1194 comments found.
hello use daily theme 2. I am migrating to an open version 3. I went down the theme. does he have diary 3?
Hello,
Sorry, I still do not understand your question.
Thanks
Would you like to add cart icon to Header Layout 13?
There is no information anywhere in the help files and there is no information in the backend either that the icon does not appear in this layout. WooCommerce is installed by default in every demo and with every header layout. It is at least weird not to be able to display this icon! We bought this theme for this feature and we won’t buy any more licenses without this small but obvious feature – the customer must have a preview of the shopping cart and see if there is anything in the cart. After all, it’s obvious! There is no information about the lack of an icon anywhere – it is a simple and basic function.
This is strange because in some header layout icons appear in menus (next to search icon). It would be more logical to lack it in different parts of the header layout, but it is in the menu – in the simplest possible place.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Simple question. Should there be a basket icon in variant 13 header layout?
We have made 3 test installations in different options – the icon never appears. This is not a problem of our site, but the theme settings on dev level. For 3 installations and different demos with different header layout there is no icon in 12, 13, 14, 15, 16 header layouts. It always appears in 11, 10, 9, 8, 7, 6 (5 and 4 are specific, in total there is no traditional menu), then it appears in 3, 2 and 1.
The icon should be turned off in the backend. It’s not available in header layout 12-16. That’s for sure. It’s just turned off, which you can also see from other people who have the same problem in header layout 12-16.
Just turn it on for these layouts because it is a maximum waste of time!
It seems that somebody designed the basket icon in the 1 to 11 header layouts, and then not anymore! Which makes no sense at all and deprives the menu of the basic icon for WooCommerce themes!
Is possible, I told you in the comment above. We can customize it for you. The shopping cart icon appears on some header layouts. You can see it clearly in the layout image. Thanks
It doesn’t make sense. The settings in the backed lie to the client – there is no information about such restrictions. What is the point (e.g. when we buy 10 licenses) of sharing our data every time (and where are the security issues) so that you can fix something you have forgotten about? It’s about an icon in the menu!
You haven’t answered this question before, because your answer suggests an installation error: supporter can check your info and we can solved your issue. What are you supposed to check if you know you just deliberately turned off the icon?
You should write in the backend that switching the icon on/off will not do anything because there is no description and such icon will never appear in header layouts 12-16.
We can discuss in the ticket. I saw you create 2 tickets and my supporter is answering you. Thanks
Hi, Love your theme. Just wondering how configurable it is. Is the colour theme configurable? Orange is not our brand colour. Thanks!
Hello,
Thank you for your interest. You can easily change the color of the theme in Theme Option ( https://prnt.sc/slfgsa )
Thank again!
My Ticket number is: #2408552 and its been more than 24hrs and no response.
Let me check. Thanks
Hello there! Beautiful work! The theme has really cool demos. But I have a doubt. Can I use these themes for multiple domains? I mean, some themes offer licence to use only on maximum of 2 websites but charged a bomb. That was disappointing. I would buy this theme if it allows me to use on multiple domains. Awaiting your reply. Thanks and Goodluck!
Hello,
You can use consultio with multiple domains.
Thanks
I am buying this one for sure. Thank you for the prompt response. Best Wishes!
You are most welcome!
Best Regards.
Is there a way to change the social share icons on the post? So instead of Pinterest we can do LinkedIn instead (as an example). Thanks for the great support.
Hello,
We need to add it in the code, the option is not available and I will add it in the next update.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
I will add LinkedIn for you.
Thanks
Dear sir, i see in description of Consultio theme that it is very well documented. I have tried to find this documention but am unable to. Is there a publicli available link for documentation?
Second question, is it posible to change primary and secondary colors for Consultio themes? Thank you.
Hello,
1. Documentation is included in the full package.
2. Sure, you can easily change it.
Thanks
Pls send me documentation so i can customize this theme.
Hello please how i can fix color that change automatically in demo corporate-3 ?
Hello,
You can find option for the problem here. Please see screenshot: https://prnt.sc/sjc4zr
Thanks!
got it thank u
I’m having issues after changing http: to https:.
One of the images from the business demo blog section loads even after deleting the blog section from a page. Especially this one: http://demo.casethemes.net/consultio-business/wp-content/uploads/2019/11/theme-14.jpg
I can’t find this image in DOM but it’s somehow cached in elementor js and still being loaded and causing mixed content error and turning off SSL in a browser.
Never mind – found it already.
Please feel free to contact us with any questions you might have, we’re always happy to help. Thanks!
Hi brothers!
How to add icon cart in header? I enabled to show the cart icon in the theme settings, create and display the cart page in the Woocommerce settings, but the icon does not appear, is there anything to do? Header style 14
Thanks
Hello,
Header 14 layout is not available for shopping cart. I can custom for you ( https://prnt.sc/sionei )
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
I will update. Thanks
Good day, I would like you to help me with the following, When manually importing the Demo “Marketing” it throws errors:
Failed to create a new user for admin. Your entries will be attributed to the current user. Error importing Media “author-01” Failed to import Media “author-02” Error importing Media «testimonial-01» Error importing Media «testimonial-02» Error importing Media «testimonial-03» Error importing Media «testimonial-04» Error importing Media «testimonial-05» Error importing Media «testimonial-06» Failed to import Media “client-01” Failed to import Media “client-02” Error importing Media “client-03” Error importing Media “client-04” Error importing Media «bg-page-title» Error importing Media «bg-footer1» ... ...
And so with a fairly large list of files that you cannot import. And that doesn’t allow my theme to look like the example.
What should I do?
Regards.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello Support, I’m trying to make the logo bigger. When I make changes to the settings in the theme options area it doesn’t seem to take.
Heres the URL – https://dwayneo108.sg-host.com/
How can this be fixed?
Thanks in advance for your help
Hey, I want to bay this theme, it is okay if I setup it in localhost to customize it then upload it to my host?
Hello,
You can easily customize it anywhere.
Thanks
thank u very much
I want to ask u sir … is the theme suport multi language?
Yes, the theme support multi language.
Do u have a link guide or video to follow until i can setup and configure the multi language feature?
What plugin do you use to create multi language? there are instructions on how to do this in each plugin. Thanks
I have installed the demo content and several elements are not displaying correctly.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
I will install the demo for you.
Thanks for your submission!
Regards.
Hello, I am using this theme, more precisely the “Business Consulting” template. I started this error message when I click on my website from the wp-admin since a few days. My developer said there is an error in the theme and to contact you. Please advise:
Fatal error: Illegal length modifier specified ‘f’ in s[np]printf call in /home/jdstor5/jdstoreoutsourcing.com/wp-content/plugins/case-theme-core/inc/helpers/widget.php on line 73 There has been a critical error on your website.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello! First, I want to say that you have a very beautiful job here. My pre-purchase question is:can you send a list with the ID of the images, so that I can buy in the database?
Hi, thanks for your questions 
but all are not premium images, some are google images and some from Shutterstock images. If you need then we will give you links which are premium, thanks again
I can’t save nothing on my web site “SERVICES PAGES” ! Everytime this file ”/wp-content/themes/consultio/elementor/core/widgets” file “class-widget-ct-service-carousel.php” block the web site and i need to check the `scrm_terms` table to find the apostrophe and delete it with an update
Do not worry, I will update tomorrow. Thanks
ok thanks
Hello there. The theme is beautiful but it works very slowly. What needs to be done to work faster?
Hello,
You can install some plugins to speed up the site: - Images need to be optimizes: Ewww Image Optimizer - Compress file: Autoptimize
Thanks
Hello there. The theme is beautiful but it works very slowly. What needs to be done to work faster?
Hello,
You can install some plugins to speed up the site: – Images need to be optimizes: Ewww Image Optimizer – Compress file: Autoptimize
Thanks
