41 comments found.
Hi, how do I change the slider background color please?
Hi.,
Slider Background color – We didn’t set the color option of the slider background color and change the color code in CSS. we give the code for changing the color of the slider background color. Add the code in frame.scss
@media (max-width:767px) { .triangle-icon-block-4 .icon_wrapper.icon-right .icon-content{ background:#000;}}
We have set the black color code, kindly change the color code. if you didn’t understand, kindly send store login details to support@wedesignthemes.com and let us know asap. Else create a staff account for this email id support@wedesignthemes.com and let us know.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end 
Didn’t work
Hi.,
Kindly reply with your store URL, store login details & related screenshots so that we can check, and let you know asap. Else create a staff account for this email id support@wedesignthemes.com and let us know. Kindly send the details to support@wedesignthemes.com.
Hi, Please guide me with how to install this theme. as i am getting,”zip does not contain a valid theme: missing template “layout/theme.liquid” Please I am faded, help me out to solve this issue….
Hi,
Please unpack the downloaded file and install the correct zip file. Please refer this documentation link: http://buddhathemes.dtdocs.wpengine.com/sheena-cosmetic-shopify/
Hi,
I want to customize the pop-up newsletters on the website (background, text) but cannot find it in the theme customization. Can you help me with that?
Best Regards,
Anthéa Mamie
Hi,
Get into Backend -> customize -> Theme settings -> Newsletter
Refer the Screenshot: https://prnt.sc/v51n7c
Hi I have tried to install the zipped file to my shopify and it says: Zip does not contain a valid theme: missing template “layout/theme.liquid” Can you assist please. thanks very much
Hi..,
Hope you are trying to install the core file that you downloaded from themeforest,Please unpack the whole package after downloading it from Themeforest. On that extracted Pack, You can find things like Documentation, zip file, Log.txt, and Readme.txt. You need to install that zip file Let we know if you have any doubts and help.
Hi there, I’m trying to complete my product page but I’m kind of stuck, I got a table showing product description, Reviews and Shipping Details. How do I modify this table and fill it up? I know the product description comes from the Shopify product but what about the other 2 columns?
Also, how can you modify the intro of the product right next to the images and make it independent to the product description? right now it’s just a copy of the product description I want an intro completely different than the product description.
Thanks for your help and work Kind regards
We have replied to your mail ID:
You need to install shopify product review app and enabled it in the customisation panel. As well as for shipping information, Add page in the pages section and assign it here. https://prnt.sc/uit38i https://prnt.sc/uit3z1 There is no option to show different description there, in that case you can uncheck short description option.
Hi thanks for your response, ok I got the shipping section sorted but for the reviews I’m actually using Ryviu app, all the reviews are at the bottom of the page how can I bring em up in the reviews section? thanks
Kindly send your store login details, Purchase code to the support mail support@wedesignthemes.com. We will help you ASAP!
I want to Increase the speed of my website
Sorry we are not providing speed & performance related service.
How can I move the filter section above the products on the collection page on the mobile version. By default, it is underneath the “Show more” button when you scroll down the page, I need it above the products.
Also, on the collection pages – there is a section across the top that is black and has the collection title in the middle of it. How do I edit this, I need to change the color and style of the title.
Hi,
Kindly send your store login details, related screenshots to the support mail support@wedesignthemes.com, we will help this.
I have 5 different collections, all with different tags.
For example:
Collection 1 I have the following tags “Bath Bombs, Soap, Bath Cream” https://www.timelessmoonlightmelts.co.uk/collections/bath-body/Bath-Bombs.
Collection 2 I have the following tags “Electric Burners, Tealight Burners”.
How can I create a ‘filter by’ widget on each collection page, It currently works on my existing theme – just not this theme.
Check out our current website, you can see the filter widget at the top of the products list. https://www.timelessmoonlightmelts.co.uk/collections/bath-body/Bath-Bombs
I need this on this theme please if possible,
Hi, Go through with this link: https://youtu.be/EpcGvd9ptCA If you feel difficulties send your store login details to the support mail support@wedesignthemes.com, we will help this.
Hey
How to convert to RTL ?
Hi, Sorry, This theme not support with RTL.
You need to code it! Theme not having default option to do this!
The Support hasn’t replied to my emails for a month now. I have sent them 4 bugs like which are critical in the website and they haven’t fixed it yet. Buddha themes, When will the bugs be fixed? My website is live and I am losing a lot of traffic because of the bugs
May we know from which email you sent those details, If possible please resend it to the support mail support@wedesignthemes.com. We will help you my Monday, we will be on weekly for next two days.
Hi I am having several speed problems, the search doesn’t scrool, the product load has a bug as well, can you please help?
Kindly reply back with your site address and some screenshot/video like references for a better understanding on it. So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!! Our support mail support@wedesignthemes.com.
Bugs List:
- Search goes out of screen. Whenever we search and if products are more than 8(for PC) and more than 4 (for mobile) The screen faces a glitch and the page doesn’t work at all. no scrolling nothing. (proof of samples sent in last mail). Even on your preview website its bugged. Try searching for “Bru” and the screen gets glicked/Hanged - If we search for a keyword and press enter. The page doesn’t takes us to ”/search” page instead it adds the get value in search to something like this “shop.com/undefined?type=product&q=hair” entering a keyword and pressing enter or clicking on search icon is fully bugged. Nothing seems to work. Even on your live preview site which is “https://sheena-cosmetics-theme.myshopify.com/”. It doesn’t seem to work - For now we have limited the search elements to 4 only to make LIVE SEARCH work somehow - On collection page, If we enable infinite scroll then after clicking on “Show more” option the page shows one product only instead of 3 grid system or 5 grid system which we choose from settings. - Filters “shop by brand” etc are showing some of the tags but not all. i have 10 tags and only 2 are showing. Please check into this urgently
1)We have updated with theme file.
2) & 3)
Kindly reply back with your site address and some screenshot/video like references for a better understanding on it. So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!! Our support mail is support@wedesignthemes.com.
I have sent a mail please check!
Sorry for the delay, we will check and get back to you!
Whenever I try to search a product , If that keywords have more than 10 results or the results go out of screen then the search option glitches. However, it works fine on desktop devices. On desktop cannot scroll if I search something.
Kindly reply back with your site address and some screenshot/video like references for a better understanding on it. So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!! Our support mail support@wedesignthemes.com.
Hello. I have purchased this theme.
I have an issue regarding navigation. On PC whenever I hover over the navbar items it opens the mega menu but on mobile when I try to click the “Catalog” it opens the collection page. I want to open the dropdown when i click on “Catalog” instead of clicking on the small icon next to it.
I tried Changing the Collection Link to ”#” but still nothing. I tried to find the correct file to edit this but can’t seem to find one. Can you help me edit this one or let me know which file to edit and what to edit?
https://imgur.com/a/rkJMNpyThis is what i am taking about
If you wan to customize in that manner, you need to change the site-nav.liquid as well as respective jQuery in shop.js
Hello, I’m having a few issues with the thumbnails in the collection is still only showing one, the stylesheet being too long, and the grid banner showing this color circle over it.
Kindly send your store login details to the support mail support@wedesignthemes.com, we will help.
Hello,
My name is Tina Sam. I recently just purchased this template and Ive been having so many difficulties. Im trying to adjust a few things. Can you please help me.
Surely we will help, kindly send your store login details to the support mail support@wedesignthemes.com
Hi I am using the theme and on homepage I see this huge gap, can you explain?
I don’t know hot to delete it. Also why on product page the color of the price is different from the one you chose in colors?
If you are not using the slider section means just remove, Also regarding color could you send screenshot and login details to the support mail support@wedesignthemes.com?
Hi! I’d like to integrate PayPal as my primary payment processor using code provided by Paypal. Can we talk about how much it would cost to implement? It seems fairly straight forward. I’ve attached a link to describe what I’m trying to accomplish. It’s the “Standard Integration” that I’m interested in.
https://www.paypal.com/merchantapps/appcenter/acceptpayments/checkoutThanks!
First you need to create your business account with PapPal , once the account creation is over. Just need only two key fields needed to integrate with Shopify. And we are not providing such services.
Why can’t I change the color of the Grid Banner middle circle it’s yellow and throwing off my entire design.. HELP 
Just apply none to the background color and remove this box-shadow: https://prnt.sc/s12ivb
I need some assistance as soon as possible! I am trying to edit my theme and this screen keeps popping up telling me that the style sheet took too long to compile. Update themes code to decrease the compilation time. Contact the themes support to fix this error.
Kindly send your store login details, related screenshots to the support mail support@wedesignthemes.com, we will help this.