Discussion on Aoki - Creative Design Agency WordPress Theme (Page 4)

over 5 years ago

Is there a way to change the arrow color for the SMALL GALLERY scroller? My images are black, and the arrows are black, so viewers are unable to see the scroll arrows. thank you.

Select-Themes Author

over 5 years ago

Hi there,

If we understood you correctly and you wish to change the color of the arrows on the bottom of the page you can add this code to Appearance > Customize > Additional CSS

.qodef-ps-navigation .qodef-ps-next a, .qodef-ps-navigation .qodef-ps-prev a,.qodef-ps-navigation .qodef-ps-back-btn a span{
    color: #2da8b8;
}

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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zerohoursrl Purchased

over 5 years ago

Hello,

complements for the theme, very nice!

I made my site (www.fiverr-italia.it) and in my blog I have a problem: in the single article, when I insert the title I would like it to be an H1, instead it shows me it as H2.

As a solution I should enter the title twice: one inside the body with an H1 and the other leave the title of the wordpress article as H2.

Is there a quick way to just put a title and insert it H1? Thank you A greeting George

Select-Themes Author

over 5 years ago

Hi,

thanks for reaching us.

Please send an email at helpcenter@qodeinteractive.com including your purchase code and one of our agents will try to help you out with the solution for this.

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evokestudio Purchased

over 5 years ago

Hi, I’ve submitted a ticket #43993 – Whats the turnaround for the team to get back to me as I am trying to import the data all system info fine but still having issues despite troubleshooting – thanks.

Select-Themes Author

over 5 years ago

Hi there,

Thanks for writing in! Please note that our support teams response time is within 24h if not sooner and our team is working hard on answering all request. We have located your request and can see that an agent has been assigned so for sure you will get your answer soon.

Thank you for your patience.

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evokestudio Purchased

over 5 years ago

Thanks – I left a response to a query I am having on Friday on the same ticket if someone can respond asap I’d be grateful.

Select-Themes Author

over 5 years ago

Hi there,

Thank you for your patience, we can see that an agent has been assigned and will respond as soon as possible.

Please for any other questions continue the conversation with our support agent.

Thanks.

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N360GRP Purchased

over 5 years ago

how do you get the hamburger and search icon to show in default theme? my main menu is showing, but i can not find int he options where to activate the hamburger icon to show (side sliding widget?) and search icon to show.

N360GRP Purchased

over 5 years ago

nevermind, i found the widget location, can you give me the url path for the hamburger icon, so that I can change the image?

Select-Themes Author

over 5 years ago

Hi there,

Glad you managed, since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Thanks.

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davideerba Purchased

over 5 years ago

Portfolio sidebar.

Hi, i would add a sidebar in single portfolio item, but i can only add it in bottom before the footer with function “Select Contetn Bottom” and none at right or left side with “Select Sidebar”: https://prnt.sc/so4j8e

best regards

Select-Themes Author

over 5 years ago

Hi there,

You should knoe that you do have portfolio items that has a specific predefined styles, and if you set your portfolio layout which will automatically be divided. You can read more about it here. If you set your portfolio item to custom then you can build your page the way you want and add your sidebar or divide the page the way you wish.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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melreds Purchased

over 5 years ago

When I purchased this theme WPbakery page builder was included, but today I’ve update the theme the plugin update was not included. Why? My firewall has been asking for this plugin update for a month now. Will there be another theme update with the WPbakery update included?

Select-Themes Author

over 5 years ago

Hi there,

Please note that WPbakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you need immediate update of this plugin we would kindly ask you to send us a mail to helpcenter@qodeinteractive.com providing your purchase code and our support team will provide you with the latest version of the plugin.

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nicols81

over 5 years ago

Hi, in your Portfolio Masonry Demo, I see (in mobile version) a lot of stretched images. I have an andorid phone and use Chrome. Here an example: https://ibb.co/swYTQK7

Can you fix this?

Select-Themes Author

over 5 years ago

Hi there,

It would be much easier if we could have your website URL so we will be able to inspect this on your side.

As well since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Thanks.

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IselaFigueroa86 Purchased

over 5 years ago

Hello, is there a way for me to get the css code? I would like to change the background from the word SALE on the sale section from woocommerce and to edit the size of the logo. Thanks in advance for your help

2 other replies

Select-Themes Author

over 5 years ago

Hi there,

Thanks for using our theme! You can add this code to Appearance > Customize > Additional CSS

.woocommerce .qodef-onsale {
    background-color: #f15959;
}

Off course change the color value to your needs.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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IselaFigueroa86 Purchased

over 5 years ago

Thank you very much it worked wonderfully. Could you help me with something else? I would like to change the black color of the add to cart and checkout buttons in the store, also when you select a variable product in the selection table, a different blue color appears from the theme, can that be changed?

Select-Themes Author

over 5 years ago

Hi there,

Glad we could help!

Please note that since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Thanks.

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IselaFigueroa86 Purchased

over 5 years ago

I already sent a ticket to the help center but they haven’t answered me (id # 37686)

Select-Themes Author

over 5 years ago

Hi there,

We have located your request and can see that our agent has responded to it so please keep the conversation with our agent if you have any additional questions.

Thanks.

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gossy Purchased

over 5 years ago

Hello, We have switched our domain and previous domain is no longer to use. so how I can deregistered previous domain and register present domain with the same licence code? Please help

7 other replies

Select-Themes Author

over 5 years ago

Hi there,

Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.

So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.

Thanks.

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gossy Purchased

over 5 years ago

Thanks for prompt reply, I mailed to your support centre but not getting any reply accept auto reply. Please check and assist.

Select-Themes Author

over 5 years ago

Hi there,

We do see that an agent has deregistered one domain, however we are not sure it is you as it is a different username. Please send us your request ID and we will take a look.

Most possible is that your theme is already deregistered by our support agent.

Thanks.

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gossy Purchased

over 5 years ago

35746

Select-Themes Author

over 5 years ago

Hi there,

Once we check we do see that an agent has deregistered your theme. Thank you for your patience.

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gossy Purchased

over 5 years ago

I am sorry to say, your agent support is too delayed: he informed that one domain deregistered ( localhost) but I am unable to register in new domain, sent screenshot 2 days back but no reply yet.

Select-Themes Author

over 5 years ago

Hi there,

Your request has been assigned and you will for sure get an answer soon.

Thank you for your patience.

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gossy Purchased

over 5 years ago

Why we can not deregister if site is gone aways? there should provision.

gossy Purchased

over 5 years ago

again I my site gone away and I am unable to deregister the code.

Select-Themes Author

over 5 years ago

Hi,

We would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.

Thanks.

Support Select Portfolio part of Qode Interactive

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thanhmam Purchased

over 5 years ago

Hello, I got this message after downloading the file and install theme in Wordpress

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

Please check it for me. Thanks.

Select-Themes Author

over 5 years ago

Hi there,

Thanks for writing in!

This usually means that the wrong file is being uploaded. Check to make sure that you’re uploading the correct ZIP file. So please check our article about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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pennychang Purchased

over 5 years ago

Hi, I have been trying to use the number in order filed of the Post Attributes “order” in the Select Portfolio but the Portfolio items never show in order on the homepage, some of them are even missing in both view of Web and Mobile since 2 years ago. Will this issue be fixed soon in the next Version?

https://ibb.co/SrM4TLv https://ibb.co/SxzqfS9

Select-Themes Author

over 5 years ago

Hi there,

We would kindly ask you to check if you do have the latest version of the theme and its plugins, if you somehow do not you can follow the procedure on updating your theme here as under Select Portfolio List settings you are able to choose asc and post name ordering.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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pennychang Purchased

over 5 years ago

I do have the latest version of AOKI 1.5…the previous discussion was deleted and the new one with qodeinteractive has no related article about Post Attributes “order” unfortunately.

Select-Themes Author

over 5 years ago

Hi there,

It seams that you can not edit the portfolio items with WPBakery, if this is the case please go to WPBakery > RoleManager and set your Post type to Custom. Then check portfolio which will enable you to edit the portfolio items with WPBakery, as for the ordering you do have the possibility to set this in our Portfolio list shortcode on a page.

Also if you can provide us with your website URL so we can check this on your end, as this way is a bit hard to understand what you do exactly encounter.

If we somehow misunderstood you please let us know, as you are mentioning both Posts and Portfolio items, so make sure you do edit the correct item.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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CronjeDesignCo Purchased

over 5 years ago

Getting this error:

Fatal error: Uncaught Error: Call to undefined function aoki_qodef_create_meta_box() in /usr/www/users/betetpxgyk/wp-content/plugins/select-core.old2/post-types/portfolio/admin/meta-boxes/portfolio-meta-boxes.php:31 Stack trace: #0 /usr/www/users/betetpxgyk/wp-includes/class-wp-hook.php(288): qodef_core_map_portfolio_meta(’’) #1 /usr/www/users/betetpxgyk/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #2 /usr/www/users/betetpxgyk/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /usr/www/users/betetpxgyk/wp-content/themes/aoki/framework/admin/meta-boxes/qodef-meta-boxes-setup.php(17): do_action(‘aoki_qodef_meta…’) #4 /usr/www/users/betetpxgyk/wp-includes/class-wp-hook.php(288): aoki_qodef_meta_boxes_map_after_setup_theme(’’) #5 /usr/www/users/betetpxgyk/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #6 /usr/www/users/betetpxgyk/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #7 /usr/www/users/betetpxgyk/wp-settings.php(507): do_action(‘after_setup_the…’) in /usr/www/users/betetpxgyk/wp-content/plugins/select-core.old2/post-types/portfolio/admin/meta-boxes/portfolio-meta-boxes.php on line 31

Have isolated it to be Select Core plugin. Please assist asap.

Select-Themes Author

over 5 years ago

Hi there,

This seems like an error that indicates that you haven´t updated the theme the correct way. So please check our article about it here and follow the guidance.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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creaziona123 Purchased

almost 6 years ago

Is there any possibility to use https://aoki.qodeinteractive.com/portfolio-carousel/ instead of portfolio elements with pages?

Select-Themes Author

almost 6 years ago

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you.

Support Select Portfolio part of Qode Interactive

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aw053000 Purchased

almost 6 years ago

can you deregister my license for the following domain: clientsgroup.co/faitodesign

Select-Themes Author

almost 6 years ago

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you.

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CronjeDesignCo Purchased

almost 6 years ago

Hi there, I am having trouble getting Google Map to show. It appears for a millisecond, then shows blank.

Select-Themes Author

almost 6 years ago

Hi there,

Please provide your site url so we can investigate.

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CronjeDesignCo Purchased

almost 6 years ago

https://perkolate.co.za/

Select-Themes Author

almost 6 years ago

Hi,

Please check if you have inserted Google Maps API key into Select Options > General > Google API https://prnt.sc/r4n8vr.

Take look at our helpful tutorials on that subject:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002332998-How-To-Generate-And-Use-The-Google-Maps-API-Keys

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rapsram Purchased

almost 6 years ago

Hello Support, how can I change the color of the background of the navigation? And can I place the logo as menu button? Thank you

Select-Themes Author

almost 6 years ago

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you.

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iced Purchased

almost 6 years ago

We have finally set a site live using this theme and all looks good. Strangely though on some pages we have random characters appearing. They look like rectangles with crosses?? Out of 60 web pages they are appearing 5 pages. Double checked the pages and code and their is no character where they are appearing. They only appear on mobile and some pc’s. Do you know why this is?

7 other replies

Select-Themes Author

almost 6 years ago

Hi there,

Thank you for reaching us

Please check out our article on that mater:
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002328917-What-To-Do-If-The-Icons-Are-Being-Displayed-As-Squares-Or-Strange-Characters

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iced Purchased

almost 6 years ago

Thanks but this made no difference. I will speak to our hosting to see what can be done.

I have noticed that the theme has a 404 error for this file wp-content/themes/aoki/framework/admin/assets/css/select2.min.css

iced Purchased

almost 6 years ago

No COR errors on the pages

Select-Themes Author

almost 6 years ago

Select2 usually means that you need to install and activate WooCommerce plugin. You don’t have to use it, just activate it and the error will disappear.

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iced Purchased

almost 6 years ago

Hosting dont have any COR issues. The pages where they are appearing are not showing any cross errors in inspector. They are just random characters appearing after letters and are not icons showing as strange characters. Any other idea what this could be?

Select-Themes Author

almost 6 years ago

Hi,

Please provide your site url so we can investigate.

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iced Purchased

almost 6 years ago

HI, do you have a email I can send the links to?

Select-Themes Author

almost 6 years ago

Hi again,

You can reach us at helpcenter@qodeintractive.com with your site url and purchase code and we will investigate.

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iced Purchased

almost 6 years ago

HI, that email is bouncing back?

Select-Themes Author

almost 6 years ago

Hi again,

There’s a typo in the email we gave you. We are really sorry about this.

Please reach us at helpcenter@qodeinteractive.com

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ark_123

almost 6 years ago

I want to use my website in multiple languages. Is this theme compatible?

Select-Themes Author

almost 6 years ago

Hi there,

Yes, our theme is compatible with WPML.

If there’s anything else, feel free to ask!

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iced Purchased

almost 6 years ago

HI, we are using the select team member module and a have issue on pc’s. When the staff member pops-up it scrolls fine on a mac however on a pc only the background scrolls and not the staff info.

Do you know how this can be sorted?

2 other replies

Select-Themes Author

almost 6 years ago

Hi there,

Please provide your site url so we can investigate.

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iced Purchased

almost 6 years ago

http://poppysigns-co-uk.stackstaging.com/meet-the-team/

Select-Themes Author

almost 6 years ago

Hi again,

We inspected your site and this looks normal, as you can see in this video: https://www.screencast.com/t/vE6AoObWZyb

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iced Purchased

almost 6 years ago

HI, thanks. We turned off the smooth scroll and it now works

Select-Themes Author

almost 6 years ago

Hi again,

We’re glad you could manage to resolve this.

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Marnny

about 6 years ago

any plans to support elementor? thanks

Select-Themes Author

about 6 years ago

Hi there,

Thanks for taking an interest in our theme! We are using WPBakery in our Aoki. Possible Elementor will be included in our themes that are going to be released in the future. However, Aoki is built with WPBakery.

You can always subscribe to our newsletter so you will be able to be informed on our new releases in the future.

Do let us know if you have any additional questions.

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Last Update	2 April 2025
High Resolution	Yes
Widget Ready	Yes
Compatible Browsers	IE10, IE11, Firefox, Safari, Opera, Chrome, Edge
Compatible With	WooCommerce 9.x.x, WooCommerce 8.x.x, WPBakery Page Builder, WPML
Software Version	WordPress 6.9.x, WordPress 6.8.x, WordPress 6.7.x, WordPress 6.6.x, WordPress 6.5.x, WordPress 6.4.x, WordPress 6.3.x
ThemeForest Files Included	PHP Files, CSS Files, JS Files
Columns	4+
Documentation	Well Documented
Layout	Responsive
Tags	agency, architecture studio, creative, creative agency, creative design, creative design agency, creative web agency, design, design agency, design studio, designer, designer agency, designer portfolio, web agency, web design agency
Created	8 years ago

Discussion on Aoki - Creative Design Agency WordPress Theme

Discussion on Aoki - Creative Design Agency WordPress Theme

Select-Themes supports this item

213 comments found.

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Discussion on Aoki - Creative Design Agency WordPress Theme

Discussion on Aoki - Creative Design Agency WordPress Theme

Select-Themes supports this item

213 comments found.

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