96 comments found.
Issue populating blocks under the banner on the home page. Even though I have added proper category tags the block doesn’t show any filter post by default.
Please help.
Site https://learnaws.cloud
I tried to open link, it doesnt work/exist.
Can you suggest a solution without login?
Hello. I have installed the MAIN demo, but the menu items have not been imported (widgets / menu is empty). Also, if I create a menu, the mega menu option does not work, I activate it but it does not affect. Can you help me? Thank you.
Hi sure. Did you follow the instructions to import demo? Still you getting issue please can you post the ticket in our support center with your website login details to check it out and import demo https://zozothemes.ticksy.com/. Thank you 
Hi! I have strictly followed the instructions. All the php parameters are more than enough. I have reattempted it 3 times. The import completed successfully, with no error. Im a developer from 20 years of experience. Please, can we fix it without giving you access? If you give me some guidelines I can follow them. Thank you.
WP 5.4.1, Apache, PHP 7.2.30, MySQL 5.0.12, max_execution_time 3000, max_input_vars 5000, post_max_size 200M, WP 64M
Sure but I’m nor sure what’s wrong in your end because we didn’t get kind of issues. So please post ticket in our support center with your website login details to check it out and import all. Thank you for your understanding.
Hi, sorry for a really dumb question – but where can I find the theme documentation please? Also, can I just check whether WPBakery is included in the package or has to be purchased separately? Many thanks.
Hi wp bakery page builder included with the theme. So you no need to buy seperately. Here is the documentation link http://docs.zozothemes.com/wordpress/magazine/. Thank you
Thanks for the link. When I try to activate WP Bakery it asks me to input password and username/email. I then get told: ‘It seems you do not have a valid license for WP Bakery Page Builder’, and then refers to there being no ‘direct license’. I tried a password reset, but to no avail. Any advice would be much appreciated.
Just install and activate the plugin. No need license because we use extended license so we update third party premium plugin with each update of the theme.. Thank you
I have only 5 articles (out of 7 on the blog) on the home page. In wordpress settings there are 10, in template settings I don’t see the number of articles on the home page. Can you help me? my blog: https://rafalkita.pl
Hi sure please can you port the ticket in our support center to check it out and clarify you https://zozothemes.ticksy.com/. Thank you.
When I see the demos on http://preview.themeforest.net/item/independent-multipurpose-blog-magazine-theme/full_screen_preview/22524249?_ga=2.133688775.874068008.1579019054-395628558.1579019026 , I see almost all demos have a top menu bar. But when I check the demos individually there is no top menu bar for each demo site. Why is that?
Hello. During the demo installation, I get the following error “installation failed”. I’m having the same issue for all demos. Could you help?
Sure submit ticket will help you https://zozothemes.ticksy.com/
I bought tickets for support. # 2258633
Ok will check it out
I’m having a very serious setup error. Why don’t you give me any help?
Sorry mid night here, will check within hour and reply you
Any demo with woocomerce?
In the next release we will add. It’s compatible with woocommerce. Thank you
Ok, have any release date estimated? Thx
Additional two demo design going on so once completed we do additional demo. So hope soon. Thank you
Text Block and cannot save any changes on WP Bakery. It’s a bug or my system failure?
Hi have to check it out. Please can you post the ticket in our support center with your website login details https://zozothemes.ticksy.com. thank you
How many video support (for embed) do you have? For example, youtube, dailymotion, vimeo, ok.ru, facebook.
Do you have poll or quiz in your theme?
Do you have a customization package?
Hi,
How many video support (for embed) do you have? For example, youtube, dailymotion, vimeo, ok.ru, facebook. —> It supports all type of videos which you mentioned.
Do you have poll or quiz in your theme?—> Nope friend, but we can use third party plugin which is compatible with theme
Do you have a customization package? —> Please check this out https://zozothemes.com/offers/
Thanks,
zozothemes
Hi there, this theme loads the featured image in full size on the homepage when it should just load a thumbnail of it. How do I get this theme to just load a smaller version of the featured image? This is slowing down my website quite a lot. Thank you
Replied via chat I think. You can use https://wordpress.org/plugins/regenerate-thumbnails/ plugin
That’s great, that has worked. Thank you
You’re welcome. If you like the theme and our support please rate 5 star with feedback and suggestions it help us to improve our service quality. Thank you.
Hi, thanks for the template. Loving it. I have to easy questions. I’m using the Independent Main Demo.
1- I’m having trouble adding a hyperlinks words in the nav bar (sticky header) to direct me to pages. How can I do this? 2- I don’t want to use the Secondary Menu Space. I was able to deactivate it but haven’t been able to remove the icon. How can I remove it?
Thanks in advance for your help.
Daniel
Hi Daniel,
Submit ticket here https://zozothemes.ticksy.com/ with admin login details and screenshot of the issue…
Thanks, zozothemes
The visual composer is not activating onthe new uppdate…why?
You mean plugin is not activate ? Or purchase code activation?
The last 2 updates on 21st and 24th literally screwed up my site – now Im unable to activate the visual composer and the error message is – Warning: require_once(/home/qbreviews/public_html/sassyfeed.com/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php): failed to open stream: No such file or directory in /home/qbreviews/public_html/sassyfeed.com/wp-content/plugins/js_composer/js_composer.php on line 31
I tried deleting everything and reinstalled wordpress and the theme but still error persists – Please help
ok delete that WPbakery page builder completely , and re-install it again as fresh.
Delete the Plugin and Install it separately – Just the plugin – its a paid plugin, where will I get it?
Download complete theme files from themeforest, you will get that plugin….
ok installedit and was able to activate it..so thanks for that. Now the demo images are not getting displayed…any idea
I guess it was the cache n cookies which was causing the problem
ok… all fine?
I tried to create a ticket in your support center several times, but: 503 Service Unavailable No server is available to handle this request.
WordPress 5.2.1, Independent 1.0.7 and: mega_fields = array( ‘popbtn’, ‘megamenulogo’, ‘megamenu’, ‘submegamenu’, ‘submegamenucol’, ‘submegamenupos’, ‘megafull’, ‘megabgimg’, ‘meganewsopt’, ‘newscats’, ‘ppp’, ‘megatitopt’, ‘megadropdowntit’, ‘megachildcol’, ‘megawidget’, ‘megamenuicon’ ); } // end constructor /* * Register Megamenu stylesheets and scripts */ function independent_menu_enqueue_scripts() { // style/scripts wp_enqueue_style( ‘independent-megamenu’, get_template_directory_uri() . ’/admin/mega-menu/css/independent-megamenu.css’, ‘1.0’); wp_enqueue_script( ‘independent-megamenu’, get_template_directory_uri() . ’/admin/mega-menu/js/independent-megamenu.js’, array( ‘jquery’ ), ‘1.0’, true ); } /* * Add custom fields to $item nav object * in order to be used in custom Walker * * @access public * @since 1.0 * @return void / function independent_add_custom_nav_fields( $menu_item ) { foreach( $this->mega_fields as $fields ){ $menu_item->$fields = get_post_meta( $menu_item->ID, ‘menu_item’ . $fields, true ); } return $menu_item; } /* * Save menu custom fields * * @access public * @since 1.0 * @return void / function independent_update_custom_nav_fields( $menu_id, $menu_item_db_id, $args ) { // Check if element is properly sent foreach( $this->mega_fields as $fields ){ $opt_value = isset( $REQUEST‘menu-item-’ . $fields ) ? $_REQUEST‘menu-item-’ . $fields : ’’ ; update_post_meta( $menu_item_db_id, ‘_menu_item’ . $fields, $opt_value ); } } /* * Define new Walker edit * * @access public * @since 1.0 * @return void */ function independent_edit_walker($walker,$menu_id) { return ‘independent_Walker_Nav_Menu_Edit_Custom’; }}// instantiate plugin’s class$independent_option = get_option( ‘independent_options’ );if( isset( $independent_option[‘mainmenu-menutype’] ) && $independent_option[‘mainmenu-menutype’] == ‘advanced’ ){ $independent_cm = new independent_custom_menu(); get_template_part( ‘admin/mega-menu/edit_custom_walker’ );}
Yes we chat through jivo and discussed there
Pre-purchase questions: Can I use this theme for the primary domain name (mydomain.com) and subdomains of the primary domain? (sub1.mydomain.com, sub2.mydomain.com, sub3.mydomain.com ….)
Yes you can , but you will get support only for primary domain only. As license for one primary domain only
Shocking. You will spend money to buy this theme. Then you cannot do anything on wordpress. You contact the support. He will say, buy another program. That is expensive. So, it is very sad.
Sorry not clear friend. Please submit ticket here https://zozothemes.ticksy.com/ with your issues we will sure help you.
To buy another program? not working in wordpress? not clear friend.
Hi, Ive tried to install the theme on my brand new domain but this error appears: The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Could you please guide me through ? im using wordpress 5.1.1
Thanks
Already managed to install this theme. Could you please let me know if visual composer is also a mandatory plugin to download? or is wp bakery page builder is enough?
Hi seems you try to uploaded full zip file. Please extract and use theme zip file to upload and install. Else download installable WordPress file from https://themeforest.net/downloads. http://docs.zozothemes.com/wordpress/demo-import/ here you can clear idea. Still you need help please post ticket in our support center. Thank you.
hi, I would like to change the font of the website , I tried to do so by changing the font in theme options>tipography>font family but nothing happened. Could you please provide assitance? thanks
Once changed the font please clear cache and check it out, else open in private window and check it out…
already did that and at first it worked, now I want to change the font customs setting to default but it doesnt update in the incognito window. Why is this happening?
because the styles are generated dynamically, when change settings the style will re-written again. So browser cache still using old css files, SO for that only have to clear cache to see new changes.
already cleared cache with wp super cache plugin, but the updated version is still not uploading
now it worked thanks
how can I customize the menu background? there is no menu tab in theme options
check theme options … Also i saw you gave poor rating ….
well, the documentation is not so good and customer support tickets are not working. In what part of theme options? header navbar?
I improved the rating but the theme should be better documented.. I would like to change the menu titles colors but ive been unable to do so. could you provide assitance?
also , how can I enable the sidebar and the sticky menu as it is on the fruits demo?
hello, ive trying all day to change the sticky menu color from white to blak, Please help
Sure but submit ticket it will help to us reply quickly
Already managed to change the sticky menu color, Im now stuggling with the parallax effect on a new row that im creating. Is the code overriding the parallax effect? Please help, ticket replies take too long
submit now will reply quickly there, also post all questions in one time
Hello,
I want to change the weather information to show the weather in France.
Is that possible?
Thank you
Hello,
Thank you man.
The last question is that possible the date in the top bar to change in french language?
Please post ticket in our support center will check it out with admin logins and screenshot of the point
Already submit
Thank you 
Done
Just to let you know that Independent was mentioned in our recent post 7 Principles of Good Website Design for Newspaper WordPress Themes on Tuts+. Great work!
Thank You Envato Team
hello I’m interested on this theme but is there any way to set a fullpage layout (no sidebar) for posts? All demos I’ve seen are displaying right sidebar.
Also, I’d like to know if there’s any included tool to display the post author on each post page.
Cheers!
Yes we can add it as full page layout. Thank you 
Great! I’ve just edited:
Also, I’d like to know if there’s any included tool to display the post author on each post page.
Thanks again
Yes you can add post author on each post single page. There is an option to enable on back end.. Thanks
can we use this multipurpose theme for multiple domain
Single license for single doamin, ping me in live chat will explain you