Could you please submit a ticket with your site login details? We’d be happy to check this closer.
Looking forward to hearing from you.
Cheers, TeamLiquid
Hi, Thank you for your response! As we’re finally online and one of the tickets we submitted before remained unsolved, I responded directly to that one: ticket #5547
Unfortunately I haven’t receved any feedback – so just to check: Have you seen it?
Regards, Grete
Hi Grete,
I believe our support team is already in touch with you.
Please let us know if you need anything else.
Cheers, TeamLiquid
Hi, yes, they responded that i need to extend the license – which i did but no response after that – I am in a bit of a hurry now that the site is online…
Best regards, Grete
Hi Grete,
Thanks for your message!
I believe the ticket is already replied. Please let us know if you need anything else.
Cheers, TeamLiquid
My client bought your theme and sometimes when you click Sign Up Now, it goes to an empty cart. Are you aware of this? Switching it to a different theme and you get no issues.
Hi there,
Thanks for your message!
Could you please reach our support team with your site details? We’d be happy to check it closer.
Cheers, TeamLiquid
can i get a complete list of shortcodes including buttons etc. im trying add button without wpbakery
Hi there,
Thanks for your message!
You can find all elements here: https://original.liquid-themes.com/
Feel free to reach us if you need anything else.
Cheers, TeamLiquid
Hi: First of all, great job with this theme!
I’m experiencing a weird problem: updated to 2.4 an now is giving me a Purchase code is invalid message and no customizer update (still theme options). API problems?
Thanks! Danny
Hi Danny,
Glad you like it and sorry about the delayed response!
We haven’t received any similar report but we’d be happy to investigate this issue if you can submit a ticket.
Looking forward to hearing from you.
Cheers, TeamLiquid
13 days since this first comment and several tickets submitted (for other bugs) and still waiting… I really believe there’s a great job here, but support doesn’t seem to follow.
Thanks
Hi there,
Thanks for your message and kind words!
I believe our support team already replied to all your tickets. Please let us know if there is anything else we can help you with.
Cheers, TeamLiquid
Hi there. I’ve sent through numerous emails asking for support. I would like to know how to get the Lookbook feature on the front page to be ONE image instead of TWO. Please could someone respond.
Hi there,
Unfortunately, we couldn’t find any email or ticket ID sent by this username. Would you please let us know your ticket ID?
Looking forward to hearing from you.
Cheers, TeamLiquid
Dear Matthew Chasen
I tried all but WP bakery can only work if Ave Core is disabled. Disabling it also makes the shortcode visible on the pages…
Please can you help sort this so it reduces back and forth…
You mentioned i refer to this article https://docs.liquid-themes.com/article/163-i-cant-edit-my-header-footer-page-post-portfolio and said to let you know if you need further assistance here.
I provides the WP Login Details in the Liquid Platform…. NO RESPONSE FOR SOME DAYS…. I HAVE CLIENTS ON ME!
Hi there,
Thanks for your message.
I believe our support team is already in touch with you. Please let us know if you need anything else.
Cheers, TeamLiquid
Thank for update…but not yet solves…. I passed the Wordpress login to the team. No response ever since…. and i have the website client owner on my. I am stuck. Please help enable the WP Bakery… thats all i need.
Thank you! It has been resolved…. but another issue came up on Purchase Code. Sent to LiquidTheme
Hi there,
I believe this is also resolved Feel free to reach us if you need anything else.
Cheers, TeamLiquid
Hello, I placed a ticket few days ago and still now reply? how long your support team to get back ?
Hi there,
Thanks for your message.
I believe our support team is already in touch with you. Please let us know if you need anything else.
Cheers, TeamLiquid
Can you disable the mega menu drop-downs on the mobile menu?
Hi there,
Did you try hiding the columns on mobile? If this doesn’t work, could you reach our support team?
Cheers, TeamLiquid
Hi! I have a question – I need to change the size of my mobile logo and desktop logo individually (so they’re two different sizes) however I can’t see anywhere to do this? I have gone to theme options and set the maximum logo width that way, but it changes for both mobile and desktop. I basically need my desktop logo to be larger. Can you let me know how to do this? Thankyou!
Hi there,
Thanks for your message!
The best way is to use another logo for the desktop. You can simply resize the logo for desktop to make it bigger. This online tool would be helpful: https://www.iloveimg.com/resize-image
If you need further assistance, feel free to reach our support team
Cheers, TeamLiquid
Hi I have urgent issue with the style nav header and font, the navigation is not inline but it used to, and the font style doesn’t work as well, I sent the email to the support already but it takes at least 2 – 3 days to response, would be really appreciated if you could help me faster.
Hi there,
Thanks for your message.
I believe our support team is already in touch with you. Please let us know if you need anything else.
Cheers, TeamLiquid
Thank you, the support helped me already!
Glad to hear that!
